After years of requests, in 2002 we started creating some sponsored content. However, we are careful to only publish white papers we believe provide substantial educational value beyond any sponsor’s message or strategy, and that are relevant to content management or information technology.
Justifying Web Content Management: The Business Case and ROI
Tony White, Lead Analyst, Web Content Management, Gilbane Group, April, 2009
Sponsored by SDL Tridion
Component Content Management – How True CCM Technology Drives the Most Compelling Content Initiatives
Bill Trippe, Senior Analyst, Gilbane Group, October, 2008
Sponsored by XyEnterprise
Engage Me! Web Experience Management as the New Business Imperative
Mary Laplante, with Bill Trippe, and Leonor Ciarlone, Senior Analysts Gilbane Group, July, 2008
Sponsored by FatWire
Using XML and Databases – W3C Standards in Practice
Dale Waldt and Bill Trippe, Senior Analysts, Gilbane Group, February 2008
Sponsored by EMC
Component Content Management in Practice – Meeting the Demands of the Most Complex Content Applications
Bill Trippe, Senior Analyst, Gilbane Group, March 2008
Sponsored by EMC
Using Social Search to Drive Innovation through Collaboration
Search Becomes Strategic Technology
Lynda Moulton, Lead Analyst, Enterprise Search, Gilbane Group, October 2007
Sponsored by Vivisimo
Leveraging SharePoint in ECM
MOSS 2007, Paired with the Right Imaging Technology, Brings ECM to a Wide Range of Applications
Bill Trippe, Senior Analyst, The Gilbane Group, November 2007
Sponsored by KnowledgeLake
Web Content Managememt, Portal, Collaboration: Three Names, One Sollution
Tony White, Lead Analyst, Web Content Management, Gilbane Group, November 2007
Sponsored by Vignette
Quality In, Quality Out: The Value of Technology in the Global Content Lifecycle
Leonor Ciarlone, Mary Laplante, Senior Analysts, The Gilbane Group, November 2007
Sponsored by Sajan
The Multi-Website Challenge in Enterprise Content Management
Balancing Central Control and Distributed Content Creation
David Guenette and Bill Trippe, Senior Analysts, Gilbane Group, March 2007
Sponsored by Oracle
Strategic eMarketing: Converting Leads into Profits
Utilizing Web Content Management as an eMarketing platform
Leonor Ciarlone, Senior Analyst, Gilbane Group, April 2007
Sponsored by: Hot Banana Software
Eliminating the Fear Factor: Creating a Culture of Compliance
Making compliance everyones business through simplified, ubiquitous and transparent adoption
Leonor Ciarlone, Senior Analyst, The Gilbane Group, November 2006
Sponsored by Omtool
Compliance regulations challenge organizations across multiple industries to reengineer business processes. While the focus has been primarily on electronic business processes and communications, corporate and compliance mandates are extending to paper-based processes. It is not uncommon for compliance officers and corporate legal departments to struggle with transforming strategy into reality. Despite efforts, many organizations experience costly, disruptive, and fragmented program implementations that often go underutilized. This paper discusses how creating a “culture of compliance” demystifies and distributes program adoption by integrating, managing, and monitoring compliance practices at the process owner-level. Proactively making compliance everyone’s business is essential to maintaining leadership and protecting global brand while balancing the pressures of current and future compliance regulations.
Success in Standards-Based Content Creation and Delivery at Global Companies
Understanding the Rapid Adoption of the Darwin Information Typing Architecture (DITA)
Bill Trippe, Senior Analyst, Gilbane Group, January 2006
Sponsored by Idiom
The Agile Business and Its Digital Media Supply Chain
An Effective Flow of Digital Media Depends on the Right Management Architecture
Bill Trippe and David Guenette, The Gilbane Group, February 2007
Sponsored by Clearstory
Governance, Risk Management, and Compliance: An Operational Approach
A Compliance Consortium Whitepaper
Bill Zoellick, Senior analyst, The Gilbane Report, and Ted Frank, Chairman, Advisory Council, The Compliance Consortium, May 16, 2005
This paper was prepared by the Compliance Consortium with assistance from The Gilbane Report.
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The Compliance Consortium has found that it is critically important for boards of directors and for senior management to become actively involved in setting governance, risk management, and compliance objectives. Since the range of governance, risk management, and compliance concerns is very broad, boards and management need a way to organize and prioritize objectives. This paper provides an operational approach to setting objectives and to creating and monitoring the programs to attain them. It also includes a list of key questions that board members and management can use as a way to begin assessment of an organization’s governance, risk management, and compliance programs.
Topic-Oriented Information Development and Its Role in Globalization
The Case for the Darwin Information Typing Architecture (DITA)
Bill Trippe, Senior Analyst, The Gilbane Report, December 2004
Sponsored by Idiom, Inc.
Architectural Considerations in Digital Asset Management
Making the Case for Leveraging Content-Management Middleware in Digital Asset Management
Mark Walter, Senior Analyst, The Gilbane Report, October 2004
What is the proper foundation for an enterprise-scale Digital Asset Management (DAM) system? How much of that system should be part of an organizations shared infrastructure and how much should be tailor-made to a specific application? There is no single answer to these questions, but changes in the technology industry are forcing everyone vendors and customers alike to change their assumptions about how DAM systems will be built. This paper explains how the content-management infrastructure is changing, why that matters to DAM, and what benefits can be derived from leveraging a content infrastructure for DAM. Examples from an enterprise implementation at the University of Michigan illustrate the types of architectural issues and requirements that affect platform choices when selecting a digital asset management system.
On-Demand Access to Rich Media Assets
Making the Decision to Use a Service Model Approach for Digital Media Management
Bill Zoellick, Senior Analyst, The Gilbane Report, August 2004
Sponsored by IBM
The maturation of digital asset management technology and products has enabled on-demand DAM services to emerge as an attractive alternative to on-premises installation. Organizations facing a variety of problems and constraints, such as speed to market and scalability, are finding software services models to be the most cost effective approach to digital asset management. This paper identifies the four key factors in making the decision between a services model and on-premises installation. It also argues that the decision should be analyzed in terms of discounted cash flows and presents examples of such calculations.
XML Repositories: An Idea Whose Time has Finally Come
The convergence of market forces, enterprise technology & computing standards has created a sustainable demand for XML-centric data stores
Sebastian Holst, Senior Analyst, The Gilbane Report, June 2003
Sponsored by Software AG
This white paper discusses the role of an XML repository into today’s enterprise infrastructure. Virtually every database and repository provide some degree of XML support; however, there are important distinctions between support for XML as a data type and the role of a repository whose architecture and operations are optimized to support the broad family of XML recommendations and standards. Specifically, this white paper will explore: The nature and extent of XML use across the enterprise, cost and quality of service implications of an infrastructure with, and without, an XML repository, the evolution of XML repositories from both a technology and a market segment perspective, criteria to determine when an XML repository would add significant value to an existing infrastructure, and capability and packaging recommendations for XML repository functionality that can be used to evaluate specific offerings.
Total Cost of Adoption: A Framework for Evaluating Content Management Solutions
Total Cost of Adoption is the missing link to forecasting and maximizing ROI
Sebastian Holst, Senior Analyst, The Gilbane Report, June 2003
Sponsored by: Merant
Return on investment (ROI) is the first hurdle to, and the final grade on, content management (CM) investments. ROI forecast have become a required component of virtually every funding request. This paper presents a framework to improve the accuracy of, and increase the confidence in, ROI forecasts for content management investments. An important ingredient in ROI calculations is Total Cost of Ownership (TCO). This paper presents the case that TCO calculations are often incomplete and that these omissions result in inaccurate and unreliable ROI forecasts. A broader approach to TCO, labeled Total Cost of Adoption (TCA), incorporates traditional TCO metrics and accounts for additional factors that influence the cost and ultimate success of adoption, factors that are typically marginalized or ignored. TCA extends each component of a TCO calculation to provide a more comprehensive view on the total investment required to increase the level of confidence in ROI forecasts and to improve a CM investments return.
Delivering Content That Makes a Difference
Local control facilitates informed decision-making by giving users access to highly relevant and timely information
Bill Trippe, Senior Analyst, The Gilbane Report, April 2003
Sponsored by Inmagic
Bridging the Real Silos in Content Management with Flexible Content Objects
Leveraging the Right Content Management Technologies to Bring Content and Process Together
Bill Trippe, Senior Analyst, The Gilbane Report, March 30, 2003
Sponsored by Vignette
Sun Microsystems Integrated Content Services Platform and Partner Integrations
Sebastian Holst, Senior Analyst, The Gilbane Group, July 8, 2003
Sponsored by Sun Microsystems
Making Content Management Work in the Enterprise
The Importance of Unification, Usability, and Adaptability in the Deployment of Enterprise Content Management Technology
Bill Trippe, Senior Analyst, The Gilbane Report, September 30, 2002
Sponsored by Context Media
XrML and Emerging Models of Content Development and Distribution
Rights management and the new infrastructure for truly dynamic product development for publishers of all kinds
Bill Trippe, Senior Analyst, The Gilbane Report, April 23, 2002
Sponsored by ContentGuard
