Curated for content, computing, and digital experience professionals

Category: Collaboration and workplace (Page 12 of 95)

This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.

Google Workspace updates to improve hybrid work

Google announced advancements for hybrid work with a single connected experience in Google Workspace, helping employees to collaborate equally regardless of location, device preference, role or language. These advancements include the rollout of spaces in Chat, along with new meeting enhancements and conferencing hardware to help organizations bridge the gaps as they navigate new hybrid work environments.

Spaces are the central place for team collaboration in Google Workspace and spaces are now live for all users. Spaces are unique in that they are tightly integrated with Google Workspace tools like Calendar, Drive, Docs, Sheets, Slides, Meet, and Tasks, providing a way for people to engage in topic-based discussions, share knowledge and ideas, move projects forward and build communities and team culture. With spaces, it’s easy for users to see the full history, context and content of conversations, so everyone can follow along and jump in to contribute at any time. 

Google also announced an expanded Google Meet hardware portfolio, equipped with two new all-in-one video conferencing devices, third-party Meet-certified devices, and interoperability with Webex by Cisco.

https://cloud.google.com/blog/products/workspace/enabling-hybrid-work-with-google-workspace

Zendesk acquires Cleverly

Zendesk announced that Cleverly is joining the Zendesk team. Cleverly provides AI-powered solutions with insight-driven automation that makes support teams more productive. Zendesk will integrate Cleverly’s technology across their platform, enhancing the Zendesk AI solutions already enabling teams to automate more of their processes, reduce costs, and keep up with customer demand. Cleverly and Zendesk share a vision of democratizing AI, and creating practical applications that make it possible for businesses to get started with AI right out of the box, without a team of data scientists required.

While Zendesk has invested in AI to help customers achieve better, faster, and more reliable customer service, we believe there is still so much untapped potential. AI-enabled capabilities help businesses automate the conversations they have with customers, boost agent productivity, and increase operational efficiency with features like Answer Bot, macro suggestions, and Content Cues. With Cleverly, we will deliver a range of capabilities that automate key insights, further reduce manual tasks and improve workflows, and overall lead to happier, more productive support teams.

https://www.zendesk.com/blog/zendesk-welcomes-cleverly/ ▪︎ https://www.cleverly.ai

Wondershare releases EdrawMind Version 9.0

Wondershare EdrawMind has released version 9.0 of its multifunctional collaborative mind mapping and brainstorming tool, which brings a new UI, and advanced features such as outline mode and branch-free positioning. EdrawMind version 9.0 includes:

  • Improved UI and New Free Diagrams 
    The UI now hides layouts that are not used and provides quick access to an extensive mind map gallery. Users can access the online mind mapping examples gallery of over 3000 mind maps shared by users. Free account users can now access fishbone and timeline diagrams.
  • Outline Mode 
    The new version offers an outline mode that can instantly turn mind maps into editable outlines. Users can add pictures, tables, attachments, comments, and hyperlinks to their outlines, and it is easier to make notes.
  • Branch Free Positioning 
    For creating mind maps without restrictions. Users can drag out any branch and extend it however they like to create mind maps.
  • New Saving Mechanism 
    Wondershare EdrawMind has improved its mechanism to save projects and files. This is the foundation for an upcoming update with a tool that will provide real-time collaboration for EdrawMind projects.

The product is available for Windows, Mac, Linux, iOS, Android, and Web; pricing starts from 59€ for annual plans.

http://www.wondershare.com/fr/

Qumu adds on-demand transcriptions and AI-powered captions

Qumu Corporation, a provider of cloud-based enterprise video technology, announced the availability of on-demand video transcriptions, as well as AI-enabled, automatic captioning for on-demand video on the Qumu platform.

With asynchronous video transcriptions, users can now easily review video content, speeding knowledge transfer, and helping drive relevant content to the right audiences. The transcriptions make it easy to skim videos for key details, and aid in efforts such as note-taking and preparing for meetings, enabling viewers to review content faster, or to review specific aspects of a video. Transcriptions can also extend the longevity, accessibility and value of videos, and can aid in regulatory compliance, such as meeting transcript requirements for earnings calls.

Qumu also added the option of Qumu-powered automatic captions for on-demand video, backed by AI, building off the live caption feature announced earlier this year. Users can now leverage the same Qumu captioning service used for live videos, without the need to upgrade services.

https://qumu.com/

Otter.ai launches Otter Assistant for Microsoft Teams, Google Meet, and Cisco Webex

Otter.ai announced the launch of Otter Assistant for Microsoft Teams, Google Meet, and Cisco Webex for Otter Business Plan users. After an initial one-time user permission, Otter Assistant automatically joins calendared meetings to record, take notes, and share transcripts with meeting participants so users can focus on collaborating and connecting in meetings knowing Otter is automatically transcribing it, or they can skip meetings altogether and catch up on notes afterward.

Otter Assistant does not require a complicated setup process, seamlessly integrating with the user’s calendar so that it joins meetings on time even if you’re running late or can’t make the meeting. During the meeting, it will generate real-time, secure, shareable, and searchable notes and audio recordings with industry-leading accuracy. Users can highlight, add images, comments or questions, search by keywords or name, and review the transcript and audio during and after the meeting, empowering professionals to be more productive and engaged in meetings without the stress of trying to accurately capture and document information.

Users can access all of their notes, regardless of video conferencing platform, through Otter.ai’s web app or mobile apps on iOS and Android. Otter Business starts at $20 per user per month

https://otter.ai

Adobe to acquire Frame.io

Adobe announced it has entered into a definitive agreement to acquire Frame.io, a cloud-based video collaboration platform. Frame.io streamlines the video production process by enabling video editors and key project stakeholders to collaborate using cloud-first workflows. The combination of Adobe’s creative software, including Premiere Pro and After Effects video editing products, and Frame.io’s review and approval functionality, will deliver a collaboration platform that powers the video editing process.

Video teams must produce an ever-increasing volume of content, and each video project requires various stakeholders, including video editors, producers, agencies, and clients. Today’s video workflows are disjointed with multiple tools and communication channels being used to solicit stakeholder feedback. Frame.io eliminates the inefficiencies of video workflows by enabling real-time footage upload, access, and in-line stakeholder collaboration in a secure and elegant experience across surfaces.

Frame.io co-founder and CEO Emery Wells and co-founder John Traver will join Adobe. Wells will continue to lead the Frame.io team, reporting to Scott Belsky. The transaction, valued at $1.275 billion, subject to customary purchase price adjustments, is expected to close during the fourth quarter of Adobe’s 2021 fiscal year and is subject to regulatory approval and customary closing conditions. Until the transaction closes, each company will continue to operate independently.

https://www.frame.io ▪︎ https://adobe.com

MURAL offers free plan for guided visual collaboration

MURAL, a provider of digital workspaces for guided visual collaboration in the enterprise, has launched a new MURAL Free plan so teams everywhere can collaborate visually without any time limits. The new plan offers a free forever digital workspace that includes five murals, unlimited members, and all of MURAL’s Facilitation Superpowers features. The free plan offers teams a chance to turn traditional, nonproductive meetings into engaging, inclusive opportunities for ideation and co-creation through guided visual collaboration.

This includes timers to keep meetings on schedule, voting sessions to speed up decision-making, summoning participants to direct attention, private mode to enable more inclusive ideation, and celebrations. Visitors can collaborate in any mural simply by sharing a link. The Free plan also includes access to over 250 templates for team activities like brainstorming, product roadmaps, OKR planning, Agile ceremonies, user journey maps, team building, icebreakers, and more. Free memberships include access to MURAL’s deep expertise in visual thinking, including resources like MURAL Learning and MURAL Community.

The Free plan joins a new plans from MURAL, including the Team+ plan that allows for frequent collaboration with unlimited murals, the Business plan that provides increased security and expert onboarding, and the full-featured Enterprise plan.

https://www.mural.co/press-releases/mural-free

Sinequa brings Intelligent Search to Microsoft Teams

Sinequa, a provider of Intelligent Enterprise Search announced the launch of Sinequa for Microsoft Teams. The Sinequa platform offers a single access point to surface relevant insights both from within and outside the Microsoft ecosystem. Built for Azure and Microsoft 365 customers with Teams, Sinequa has extended its search technology to Teams to help enterprises elevate productivity and enable better decision-making all in one place.

  • Improve information findability. Now, employees can have a single access point to content stored within and outside the Microsoft ecosystem.
  • Data and content intelligence. Data within the enterprise is largely unstructured content. The Sinequa platform ingests, analyzes, and learns from data and content, while allowing employees to use natural language to surface it quickly.
  • Strengthen collaboration. Easily share content without duplication and uncover expertise without needing to know where to find it.
  • Remove friction from workflows. Not all content is created equal, and every job has a very different workflow. With a 360-degree view of any topic – such as customers, products, issues, processes, and much more -employees have everything they need to make informed decisions. An advanced analytics dashboard helps provide this complete view by cross-analyzing and connecting content from diverse sources.

https://www.sinequa.com/product-enterprise-search/sinequa-for-teams/

« Older posts Newer posts »

© 2025 The Gilbane Advisor

Theme by Anders NorenUp ↑