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Category: Marketing & e-commerce (Page 5 of 77)

SearchStax and Magnolia partner on personalized search solutions

September 9, 2024 /

SearchStax, a Search Experience Company, and Magnolia, a composable digital experience platform (DXP), announced a technology partnership to help marketing teams to deliver modern, personalized search experiences while driving marketing agility.

This strategic partnership merges the search capabilities of SearchStax Site Search with Magnolia’s flexible, enterprise-grade DXP, offering marketers and developers the tools they need to create next-level digital experiences throughout the customer journey. Combining SearchStax’s advanced search technology with Magnolia enables organizations to enhance website performance and user engagement by providing visitors with fast, accurate, and contextually relevant search results.

The integration module allows Magnolia managed content to be fed into the SearchStax index, augmenting the search experience for end users. The improved search results surface Magnolia content, such as editorial, campaign, FAQs and other relevant assets. This enhances the website search experience, reduces “no result” searches and increases conversions. 

Customers can now adopt SearchStax within their Magnolia DXP, and teams from both companies are ready to assist with implementation and optimization.

https://www.searchstax.com ■ https://www.magnolia-cms.com

Optimizely launches SaaS CMS

July 16, 2024 /

Optimizely, a digital experience platform (DXP) provider, announced the launch of its SaaS CMS, featuring the all-new Visual Builder. The new products provide customers the ability to choose between SaaS and PaaS solutions depending on their organizational and business needs.  

Visual Builder lets marketers build personalized experiences with a sleek interface, customizable elements, and an interactive preview that are designed to bolster engagement and conversion. Visual Builder removes technical barriers to creating dynamic content, and encourages content reuse.

With the suite of CMS capabilities, marketers can spend less time relying on developers and instead focus on creativity and:

  • Drag, drop and customize layouts with ease for seamless brand alignment. 
  • Easily structure and configure content to drive engaging user journeys and deliver the right message at the right time. 
  • Centralize management of websites, apps and more, all in one place. 
  • Drive content reuse and efficiency with blueprints. 
  • Tailor approval processes to fit team dynamics and project needs. 

Today’s announcement also includes expanding the capabilities of Optimizely Graph, a set of APIs that enables digital teams to easily access and repurpose content from multiple sources and deliver it everywhere. The solution now offers faceted and fuzzy search functionalities.

https://www.optimizely.com/products/content-management

Contentstack updates personalization tools

June 5, 2024 /

Contentstack, a creator of the Headless CMS and the Composable DXP category, announced a new solution to address personalization challenges for digital marketers: an overreliance on IT, generic AI content, and manual processes that impede scale. Contentstack’s solution includes new features that are integrated within the headless CMS as well as “no-fail promise” customer support services:

  • Personalize – An A/B/n testing and segmentation engine that removes obstacles tied to the implementation and operationalization of personalized content.
  • Brand Kit– A writing assistant that produces brand-relevant, AI-generated content at scale to align with the brand’s style, messaging, and defined Voice Profiles.
  • New extensions for Contentstack Automate – Teams can now develop fully automated sequences to address the complete lifecycle of personalized content and experiences.
  • Expanded Academy and new AI Accelerator program– Additional tools, training, and support to help achieve success on practical AI use cases within weeks.

Brand Kit sits on top of AI Assistant, the native LLM launched last year. It allows marketers to create high-quality, AI-generated content specific to the brand across all channels and platforms. The process is also fully automated via new AI connectors within Contentstack Automate.

https://www.contentstack.com/solutions/personalization

Siteimprove launches new product features

May 29, 2024 /

Siteimprove, a platform to help brands stand out with accessible, high-performing digital content experiences, launched new capabilities designed to turn large amounts of data into actionable, easy to understand insights, increase cross-organizational collaboration, facilitate confident decision making, and deliver tangible outcomes. Today’s launch includes four initiatives:

  • Top Paths – To identify high-performing content
    • With Top Paths, marketers can understand the impact of their content on conversion metrics to focus on what moves the needle.
  • Visitor Engagement Score – the Digital Certainty Index (DCI)score of engagement
    • 95 percent of website visits are non-converting, but that doesn’t mean they fail to deliver value. With Visitor Engagement Score, marketers can now measure visitor engagement with their content beyond conversions to better understand the full impact of their organizations’  across the customer journey.
  • No-Code Event Tracking – event configuration without the hassle
    • With No-Code Event Tracking, marketers can now set up events quickly, with full transparency without technical expertise.
  • Sites Progress – tell a convincing and accurate story of the progress across your entire website
    • With Sites Progress, digital marketing teams can now understand and communicate the progress the teams are making, across all the sites, by consolidating data in a single, easy-to-understand view.

https://www.siteimprove.com/hello/new-and-siteimproved-2024-q2-product-release

Progress releases Sitefinity 15.1

April 10, 2024 /

Progress, a provider of infrastructure software, announced new capabilities and enhancements in the latest release of Progress Sitefinity. Building on existing AI support throughout the platform, Sitefinity 15.1 introduces AI-powered conversion propensity scoring, AI-powered content classification for faster content editing and improved customer data modeling, enabling higher ROI and productivity. Additionally, new support for ASP.NET Core in .NET 8 provides flexibility to engineering teams, enabling them to develop and deploy using any platform.

  • New AI Propensity Scoring for Conversions: Progress Sitefinity Insight customer data platform (CDP) automatically identifies high/medium/low segments for each conversion, helping to refine audience segmentation and activate users. New Sitefinity Insight features also include streamlined rules management for persona and lead scores, ​additional and enriched data export options, automatic tracking of outbound clicks and improvements to the chatbot-based Insightful Assistant.
  • AI-Assisted Content Classification: Integrated with the rich text editor and available for static content types, dynamic modules and media items, this new tool delivers AI suggestions for classification built upon existing taxonomy and can help hone content performance by increasing discoverability, reusability and relevance.
  • Page Editing Experience Enhancements: The exposed widget toolbox embedded in the new page editor improves page editing and accelerates publishing.

https://investors.progress.com/news-releases/news-release-details/progress-announces-advanced-ai-capabilities-accelerate-delivery

Adobe introduces Frame.io V4

April 9, 2024 /

Adobe introduced the all-new Frame.io V4, a creative collaboration platform that streamlines and simplifies workflows across content creation and production. Frame.io V4 is designed to meet the complex needs of creative teams delivering personalized content by centralizing feedback, helping to reduce rounds of revisions and accelerating the delivery of media assets. The next generation of Frame.io will begin to roll out today in beta for Frame.io Free and Pro customers, and is planned to launch later this year for Team and Enterprise customers. 

With all-new workflow management capabilities, anchored by a dynamic metadata framework and smart folder system called Collections, V4 introduces a cloud-based platform that is customizable and flexible enough to facilitate any creative workflow. File transfer, media asset review and approval, sharing, and presentations have undergone a complete transformation in V4, offering users a platform for their most demanding creative projects.

Frame.io is integrated with Adobe Premiere Pro and Adobe After Effects and will be available in Adobe Photoshop for Creative Cloud Enterprise customers beginning in May, with support for more Creative Cloud tools, customer segments, and integration with Workfront coming later this year.

https://news.adobe.com/news/news-details/2024/Adobe-Introduces-Next-Generation-of-Frame.io-to-Accelerate-Content-Workflow-and-Collaboration-for-Every-Creative-Project/default.aspx

Searchspring acquires Intelligent Reach

April 2, 2024 /

Searchspring, a platform for ecommerce site search, product merchandising, and ecommerce personalization, announced today it has acquired Intelligent Reach, a UK-headquartered, full-service data feed management software provider trusted by brands such as HP, Asics, Avon Cosmetics, Black and Decker, Seraphine, and Burberry.

Purpose-built for ecommerce, merchants use the Searchspring platform to facilitate better product discovery through semantic site search capabilities and flexible product merchandising, which includes business rules as well as AI-driven campaigns. The Searchspring personalization suite further helps to get the right product to the right shopper at the right time.

Intelligent Reach empowers mid-market and enterprise merchants by curating their product data to optimize for distribution across more than 1,500 advertising channels, shopping sites, and marketplaces by managing product data effectively, integrating it across platforms, and syncing orders with existing systems to streamline operations. These channels include Google Shopping, Amazon, eBay, Facebook, and Instagram. The platform reduces the time it takes a brand, retailer, or agency to access new channels. It streamlines operations, accelerates entry to new markets, manages the complexity of marketplaces and social commerce, and increases return on ad spend.

https://searchspring.com/news/searchspring-acquires-intelligent-reach

Bridgeline releases Zeus Update with Concept and Image Search

March 28, 2024 /

Bridgeline Digital, Inc. announced that Smart Search by HawkSearch, featuring AI powered concept and image search with Generative AI (GenAI) capabilities, is now available to the general public. Smart Search leverages the latest advancements in AI, including large language models (LLMs) and vector databases, to enhance online shopping search functionality. Smart Search includes:

  • Concept Search understands the intent behind a customer’s search to find products that are more relevant to the customer’s needs. A customer can describe what they need to automatically create a shopping list. For example, if a customer tells an online flower store, “find white flowers to plant in Southern California with fragrant blooms to attract bees,” Smart Search would return Gardenia and Star Jasmine.
  • Image Search allows online shoppers to shop with photos from their cell phone or online images. A shopper could go to the above gardening website and upload a photo of a garden to automatically load their shopping cart with similar flowers and trees.
  • GenAI automatically creates, corrects, or expands descriptions of products in your catalog. GenAI also creates landing pages with keywords for each product.

Smart Search supports 50 languages even if the site is primarily in English.

https://www.hawksearch.com/webinar/meet-zeus-hawksearchs-newest-release

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