Category: Content management & strategy (Page 62 of 478)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Qumu introduces live captioning for enterprise video

April 21, 2021 / NewsShark

Qumu Corporation, a provider of cloud-based enterprise video technology, announced the development and release of its live captioning capabilities. The new release of Qumu Cloud provides artificial intelligence (AI)-based translation of voice to on-screen captions for video viewers. Developed by Qumu’s cloud engineering team, it is available to all Qumu customers and included in the license subscription.

Qumu’s new live captioning is designed from the ground up to enable reliable, scalable hosting of virtual events of any size. The feature is currently available in two languages, English and Japanese, with the plan to quickly expand to additional languages. Qumu’s on-demand, or asynchronous, captioning remains available in over 25 languages. Qumu’s live captioning is immediately available as part of the Qumu offering, without the need to upgrade or add on services. To maintain top standards, Qumu is working closely with customers, including a national pharmacy and COVID-19 vaccine administer, to improve the accuracy, viewing and user experience with multiple upgrades planned throughout the year.

https://qumu.com/

Google DocAI now generally available

April 21, 2021 / NewsShark

Google announced the availability of the latest releases of their Document (Doc) AI platform, Lending DocAI and Procurement DocAI. Most companies are still manually entering data and reliant on guesswork to make sense of it all as the volume and variety of data explodes. Organizations are also leaving heaps of value on the table in the form of new and better customer experiences that can be unlocked with artificial intelligence (AI) applied to documents. The DocAI platform, based on Google’s AI expertise, bring powerful and useful solutions to these challenges. Under the hood are Google’s technologies:

Computer vision (including OCR) and Natural Language Processing (NLP) that creates pre-trained models for high-value, high-volume documents.
Google Knowledge Graph to validate and enhance the fields in your documents.
Training and creation of your own custom document models.
Human interaction with AI to ensure accuracy where needed.

The new specialized parsers for Lending and Procurement DocAI can be used alongside our existing AutoML Text & Document Classification and AutoML Document Extraction services. Next up is the general availability of Human-in-the-Loop AI, a new DocAI feature that will help companies achieve higher document processing accuracy with the assurance of human review.

https://cloud.google.com/blog/products/ai-machine-learning/get-more-value-from-your-documents-with-docai-and-industry-solutions

Moz launches Performance Metrics suite for page experience

April 20, 2021 / NewsShark

Moz, Inc., provider of search engine optimization technology, announced the launch of a Performance Metrics suite, a new beta feature within the Site Crawl toolset in Moz Pro. The Performance Metrics suite saves Moz Pro customers time with the ability to analyze thousands of URLs of their choosing directly within their SEO platform. The new feature also provides insights on how to improve overall on-site user experience.

The launch comes ahead of Google’s planned algorithm changes. Beginning this summer, ranking factors will include a new signal called “Page Experience,” incorporating Core Web Vitals, in addition to basic search signals. Core Web Vitals are a subset of factors that Google considers important in a page’s overall user experience in relation to a site’s loading speed, interactivity and stability. The Performance Metrics beta pulls in all Core Web Vitals using Google’s Lighthouse API, as well as additional performance metrics that can improve the page experience for end users. Customers are able to:

Analyze thousands of pages in bulk per month
Compare mobile versus desktop performance scores
View performance data alongside additional search data
Understand opportunities for performance improvement
Receive insights from Moz’s Search Scientists on how to fix issues and why they matter

https://moz.com

Widen and 1WorldSync partner on 360° product images

April 20, 2021 / NewsShark

Widen, maker of digital asset management (DAM) and product information management (PIM) software, and 1WorldSync, a provider of omnichannel product content solutions, announced the formation of an image capture partnership. Snap36, a recent acquisition of 1WorldSync focused on 360° product experiences, will serve as Widen’s partner for DAM and PIM clients who need 360° spin imagery to provide 3D experiences for e-commerce. The partnership will enable B2B and B2C brands to rapidly create, upload, tag, and publish 360° imagery.

Snap36’s physical-to-digital content creation process that leverages robotic equipment and workflow software. The resulting “spinset” of 24 to 92 images creates a flip-book effect as the shopper rotates the image. It also can capture the motion of an object like an opening car door or reclining chair.

360° spinsets can be added to Widen’s DAM+PIM system, the Widen Collective, where product data, marketing content, and digital assets are assembled before being listed on e-commerce platforms. The Collective natively supports 360° images, meaning that brands do not require additional tools. Clients that use the 1WorldSync Item Management platform for syndication to retailers and distributors can pull 360° product images and other digital assets directly from the Collective by simply providing URLs that point to the Collective.

https://www.widen.com ▪︎ https://www.1worldsync.com

Kentico Kontent updates UI and headless CMS

April 15, 2021 / NewsShark

Kentico Kontent, provider of a headless CMS, announced the launch of their new user interface and other improvements that help both global and regional teams in enterprise organizations to effectively manage their content. The streamlined user interface and other updates create an authoring environment that frees enterprise content teams to execute their content operations faster and with a minimal learning curve.

The Kontent team has also released their Collections feature that lets enterprises manage all their content in a single repository while maintaining control over which users can access each type of content. Using this new feature, teams can share content items across departments, websites, and experiences to ensure consistency and eliminate error-prone duplication that reduces efficiency and frustrates many enterprise content teams.

https://new-ui.kontent.ai/

Information Model

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

Collabware announces three Collabspace products

April 15, 2021 / NewsShark

Collabware, a provider of information governance automation software, announced the release of three distinct products under the Collabspace brand. The content management cloud service has segmented into tiers to provide focused and advanced features for secure archiving, accurate search, and compliant records management; named: Collabspace ARCHIVE, Collabspace DISCOVERY, and Collabspace CONTINUUM. Collabspace connects to and streams all content sources together within a data lake archive to bring control and visibility to an organization’s structured and unstructured data assets.

Collabspace ARCHIVE supports cross-system data access, auditing, recovery, and search. Electronic files and email content are transparently and automatically archived into a data lake while keeping content fully available and searchable.
Collabspace DISCOVERY automatically indexes all data to enable search capabilities, also revealing dark and hidden data, also useful for processing Freedom of Information (FOI) or General Data Protection Regulation (GDPR) requests.
Collabspace CONTINUUM automates records activities to meet your legislative and regulatory compliance requirements. Files are also auto-categorized to a file plan so proper retention policies can be applied.

Collabspace pricing starts from $600 per compute segment, per month and is billed annually (with volume discounts available). One compute segment equates to 1TB of data (approximately 5 million items @ 200KB each).

https://collabware.com

OpenText announces content services platform

April 14, 2021 / NewsShark

OpenText announced OpenText Core Content and OpenText Core Case Management, a new content services platform, as part of OpenText Cloud Editions (CE) 21.2, OpenText Core Content and OpenText Core Case Management are cloud offerings that can be tailored to address unique line of business, departmental, and industry needs.

Built to connect content to the systems and people that need it, Core Content integrates with business applications that customers already use, including a deep integration with SAP S/4HANA Public Cloud. Core Case Management manages unstructured and complex processes. Whether opening accounts, processing claims, or maintaining property records, businesses will know who has the work item, what has happened, where the documents are, and what is needed to get work done.

By combining content management, case management and integration into lead applications, this solution delivers a unified approach to managing an organization’s content lifecycle in context of its formal and informal business processes. Core Content and Core Case Management underpin a portfolio of Core SaaS content services applications with foundational content management capabilities. The portfolio now includes: OpenText Core Share, OpenText Core Signature, OpenText Core for Federated Compliance, OpenText Core Archive for SAP Solutions, OpenText Core Capture, OpenText Core for SAP SuccessFactors.

https://www.opentext.com/products-and-solutions/products/opentext-cloud/opentext-content-cloud

SYSTRAN adds EPIC Translations as partner

April 13, 2021 / NewsShark

SYSTRAN, provider of neural machine translation technology, announced a new partnership with EPIC Translations. As SYSTRAN’s partner EPIC will provide prospective clients with expert assistance in customizing SYSTRAN’s machine translation technology for organizations seeking Human-In-The-Loop (HITL) translation solutions worldwide. SYSTRAN’s partners are an extension of the team, enabling people all over the world to choose the ideal solution to address their globalized business needs. Whether it is securely in the cloud or on-premise, or in any of our 335 language and domain combinations, SYSTRAN’s team of engineers, linguistic specialists and project managers will ensure that any digital transformation language solution has the industry-specific and lexicon of terminology necessary to make clear, reliable and multidirectional translations for any global marketplace.

https://www.systransoft.com ▪︎ https://epictranslations.com/