The Gilbane Advisor

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Category: Content management & strategy (Page 41 of 471)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Translations.com certifies Amplience’s GlobalLink Connect integration

February 22, 2022 /

Translations.com, the technology division of TransPerfect, announced its certification of Amplience’s integration for GlobalLink Connect. The certified solution gives users a new way to leverage GlobalLink Connect’s translation workflow management while creating and processing translation requests within the Amplience interface.

Amplience’s integration with GlobalLink Connect provides an all-in-one solution to initiate, automate, control, track, and complete all facets of the translation process. The combination of Amplience’s headless content and commerce platform with GlobalLink Connect’s extended localization workflow capabilities creates a seamless plug-and-play content management solution with minimal effort and virtually no IT overhead.

The Amplience integration with GlobalLink Connect will allow users to:

  • Save time and money when translating content
  • Streamline the translation process for all content across all sales channels
  • Schedule and request on-demand translation via the Amplience UI
  • Gain transparency into translation spend and turnaround times
  • Optimize internal or external vendor management
  • Choose from flexible workflows using machine translation, human translation, or both
  • Reduced IT involvement and project management overhead.

https://www.translations.com ■ https://amplience.com

Reveille 10 adds support for Hyland OnBase and Alfresco

February 21, 2022 /

Reveille Software Inc. announced the launch of its latest product release, Reveille 10, which offers support for Hyland OnBase and Alfresco and expands support for Microsoft products. Reveille’s products help companies monitor, analyze and optimize ECM platforms, content applications and unstructured data. The latest release includes new capabilities to increase efficiency, optimize operations, and help companies reduce operating costs by leveraging Reveille to optimize their ECM platforms including those from Microsoft, Hyland, OpenText, Box and Kofax. Reveille’s support for Hyland Alfresco provides agentless, out-of-the-box capabilities to ensure the continued health and productivity of Hyland Alfresco platform and related ECM solutions.

New functionality includes:

  • Hyland OnBase and Hyland Alfresco coverage for ECM monitoring and optimization
  • Intelligent automation capabilities with support for Microsoft Power Automate and Microsoft Power BI
  • Support for OpenTelemetry/Observability
  • Expanded OpenText platform coverage for enhanced monitoring and optimization
  • Over 95 enhancements for deeper observability, automation, and ECM problem resolution
  • Over 100 new content system metrics for enhanced productivity and deeper collaboration within Reveille.

https://www.reveillesoftware.com

Bridgeline announces suite for multi-location businesses

February 17, 2022 /

Bridgeline Digital, Inc., a cloud-based marketing technology software provider, announced they are launching a new product suite focused on the franchise industry and multi-location businesses called TruPresence. The suite of products includes specialized software for managing multiple websites including location pages, local eCommerce, advanced location finder, search, reporting, analytics, and more. TruPresence plans to release a web analytics dashboard that can index, benchmark, and drive insight and analysis to make game-changing improvements to each location, as well as the national brand’s presence.

https://www.bridgeline.com/news/bridgeline-announces-new-product-suite-for-multi-location-businesses

Acquia launches UK hosting solution

February 14, 2022 /

Digital experience company Acquia announced the launch of its new Drupal Cloud hosting solution for customers in the United Kingdom. A London data center provides in-country hosting for organizations impacted by Brexit who prefer their Drupal databases to remain in-country. This service is particularly attractive to UK government authorities or businesses working with the government.

Drupal Cloud is a composable experience platform that allows customers to build and deploy applications to any digital channel. With Drupal Cloud hosting, organizations can ensure that their digital applications are highly available, with a 99.95% uptime SLA, multi-zone availability for built-in redundancy, and multi-region failover clusters for enhanced resiliency. Beyond the London hosting solution, Acquia offers regional data centers in Ireland, Germany, Singapore, Australia, Japan, and China.

Acquia customers who want to migrate Drupal applications to the UK with zero downtime can take advantage of Acquia Platform Migration Services. These provide an Acquia Professional Services Technical Architect to manage configuration, testing, and more to ensure an efficient and seamless Drupal application migration.

https://www.acquia.com

Piano acquires SocialFlow

February 10, 2022 /

Piano, a Digital Experience Cloud provider, announced it has acquired SocialFlow, a social distribution and marketing platform for media companies. The addition of SocialFlow onto Piano’s platform will allow social media teams to optimize engagement and attention across multiple accounts and gain a deeper level of insight into how content is driving revenue. SocialFlow’s tools help streamline execution to efficiently manage organic posting across platforms, manage paid social media campaigns, and collect data on user clicks.

Organizations often face a fundamental challenge in determining which content will perform well on social media, when to publish it for maximum impact and then tracking results. These brands produce hundreds to thousands of articles and videos per month and have scores of social media accounts, with multiple team members managing those channels. Executing a social media strategy at scale requires tools built intentionally for the needs of publishers.

The transaction is a cash purchase, with funding provided by Updata Partners, Rittenhouse Ventures and Sixth Street Partners, and results in Piano acquiring 100% of the shares of SocialFlow.

https://resources.piano.io/articles/piano-acquires-socialflow-to-connect-social-media-strategies-to-customer-journey-orchestration ▪︎ https://www.socialflow.com

Elastic releases Elastic 8.0

February 10, 2022 /

Elastic announced the general availability of Elastic 8.0 with enhancements across the Elastic Search Platform and its Enterprise Search, Observability, and Security solutions. Updates include native vector search, native support for modern natural language processing models, simplified data onboarding, and a streamlined security experience.

Native support for natural language processing (NLP) enables the use of custom or third-party PyTorch machine learning models directly in Elasticsearch. The addition of native NLP support with vector search enables users to perform inference within Elasticsearch, resulting in faster and more relevant search results. Customers can now leverage enhanced vector search capabilities, including native support for approximate nearest neighbor (ANN) search, to quickly perform queries on enormous data sets such as documents, images, and audio files.

Elastic native vector search extends technology commonly associated with searching for image and text content into the world of business data. Organizations can use vector search with NLP support to deliver faster, more relevant customer support information, improve shopping experiences, and enhance search accessibility by providing unique audio and visual search results. A simplified Elastic Cloud on AWS onboarding experience includes new integrations to speed data ingestion, including the new Elastic Serverless Forwarder.

https://www.elastic.co/blog/whats-new-elastic-8-0-0

Access Innovations launches Data Harmony Hub for automated content classification and semantic metadata enrichment

February 8, 2022 /

Access Innovations, Inc. announced the launch of Data Harmony Hub, a cloud-based platform that provides fully automated content tagging using expertly curated taxonomies. Users can easily and quickly select from a variety of existing taxonomies that are continuously maintained and updated. Data Harmony Hub is a managed service allowing organizations that need their content to be tagged to improve search for their users, to provide better insight into their digital assets, to identify new revenue streams, and to greatly reduce risk and compliance issues.

The Data Harmony Hub is the result of working with Access Innovations’ clients over many years to understand their goal to integrate a tagging and semantic enrichment process into their workflow. The low-code integration allows organizations to easily connect their content management system or document store to Data Harmony Hub. Once integrated, the managed service works behind the scenes 24/7 to improve the findability and discoverability of content.

https://www.accessinn.com/data-harmony-hub/

Atlan data cataloging, governance, and collaboration in AWS Marketplace

February 8, 2022 /

Atlan, a collaborative workspace for modern data teams, has worked with Amazon Web Services, Inc. (AWS) to help diverse data teams work together better. Its relationship with AWS and recognition as an Advanced Technology Partner in the AWS Partner Network (APN) lets companies bring Atlan into their modern data stack with seamless procurement and deployment. As part of this relationship, Atlan is now available in AWS Marketplace.

Atlan is a collaboration and orchestration layer — the glue that unifies modern tools, data, and teams in one place. Atlan extends its data cataloging, lineage, governance, and security layers across the entire modern data stack. This relationship makes it easy and affordable for customers to quickly leverage Atlan’s enterprise-class features, pay-as-you-go pricing, and suite of open integrations. Atlan is a member of the AWS ISV Accelerate Program, a co-sell program for organizations that provide software solutions that run on or integrate with AWS.

https://atlan.com

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