DocuSign announced its acquisition of Austin-based startup, Liveoak Technologies, for $38 million in an all-stock transaction. The news builds on the companies’ existing partnership, where DocuSign eSignature is integrated with Liveoak’s secure agreement-collaboration platform. Liveoak uses web-based videoconferencing, collaboration features, identity verification and other tools to help complete an auditable transaction remotely. DocuSign plans to use Liveoak’s technology and expertise to accelerate the launch of DocuSign Notary, a new product in the Agreement Cloud suite that focuses on remote online notarization (RON)—where audio-visual technology is used to complete a notarial act when the signers and the notary public are in different places. DocuSign Notary will also augment the company’s existing eNotary offering, which enables a notary public to act as an in-person witness to the electronic signing of documents.
Category: Content management & strategy (Page 78 of 468)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
TransPerfect, provider of language and technology solutions for global business, announced that it is sharing a multilingual data set that will help AI and chatbot developers provide information on COVID-19 in multiple languages. The data set will allow researchers and technology organizations to train smart chatbots that could increase the coverage and appropriateness of responses provided by systems integrated into websites, social media services, virtual assistants, and other platforms. The training data set, which is available in English, Spanish, Arabic, and Mandarin Chinese, accessible at no charge. TransPerfect DataForce specializes in building AI experiences through data collection and annotation. The group has a broad pool of global resources and advanced technologies that gives it the ability to aggregate and package data that can be highly useful in improving responsiveness to COVID-19.
Canadian technology and professional services company, SolidCAD, announced a partnership with SimpleCloud, provider of SimpleCloud AECM, a cloud-based platform for digital content management and creation to business professionals. The solution provides customers with a fully integrated environment of virtual desks, allowing any user to be connected from anywhere, through any device, ensuring access at any time. SimpleCloud provides dedicated applications for high GPU needs for customers specifically in the Architecture, Construction, Engineering and Manufacturing (AECM) industry.
SimpleCloud offers two types of platforms, a Public Cloud, which creates friendly collaborative environment that allows users to get access to virtual high graphics performance workstations with on-demand specifications, and a Hybrid Cloud option, which meets the needs of companies that already have their own infrastructure but need to extend it by giving access to workers who have geographically dispersed. SimpleCloud has over 60 data centers around the world, and provides services and coverage to the United States, Canada, Mexico, all of Europe, Japan, South Korean and Taiwan. SolidCAD and SimpleCloud will be working together to provide consulting, implementation and support services to Canadian firms.
Nuxeo announced a new, low-code user interface (UI) for Nuxeo Insight, its artificial intelligence (AI) service that enables companies to use their own data and content to train custom machine learning (ML) models. The new interface allows business users to easily create, train, deploy and administer personalised machine learning models. The interface offers a guided point-and-click experience, and users can also deploy and administer these models in production use cases. Nuxeo’s new user experience walks users through the step-by-step process of training and deploying customer machine learning models:
- Select the various values and data types they want the new model to populate
- Apply different parameters for predictions
- Select the appropriate content and data for successful model training
- Perform any necessary renditions or transformations
Nuxeo Insight’s new UI includes a dashboard that provides real-time updates on the training process and outcomes. It also enables organisations to administer their custom ML models, allowing them to quickly promote new models into production and to actively monitor the performance of their models over time. With the new UI, users can compare the performance of different ML models or different versions of the same model. The overall goal is to provide an intuitive, easy-to-use environment that enables Nuxeo customers to continuously improve the performance of their ML models.
Acquia and Kibo announced a strategic partnership to deliver a more frictionless commerce to retailers. Together, the two companies will allow brands to create headless ecommerce experiences using a unified customer view, and optimize engagement across the customer journey. Acquia’s digital experience platform helps companies build, manage, and optimize digital experiences through unified content, data and machine learning so organizations can orchestrate and deliver individually personalized customer experiences across all channels. Kibo provides an API-first microservices framework that supports headless ecommerce, enabling companies to add new ecommerce experiences, manage order fulfillment, and deliver personalized experiences.
SDL has formed a strategic partnership with parson AG (“parson”), experts in technical communication services and consultancy, to help European brands deliver multilingual communications within a structured content environment. The partnership will combine SDL Tridion Docs, a component content management system (CCMS), with parson’s expertise in structured content delivery and strategy. Creating and publishing technical communications across digital channels—including chatbots, eLearning, Artificial Intelligence (AI) and Virtual Reality (VR) applications requires a clear understanding of the underlying processes, standards and structure of different communications types, and delivery methods. The combination of SDL Tridion Docs and parson is meant to simplify creation, management and orchestration of multilingual technical communications.
Liquid Web, a managed hosting and application services provider to SMBs and entrepreneurs, announced the acquisition of ServerSide adding experience in hosting Microsoft Windows content management solutions to Liquid Web’s portfolio. The acquisition accelerates the company’s entrance into the Progress Sitefinity, Kentico, ElcomCMS, and Sitecore hosting market. The ServerSide team, including Steve Oren, founder, and CEO, have joined Liquid Web.
MerlinOne, Inc., provider of digital asset management (DAM) solutions, announced the release of their new product MerlinXpress. Leveraging the foundation of their enterprise-level DAM, MerlinXpress offers a streamlined UI and an assortment of tools designed to solve challenges in content management for small teams. MerlinXpress improves collaboration and streamlines creative workflows to enhance marketing agility and brand management. MerlinXpress is the single source of truth for all digital assets; designed to improve collaboration and streamlining creative workflows. With three available tiers of service and numerous options for add-ons depending on particular needs and scale. Tools such as asset categorization, metadata management, unlimited user accounts, access controls and user permissions, image cropping, file format conversion, automatic text extraction help teams looking to refresh and improve current content management processes.
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