Curated for content, computing, and digital experience professionals

Month: October 2021 (Page 1 of 2)

Coveo acquires Qubit

Coveo, a Relevance Platform and applied AI provider that transforms digital experiences with AI-powered search, recommendations, and personalization, announced the acquisition of Qubit, a provider of AI personalization technology for merchandising teams to accelerate Coveo’s expansion into the UK and European markets.

Coveo and Qubit’s combined ecommerce experience provides solutions for retailers who need to compete as the digital shift accelerates and will help them meet new consumer expectations around relevance through AI. The combined offering will also help drive customer lifetime value, from acquisition, through conversion, and retention with the addition of tools for merchandisers to deploy their promotions, test what’s working, and rapidly iterate. The acquisition expands the Coveo Relevance Cloud to:

  • Tap into AI Commerce Search that detects shopper intent and determines individual context
  • Equip merchandising teams to shape the shopper journey, from personalized search to product and content recommendations, from guided browsing to product listing pages, optimized through A/B and Multivariate testing and analytics
  • Engage shoppers from chatbot to mobile applications, from digital store to marketplaces, and enabled through plug-in UI components, headless API, and open commerce support
  • Be relevant across the customer lifecycle with shared personalization across customer self-service, assisted support, and customer communities.

https://www.coveo.com/en/company/news-releases/2021/coveo-acquires-qubithttps://www.qubit.com

Alation acquires Lyngo Analytics

Alation Inc., a provider of enterprise data intelligence solutions, announced the acquisition of Lyngo Analytics, a Los Altos, Calif.-based data insights company. The acquisition will elevate the business user experience within the data catalog, scale data intelligence, and help organizations drive data culture. Lyngo Analytics CEO and co-founder Jennifer Wu and CTO and co-founder Joachim Rahmfeld will join the company.

Lyngo Analytics uses a natural language interface to empower users to discover data and insights by asking questions using simple, familiar business terms. Alation an intelligent and user-friendly machine-learning data catalog. By integrating Lyngo Analytics’ artificial intelligence (AI) and machine-learning (ML) technology into its platform, Alation deepens its support for the non-technical user, converting natural language questions into SQL. Business users can acquire and develop data-driven insights from across an enterprise’s broad range of data sources. This means even data consumers without SQL expertise can ask questions in natural language and find data and insights without the support of data analysts.

https://www.alation.com/press-releases/alation-acquires-artifical-intelligence-vendor-lyngo-analytics/

Gilbane Advisor 10-13-21 — NLP ≠ NLU, zombie subscribers

This week we have articles from Walid Saba and Sarah Scire. News comes from Sinequa, Sitecore, WP Engine, John Snow Labs, and Copyright Clearance Center.


Opinion / Analysis

Machine learning won’t solve natural language understanding

Walid Saba argues that “it is time to re-think our approach to natural language understanding, since the ‘big data’ approach to NLU is implausible and flawed”, and that the main problem is due to what he calls the “missing text phenomenon”. We recommended an earlier article of his where he discussed this in the context of ontologies and knowledge graphs, but this article is more focused on the key problem and his best explanation for a broad audience. Given the importance of both natural language processing and natural language understanding for machine learning applications, combined with issues surrounding the dependence on large language models, this is an important read. Afterwards see Saba’s response to objections to the article here.

https://thegradient.pub/machine-learning-wont-solve-the-natural-language-understanding-challenge/

How news publishers are turning casual infrequent readers into paying subscribers

The longer you’re in the market with your subscription product, the more light-reading subscribers you are going to have,” the report notes. “The majority of conversions come from light readers. The proportion of conversions that come from this cohort grows the longer that you are in the market.

Plus, approximately 40% subscribers are “zombies”. Note the report (which I have not read) mentioned is about and for news publishers, so mileage may vary.

https://www.niemanlab.org/2021/10/how-news-publishers-are-turning-casual-infrequent-readers-into-paying-subscribers/

More reading…

All Gilbane Advisor issues


Content technology news

Sinequa announces Starter Apps

Helps customers build and deploy custom Insight Apps with tailored search experiences faster and more easily.
https://gilbane.com/2021/10/sinequa-announces-starter-apps/

Sitecore launches Sitecore Manager Experience Cloud

The cloud-native CMS (content management system) offering is a new addition to the Sitecore Digital Experience Platform (DXP).
https://gilbane.com/2021/10/sitecore-launches-sitecore-manager-experience-cloud/

John Snow Labs announces free no-code natural language processing tools

The data labeling solution for teams enables annotation of documents, images, and videos. The NLP Server grants access to pretrained NLP models.
https://gilbane.com/2021/10/john-snow-labs-announces-free-no-code-natural-language-processing-tools/

WP Engine launches Atlas Content Modeler

ACM is a WordPress CMS plugin to create custom post types and fields for headless WordPress sites. ACM integrates seamlessly with WPGraphQL.
https://gilbane.com/2021/10/wp-engine-launches-atlas-content-modeler/

CCC adds SciBite Semantic Search capability within RightFind Navigate

Enables researchers to find relevant content more quickly through contextualized discovery that is based on machine learning and smart data.
https://gilbane.com/2021/10/ccc-adds-scibite-semantic-search-capability-within-rightfind-navigate/

All content technology news


The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

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Contentful and Conscia launch Unify

Conscia, a content intelligence platform, announced a partnership with Contentful, a content platform for digital-first business, coinciding with the launch of the Unify app. Purpose-built for new and existing Contentful customers, the Unify application joins together content from multiple Contentful spaces and other applications, and provides a unified API response for front-ends to enable a composable architecture for all digital channels.

Unify, powered by Conscia, sits on top of Contentful’s multi-space architecture and provides a no code way to assemble localized and personalized experiences for all channels to accelerate the digital supply chain. Unify’s ability to federate content, from legacy and siloed enterprise applications into Contentful’s global delivery infrastructure, capitalizes on Contentful’s ability to deliver content globally to all digital channels, such as web, mobile, voice, chatbots, call center and more. Many organizations currently undertaking the challenge of orchestrating content do so using custom GraphQL back-ends, application integration platforms and other home-grown architectures. Unify eliminates the need to build bespoke architectures to solve the challenge of digital experience orchestration.

https://conscia.ai/unify/

DataStax extends Stargate

DataStax, mostly known for AstraDB the multi-cloud database based on Apache Cassandra, announced the addition of new capabilities to its Stargate Gateway product, a data gateway deployed between client applications and databases, that exposes the database layer as multiple APIs offering flexibility to the way you expose your data.

The APIs in question are the Document, REST, CQL and GraphQL. As such under the Document API you can modify and query data stored as unstructured JSON documents in collections. The REST API exposes CRUD access to data stored in Cassandra tables, while under the CQL API you can access those tables using Cassandra’s native query language CQL. Lastly, under the GraphQL API you can easily modify and query table data using GraphQL types, queries, and mutations. The GraphQL API has now been extended so developers can create tables and define schemas in Apache Cassandra without the need to work directly with CQL.

Through integration with the Apollo Gateway it can also interface with other databases that support GraphQL including MongoDB, MySQL and PostgreSQL, as well with data stores on AWS, Google Cloud, and Microsoft Azure. Stargate is available as part of the Astra DB cloud service.

https://www.i-programmer.info/news/84-database/14935-datastax-extends-stargate.html

CCC adds SciBite Semantic Search capability within RightFind Navigate

Copyright Clearance Center (CCC) announced the availability of Semantic Search within RightFind Navigate through a partnership with SciBite, a semantic technology organization. CCC also announced several features to RightFind Enterprise. 

Through semantic enrichment in RightFind Enterprise, now extended to RightFind Navigate, users can locate relevant data beyond just the specific words used, letting them find more relevant data associated with similar words and phrases. Established controlled vocabularies, such as SciBite’s VOCabs, which apply an explicit, unique meaning and description to scientific terms, provide comprehensive coverage of relevant terminology and the foundation necessary for an effective literature monitoring strategy. RightFind Navigate enables researchers to find relevant content easily through contextualized discovery that is based on machine learning and smart data. RightFind Navigate unifies searching across multiple licensed content sources, publicly available data, and internal proprietary content.

Features added to RightFind Enterprise include:

  • See available reuse rights in personal and shared libraries to minimize infringement risk without interrupting workflows
  • Order multiple articles in personal or shared libraries with one click
  • View the average rating from colleagues for an article in shared libraries, including the number of reviews
  • Easily view a large number of supplemental material files in one convenient list.

https://www.copyright.com/ccc-launches-semantic-search-capability-within-rightfind-navigate-through-partnership-with-scibite/

Apache Software Foundation announces OpenOffice 4.1.11

The Apache Software Foundation (ASF) announced Apache OpenOffice 4.1.11, the Open Source office-document productivity suite. Apache OpenOffice supports more than 40 languages, offers hundreds of ready-to-use extensions, and is a productivity suite for governments seeking to meet mandates for using ISO/IEC standard Open Document Format (ODF) files. Apache OpenOffice comprises six productivity applications: Writer (word processor), Calc (spreadsheet tool), Impress (presentation editor), Draw (vector graphics drawing editor), Math (mathematical formula editor), and Base (database management program).

The OpenOffice suite ships for Windows, macOS, and Linux. Apache OpenOffice is available as a free download to all users at 100% no cost, charge, or fees of any kind. Apache OpenOffice is available on the Windows 11 Store as of 5 October 2021. The 14th release under the auspices of the ASF, OpenOffice v4.1.11 reflects dozens of improvements, features, and bug fixes that include:

  • New Writer Fontworks gallery
  • Updated document types where hyperlink is allowed
  • Updated Windows Installer
  • Increased font size in Help

In addition, the project is mitigating 5 CVE (Common Vulnerabilities and Exposures) reports, three of which will be disclosed on 11 October, in coordination with The Document Foundation.

https://openoffice.apache.org

John Snow Labs announces free no-code natural language processing tools

John Snow Labs, a Healthcare AI and NLP company and developer of the Spark NLP library, announced that it will enable free access to its enterprise-grade Annotation Lab and NLP Server software for all users. The Annotation Lab, a data labeling and AI/ML solution for teams, enables users to annotate documents, images, and videos. The software automatically trains models using active learning and transfer learning. The project-based workflow helps users leverage real-time analytics on productivity, dataset bias, and inter-annotator agreement.

The enterprise solution also supports strong user management and role-based access, fully versioned and auditable completions, customizable workflows and tags, the ability to use custom models and embeddings, and integration with other tools using an API. Users can install the Annotation Lab within their own software infrastructure, including in air-gap networks, avoiding the need to share any data. There are no limits on the number of deployments, users, and customers. The NLP Server grants users access to thousands of pretrained out-of-the-box NLP models, enabling their use with no coding or data science experience necessary. Users can simply install the server as a single Docker container or on a cloud compute instance and access APIs.

https://www.johnsnowlabs.com/john-snow-labs-announces-free-enterprise-grade-no-code-natural-language-processing-tools-annotation-lab-and-nlp-server/

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