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Category: Collaboration and workplace (Page 1 of 97)

This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.

Syncro Soft releases Oxygen AI Positron Assistant 6.0

July 3, 2025 /

All Oxygen AI Positron Assistant 6.0 distributions now feature the advanced GPT-4.1 OpenAI model as default. All AI action prompts have improved quality, consistency, and reuse. The users of the Enterprise distribution get new connectors for Google Gemini and Vertex AI, as well as enhanced Microsoft Azure OpenAI integration and simplified configuration.

Oxygen AI Positron Assistant brings automatic validation and correction of AI-generated content, and smarter document context expansion for the AI Positron Fix action. User preferences and rules can be saved as persistent memories. AI context can be supplemented with additional files automatically, or by manually attaching files to conversations, and prompts can be entered using voice input. AI actions can be invoked directly from chat, the Improve Readability action supports audience level customization, and AI development actions are available for more document types.

Oxygen AI Positron Assistant for Eclipse now works with a broader range of editors (Java, Python, C/C++, Perl, and plain text). It offers a dedicated framework for developing custom AI actions, DITA documentation draft generation from configuration files, and AI-enabled templates for rapid creation of XSLT, XSD, Schematron, JSON Schema, and DTD files. Installation and updates are streamlined with the Eclipse update site support.

https://www.oxygenxml.com/ai_positron/whats_new.html

RWS acquires Papercup’s IP

June 26, 2025 /

RWS, a content solutions company powered by technology and human expertise, has acquired the intellectual property behind Papercup’s AI dubbing technology – known for its unique ability to reproduce a speaker’s tone, pace and emotion faithfully.

The acquisition is a strategic step in RWS’s wider plan to embed advanced AI across its technology stack, accelerating its ability to support enterprise clients with multilingual video, voice and content localization across multiple formats and channels.

Papercup’s technology combines voice synthesis, thousands of unique AI voices and editorial tools for human language specialists to fine-tune the output – offering control and quality output comparable to human dubbing by actors and artists, at a fraction of the cost and turnaround time.

While AI-only dubbing tools often fall short on critical elements like timing, voice consistency and speaker identification, RWS’s hybrid approach puts humans in the loop to optimize tone, pacing and accuracy – enabling video dubbing that’s both scalable and brand-consistent.

Enterprise clients can expect to unlock value from video content that was once too expensive or complex to localize. Papercup’s technology will now sit alongside RWS’s existing suite of language technologies – including Language Weaver for neural machine translation and the Trados platform.

https://www.rws.com/about/news/2025/rws-acquires-papercups-ip ■ https://www.papercup.com

TransPerfect launches app for mobile interpretation

June 5, 2025 /

TransPerfect, the largest provider of language and AI solutions for global business, today announced it has launched the TransPerfect Interpretation App, enabling users to connect to a live, expertly trained video or phone interpreter in seconds. 

Available on the web, iOS, Android, and Microsoft devices, the app makes accessing over-the-phone interpretation and video remote interpretation simple and fast. It supports 200+ languages, including American Sign Language, enabling users across multiple industries to quickly and effectively respond to customer needs. It’s ideal for hospitals, medical and benefit providers, financial branches, legal, retail stores, first responders, and others in any situation where customer interactions happen outside of a contact center.

To use the app, simply select a language from the menu and tap to choose audio or video interpretation. If a video interpreter is not available, the call will automatically route to an audio interpreter.

Available to all existing TransPerfect customers, the app enables users to:

  • Capture necessary data (account numbers, claim numbers, medical record numbers, etc.)
  • Adjust the audio, mute lines, turn video on and off
  • Add additional parties regardless of whether they have the application installed
  • Capture user satisfaction at the end of every call (customizable by client)

https://www.transperfect.com/about/press/transperfect-launches-new-app-mobile-interpretation

Box announces AI Platform to bring AI Agents to enterprise content

May 15, 2025 /

Box, Inc., an Intelligent Content Management (ICM) platform, announced the next evolution of its Box AI with a new generation of AI Agents designed to transform how organizations work with content. Customers will be able to leverage AI Agents for Search, Deep Research, and enhanced data extraction to uncover more value from their content in Box. Box also introduced a new Box AI Agent for Microsoft 365 Copilot that allows users to search, analyze, and act on Box content directly within Microsoft 365.

Box AI Agents are built with a layered approach, starting with enterprise knowledge found in Box, the Agents then leverage AI models from Amazon, Anthropic, Google, IBM, Meta, OpenAI, and xAI to best match the task’s demands. Every Agent is aligned to an objective, and follows a set of structured instructions that guide its actions. Users will be able to interact with Box AI Agents to extract insights from content and automate enterprise workflows. Box AI Agents can also be customized in Box AI Studio. 

Box AI Agents will be able to analyze large volumes of enterprise content to extract meaning and trends — automatically identifying the most relevant files using Box’s secure, permission-aware, retrieval-augmented generation (RAG) framework. 

https://blog.box.com/content-ai-virtual-summit-may-2025

Syncro Soft releases Oxygen Content Fusion 8.1

April 24, 2025 /

Syncro Soft, developer of the Oxygen XML suite of products, released Oxygen Content Fusion 8.1, a web-based collaboration platform for content creation and review. Version 8.1 is focused on streamlining DITA content management and collaboration by introducing more flexible project creation, enhanced file comparison and merging capabilities, and new AI-enabled features through integration with the Oxygen AI Positron Assistant 5.0.

  • Users can start projects immediately even before linking to a Git repository and create them from predefined templates. Publications from existing DITA-OT project files can be imported and used for editing and validation context.
  • The file comparison and merging tool includes a Differences View to track replies and review comments. Ignoring white-spaces enables focusing on meaningful content differences, rather than cosmetic formatting changes.
  • With AI Positron Assistant 5.0 integration users can attach Word, PowerPoint, and PDF files for context in AI interactions. The DITA document conversion and topic analysis enables restructuring and updating content.
  • Custom AI actions can be developed or existing ones filtered to suit specialized use cases. An external text or Markdown file may be leveraged for prompts.
  • Updated components include the latest Oxygen XML Web Author 27.1.0 for visual XML editing and Oxygen Publishing Engine 27.1.

https://www.oxygenxml.com/content_fusion/whats_new.html

Adobe announces updated Firefly

April 24, 2025 /

Adobe updated Firefly, their all-in-one app for AI-assisted content ideation, creation and production. Firefly empowers creators to generate images, video, audio and vectors from a single place with creative control, iterate on their creations across Adobe’s creative apps and seamlessly deliver them into production. The choice of partner models includes Google Cloud and OpenAI and AI-powered tools deeply integrated into Creative Cloud apps.

Firefly includes all of Adobe’s commercially safe creative AI models, including the new Firefly Image Model 4 for lifelike images, the new Firefly Image Model 4 Ultra for detail and complexity and the Firefly Video Model which generates footage from text prompts and images with creative control.

Firefly also provides creative professionals with the choice to explore in different aesthetic styles using models from partners, with Google Cloud and OpenAI models available today and models from partners including fal .ai, Ideogram, Luma, Pika and Runway available in the coming months. The all-new Firefly Boards, now in public beta in Firefly, gives creators an AI-first surface for moodboarding, exploring creative concepts, iterating on hundreds of variations at once and collaborating on ideation. 

Creators can use Firefly on the web today, with the mobile app coming soon.

https://www.adobe.com/ai/overview/firefly/gen-ai-approach.html

Adobe launches Adobe Experience Platform Agent Orchestrator 

March 18, 2025 /

Adobe Experience Platform Agent Orchestrator enables businesses to build, manage and orchestrate AI agents from Adobe and third-party ecosystems. With AEP as the foundation, agents are built with a deep understanding of customer data and content to enhance decision-making, as well as support for multiagent collaboration, and decision science and language models that enable dynamic and adaptive reasoning. AEP data is brought together under Experience Data Model schemas, which derive meaning from unrelated data and enables impactful customer experiences.

Adobe unveiled a suite of Experience Platform Agents to be leveraged directly within Adobe enterprise applications. Built on Adobe Experience Platform Agent Orchestrator, these out-of-the-box AI agents increase the capacity of teams by enhancing applications, such as Adobe Real-Time Customer Data Platform (CDP), Adobe Experience Manager, Adobe Journey Optimizer and Adobe Customer Journey Analytics.

Adobe Experience Platform Agents will augment the capabilities of marketing and creative teams to drive personalization. Adobe introduced ten AI Agents, including: Account Qualification Agent, Audience Agent, Content Production Agent, Data Insights Agent, Data Engineering Agent, Experimentation Agent, Journey Agent, Product Advisor Agent, Site Optimization Agent, and Workflow Optimization Agent.

https://news.adobe.com/news/2025/03/adobe-launches-adobe-experience-platform-agent-orchestrator-for-businesses

Implicit launches AI platform to transform product expertise

March 10, 2025 /

Implicit, a AI technology company, announced the launch of its AI platform designed to transform customer experience with AI-driven agent support and knowledge management. With a blend of agent-assist and self-service experiences, Implicit enables organizations to deploy support solutions tailored to their specific needs, improving efficiency and accuracy. The solution includes:

  • Implicit Knowledge: A self-service customer support chatbot that mirrors the expertise and empathy of top-tier technicians, allowing users to resolve issues without human intervention.
  • Implicit Support: An AI-powered product expert copilot that understands every documented product, issue, and resolution.

Addresses challenges faced by customer success and knowledge management teams:

  1. Ambiguous customer queries.
  2. Constantly evolving product lines and associated issues.
  3. The complexity of interconnected product ecosystems.
  4. The difficulty of managing distributed and private knowledge assets.
  5. Inconsistent, incomplete, or outdated knowledge bases.
  6. Multiple and often inconsistent authors contributing to knowledge repositories, including legacy documentation.

Implicit’s technology is built on knowledge graphs, GraphRAG, and chain-of-thought reasoning. By ingesting private product data – including product catalogs and taxonomies, problem and resolution situations, and error codes – the system intelligently maps relationships between products, their potential issues, and optimal solutions. The platform incorporates a human feedback loop for continuous improvement and provides citations for verification.

https://www.implicit.cloud/article/introducing-implicit-the-future-of-product-expertise

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