The Gilbane Advisor

Curated for content, computing, and digital experience professionals

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Interprefy integrates platform with Microsoft Teams

March 11, 2022 /

Interprefy, a provider of cloud-based solutions for multi-lingual online and hybrid conferencing, has integrated its platform with Microsoft Teams. The remote interpreting technology and services company brings their real-time language interpretation capabilities to Teams meetings.

The add-on for Teams meetings enables meeting organisers to add a language selector to any Teams meetings, allowing participants to speak, listen and engage in their own language. Interpreters can work from anywhere in the world, using the Interprefy platform and deliver interpretation into the required language to Teams in real-time. With Interprefy for Microsoft Teams, organisations can tap into Interprefy’s global network of Language Service Providers to source vetted professional interpreters for even the rarest language combinations. Interprefy provides technical support throughout the meetings.

https://www.interprefy.com

Syncro Soft releases Oxygen XML suite 24.1

March 10, 2022 /

Syncro Soft, the developer of the Oxygen XML suite of products, announced the availability of version 24.1 of its XML suite of products: Oxygen XML Editor, Author, Developer, Web Author, Publishing Engine, WebHelp, PDF Chemistry, and Oxygen XML Scripting.

This release includes productivity improvements for DITA authors and publishers, including the possibility to rename referenced non-DITA resources directly in the DITA Maps Manager and performance enhancement when opening DITA maps with all of the referenced content expanded. On the DITA publishing side, the bundled DITA Open Toolkit includes improvements, and new customization possibilities were implemented for DITA to WebHelp and CSS-based PDF output.

The JSON Schema Design models has a new Palette view that makes it easy to build JSON schemas and content completion is now available for in-place editing within the diagram. Some of the existing JSON tools were also enhanced. Add-ons were a focus of this release, and a new Smart Autocomplete add-on is also available to help writers create content by providing text completions. The Oxygen XML Web Author now features a new Search side-view that makes it easier to find and replace content, support for @ mentions, and various security and component updates were also implemented.

https://www.oxygenxml.com/xml_editor/whats_new.html

Gilbane Advisor 3-9-22 — Browser teamwork, beyond web

March 9, 2022 /

This week we feature articles from Doc Searls, and Thomas Claburn.

Additional reading is from Rustam Lalkaka, Philipp Schreiber, and Kate Moran.

News comes from Contentstack & Conscia, Yext, Bynder & GatherContent, Searchspring, and Bounteous & Acquia.

Opinion / Analysis

Apple, Google, Microsoft, Mozilla agree on something: Make web dev lives easier

Not to mention web users frustrated by having to switch from their regular browser (e.g. Safari) on certain sites to complete a transaction, or worse, those who don’t realize the browser is the problem and move on.

Browser makers Apple, Google, Microsoft, and Mozilla, along with software consultancies Bocoup and Igalia, have agreed to work together to make web design technologies perform in a more consistent way across different platforms.

The benchmark they are using, Interop 2022, details some of the progress they are making. This is excellent news, but…

https://www.theregister.com/2022/03/04/web_dev_tech

Beyond the Web

A more existential problem for the web, as Doc Searls describes in this post, is its client-server architecture — “So it’s time to think and build outside the Web’s ranchland. Models for that do exist, and some have been around a long time.”. The event mentioned in the post with Ethan Zuckerman was yesterday, but the Salon Series at the Ostrom Workshop discussing this is posting links to archives of the conversations.

https://dsearls.medium.com/beyond-the-web-b33518312876

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Content technology news

Contentstack partners with Conscia

Contentstack with Conscia will bring headless personalization to their existing and prospective Content Experience Platform (CXP) customers.
https://gilbane.com/2022/03/contentstack-partners-with-conscia/

Yext launches program to bring AI search to startups

Accepted startups get tech to create a knowledge graph, integrate search into their own web experiences, or build SEO-friendly landing pages.
https://gilbane.com/2022/03/yext-launches-program-to-bring-ai-search-to-startups/

Digital asset management platform Bynder acquires GatherContent

To manage the content creation lifecycle, from visual production, through text creation into structured content for multichannel delivery.
https://gilbane.com/2022/03/digital-asset-management-platform-bynder-acquires-gathercontent/

Searchspring accelerator for commerce entrepreneurs and MWBEs

Searchspring will provide search, merchandising, and personalization access for ecommerce entrepreneurs, and a process for supporting MWBEs.
https://gilbane.com/2022/02/searchspring-launches-ecommerce-accelerator/

Bounteous announces Customer Data Platform offering with Acquia

To help marketing organizations deliver more relevant customer experiences by leveraging customer data and machine learning from the start.
https://gilbane.com/2022/02/bounteous-announces-customer-data-platform-offering-with-acquia/

All content technology news

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

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Contentstack partners with Conscia

March 7, 2022 /

Conscia, provider of the Digital Experience Graph (DXG), has been accepted into Contentstack’s Catalyst Program. Contentstack will be working with Conscia to bring headless personalization to their existing and prospective Content Experience Platform (CXP) customers. Conscia’s API-first DXG orchestrates personalized content across all customer touchpoints from a central point of control, giving business teams an intuitive way to manage personalization logic. Conscia and Contentstack are aligned on the principle that the logic for who sees what content on what channel and how that content is rendered on a specific screen, is a presentation concern, not that of the underlying content.

Conscia separates experience management from content management and sits on top of content sources such as CMSs, Commerce and Search platforms. UX and Marketing teams can get a channel, market, brand, and campaign centric view of the experience, and control the personalization logic without cluttering the content with ambiguous tags and/or hardcoding this logic on the front-end.

https://www.conscia.ai/ ■ https://www.contentstack.com

Yext launches program to bring AI search to startups

March 3, 2022 /

To be eligible for the program, startup companies must be under five years old with less than $5 million of funding. Once accepted, they will receive credits valuing $35,000 to build Yext-powered AI search experiences, whether that is consolidating their information into a knowledge graph, integrating search into their own web experiences, or building SEO-friendly landing pages.

Regardless of the experience they choose to build, startups in the program will have access to all of the technology they need to get started, including unlimited data storage, Yext’s application programming interface (API), software development kit (SDK), learning management system (LMS), and more. Additionally, members will become part of Yext’s startup community, which offers networking opportunities with founders, events in the form of workshops and webinars, and dedicated product specialists for support. To introduce more startups to the new program, Yext is working in tandem with more than 20 program partners, including Zendesk, Hubspot, Sequoia, Primary VC, and Betaworks.

Eligible startups can use the code Yext<3sStartups, valid until March 31, 2022, on the application page to get started with scaling their digital presence and engagement with Yext.

https://hitchhikers.yext.com/programs/startups/

Digital asset management platform Bynder acquires GatherContent

March 3, 2022 /

Digital asset management (DAM) platform vendor Bynder has acquired GatherContent, a content operations platform, to expand its footprint in the digital ecosystem and provide a comprehensive platform for delivering content that creates powerful digital experiences. With the acquisition of GatherContent, Bynder will add collaborative workflow and editorial processes for content creation capabilities to its centralized platform to help teams across industries manage the entire content creation lifecycle, from visual production, through text creation into approved structured content ready for distribution to all channels across an omnichannel strategy.

GatherContent helps stakeholders across the process make sure content gets created, reviewed, and approved as quickly as possible. Uniting GatherContent and Bynder DAM removes the silos between content operations and DAM and offers marketers:

  • A centralized platform for content teams to collaborate on creating structured content combining text and digital assets
  • The ability to use templates and reusable components to scale up production of text content
  • Custom workflows, allowing teams to maintain confidence in the quality of content as they scale up
  • The capability to deliver content towards all channels used for your customer experience

GatherContent will be a standalone product within the Bynder product portfolio as GatherContent by Bynder.

https://www.bynder.com/en/press-media/bynder-acquires-content-operations-platform-gathercontent/

Searchspring launches ecommerce accelerator

February 25, 2022 /

Searchspring, a provider of site search, merchandising and personalization, is supporting entrepreneurship through the rollout of two initiatives: discounted access to ecommerce technology for certified minority- and women-owned business enterprises (MWBEs) and accepting applications for a new Searchspring Ecommerce Accelerator program.

Designed to support the growth of pre-revenue and early-stage ecommerce companies, the Searchspring Ecommerce Accelerator helps brands with the technical capabilities required to become competitive. The program focuses on driving improved online-shopping experiences, greater conversion, increased satisfaction, and customer lifetime value. Searchspring supports the ecommerce sites of hundreds of established retailers – in being accepted into the Searchspring Ecommerce Accelerator, participating brands will enjoy the same search, category merchandising and personalization platform, at a fraction of the cost. The program includes:

  • Discounted access to the search, merchandising and personalization platform for 12 months
  • White-glove implementation with a dedicated onboarding specialist and account manager
  • Quarterly Accelerator meet-ups focused on trending ecommerce topics
  • Access to exclusive content and best practices via the Searchspring Academy.

Visit the Searchspring website to learn about the Ecommerce Accelerator program. MWBEs interested in gaining discounted access to Searchspring technology should contact the Searchspring sales team to begin the conversation.

https://searchspring.com

Bounteous announces Customer Data Platform offering with Acquia

February 24, 2022 /

Bounteous announced it’s collaborating with digital experience company Acquia to launch Customer Data Platform (CDP) QuickStart Packages. In order to help create effective customer engagements at all stages of the journey, Bounteous has rolled out a solution based on Acquia CDP that unifies customer profiles to deliver more personalized messaging and provide a unique cross-channel experience for customers. This solution helps marketing organizations deliver more relevant customer experiences by leveraging customer data and machine learning from the very start.

Acquia Customer Data Platform helps unlock customer data to generate rich insights that drive engagement. With Acquia CDP, Bounteous integrates data across systems and channels to create unified, enriched customer profiles. From there, the teams can orchestrate personalized messages and offers in real-time, delivering better customer experiences and helping to calculate the right level of investment to maximize return.To learn more about enhancing your customer experience, learn how Bounteous can help your brand define a CDP strategy.

https://www.bounteous.com/insights/2022/02/24/bounteous-announces-customer-data-platform-offering-acquia/

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