Curated for content, computing, and digital experience professionals

Category: Content management & strategy (Page 70 of 468)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Hyland enters definitive agreement to acquire Alfresco

Hyland, a content services provider, has signed a definitive agreement to acquire Alfresco, a content services platform and solutions provider for information-rich enterprises with huge volumes of unstructured content. The transaction, expected to close in the fourth quarter of 2020, is subject to usual and customary closing conditions and regulatory approvals. Headquartered in Boston, Alfresco develops a modern, cloud-native Digital Business Platform that delivers content services solutions to connect, manage and protect organizations’ most critical information. Upon transaction close, the entire Alfresco business is expected to be managed under Hyland Software, Inc.

https://news.hyland.com/hyland-enters-definitive-agreement-to-acquire-alfresco/, https://www.alfresco.com

Agility CMS announces rebuilt Content Modeling software

Agility CMS has rebuilt its Content Modeling feature, improving the ability for users to create and update content and content relationships quickly and easily. Agility CMS takes a structure-first approach to designing content, creating an organized model that makes content easy to understand and process. Content modeling features:

  • A hub for content – Customize content models right in the CMS using Agility’s visual builder.
  • An optimized editor experience – Group fields together, set required fields, default values and much more.
  • A future-proof platform – Define structured content that is decoupled from the presentation layer.
  • An evolving content model – Switching from editing content to your definition allows for quick updates and promotes iterating on your content models.

https://agilitycms.com

Gilbane Advisor 9-9-20 — schema.org, AI ops, IT arch, NLP

Who benefits from schema. org?

Schema.org, linked data, and knowledge graphs are powerful tools for organizing and navigating vast amounts of information. Much of the current energy around these tools is related to SEO and search engines, especially Google, who depend on them to provide a better search experience. These same tools help commercial and corporate publishers deliver better, and more unique, web experiences to researchers and other content consumers.

We all have a stake in how well these tools work, so we need to understand the process of creating and managing them, and how stakeholders share the cost, risk, and benefit of the raw material, technical development, and maintenance.

schema.org logo

Content strategist Michael Andrews’ deep dive into the history and process behind schema.org’s management is an enlightening read for stakeholders.

Taming the tail: adventures in improving AI economics

Martin Casado and Matt Bornstein focus on the business models and challenges of machine learning companies and products, which are more unique than you might realize and something we need to learn a lot more about. We recommended an earlier article of theirs on the differences between the business models of AI companies and software companies. This article is a follow-up and provides some guidance on how to deal with some of the challenges previously identified. Especially interesting is their example of long-tailed distributions to illustrate the importance problem understanding. 

Headless meets serverless – a tierless architecture for frictionless enterprise

The components of modern enterprise IT architectures have changed considerably in the last few years.  The use of APIs, microservices, XaaS (everything as a service), headless, and serverless approaches have, individually and especially in conjunction, become strategically critical. As Phil Wainewright puts it…

As these connected digital technologies mesh together, they begin to reshape the nature of the enterprise, opening up new ways to collaborate, connect and do business. We are still at the very beginning of adjusting to what this means for how we live and work.

Wainewright explains what these technologies are, describes related activity and trends, and makes a case for a tierless model. His article is relevant and will be helpful to both IT and business managers.

The field of natural language processing is chasing the wrong goal

Researchers are too focused on whether AI systems can ace tests of dubious value. They should be testing whether systems grasp how the world works.

Also…

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish more or less twice a month except for August and December. We do not sell or share personal data.

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Translations.com announces GlobalLink Connect integration for Shopify

Translations.com, the technology division of TransPerfect announced that it has built and launched a new GlobalLink Connect integration with Shopify. The integrated solution allows users to create translation requests within Shopify’s admin panel and take advantage of GlobalLink Connect’s translation workflow management without leaving the familiar interface of the Shopify platform. GlobalLink Connect provides an all-in-one solution to initiate, automate, control, track, and complete all facets of the translation process. By combining the Shopify platform with the extended localization workflow capabilities of GlobalLink, organizations gain enterprise-level multilingual content management and deployment capabilities with minimal project management and virtually no IT burden. GlobalLink Connect supports the following content types within the Shopify ecosystem:

  • Online Store theme, store article, store blog, and store page
  • Product and product variant
  • Shop and shop policy
  • Delivery method definition
  • Payment gateway
  • Email and SMS template
  • Product option
  • Collection, Metafield, and link

https://www.translations.com

Nuxeo updates Salesforce Connector for Content Management

Nuxeo announced that their updated Salesforce Connector for Content Management enables tighter integration with Salesforce with support for its new Lightning Experience. The integration ensures that appropriate information is available to any authorized Salesforce user, while behind the scenes, this content remains securely managed by Nuxeo. These users are able to fully interact with this content without switching between apps, including viewing, editing, and adding new documents. The Nuxeo Salesforce Connector exposes a wide range of Nuxeo content services. Users can quickly access content in the context of a Salesforce object, either by linking a Salesforce object to a Nuxeo folder or by linking the object to a configurable query. Salesforce users can also execute global searches across the Nuxeo repository and federated content sources to access additional content and other customer information, like emails, SMS messages, and social media content.

https://www.nuxeo.com/blog/salesforce-innovation/

Episerver to acquire Optimizely

Episerver announced that it has entered into a definitive agreement to acquire Optimizely. Bringing together Episerver’s ability to create digital experiences through content and commerce with Optimizely’s ability to experiment and optimize across touchpoints lets marketers build experiences that get smarter over time. Subject to customary closing conditions and attainment of regulatory clearances, the acquisition is expected to close in Q4 of 2020. Until such closing, the companies will continue to operate independently. The combination creates a unique system of differentiation to:

  • Inspire Innovation: Running better experiments across both front-end layouts and back-end logic, with easy-to-use tailored recommendations.
  • Increase agility: Gaining real-time answers accelerates collaboration and creates more responsive customer experiences for improved lead generation.
  • Improve outcomes: Measuring outcomes of different options allows digital teams to orchestrate unique digital experiences for each customer.

https://www.episerver.com/company/press-room/episerver-to-acquire-optimizely-the-worlds-leading-experience-optimization-platform, https://www.optimizely.com

Qumu app transforms Zoom into large-scale broadcasting platform for enterprises

Qumu released a new functionality extension for Zoom. Available at no charge as part of all existing Zoom corporate licensing plans, the app allows Qumu and Zoom enterprise clients to stream live events exceeding 100,000 attendees—with no loss of video quality and no negative effect on internal networks. The app is called Qumu Stream, Record and Manage, and is available now in the official Zoom Marketplace.

Qumu Stream, Record and Manage is designed specifically for organizations looking to deliver video events securely and at scale. Once the Qumu app is installed, streaming can either be initiated automatically or via a button click directly in the Zoom interface. The extension also supports global attendee bases, unlimited presenters and any browser-based end-user device—as well as virtual event management features like event registration, transcription, translation, user analytics, compliance tracking and attendee reporting.

https://qumu.com/en/news/new-qumu-app-transforms-zoom-into-large-scale-broadcasting-platform-for-enterprises/

RWS to buy SDL

The boards of RWS and SDL announced they “have reached agreement on the terms of a recommended all-share merger of RWS and SDL,” in a deal that sees RWS buy SDL outright. The transaction values SDL shares at a 52% premium over SDL’s most recent share price. SDL shareholders will own approximately 29.5% of the combined group, with RWS shareholders owning 70.5%. The SDL brand will disappear, and all SDL units rebranded as RWS over time. The combined company will remain listed on London’s AIM market and keep its HQ in Chalfont St Peter (UK). The deal is expected to be completed in Q4 2020, and RWS said they expect the transaction to result in double-digit earnings per share accretion. With pro forma FY2019 revenues of GBP 732m (USD 967m) and adjusted operating profit of GBP 116m, the combined organization will become the largest language service provider by revenue.

RWS emphasized the two businesses’ highly complementary nature as well as combining its services business with SDL’s proprietary technology and translation workflow software as key drivers of the deal. RWS said that after consulting with SDL management they expect at least GBP 15m in annualized cost savings from the deal. Andrew Brode, Chairman of RWS, will become Chairman of the Board of the Combined Group. Richard Thompson, CEO of RWS, will become CEO of the Combined Group. Desmond Glass, CFO of RWS, will become CFO of the Combined Group. From SDL, Azad Ootam, CTO of SDL, will become CTO of the Combined Group. Current SDL CEO Adolfo Hernandez and SDL CFO Xenia Walters will leave the company, but RWS said they “will enter into a new service or consultancy agreement with RWS.”

https://slator.com/ma-and-funding/rws-to-buy-sdl-in-transformative-deal-for-the-language-industry/

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