Curated for content, computing, and digital experience professionals

Category: Content technology news (Page 87 of 624)

Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.

We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline.  See our Editorial Policy.

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eccenca and Ontotext partner on enterprise data management

Ontotext and eccenca announced they have teamed up to boost the value of semantic technologies by jointly creating vertical and horizontal enterprise data solutions. eccenca Corporate Memory provides a multi-disciplinary integrative platform for managing enterprise data related rules, constraints, capabilities and configurations in a single application. By making enterprise data both machine-readable and human-interpretable, enterprises are enabled to drive agility, autonomy and automation without disrupting existing IT infrastructures. GraphDB is an enterprise-ready semantic graph database engine combined with content and data analytics capabilities. GraphDB allows users to link diverse data, index it for semantic search and enrich it via text analysis to build big knowledge graphs. GraphDB’s differentiators include integration with full-text search engines (Elasticsearch, SOLR and Lucene) and document databases (MongoDB).

Together the two companies are now offering a mature knowledge graph technology stack. They also provide custom industry solutions including Healthcare, Pharma, Automotive, Manufacturing, Financial Services and IT Management. The joint eco-system of Ontotext and eccenca also includes the ability to globally deliver custom solutions. Consulting partners of both companies include ATOS, BearingPoint, Capgemini, Deloitte, Fujitsu, InfoSys, NTT Data (Everis), MHP, PWC, Tata and Wipro. Both companies have been enabling enterprises to overcome complexity by digitally documenting and automating knowledge management.

https://www.ontotext.com/, https://eccenca.com/

Box to acquire SignRequest

Box, Inc. announced that it has entered into a definitive agreement under which Box will acquire SignRequest, a cloud-based electronic signature company. Box also previewed Box Sign, an e-signature capability that will be developed on SignRequest’s technology and natively integrated into Box. Box Sign is expected to be included in Box business and enterprise plans, enabling customers to modernize the way they work and digitize important processes, while ensuring their agreements can be securely managed and governed in the Box content cloud.

SignRequest complements Box’s existing capabilities and its modern product fits with Box’s core design principles. Box Sign will inherit Box’s security and governance capabilities, ultimately helping customers reduce IT spend, eliminate content silos, and facilitate legal and regulatory compliance. Box Sign is expected to be generally available in the summer of 2021 and its native e-signature capabilities are expected to be included in Box business and enterprise plans with additional functionality such as e-signature APIs available at an incremental cost. SignRequest will also continue to operate and be available to both current and new SignRequest customers.

https://www.box.com, https://signrequest.com/

Contentstack announces new UI for CMS

Contentstack, a Content Experience Platform (CXP), announced a complete redesigned and reimagined user interface for its headless content management system (CMS). The new design system brings a simplified user experience to both editors and developers, directly addressing the struggle between technological capabilities and user-friendliness in enterprise software. The new UI focus on productivity means a streamlined editing experience with more space for content, fewer clicks in the editorial process and faster discovery of content. This next level of usability will enable central content teams to provide more autonomy to subject matter experts and casual content contributors across the organization. As a result, businesses can accelerate content production and quality, shifting the function of the central content team to orchestration, quality assurance and creative work rather than filling in CMS forms.

Customers can now request early access through their Customer Success Manager and Partners can request early access through the Catalyst program. The new experience will be rolled out more widely at no additional cost to existing customers and partners starting March.

https://info.contentstack.com/project-venus-release.html

MongoDB releases MongoDB Realm Sync

MongoDB, Inc. announced the general availability of MongoDB Realm Sync, a fully managed service which syncs data between the Realm mobile database and MongoDB Atlas. This new solution addresses the unique technical challenges of mobile and offline-first development, allowing organizations to rapidly build responsive applications for their customers and remote workforces. Realm Sync will enable teams to take advantage of bidirectional data sync between devices and the multi-cloud database, MongoDB Atlas, without having to write complex conflict resolution and networking code. The Realm mobile database allows end users to read and write data to their devices, enabling zero-latency data retrieval and offline application functionality. Bidirectional sync to MongoDB Atlas enables data captured on the device to be processed, analyzed, and combined with other data sets; this can then be delivered back to the user’s device to deliver a better and more robust experience.

https://www.mongodb.com/blog/post/announcing-mongodb-realm

BlueConic and Nagarro partner to deliver enterprise CDP

BlueConic, a pure-play customer data platform (CDP), and Nagarro, provider of digital engineering and technology solutions, announced a strategic partnership to help enterprise organizations deploy BlueConic. Nagarro’s expertise in BlueConic’s technology, combined with the implementation and utilization best practices already used by BlueConic, will help ensure joint customers get value from their investment. Making first-party data a strategic asset is the future of all businesses. Yet accessing unified, actionable customer data can be challenging for innovative disruptors and established stalwarts. As these companies embrace the need for business transformation, they are confronting the pain of trying to use technologies with multiple unique ways of storing data and recognizing customers to support a fast moving, end-to-end customer experience.

https://www.blueconic.com, https://www.nagarro.com/en

SAP Store and SAP App Center merged

SAP SE said it has created one marketplace for solutions and services from SAP and its partners, merging SAP App Center for partner solutions with SAP Store for SAP solutions to simplify the customer shopping experience. New SAP Store capabilities include a unified home page and intelligent search functionality, which bring together all of SAP’s digitally available solutions from partner apps. Partner solutions certified by SAP and SAP Endorsed Apps are prominently noted with visual identifiers. These features make it easier to navigate through SAP and partner solutions, allowing customers to browse by industries, categories, SAP products and lines of business. Additional features include an updated category menu, guided search, favorite product pages, and search filtering tips.

SAP’s consolidated search was built with impartiality in mind to help customers discover products and solutions that best fit their needs. Although SAP products are visually identifiable, SAP says the search functionality is fair and unbiased, presenting all products that fit the search. The same holds true for the content accompanying each search and offering. Category landing pages show customer reviews of SAP and partner solutions, with quotes and ratings. SAP’s goal is to provide a better customer experience whether purchasing for personal use or for a large enterprise.

https://store.sap.com/en/

Zendesk unveils new suite with messaging

Zendesk, Inc. announced the general availability of a comprehensive messaging solution as part of the new Zendesk Suite. The new package brings together all Zendesk’s service capabilities, including messaging, into an offering that brings more simplicity to the enterprise. Zendesk’s messaging tools are designed to give businesses the ability to have continuous, convenient, and personalized conversations whether customers want to text, chat on their computer, reach out over WhatsApp, and more, for a better customer experience. Companies can now provide connected conversational experiences across web, mobile, and social channels that work out-of-the-box with built in automation and the ability to scale to support modern enterprise needs. Zendesk’s messaging solution also offers proactive notifications, enabling specialized third-party bots, and allowing customers to transact directly within the conversation when browsing products, reserving seats, or making payments. As part of the new Zendesk Suite, Zendesk also packaged all its service capabilities into one solution with five new plans to meet a variety of business needs.

https://www.zendesk.com/service/

Alchemy Software updates localization management platform

Alchemy Software Development, provider of visual software localization solutions and a division of TransPerfect, marks its 20th anniversary with the release of Alchemy Catalyst 2021, the latest iteration of its enterprise translation platform. Already recognized for its support of software formats in the industry, Alchemy Catalyst 2021 adds several features and capabilities for translators to streamline the localization process.

Alchemy Software Development’s Catalyst platform offers software localization solutions for multinational organizations looking to expand applications into new markets. Visual reporting tools help accelerate the localization process, while advanced translation memory technology increases overall translation accuracy and reduces implementation costs and timelines. With faster performance as a core design goal for this release, Alchemy Catalyst 2021 includes:

  • A new Project Manager feature, which allows the user to see statistics for multiple translation tool kits without opening them
  • The ability to sort and filter validation errors with the Validation Expert tool
  • Support for native RoboHelp and EPUB formats, adding to Catalyst’s existing native support for MadCap project files

https://www.alchemysoftware.com/products/alchemy_catalyst.html

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