Infosys announced a definitive agreement to acquire Blue Acorn iCi, Adobe Platinum partner in the US, focused on digital customer experience, commerce and analytics. Blue Acorn iCi brings to Infosys cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience driven commerce services. With services that include strategy, analytics, design, and engineering, Blue Acorn iCi serves global brands across industries from Media, Consumer Goods & Retail, to Financial Services, Manufacturing and Technology. Together with Infosys’ earlier acquisition of WONGDOODY that offers creative and marketing services, BlueAcorn iCi brings complimentary capabilities to help global CMOs and businesses thrive in a digital commerce world. This acquisition deepens Infosys’ capabilities in the Adobe, Magento, Salesforce Commerce and Shopify ecosystems. The acquisition is expected to close during the third quarter of fiscal 2021, subject to customary closing conditions.
Category: Enterprise software & integration (Page 21 of 34)
Alfresco Software, an open source, content management platform and solutions provider, announced the availability of Alfresco Process Automation, an offering that enables organizations to build content-centric process applications in the Cloud. Alfresco Process Automation is a core part of Alfresco’s Digital Business Platform as a Service (DBPaaS). Business applications are often built for a specific need or to solve a discrete task, however these applications can create silos of important information that ultimately become barriers to change, obstructing innovation and organizational growth. Alfresco Process Automation enables the building of content-centric applications that enable teams to work more effectively together, share important information, improve knowledge, better manage collaborative processes and projects, and respond to opportunities.
As part of Alfresco’s DBPaaS, Alfresco Process Automation offers organizations open, secure content services coupled with governance services leverages a range of Cloud native capabilities such as AI, ML, recognition & business Intelligence services. It provides auditable and compliant visibility of content throughout workflows from creation to policy-controlled destruction.
Nuance Communications Inc. and Microsoft Corp. announced Nuance Dragon Ambient eXperience (DAX), an ambient clinical intelligence (ACI) solution, is now integrated into Microsoft Teams to broadly scale virtual consults aimed at increasing physician wellness and providing better patient health outcomes. As a Microsoft Cloud for Healthcare partner and part of a broader partnership between the two companies, the integration enables physicians to activate Nuance DAX from within their Microsoft Teams workflows, so they can focus on the patient while the AI securely captures the details of the virtual visit in context — creating clinical documentation that writes itself. This telehealth workflow solution built on Microsoft Teams:
- Synthesizes physician-patient conversations during virtual visits through Microsoft Teams, allowing physicians to remain focused on the patient instead of taking notes on the computer.
- Incorporates patient data securely with contextual information from the electronic health record (EHR) to auto-populate a complete and accurate clinical note for physicians to review directly within the patient’s medical record. The physician always remains in control.
https://www.nuance.com/healthcare/ambient-clinical-intelligence.html
Alfresco Software announced the immediate availability of its newest Alfresco Content Connector for Salesforce, a collaboration and integration tool that incorporates the capabilities of Alfresco Content Services within salesforce.com. The connector provides unified search, more efficient collaboration and automated processes, all of which increases user productivity and enables an organization’s important information to flow more efficiently to the right person.
Alfresco developed an innovative ‘Recommended Content’ feature within its Content Connector for Salesforce that automatically serves up relevant, curated information for the salesperson. This latest version of Alfresco’s Content Connector for Salesforce, comprises several new features including seamless Single Sign On (SSO) that allows users, who are already signed into Salesforce, to directly access Alfresco Content Services. Other features include powerful search, support for standard and custom Salesforce objects, compatibility with Classic and Lightning experiences, and synchronization of Salesforce record properties to the Alfresco repository.
Who benefits from schema. org?
Schema.org, linked data, and knowledge graphs are powerful tools for organizing and navigating vast amounts of information. Much of the current energy around these tools is related to SEO and search engines, especially Google, who depend on them to provide a better search experience. These same tools help commercial and corporate publishers deliver better, and more unique, web experiences to researchers and other content consumers.
We all have a stake in how well these tools work, so we need to understand the process of creating and managing them, and how stakeholders share the cost, risk, and benefit of the raw material, technical development, and maintenance.
Content strategist Michael Andrews’ deep dive into the history and process behind schema.org’s management is an enlightening read for stakeholders.
Taming the tail: adventures in improving AI economics
Martin Casado and Matt Bornstein focus on the business models and challenges of machine learning companies and products, which are more unique than you might realize and something we need to learn a lot more about. We recommended an earlier article of theirs on the differences between the business models of AI companies and software companies. This article is a follow-up and provides some guidance on how to deal with some of the challenges previously identified. Especially interesting is their example of long-tailed distributions to illustrate the importance problem understanding.
Headless meets serverless – a tierless architecture for frictionless enterprise
The components of modern enterprise IT architectures have changed considerably in the last few years. The use of APIs, microservices, XaaS (everything as a service), headless, and serverless approaches have, individually and especially in conjunction, become strategically critical. As Phil Wainewright puts it…
As these connected digital technologies mesh together, they begin to reshape the nature of the enterprise, opening up new ways to collaborate, connect and do business. We are still at the very beginning of adjusting to what this means for how we live and work.
Wainewright explains what these technologies are, describes related activity and trends, and makes a case for a tierless model. His article is relevant and will be helpful to both IT and business managers.
The field of natural language processing is chasing the wrong goal
Researchers are too focused on whether AI systems can ace tests of dubious value. They should be testing whether systems grasp how the world works.
Also…
- Another large-scale knowledge graph… This know-it-all AI learns by reading the entire web nonstop via MIT Technology Review
- What Could Go Wrong? Opportunities and pitfalls for multi-user AR experiences via ARPost
- On the waitlist for this. A plan to build a search engine Google can’t beat via Protocol
- Bye Bye PhoneGap, hello PWAs. Update for customers using PhoneGap via Adobe I/O
The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish more or less twice a month except for August and December. We do not sell or share personal data.
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Nuxeo announced that their updated Salesforce Connector for Content Management enables tighter integration with Salesforce with support for its new Lightning Experience. The integration ensures that appropriate information is available to any authorized Salesforce user, while behind the scenes, this content remains securely managed by Nuxeo. These users are able to fully interact with this content without switching between apps, including viewing, editing, and adding new documents. The Nuxeo Salesforce Connector exposes a wide range of Nuxeo content services. Users can quickly access content in the context of a Salesforce object, either by linking a Salesforce object to a Nuxeo folder or by linking the object to a configurable query. Salesforce users can also execute global searches across the Nuxeo repository and federated content sources to access additional content and other customer information, like emails, SMS messages, and social media content.
EPAM Systems, Inc., a global provider of digital platform engineering and software development services, announced its acquisition of Ricston Ltd., with offices in the UK, Malta and Spain. Ricston adds to EPAM’s expertise in integration and connectivity — specifically in microservices and APIs. This acquisition complements EPAM’s technology consulting practice and enhances its capabilities in API and microservices, as well as adding an integral component to the company’s growing Salesforce practice. Ricston provides a variety of services to be able to help across the full cycle of digital transformation including legacy modernization, software integration, Open API and Centre for Enablement (C4E). They also provide training and operations for the Anypoint Platform as well as a dedicated team that builds connectors.
https://www.epam.com/about/newsroom/press-releases/2020/epam-acquires-ricston-ltd
Postman announced the launch of Postman for the web, a new browser interface for Postman that offers users simplified access and superior collaboration. The move marks somewhat of a return to Postman’s original roots. Until today, Postman users have accessed Postman through a desktop application. Accessing Postman through the browser has been one of the most-requested features from users; they say that downloading a desktop app can slow down onboarding, and can also make it challenging to stay on the latest version. Plus, the browser approach allows certain collaboration capabilities that aren’t possible within the app. The web version of Postman solves these issues by providing the following:
- Simplified user access and onboarding: Users get instant access via browser with no app installation required, automatic updates, and faster user onboarding (i.e., just paste in the URL and go).
- Optimized collaboration through deep linking: Now that Postman is on the web, everything in Postman has a URL, so users can easily share URLs to granular API elements for superior collaboration.
- The ability to send requests at scale from the browser: A unique agent architecture, developed exclusively by Postman engineers, facilitates scalable sending of API requests from the browser.
Tightly connected to the Postman for the web client launch is the Postman agent. The agent was specifically designed to overcome the cross-origin resource sharing (CORS) limitations of browsers to allow for API requests to be scalably sent from a browser interface. By creating a proxy micro-application to facilitate API request-sending at scale, the agent addresses this browser challenge in a way that’s never been done before.
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