Category: Collaboration and workplace(Page 23 of 96)
This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.
Colligo announced the launch of Colligo Content Manager for Microsoft 365, expanding the email capture and SharePoint collaboration capabilities it delivers to organizations using Microsoft 365 Outlook and SharePoint Online. When organizations combine Email Manager and Content Manager for Microsoft 365, the add-ins enable workers to achieve more productivity from Outlook: filing emails and attachments to SharePoint Online from their inbox including on mobile devices, and browsing and sharing any SharePoint file for collaboration.
Colligo’s Email Manager and Content Manager add-ins work in conjunction with Colligo Cloud Admin Console, the Azure-based administration and configuration platform that enables administrators to add-in users, deploy policies, ensure compliance and report analytics. Once Colligo Microsoft 365 solutions are deployed, users will see the same interface wherever they access Outlook online. The new Colligo Email Manager and Content Manager for Microsoft 365 solutions are available for customers to trial today.
Northern Light announced its SinglePoint knowledge management platform now contains a search index of reports published by “thought leaders” from more than 15 business strategy consulting firms, “think tanks” and non-governmental research organizations. Northern Light’s new Thought Leaders content collection features insights across a range of industries and strategy topics from firms such as Accenture, API, Bain, BCG, Capgemini, Cognizant, Deloitte, Ernst & Young, IBM Institute for Business Value, KPMG, MITRE, Pew Research Center, PwC, Tata Consultancy Services, World Economic Forum (WEF), and the World Health Organization (WHO). Initially, the collection contains approximately 20,000 market and technology reports; Northern Light expects to add an additional 1,000 new reports per month to the search index. The reports in the collection contain analysis, commentary, and forecasts of the trends in industries such as life sciences, healthcare, information technology, financial services, and consumer products.
Key topics, such as marketing to Millennials and post-Millennials, are covered in depth. The search index includes links to the reports on the thought leaders’ websites, and all of the reports in the collection are available to users. In addition to the new thought leaders content set, other content collections that can be accessed within SinglePoint include an organization’s own primary research, licensed secondary research, industry news, technology vendor white papers, conference abstracts, and various government and industry databases.
Serviceaide announced Luma 2.5. Luma Knowledge is integral to Luma Virtual Agent 2.5. Luma 2.5 leverages knowledge and information by unifying Serviceaide’s AI-powered virtual agent with an enterprise knowledge repository, the Luma Enterprise Knowledge Hub. The combination accelerates and elevates the self-service experience.
The Luma Virtual Agent leverages natural language processing and machine learning to create a conversational interface via voice, email, chat and other channels that understands and proactively guides users to the answers they seek or fulfills their requests through automated services. Luma’s automation and workflow engine can automate a wide range of IT and Enterprise Service Management tasks as diverse as provisioning a virtual machine, onboarding new employees, and handling facilities requests and HR changes. Among the knowledge-centered capabilities of the Luma Virtual Agent 2.5:
Serves up knowledge by forging an understanding between the data and the end requester.
Differentiates between user needs by disambiguating requests for service and knowledge and delivering the information or services that best fits the request. This can be done by exploring knowledge articles or reviewing actionable skills.
Closes the loop by leveraging machine learning to continuously improve knowledge delivery by providing feedback from its usefulness back into the knowledge base
Provides better answers by offering contextual suggestions for new content and more effective/timely responses.
Builds Knowledge by gathering existing knowledge, highlighting gaps, and spotlighting where knowledge needs to be created or improved.
Microsoft announced SharePoint Syntex, the first product from Project Cortex. SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge, and will be available to purchase for all Microsoft 365 commercial customers on October 1, 2020.
Machine teaching accelerates the creation of AI models by acquiring knowledge from people rather than from large datasets alone. Any information processing skill, that an expert can teach a human, should be easily teachable to a machine. SharePoint Syntex mainstreams machine teaching, enabling your experts to capture their knowledge about content in AI models they can build with no code. Your experts train SharePoint Syntex to understand content like they do, to recognize key information, and to tag content automatically. For example, a contract processing expert can teach SharePoint Syntex to extract the contract’s value, along with the expiration date and key terms and conditions.
SharePoint Syntex then uses your models to automate the capture, ingestion, and categorization of content, extracting valuable information as metadata. Metadata is critical to managing content, and seamless integration with Microsoft Search, Power Automate, and Microsoft Information Protection enable you to improve knowledge discovery and reuse, accelerate processes, and dynamically apply information protection and compliance policies.
SharePoint Syntex content center Syntex introduces a new experience for managing content at scale, integrating metadata and workflow, and delivering compliance automation – the content center. Content centers supply capabilities to teach the cloud how to read and process documents the same way you would manually. SharePoint Syntex uses those insights to automatically recognize content, extract important information, and apply metadata tags. SharePoint Syntex uses advanced AI to automate the capture, ingestion, and categorization of content, to accelerate processes, improve compliance, and facilitate knowledge discovery and reuse. SharePoint Syntex mainstreams AI to process three major types of content: digital images, structured or semi-structured forms, and unstructured documents.
Digital image processing SharePoint Syntex can automatically tag images using a new visual dictionary with thousands of commonly recognized objects. In addition, SharePoint Syntex can recognize convert extracted handwritten text into tags for search and further processing.
Document understanding Most organizations generate vast amounts of unstructured documents such as manuals, contracts, or resumes. You can teach SharePoint Syntex to read your content the way you would using machine teaching to build AI models with no code. SharePoint Syntex can automatically suggest or create metadata, invoke custom Power Automate workflows, and attach compliance labels to enforce retention or record management policies. Document understanding models are based on Language Understanding models in Azure Cognitive Services.
Form processing SharePoint Syntex includes a powerful form processing engine, based on AI Builder, that lets you automatically recognize and extract common values from semi structured or structured documents, such as dates, figures, names, or addresses. These models are built with no code and only require a small number of documents for reliable results.
Legality Software, a subsidiary of Matters in Motion, announced the launch of One Step Workspace which simplifies NetDocuments workspace creation and management for both non-administrator legal professionals and NetDocuments administrators. Also, Legality is now officially a NetDocuments ISV (Independent Software Vendor) partner and One Step Workspace is listed on the NetDocuments App Directory, furthering the collaboration between the two companies. NetDocuments workspaces are tools for legal professionals at both law firms and corporate legal departments, helping them to efficiently organize and collaborate on documents. Delivering an easy-to-use online interface, One Step Workspace (OSW) allows any user to create a new workspace in seconds, even non-administrators like attorneys and legal staff. OSW simplifies the workspace creation process for NetDocuments administrators by integrating with NetDocuments to accelerate workspace generation and automate complex workspace setup. OSW identifies and assigns numeric key values, automatically selecting the next incremental number in sequence so the user doesn’t have to identify it manually.
Provider of cloud content management, Box, Inc., announced new capabilities to help organizations support secure collaboration. These announcements, which will be featured tomorrow at BoxWorks Digital, will help customers bring content and business processes together in a single platform — reducing risk, improving collaboration, and making it easier to work securely from anywhere, on any device or application. Box will introduce:
Annotations for iPad and Mobile: Just like on the web, users can simply select text, an image, or highlight anywhere and leave a comment on the preview of a document, and Box will automatically create and send a push notification to collaborators. Support for Apple Pencil, provides the ability to leave free-form mark-ups and text comments directly on files in Box from iPad. Handwritten notes can automatically be converted to typed text with Apple Scribble so they can be added to documents or text boxes.
Enhancements to Box Relay: Custom-built templates that customers can create, publish, and manage themselves, making it easier to roll-out and standardize teams on common processes while incorporating workflow best practices. New API extensibility that enables customers to create cross-system business processes by connecting their workflows within Box to third party applications like Salesforce or ServiceNow, as well as custom applications.
Enhancements to Box for Microsoft Teams: Users can choose a Box folder to be synced automatically with a Microsoft Teams chat; Instantly grant access to Box files from within Teams; Receive Box notifications related to content activity directly within Teams; and use a redesigned app gallery.
Box Shield: Box will announce a new policy exception capability for Box Shield, which must be opted-into at the corporate level, allows employees to make policy exceptions by providing business justification, which is then recorded for auditing purposes.
Compliance: Box will announce that it will add FedRamp High certification and expand its GxP validation offering for federal and life sciences customers respectively.
Voodle released the Voodle asynchronous short video app for business, built to help teams overcome the challenges of the new workplace by transforming the way information is shared and discovered across an organization now includes a free stand-alone web application and includes support for both iOS and Android, allowing colleagues to easily record and share important moments from anywhere they work. With the click of a mouse or tap of the finger, short videos can be recorded and shared with coworkers across the Voodle platform – or to other business applications, like Slack, Salesforce and Hubspot. Recording from a webcam is as straightforward and simple as using the app. Create a Voodle from any page in the web app, add a description including hashtags for easy search and discoverability, and post it to a channel for the team to watch. To get started using Voodle. Download the Voodle app on a phone or desktop, create a team – and then make and share voodles with colleagues, teams, or your entire organization.
Nuance Communications Inc. and Microsoft Corp. announced Nuance Dragon Ambient eXperience (DAX), an ambient clinical intelligence (ACI) solution, is now integrated into Microsoft Teams to broadly scale virtual consults aimed at increasing physician wellness and providing better patient health outcomes. As a Microsoft Cloud for Healthcare partner and part of a broader partnership between the two companies, the integration enables physicians to activate Nuance DAX from within their Microsoft Teams workflows, so they can focus on the patient while the AI securely captures the details of the virtual visit in context — creating clinical documentation that writes itself. This telehealth workflow solution built on Microsoft Teams:
Synthesizes physician-patient conversations during virtual visits through Microsoft Teams, allowing physicians to remain focused on the patient instead of taking notes on the computer.
Incorporates patient data securely with contextual information from the electronic health record (EHR) to auto-populate a complete and accurate clinical note for physicians to review directly within the patient’s medical record. The physician always remains in control.
