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Category: Enterprise search & search technology (Page 2 of 48)

Research, analysis, and news about enterprise search and search technologies. For older, long form reports, papers, and research on these topics see our Resources page.

Before we consolidated our blogs industry veteran Lynda Moulton authored our popular enterprise search blog. This category includes all her posts and other enterprise search news and analysis. Lynda’s loyal readers can find all of Lynda’s posts collected here.

Algolia acquires MorphL

Algolia, a Search-as-a-Service company, announced that it has acquired MorphL, a Google Digital News Initiative-funded startup, to help power Algolia’s new AI offering. This new suite of API-based Artificial Intelligence (AI) and Machine Learning (ML) models enables developers, data scientists, and marketers to predict users’ intent, personalize online experiences, and create targeted offers. Applying AI to every point in a user’s journey can be complex. Historically, developers’, data scientists’, and marketers’ options have been limited to a reliance on either “opaque” proprietary or open source offerings, or to build their own models from scratch, which could take several weeks or months. Algolia’s AI offering simplifies the ability to understand users’ intent so that it is possible to personalize experiences and offers, even from “first visit” and “first search.”

This acquisition extends Algolia’s intelligent search APIs, with recommendations and user behavior models all along the customer journey, so companies can deliver intent-based experiences and iterate quickly in response to market trends and user propensity profiles. It also allows them to leverage their market knowledge to manage and tune the entire experience.

Pryon launches natural language processing (NLP) platform

Pryon, an artificial intelligence (AI) company focused on enterprise knowledge, launched an automated natural language processing (NLP) platform that allows companies to add no-code AI capabilities to initiatives without professional services or special skills. Pryon’s ease of use allows teams to quickly prototype and deploy NLP projects without significant upfront commitments or planning cycles. This release of Pryon’s AI platform provides NLP that reads, organizes, and retrieves information. It can process repositories of documents, communications, intranet content, transcripts, and web pages in minutes. It then delivers results to natural language questions through text or voice interactions in an instant.

Today’s AI assistants and chatbots can only respond to a limited set of requests. In addition, search results require too much work by users to find relevant information. Pryon’s AI enables both a better understanding of requests as well as more accurate responses. With Pryon, companies can easily and quickly extend existing assistants and chatbots to answer millions of questions. They can also enhance search capabilities to deliver results from inside source documents along with additional context. Pryon’s fully automated NLP platform is now available as a cloud-based offering for enterprise customers.–nlp-platform-for-the-enterprise/ updates Contract Intelligence software announced a new release of its software. Utilizing a natural language understanding (NLU) approach based on semantic folding theory, the software analyzes the content of large quantities of documents. It automatically searches, extracts, classifies and compares key information from agreements, contracts, and other unstructured documents like policies and financial reports. The Contract Intelligence solution understands the meaning of whole sentences and concepts, instead of just keywords. The new version capabilities include: high-fidelity rendering of documents, improved extraction capabilities and advanced search (i.e. the ability to perform range queries that allow you to search for numerical and date ranges). Contract Intelligence helps reduce the time and costs for any organization that needs to review and extract information from a large number of unstructured documents. It also helps reduce human errors inherent to a boring repetitive task and make better use of expensive subject matter experts. This helps markets such as insurance, that review and extract sensitive information from policies and loss run reports on a large scale. Pricing is based on annual volume of documents.

X1 launches Social Discovery On-Demand

X1, announced the availability of X1 Social Discovery On-Demand, a solution for the outsourced preservation and collection of social media data and website content. Full metadata collections and PDF reports from the X1 Social Discovery software can now be had within hours by corporate clients, law firms, investigators, law enforcement and government entities, with no hardware, software, staff investment or training required. Unlike other types of information, social media data can be challenging to preserve and collect due to constant changes in the underlying social media platforms themselves. Preserving and collecting social media information has become increasingly difficult, especially all-important ‘metadata’ which can corroborate or dispute key claims or defenses made in court.

With X1 Social Discovery On-Demand, organizations can begin receiving forensically collected social media and website data within hours of a request being made. Customers of X1 Social Discovery On-Demand simply contact X1 to initiate the preservation and collection for them with X1 returning to the customer a PDF and/or load file output. Customers are able to take advantage of this end-to-end solution provided by X1 in a secure cloud instance of X1 Social Discovery On-Demand. X1 can accommodate credentialed or non-credentialed collections.

Mindbreeze partners with Akeydor on enterprise search solutions

Mindbreeze announced a new partnership with Akeydor Ltd, a specialized IT consulting services company focusing on both out-of-the-box and custom software automation solutions. Akeydor Ltd implements software for remote access, remote support, and classroom management that serves distance and remote contexts for both teaching and learning. The Mindbreeze InSpire insight engine provides quick indexing of data and enables information crawling. Uniting knowledge and information from company-internal data sources into one semantic search index, Mindbreeze InSpire makes analyzing, understanding, and finding of largest volumes of information efficient and easy. Akeydor Ltd has partnered with Mindbreeze to offer customers a cognitive search experience. Through this new partnership, Akeydor Ltd will have the ability to provide customers with enterprise search and digital transformation.

SearchBlox introduces SearchAI SmartSuggest

SearchBlox introduced SearchAI SmartSuggest, SearchAI Answers, and SearchAI Personalization. Because it doesn’t rely on historical search logs, SearchAI SmartSuggest provides more relevant search suggestions from day one. SearchAI SmartSuggest outperforms matches based on typeahead technology or regular expressions:

  • Provides a better user experience with misspelling tolerance and higher search relevance.
  • Makes it easier for users to find what they need by suggesting search terms associated with the keywords they’re using.
  • Reaches your target market with niche results based on your content, not search logs.

SearchBlox’s second new product, SearchAI Answers, uses natural language processing to provide a more intuitive search experience similar to Google’s Featured Snippets. SearchAI Answers provides the answer as a featured snippet, a chatbot response or via voice assistant. Businesses can:

  • Reduce service costs and increase first contact resolution.
  • Improve the user experience with artificial intelligence that responds to a natural language question with a natural language answer.
  • SearchAI Answers doesn’t require manual tagging, specific domain taxonomy, or knowledge graph.

SearchAI Personalization predicts personas for search users enabling them to reach the information or product they are looking for faster. SearchAI Personalization understands your customer intent with a few search queries and personalizes the user’s search journey leading to a better customer experience.

Elastic updates multiple products

Elastic announced new capabilities and updates across its Elastic Enterprise Search, Observability, and Security solutions that deliver new features to reduce storage costs, proactively monitor and manage digital web experiences, and easily visualize data.

With the beta launch of searchable snapshots, a new capability that provides a tiered approach to searching across data that is saved in different classes of storage, Elastic customers get a simple, integrated approach to managing data storage tiers. Customers can store and search more data and reduce costs with low-cost object stores such as Amazon S3, Azure Storage, and Google Cloud Storage.

New expanded Elastic Observability features, including user experience monitoring and synthetics, give developers new tools to test, measure, and optimize end-user website experiences. The launch of a new dedicated User Experience app in Kibana provides Elastic customers with an enhanced view and understanding of how end users experience their websites.

In addition, Elastic customers can use the new user experience monitoring feature to review Core Web Vitals, helping website developers interpret digital experience signals. Elastic users can also leverage a dev preview release of synthetic monitoring in Elastic Uptime to simulate complex user flows, measure performance, and optimize new interaction paths without impact to a website’s end users.

Titan CMS embeds dtSearch

Northwoods, along with dtSearch, announced the release of Northwoods’ newest version of Titan CMS – Titan CMS 7.0 – an enterprise content management system designed to meet the growing needs of both marketing and IT teams. Titan CMS 7.0 upgrades both the administrative interface and the end-user interface to further streamline productivity. Titan CMS 7.0 also incorporates the dtSearch Engine’s document filters and text searching capabilities for fast search results and efficient content management, with options to run both “on premises” and on Microsoft Azure. For searching within Titan CMS‘ built-in SQL backend, as well as support for handling and displaying SQL-referenced documents, Titan CMS relies on the dtSearch Engine. dtSearch’s core developer component, the dtSearch Engine, instantly searches terabytes of mixed documents, emails plus nested attachments, databases and online data with over 25 different search options (including faceted search, security filtering and much more). The dtSearch Engine has its own document filters for data parsing, extraction, conversion and display with highlighted hits.,

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