Curated for content, computing, and digital experience professionals

Year: 2021 (Page 42 of 44)

Algolia acquires MorphL

Algolia, a Search-as-a-Service company, announced that it has acquired MorphL, a Google Digital News Initiative-funded startup, to help power Algolia’s new AI offering. This new suite of API-based Artificial Intelligence (AI) and Machine Learning (ML) models enables developers, data scientists, and marketers to predict users’ intent, personalize online experiences, and create targeted offers. Applying AI to every point in a user’s journey can be complex. Historically, developers’, data scientists’, and marketers’ options have been limited to a reliance on either “opaque” proprietary or open source offerings, or to build their own models from scratch, which could take several weeks or months. Algolia’s AI offering simplifies the ability to understand users’ intent so that it is possible to personalize experiences and offers, even from “first visit” and “first search.”

This acquisition extends Algolia’s intelligent search APIs, with recommendations and user behavior models all along the customer journey, so companies can deliver intent-based experiences and iterate quickly in response to market trends and user propensity profiles. It also allows them to leverage their market knowledge to manage and tune the entire experience.

https://www.algolia.com/products/ai-studio

Pryon launches natural language processing (NLP) platform

Pryon, an artificial intelligence (AI) company focused on enterprise knowledge, launched an automated natural language processing (NLP) platform that allows companies to add no-code AI capabilities to initiatives without professional services or special skills. Pryon’s ease of use allows teams to quickly prototype and deploy NLP projects without significant upfront commitments or planning cycles. This release of Pryon’s AI platform provides NLP that reads, organizes, and retrieves information. It can process repositories of documents, communications, intranet content, transcripts, and web pages in minutes. It then delivers results to natural language questions through text or voice interactions in an instant.

Today’s AI assistants and chatbots can only respond to a limited set of requests. In addition, search results require too much work by users to find relevant information. Pryon’s AI enables both a better understanding of requests as well as more accurate responses. With Pryon, companies can easily and quickly extend existing assistants and chatbots to answer millions of questions. They can also enhance search capabilities to deliver results from inside source documents along with additional context. Pryon’s fully automated NLP platform is now available as a cloud-based offering for enterprise customers.

https://blog.pryon.com/2021/01/26/pryon-launches-fully-automated-natural-language-processing-nlp-platform-for-the-enterprise/

Bloomreach acquires Exponea

Bloomreach announced its acquisition of Exponea, a Customer Data and Experience Platform (CDXP). Bloomreach also announced an investment of $150 million from Sixth Street Growth to fuel the growth of its digital commerce experience platform (brX).

Bloomreach’s e-commerce search and content services combined with Exponea’s customer data platform and marketing automation will create an integrated product and customer data platform. This combination accelerates the speed of execution for businesses to create, personalize, and optimize commerce experiences and accelerate revenue growth for both B2C and B2B brands.

The combination of Bloomreach and Exponea will deliver a commerce experience platform that unifies the full spectrum of customer and product data for Bloomreach’s real-time, AI-based recommendations, and actions that allow clients to drive purchases and loyalty. Further, Exponea’s experience in consumer data, privacy, and security ensures that current and future customers can securely access and manage this combination of data.

https://www.bloomreach.com/en/news/2021/bloomreach-poised-to-be-the-next-e-commerce-saas-unicorn-with-acquisition-of-exponea.html, https://exponea.com

Twitter acquires Revue

From the Twitter blog…

Twitter has acquired Revue, a service that makes it free and easy for anyone to start and publish editorial newsletters. Revue will accelerate our work to help people stay informed about their interests while giving all types of writers a way to monetize their audience – whether it’s through the one they built at a publication, their website, on Twitter, or elsewhere. Many writers and publishers have built their brand on Twitter. Our goal is to make it easy for them to connect with their subscribers, while also helping readers better discover writers and their content. We’re imagining a lot of ways to do this within Twitter.

Bringing Revue to Twitter will help writers grow their paid subscribers while also incentivizing them to produce engaging and relevant content that drives conversations on Twitter. Starting today, we’re making Revue’s Pro features free for all accounts and lowering the paid newsletter fee to 5%, a competitive rate that lets writers keep more of the revenue generated from subscriptions. We will continue to invest in Revue as a standalone service, and its team will remain focused on improving the ways writers create their newsletters, build their audience and get paid for their work. We’re also expanding their team and hiring for key roles across engineering, design, research and data science.

https://blog.twitter.com/en_us/topics/company/2021/making-twitter-a-better-home-for-writers.html

Open Web Docs launches

From the Open Web Docs blog…

High-quality documentation for web platform technologies is a critically important component of our shared, open digital infrastructure. Today, we’re excited to publicly introduce Open Web Docs, a collective project designed to support a community of technical writers around strategic creation and long-term maintenance of web platform technology documentation that is open and inclusive for all.

Open Web Docs was created to ensure the long-term health of web platform documentation on de facto standard resources like MDN Web Docs, independently of any single vendor or organization. Through full-time staff, community management, and our network of partner organizations, we enable these resources to better maintain and sustain documentation of core web platform technologies. Rather than create new documentation sites, Open Web Docs is committed to improving existing platforms through our contributions. Our 2021 priorities include working with Mozilla’s MDN writers and engineers to support the recent infrastructure transition and to prioritize and move forward with key documentation work, developing a community of contributors around core web technology documentation, browser compatibility data, and improving JavaScript documentation. Open Web Docs staff are supported by founding sponsors Coil, Google and Microsoft, with additional financial support from Igalia and generous backers on Open Source Collective. Mozilla, Samsung, and W3C provide additional support and participation.

https://opencollective.com/open-web-docs/updates/introducing-open-web-docs

SDL partners with Fuji Xerox

SDL, part of RWS Holdings plc, announced a strategic partnership with Fuji Xerox Co., Ltd. to offer SDL Contenta Publishing Suite to manufacturers and aerospace and defense organizations in Japan, with a future plan to expand into other Asia-Pacific countries/regions for technical content creation, management and publishing. Technical documents for these industries are highly complex, and often include hundreds of thousands of instructions and graphics to support the operations, maintenance and inspection of complex assets. The combination of SDL and Fuji Xerox will help these organizations to consolidate, standardize, and adopt practices, based on standards including the ASD S1000D, to achieve efficiencies across their content supply chain. The SDL Contenta Publishing Suite is an integrated, publishing solution for technical content, with functionality optimized for each step of the publishing process. Based on the S1000D standard, it helps organizations manage millions of pages of complex technical documents and deliver interactive electronic technical publications (IETP) enabling maintenance professionals to meet mission objectives, reduce mean time to repair (MTTR), and keep assets deployed.

https://www.sdl.com/partners, http://www.fujixerox.com

Translations.com announces Contentserv’s GlobalLink Connect integration

Translations.com announced its certification of Contentserv’s integration for GlobalLink Connect. The certified solution gives users a new way to leverage GlobalLink Connect’s translation workflow management while creating and processing translation requests within an interface familiar to Contentserv users. Contentserv’s integration with GlobalLink Connect provides an all-in-one solution to initiate, automate, control, track, and complete all facets of the translation process. Contentserv’s product experience platform combines with GlobalLink Connect’s extended localization workflow capabilities to create a seamless plug-and-play content management solution with minimal effort. Contentserv combines Product Information Management (PIM), Master Data Management (MDM), and Marketing Experience Management (MXM) to give brands and retailers the ability to offer high-quality and engaging end-to-end product experiences. By leveraging GlobalLink AI, Contentserv customers can reduce costs and project timelines while maintaining quality control over translations. The integration allows users to:

  • Save time and money when translating content
  • Streamline the translation process for all product content across all sales channels
  • Schedule and request on-demand translation via the Contentserv UI
  • Gain transparency of translation spend, turnaround time, and other KPIs
  • Optimize internal or external vendor management
  • Utilize flexible workflows using machine translation, human translation, or both
  • Achieve ROI via reduced IT involvement and project management overhead

https://www.contentserv.com/, https://www.translations.com

Cortical.io updates Contract Intelligence software

Cortical.io announced a new release of its Cortical.io software. Utilizing a natural language understanding (NLU) approach based on semantic folding theory, the software analyzes the content of large quantities of documents. It automatically searches, extracts, classifies and compares key information from agreements, contracts, and other unstructured documents like policies and financial reports. The Cortical.io Contract Intelligence solution understands the meaning of whole sentences and concepts, instead of just keywords. The new version capabilities include: high-fidelity rendering of documents, improved extraction capabilities and advanced search (i.e. the ability to perform range queries that allow you to search for numerical and date ranges).

Cortical.io Contract Intelligence helps reduce the time and costs for any organization that needs to review and extract information from a large number of unstructured documents. It also helps reduce human errors inherent to a boring repetitive task and make better use of expensive subject matter experts. This helps markets such as insurance, that review and extract sensitive information from policies and loss run reports on a large scale. Pricing is based on annual volume of documents.

https://www.cortical.io/news/cortical-ios-new-release-of-contract-intelligence-software-uses-ai-to-improve-extraction-and-search-capabilities/

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