Curated for content, computing, and digital experience professionsals

Tag: WCM (Page 1 of 24)

Jahia updates their Digital Experience Platform

Jahia Solutions Group launched an enhanced version of the Jahia DXP. This cloud-based solution enables customers to better leverage content and customer data so they can accelerate and enhance their customers’ digital journeys. Jahia‘s DXP gives marketers at global organizations a way of delivering digital experienceto their customers while leveraging their existing technology stack. Jahia also provides technical support and training for developers, systems administrators and content editors. The new version includes:

  • Improved user experience focuses on streamlining the creation, publishing and personalization of content
  • New Jahia Cloud delivers a serverless DXP with autoscale for performance and flexibility
  • New free trial of Jahia‘s Cloud DXP allows users to start using Jahia more quickly
  • New Jahia‘s StackConnect includes more than 400 out-of-the-box connectors with no code workflows. StackConnect allows customers to connect and build their digital stack while staying in their current workflow with their own tools
  • New Platform & Module Deployments, including OSGI, JDK 11 support, Tomcat 9 and Docker support
  • Enhanced ability to consume content and data everywhere through advanced API/GraphQL enhancing the headless capabilities.
  • Enhanced SEO, compliance and accessibility features through a SiteImprove integration.

http://www.jahia.com

Adobe and ServiceNow announce global availability of integration

Adobe and ServiceNow announced the availability of its partnership integration connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. Connecting Adobe Experience Platform, its Customer Experience Management (CXM) platform, and ServiceNow’s Customer Service Management product provides brands with a more complete view of the customer. Through this integration, Adobe and ServiceNow joint customers can:

  • Establish Context to Drive Brand Loyalty
    Enterprises are often challenged by navigating internal silos of data pertaining to interactions with their customers. This integration creates data workflows that removes those barriers and connects marketing and customer service organizations.
  • Gain Deeper Insights for Personalization
    Great experiences are built on the understanding of a customer’s journey. Customers can streamline work between teams by aggregating data during the “evaluate” and “purchase” touchpoints, and capture service interactions to ultimately build rich, real-time customer profiles.
  • Improve Customer Experiences
    A seamless customer experience allows for anticipating needs before they arise. With ServiceNow, organizations will understand which products or services the customer owns and uses, allowing organizations to drive towards greater personalization.

www.adobe.comwww.servicenow.com

What’s your digital experience IQ (integration quotient)?

digital experience networking at Gilbane DX conference

Digital experience integration: learn & network

Technology and operational integration remain the most difficult and costly implementation issues for digital experience and digital transformation initiatives. Understanding the integration technologies and practices most critical for your project is a requirement for success.

This year in DC we are expanding our ability to help organizations with some of the most common integration challenges by co-locating with three events that focus on key components of digital experience strategies. These include CRM, natural language, speech, and chatbot technologies.

To encourage cross-discipline learning and networking there are “All Access” passes available for all conference attendees to attend sessions in the other events; and a combined technology showcase and networking events are available to all attendees.

Reserve your seat today and take advantage of four multi-track events in one location to up your DX “IQ” – integration quotient.

Learn more ▪︎ Program ▪︎ Register

Gilbane’s Digital Experience Conference program live

Gilbane’s Digital Experience Conference program and registration are now available at digitalexperienceconference.com.

Conference tracks

Digital experience technologies for customers and the workplace

Focused on what you need to know about evolving, and potentially disrupting, content and digital experience technologies for marketing and the workplace. We’ll be looking at what web and data analysis technologies are effective today. We’ll also examine what is practical and should be considered today or in the near future regarding deep learning, AR, and blockchain applications.

Designed for technology strategists and executives focused on near-term and future software for creating, analyzing, managing, and delivering compelling digital experiences across platforms, channels, and form factors. 

Digital experience practices for customers and the workplace

Focused on how to overcome challenges and implement successful digital experience strategies and practices to reach, engage, and retain customers, employees, and partners. We’ll be looking at strategies for inter- and intra- departmental collaboration that support customer-facing and internal operations that are a necessary part of the foundation for a consistently high quality digital experience.

Designed for digital transformation leaders, marketing, business, and workplace executives, information managers, content strategists, and UX professionals.

Co-located conferences

The DX Conference is co-located with three additional conferences: Smart Customer Service, CRM Evolution, and SpeechTEK. Each of these events provides an additional opportunity for “All Access” pass holders to learn more about the technologies and tools available to create great customer experiences.

Please join us in Washington, DC April 29-30 for the DX Conference, and May 1 for in-depth workshops .

Learn more ▪︎ Program ▪︎ Register

Hey, Digital Experience Experts!

Don’t miss the opportunity to speak at our Digital Experience Conference in Washington DC in April.

We’ll be covering the same content management and digital experience technologies, strategies, and practices for marketing and the workplace we have at our previous conferences, including their alignment and integration.

We are especially interested in hearing from organizations that have implemented or are planning on adopting, new technologies or practices in support of digital experience strategies or digital transformation initiatives.

See our Call for Speakers for information about the conference tracks, instructions for submitting speaking proposals, and a link to the proposal form.

Note the official deadline for proposals is October 12, however we will be extending it a week or so. If you are interested in speaking but need a little more time or have questions about potential topics, please contact me directly at frank@gilbane.com.

Submit your speaking proposal!
 

Conference: April 29–30, 2019
Workshops: May 1

Renaissance Washington DC Downtown

Co-located with the CRM Evolution, SpeechTek, and Smart Customer Service conferences

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