Curated for content, computing, and digital experience professionals

Category: Content technology news (Page 95 of 624)

Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.

We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline.  See our Editorial Policy.

Note that we also publish news on X/Twitter. Follow us  @gilbane

Adoreboard adds emotion AI to Qualtrics XM marketplace

Human Experience (HX) insight platform Adoreboard has announced an integration with Qualtrics XM Platform providing employee and customer experience professionals with automatic Decision Ready Insights from text analytics software Emotics. The solution enables organisations using Qualtrics XM Platform to upgrade their analytics from sentiment to advanced Emotion AI to understand the drivers of emotional intensity from employees or customers feedback automatically discovered in survey comments.

https://adoreboard.com/qualtrics

Nutanix extends storage services to hybrid cloud platform

Nutanix announced new hybrid cloud capabilities for its unstructured data storage offerings, Objects and Files. Nutanix customers can now deploy a storage fabric across their different cloud environments to simplify data management and manage costs, helping IT teams move closer to a hybrid cloud operating model. These storage-focused enhancements build on the recent launch of Nutanix Clusters, which supports Nutanix’s hyperconverged infrastructure software running in AWS and, in the future, Microsoft Azure. New features:

  • Cloud Tiering for Objects Storage: Nutanix Objects can now deliver tiering of object data to an S3-compatible object store, including cloud storage such as AWS S3. Customers can use any S3-compatible target as a tier to Nutanix Objects.
  • Hybrid Cloud File Storage: Nutanix Files is now generally available to run in public clouds through Nutanix Clusters. Nutanix Files now delivers a unified experience, along with single-pane management, across cloud deployment modes, spanning the edge, remote offices, and core data centers, and public cloud.
  • Simplified Disaster Recovery: Nutanix Objects and Files now deliver improved recovery point objective (RPO) so data is always available across datacenters and clouds in the event of a disaster.

https://www.nutanix.com

Vodori expands Pepper Cloud software to provide content management for life sciences

Vodori, creator of cloud-based software that helps life science companies get regulated content to market, announced two new products: Pepper Folio, a sales enablement platform, and Pepper Insights, an embedded analytics solution. These new cloud software applications extend the capabilities of Vodori’s Pepper Cloud Product Suite, which delivers a complete content management solution to life sciences companies. The Pepper Cloud family of products help life science companies streamline how marketing, medical, legal and regulatory professionals work together.

Once advertising, promotional, and scientific content has been approved in Pepper Flow, it is automatically available in Pepper Folio so sales reps and MSLs always have access to the latest content for engaging healthcare providers and key opinion leaders. When in the field, reps and MSLs can use Pepper Folio to curate content collections, eDetail on the spot, and share content after engagements to stay connected. Throughout the content lifecycle, teams are able to pull a wide range of data sets from Pepper Insights–from average content review times to which content sales reps are using most to drive high-value content creation and optimize their internal processes.

https://www.vodori.com

Obie announces support for Slack Enterprise Grid

Obie, a knowledge base software and support accelerator, announced the launch of three enterprise-focused enhancements to its knowledge management platform, with the purpose of facilitating easy and powerful knowledge sharing across teams using Slack.

First, Obie is introducing compatibility with Slack Enterprise Grid (SEG), a solution for larger organizations that brings multiple interconnected workspaces together. SEG is used to manage the security and governance functionality required in such complex structures.

Second, Obie is improving upon the FAQ knowledge base with enterprise-ready permissioning management. This means delivering a dedicated FAQ knowledge format with the needs of enterprises that communicate and collaborate over Slack.

Third, the company is launching a major version upgrade (5.0) to its core search algorithm, with the aim of driving greater speed for enterprise-level support applications. This also brings improved search results with less bias than before.

https://obie.ai

Blue Prism intelligent automation now in AWS Marketplace

Blue Prism announced the availability of Blue Prism intelligent automation software in AWS Marketplace, giving Amazon Web Services (AWS) and Blue Prism customers another avenue for automation in the cloud. The listing includes Blue Prism on an Amazon Machine Image (AMI) instance with a set number of digital workers, plus connectors for Amazon Textract, Amazon Rekognition, and Amazon Comprehend machine learning capabilities. The Blue Prism offering in AWS Marketplace gives customers an easy way to purchase digital worker licenses and start automating faster via AWS. It includes:

  • Blue Prism Enterprise license for either 1, 3, or 5 digital workers for one year, plus the ability to add more as needed. Digital workers come equipped with embedded AWS machine learning capabilities, including:
    • Amazon Comprehend: A natural language processing (NLP) service that uses machine learning to find insights and relationships in text.
    • Amazon Rekognition: A service that makes it easy to add image and video analysis to users’ applications using proven, scalable, deep learning technology that requires no machine learning expertise to use.
    • Amazon Textract: A managed machine learning service that automatically extracts printed text, handwriting, and other data from scanned documents that goes beyond simple optical character recognition (OCR) to identify, understand, and extract data from forms and tables.
  • Access to resources, tutorials, and training materials that demonstrate work queues and possible automations. Users just need an AWS account to get started.

https://www.blueprism.com

Rovva and SDL partner

SDL, the intelligent language and content company, announced a partnership with Rovva, a business support platform, to promote Smart Language Translation, built on SDL SLATE, as a new service for its business community. Rovva’s subscription plans provide businesses with access to private offices, meeting rooms, and co-working spaces across 3,000 global locations. Also available is a digital concierge service, including a virtual receptionist, mail handling facilities and local contact details for individuals looking to start up their own business. Rovva also offers legal and financial support services.

SDL SLATE can be used to translate virtually any document format into dozens of languages including Chinese, Korean and Russian. Users can choose automatic translation only or complement automatic translation with review and revision service options delivered by an extensive network of translators trained to work with business content. Complementary subscription plans are based on the number of documents translated per month. Proprietary neural machine translation (NMT) is combined with 1,400+ in-house human linguistic experts who are available to review and revise content to ensure members receive the quality they need. A GDPR-compliant, fully secure online environment ensures content is never exposed, re-used, or shared without permission.

https://www.sdl.com

Salesforce to acquire Slack

Salesforce and Slack Technologies, Inc. have entered into a definitive agreement under which Salesforce will acquire Slack. Slack shareholders will receive $26.79 in cash and 0.0776 shares of Salesforce common stock for each Slack share, representing an enterprise value of approximately $27.7 billion based on the closing price of Salesforce’s common stock on November 30, 2020.

Together, Salesforce and Slack will give companies a “single source of truth” for their business and a unified platform for connecting employees, customers and partners with each other and the apps they use every day, within their existing workflows. Salesforce enables companies to sell, service, market and conduct commerce, from anywhere. Slack brings people, data and tools together so teams can collaborate and get work done, from anywhere. Slack Connect extends the benefits of Slack to enable communication and collaboration between a company’s employees and all its external partners, from vendors to customers. Slack will be deeply integrated into every Salesforce Cloud. As the new interface for Salesforce Customer 360, Slack will transform how people communicate, collaborate and take action on customer information across Salesforce as well as information from all of their other business apps and systems. As part of Salesforce, Slack will be able to expand its presence in the enterprise, not just among Salesforce customers, but for any company undergoing digital transformation. Upon the close of the transaction, Slack will become an operating unit of Salesforce and will continue to be led by CEO Stewart Butterfield.

https://www.salesforce.com, https://slack.com

Monotype launches Monotype Fonts

Monotype announced the launch of Monotype Fonts, an on-demand font service designed by creatives, for creatives, making it easier to find, manage, share and license fonts. With more than 50,000 unique fonts, and 30,000 typeface designs, as well as a single agreement and central point of access to foundries and type designers, teams can now use fonts limitlessly. Monotype Fonts enables creative professionals to spend less time on administrative work and more time on designing meaningful brand experiences. Known previously as Monotype’s Mosaic, with Monotype Fonts, enterprise brands can tap into the extensive expertise of the Monotype Studio, and our team of type designers and engineers. This includes the Studio’s curated collections, inspirational content, and early access to new releases – such as the recent launch of Futura Now.

Monotype Fonts includes Monotype’s library of over 14,000 designs as well as a collection of independent foundries and type designers. Monotype Fonts covers 90 percent of the world’s spoken languages. Every font in the library is covered by a single license. Use these fonts for anything, from early prototyping to sprawling digital campaigns to a global rebrand. No double-checking licenses and paperwork, no pausing the design process to chase down approvals. Teams can work with auto-activation into creative programs like Sketch as well as Adobe InCopy, InDesign, Photoshop and Illustrator software, even when offline.

https://www.monotype.com/fonts

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