The Gilbane Advisor

Curated for content, computing, and digital experience professionals

Month: January 2022 (Page 2 of 3)

Gilbane Advisor 1-19-22 — Privacy, chatbots, data stacks, feature stores

January 19, 2022 /

This week we have content from Rachel Dulberg, and Cobus Greyling. News comes from dtSearch, MACH Alliance and AWS, Nosto and SearchNode, and Databricks.

Opinion / Analysis

Apple and Google are drawing the line on app privacy

Rachel Dulberg provides a quick update on the lumbering global privacy legislation, and then discusses the privacy rules Google and Apple are already putting in place in their app stores. Presumably, any organization with an app is going to have to do something, and soon. Fortunately, both companies have similar rules and Dulberg has some advice. (6 min read)

https://onezero.medium.com/everything-you-need-to-know-about-apple-googles-new-app-store-privacy-rules-9ec59b186cf3

Updated: the current conversational AI & chatbot landscape

Making astute technology decisions at the inception of your chatbot journey has a significant impact on what your chatbot’s trajectory will be…

Cobus Greyling provides lots of detail on frameworks and tools to help you navigate. (10 min read)

https://cobusgreyling.medium.com/updated-the-current-conversational-ai-chatbot-landscape-781a2e2dd68b

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Content technology news

AWS joins MACH Alliance

Amazon Web Services (AWS) has joined as an Enabler member, those that enable a MACH provider but don’t offer a direct MACH solution.
https://gilbane.com/2022/01/aws-joins-mach-alliance/

dtSearch updates product line

Includes Windows 11, Windows Server 2022, .NET 6 Support; Apple Silicon M1/ARM Developer Build; Multithreaded 64-bit Windows/Linux Preview.
https://gilbane.com/2022/01/dtsearch-updates-product-line/

Nosto acquires SearchNode, adds ecommerce Search to CX

Pairs SearchNode’s natural language processing search technology with Nosto’s CX personalization and merchandising capabilities.
https://gilbane.com/2022/01/nosto-acquired-searchnode-adds-ecommerce-search-to-cx/

Databricks launches Data Lakehouse for Retail

Lakehouse for Retail Solution Accelerators offer a blueprint of data analytics and machine learning use cases and practices.
https://gilbane.com/2022/01/databricks-launches-data-lakehouse-for-retail/

All content technology news

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

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Acquia adds retail machine learning models to CDP

January 18, 2022 /

Acquia announced advanced retail machine learning models for Acquia Customer Data Platform (CDP), designed to increase customer lifetime value. Among these is a new “market basket” model to drive digital commerce conversions by intelligently bundling relevant products, to help retailers to better understand the behavior of their customers. The market basket model for Acquia CDP is an analytics solution that helps retailers effectively pair products, price packages and gain a deeper understanding of their customers’ buying preferences. This model works by identifying correlations between items frequently purchased together to make smarter recommendations to end customers.

https://www.acquia.com/newsroom/press-releases/acquia-introduces-retail-machine-learning-models-increase-customer-lifetime

dtSearch updates product line

January 18, 2022 /

dtSearch announced a new version, 2101.02, of its product line to instantly search for terabytes of online and offline data, spanning multiple folders, emails including attachments and nested attachments, online data and other databases. The product line covers enterprise and developer applications. The developer SDKs also make available dtSearch’s document filters. Developer applications can run “on premises” or in a cloud environment like Azure or AWS. The new version includes:

  • Windows 11, Windows Server 2022, and .NET 6 added as supported platform/environments 
  • Apple silicon M1/ARM developer build for the dtSearch Engine for macOS 
  • Multithreaded 64-bit indexer preview feature for much faster indexing on multicore Windows and Linux systems 
  • Search dialog box improvements for handling large numbers of indexes 
  • Support for the new 64-bit versions of Adobe Acrobat and Adobe Reader for end-user PDF display with highlighted hits 
  • Addition of Korean Hancom Office HWPX to dtSearch document filters

https://www.dtsearch.com/ReleaseNotes.html

AWS joins MACH Alliance

January 17, 2022 /

MACH Alliance, a group of independent tech companies dedicated to advocating for open, best-of-breed technology ecosystems, announced today that Amazon Web Services (AWS) has joined as an Enabler member.

MACH Alliance announced in December its new Enabler membership category, which was created for companies that are utilized by MACH organizations to deliver a service or technology but they themselves do not offer a direct MACH solution. They are, therefore, enabling a MACH provider but don’t offer a direct MACH solution. A MACH architecture, which stands for Microservices, API-first, Cloud native and Headless (MACH), gives companies a deeper level of agility, allowing them to deliver new features to their customers at speed. This architecture has spread from e-commerce to store systems and is now changing the way enterprise software is developed and utilized across virtually every industry, not just commerce.

https://machalliance.org/insights/aws-joins-mach-alliance

Databricks launches Data Lakehouse for Retail

January 13, 2022 /

Databricks announced the Databricks Lakehouse for Retail, the company’s first industry-specific data lakehouse for retailers and consumer goods (CG) customers. With Databricks’ Lakehouse for Retail, data teams are enabled with a centralized data and AI platform that is tailored to help solve data challenges that retailers, partners, and their suppliers are facing.

Databricks’ Lakehouse for Retail delivers an open, flexible data platform, data collaboration and sharing, and a collection of tools and partners. Designed to jumpstart the analytics process, new Lakehouse for Retail Solution Accelerators offer a blueprint of data analytics and machine learning use cases and practices to save development time for data engineers and data scientists. Solution accelerators include:

  • Real-time Streaming Data Ingestion: with point-of-sale, mobile application, inventory and fulfillment data.
  • Demand forecasting and time-series forecasting: with fine-grained demand forecasting to predict demand for items and stores.
  • ML-powered recommendation engines: specific recommendations models including neural network, collaborative filtering, content-based recommendations. 
  • Customer Lifetime Value: predict behaviors of churn, and segment consumers with customer analytics accelerators to help improve decisions on product development and promotions.

Databricks partners like Deloitte and Tredence are delivering pre-built analytics solutions on the lakehouse platform that address real-time customer use cases.

https://databricks.com/solutions/industries/retail-industry-solutions

Gilbane Advisor 1-12-22 — Web3, blockchain, causal confusion

January 12, 2022 /

This week we have content from Moxie Marlinspike, Bart de Langhe & Stefano Puntoni, and Benedict Evans. News comes from Cloudinary and Indivio, Upland Software and Objectif Lune, and Datadog and AWS.

Opinion / Analysis

My first impressions of web3

Signal founder and crypto sceptic Moxie Marlinspike published an excellent weekend post that is the latest must-read on Web3, and decentralization in particular. It quickly went viral and has prompted necessary discussion. The list of useful reactions is way too long to list here, but the best place to start is the response from Ethereum’s Vitalik Buterin.

https://moxie.org/2022/01/07/web3-first-impressions.html

Tech questions for 2022

Sometimes the centre of gravity in tech is very clear, but as we enter 2022 there are lots of areas where trillion dollar questions are wide open. These are the questions I wonder about today…

Benedict Evans. Useful questions as always, and not just about Web3.

https://www.ben-evans.com/benedictevans/2022/1/2/2022-questions

Does personalized advertising work as well as tech companies claim?

Many Big Tech companies have created platforms that offer businesses tips and tools and services to better target their customers online. These can be helpful — but anybody relying on them needs to be very careful. That’s because many of these companies’ claims about how to measure advertising effectiveness are wrong.

Meta, Google, Twitter, and causal confusion.

https://hbr.org/2021/12/does-personalized-advertising-work-as-well-as-tech-companies-claim?

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Content technology news

Cloudinary acquires Indivio

Cloudinary with Indivio’s offering help marketing teams scale the volume and frequency of on-brand creative content without overburdening creative teams.
https://gilbane.com/2022/01/cloudinary-acquires-indivio/

Upland Software acquires Objectif Lune

Adds to its document workflow products large-volume print production as well as automated delivery across web, email, and mobile platforms.
https://gilbane.com/2022/01/upland-software-acquires-objectif-lune/

Datadog announces strategic partnership with AWS

Datadog provides visibility into into AWS-hosted, on-premises, and hybrid environments during cloud migration.
https://gilbane.com/2022/01/datadog-announces-strategic-partnership-with-aws/

All content technology news

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy | Contact

Upland Software acquires Objectif Lune

January 10, 2022 /

Upland Software, Inc. announced that it has acquired Objectif Lune Inc., an enterprise software provider of document composition and business communication automation. With the addition of Objectif Lune, Upland expands its global document workflow product library by adding the capability to modernize complex, paper-based documents for large-volume print production as well as automated delivery across web, email, and mobile platforms.

While the business world becomes increasingly digital, many global companies still need to produce paper documents, either because of customer demand or to meet regulatory requirements. The challenge, however, for many companies is they need to find a way to compose, automate, and exchange documents based on content from their existing back-office systems to produce interactive business communications, while maintaining compliance and reducing production costs.

Upland’s document workflow products – which include AccuRoute, FileBound, InterFAX, and Upland Intelligent Capture – improve productivity and reduce costs by enabling digital transformation for any size business across industries such as healthcare, financial services, legal, government, and education.

https://www.uplandsoftware.com ■ https://www.objectiflune.com/en/

Cloudinary acquires Indivio

January 10, 2022 /

Cloudinary, a media experience platform, announced its acquisition of Indivio, a video software company that helps modern marketing teams create and deliver high-performing, data-driven video campaigns faster. The entire Indivio team has joined Cloudinary, with CEO and co-founder Josh Dorward becoming Managing Director of the company’s newly formed Video Creative Automation business line.

Cloudinary’s automated, AI-based approach to media management and experience allows brands to create and deliver digital experiences without the challenges that come from trying to manage all that’s needed to do so at scale. With Indivio’s offering marketing teams can:

  • Scale the volume and frequency of on-brand creative content without overburdening creative teams. Brands can use dynamic templates and content from a variety of sources, including live product detail pages, to automatically create highly relevant and personalized videos.
  • Streamline creative onboarding with support for tools like Adobe After Effects.
  • Accelerate the QA of dynamic video creative.

Cloudinary will continue to fully support the Indivio product line. It also plans to leverage Indivio’s technology to develop a fully integrated video creative automation experience within the Cloudinary media experience platform.

https://cloudinary.com ■ https://www.indiv.io

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