Category: Content management & strategy (Page 53 of 468)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Lumina Datamatics and Gutenberg Technology partner

April 8, 2021 / NewsShark

Lumina Datamatics Inc. (LDI), a provider of content, technology, and learning analytics solutions, and Gutenberg Technology (GT), provider of a content management and distribution platform for education and training organizations, announced the formation of a new strategic partnership. Lumina Datamatics will integrate its rights and permissions and other platforms including ARTY, freelancer management with the GT platform and will license the new solution to further streamline content production for their portfolio of clients. In turn, GT’s customers will benefit from Lumina Datamatics services, such as transforming legacy content into digital-first courseware and support for production processes that cannot be fully automated.

Content publishers in both K-12 and Higher Education are adopting a digital-first model to meet their customers’ needs in real time. Together LDI and GT bring a new, effective way to manage knowledge and shape the future of content operations. In addition to the education content market, both organizations collaborate with universities, colleges, and corporations to enrich content and streamline program launch processes. This collaboration will be rolled out to existing and new clients.

https://www.luminadatamatics.com/publishing/ ▪︎ https://www.gutenberg-technology.com/for-publishers

Myplanet joins MACH Alliance

April 8, 2021 / NewsShark

Myplanet announced it has joined the MACH Alliance, the group of independent tech companies dedicated to advocating for open technology ecosystems. Myplanet was an early pioneer in the headless and composable technology space, having specialized in their implementation since its founding in 2009. Joining the MACH Alliance is another public step forward in Myplanet’s mission to advocate for and support the use of composable and headless technology. Myplanet already partners with multiple MACH Alliance members including Amplience, commercetools, Algolia, and Contentful. Joining the Alliance means more opportunity for Myplanet customers to access best-of-breed technology for building custom digital experiences.

This announcement follows Myplanet launching six pre-composed solutions that help large retailers and direct-to-consumer brands execute more quickly while building high-quality customer experiences. A common challenge with MACH architecture is the time required to connect multiple platforms in a custom digital experience. Myplanet’s pre-composed solutions offer speed to execution while freeing up resources for brands to customize their unique experience differentiators with best-in-class headless and composable technology.

https://www.myplanet.com

Cortical.io announced Message intelligence 2.1

April 7, 2021 / NewsShark

Cortical.io announced Message intelligence 2.1, an intelligent document processing solution (IDP) that provides high accuracy in filtering, classification, and extraction of emails, attachments, and other types of unstructured documents. Leveraging Cortical.io’s method for natural language understanding (NLU), Message Intelligence 2.1 enables higher productivity, fewer false positives, and less manual intervention. It also requires far less material to train custom classifiers and extraction models, speeding up time to production/value. This is valuable around situations where there is a lack of training material.

The product allows a user to easily create pipelines to intelligently process documents. A key capability of Message Intelligence 2.1 is that it allows a subject matter expert to easily create pipelines with components including inputs, filters, classifiers, extractions, and actions. The product comes with tools for building classifiers and extraction models, so that subject matter experts do not need the intervention of AI experts or data scientists to adapt the system to the specific classification and extraction needs of their organization. Cortical.io’s Message Intelligence solution is especially useful in situations where large quantities of messages and documents come in daily through emails, website submissions or social media. Pricing based on volume of emails and/or documents processed.

https://www.cortical.io

M-Files acquires Hubshare

April 6, 2021 / NewsShark

M-Files, an intelligent information management company, announced the acquisition of Hubshare to bolster external content sharing and collaboration and deliver an improved digital client experience. Now part of the M-Files product portfolio, Hubshare provides a secure information exchange platform where companies can be forerunners in driving digitalization and improving the customer experience using branded, customizable client portals. The portals can and be tailored to meet individual client needs to drive collaboration and productivity.

Unlike typical file sync-based document portal solutions where information is copied from an enterprise content repository, M-Files now offers a secure and integrated solution for internal and external collaboration without data duplication. While the M-Files user experience is optimized for streamlining internal document management processes, the new Hubshare hub in M-Files provides key information such as documents, people, processes, discussions and more to external users, such as clients, via a branded portal that is optimized for an improved external user experience.

https://www.m-files.com ▪︎ https://hubshare.com/en/

Docebo launches multi-product learning suite

March 30, 2021 / NewsShark

AI-powered learning platform, Docebo Inc. announced the launch of a multi-product learning technology suite. Previously, Docebo has focused on solving the problem of how organizations deliver training with its learning management system (LMS). With the launch of Docebo Learning Suite, Docebo will go beyond content delivery and address challenges across the entire learning lifecycle, from content creation and management to measuring learning impact and key business drivers. The launch of Docebo Learning Suite coincides with the launch of Docebo Shape, a content creation product built on AI. Developed internally, Docebo Shape enables businesses to bring more internal experts into their elearning content strategy by leveraging AI to create engaging learning content in minutes. Including Docebo Shape, the core products that come together to transform the company’s offering into a cohesive learning suite include:

Docebo Learn LMS, a Learning Management System that has been used by more than 2,000 customers;
Docebo Shape, a content creation product that uses AI to create elearning content in minutes;
Docebo Content, a library of thousands of off-the-shelf, mobile-ready learning courses, and;
Docebo Learning Impact, a data-driven tool that allows users to measure the effectiveness of their learning programs on their people and improve ROI.

https://www.docebo.com

Acquia updates Acquia Open Digital Experience Platform (DXP)

March 24, 2021 / NewsShark

Acquia announced updates to the Acquia Open Digital Experience Platform (DXP) to help marketers and developers architect a composable enterprise. These include the launch of Acquia Experience Platform, including Acquia CMS, a content management system (CMS) built on Drupal, and enhancements to Acquia Drupal Cloud and Acquia Marketing Cloud. New to Drupal Cloud, the Acquia Experience Platform includes Acquia CMS, Site Studio and Cloud IDE. All run on the Acquia Cloud Platform, a Kubernetes-native, autoscaling cloud platform for digital experiences:

Acquia CMS: a brand new CMS that includes capabilities from the Drupal community in a simple, out-of-the-box experience.
Acquia Site Studio: a no-code tool available within an enterprise CMS, allowing anyone to build websites without the need for technical expertise.
Acquia Cloud IDE: development environment for Drupal to expedite development timelines and reduce barriers to entry for Drupal development.

Acquia Marketing Cloud updates:

Unified analytics: Acquia Personalization now leverages the same analytics platform as Acquia CDP.
New machine learning models: New fuzzy clustering capabilities allow customers to be segmented into multiple machine learning clusters.
Reporting enhancements: New campaign performance reporting provides insights into the results from campaigns using CDP data.
Compliance workflows: A new consumer data erasure request UI and API make it more efficient to honor GDPR and CCPA deletion requests and confirm that deletion requests were handled properly.

https://www.acquia.com/newsroom/press-releases/acquia-updates-open-digital-experience-platform-dxp-power-composable

Information Model

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

ABBYY launches no-Code platform Vantage 2 and AI Marketplace

March 23, 2021 / NewsShark

ABBYY launched Vantage 2, a low-code/no-code platform that delivers cognitive skills for RPA robots, automation systems, chatbots, and mobile solutions, enabling organizations to gain insights from documents and content. The company also launched ABBYY Marketplace, a marketplace where organizations can discover, try, and purchase reusable AI skills to accelerate their automation initiatives, while partners can build and publish skills to automate all types of content-centric processes.

ABBYY Vantage 2 lets citizen developers to have more control within intelligent automation initiatives, enabling business users to digitize operations faster without complete reliance on IT: with Vantage, they can derive insights from documents on a large scale. The re-architectured platform is built on microservices and packaged into containers orchestrated by Kubernetes. Cognigy, EXL, Kryon, Micro Focus, NICE, Pegasystems, PwC, and RoboRana are already integrating Vantage 2 with their platforms. Out-of-the-box connectors developed by ABBYY are available for Alteryx, Blue Prism, and UiPath.

The new ABBYY Marketplace provides an extensive online collection of reusable technology assets including cognitive skills for classification of documents and data extraction, ready-to-go process flows, and pre-built connectors. The Marketplace offers pre-trained skills for all types of documents like invoices, purchase orders, receipts, loan documents, insurance claims, bills of lading, and more.

www.abbyy.com/solutions/digital-intelligence

Optimizely acquires customer data platform Zaius

March 22, 2021 / NewsShark

Optimizely announced it has acquired Zaius, a customer data platform (CDP), bringing the context of the customer to the experience creation and optimization process of digital experiences. With the addition of Zaius organizations can:

Harmonize: Zaius adds 50 pre-built connector apps, including Shopify, Snowflake and Zendesk, to Optimizely’s Digital Experience Platform (DXP), powering the ability to create a unified view of customers via one-click integrations and automated identity resolution with consent management.
Understand: Zaius’s segmentation engine coupled with Optimizely’s behavioral data (from experiments) and transactional insights (from its content and commerce platform) provides a new level of insight aided by artificial intelligence (AI) and machine learning (ML)-driven predictions.
Act: Zaius includes more than 125 pre-configured orchestration recipes that allow marketers to take the optimal action immediately based on the full context of digital performance now visible across the entire process from creation to optimization.

Optimizely’s DXP focuses on the creation and optimization of digital experiences. With Zaius’s CDP – including its capabilities for AI and ML – the platform can unlock more value by providing visibility and guidance through the lens of the customer.

https://www.optimizely.com ▪︎ https://www.zaius.com