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Tag: compliance (Page 1 of 3)

CrownPeak and Magus Partner to Deliver Complete SaaS Solution for Web Content Management

CrownPeak, the Web Content Management (WCM) Software-as-a-Service (SaaS) solution provider, and Magus, the SaaS website quality and compliance monitoring provider, announced a partnership making the Magus ActiveStandards website governance platform available with the CrownPeak Cloud Web Content Management (WCM) System. The combined offering is a complete SaaS solution that gives the ability to allow more business users to publish content across multiple digital channels while protecting the brand by ensuring compliance with corporate, legal and regulatory standards. Online marketers are able to implement these initiatives in the cloud and receive the capability to quickly and easily deliver content to mobile devices, target content based on browsing behavior, integrate analytics into a content management environment and target content for authenticated site visitors and more when using the CrownPeak Cloud WCM System with the ActiveStandards compliance platform. The CrownPeak Cloud WCM System is a configurable solution that allows one to add, update and manage external content and make styling changes as quickly as eBusiness strategies demand. IT departments can maintain control of the infrastructure while giving Marketing the ability to serve visitors with the right content at the right time. The CrownPeak solution offers pre-integrated frameworks, the ability to deliver Cloud WCM globally without replicating IT infrastructure, a platform agnostic solution to import, export and publish data through standard protocols and formats. http://www.crownpeak.com/ http://www.magus.co.uk/

New Paper – Looking at Website Governance

I am delighted that I’ve just completed my first solo paper here as an analyst: Looking Outside the CMS Box for Enterprise Website Governance. I say solo, but I ought to start by saying I’m grateful for having had a great deal of support from Mary Laplante as my reform from vendor to analyst continues.

This paper has allowed me to pick at a subject that I’ve long had in the back of my mind, both in terms of CMS product strategy and of what we, as content management professionals, need to be cognizant of as we get swept up in engaging web experiences – that of corporate content governance.

When I write and talk about web engagement or the web experience, I often refer to the first impression – that your website meets all of your audience, prospects, customers or citizens. They don’t all see your shiny headquarters building, meet the friendly receptionist or see that you have todays copy of The Times on the coffee table – but they do see your website.

Mistakes such as a misspelling, an outdated page or a brand inconsistency all reflect badly on your attention to detail. This tarnishes the professionalism of your services, the reliability of your products, and attention you will pay to meeting consumer needs.

Of course, when those lapses are related to compliance issues (such as regulatory requirements and accessibility standards), they can be even more damaging, often resulting in financial penalties and a serious impact on your reputation.

I see this governance as the foundation for any content driven business application, but in this paper we focus on website governance and aim to answer the following questions:

  • What are the critical content governance risks and issues facing the organization? 
  • Is your CMS implementation meeting these challenges? 
  • What solutions are available to address governance needs that are not addressed by CMS? 

The paper is  now available for download from our Beacon library page and from Magus, who sponsored it.

Magus are also presenting business seminars on website governance and compliance  on October 12 in Washington, DC, and October 14 in New York. My colleague Scott Liewehr will be presenting at those events, drawing on the analysis in the Beacon as part of that seminar program. You can learn more about those events and register on the Magus website.

 

Vignette Releases Content Management Audit Solutions

Vignette Corporation (NASDAQ: VIGN) announced the release of Vignette Content Management Audit Solutions. The solutions allow organizations to track and archive changes across multiple Web sites and provide a simplified process for meeting operational or regulatory auditing compliance requirements. In addition to enabling compliance, Vignette Content Management Audit Solutions help organizations optimize and improve operational Web site management processes by reporting on content creation, contribution and user trends that can identify system or process bottlenecks. Once an organization knows how and when its content is being managed, it can easily make modifications to drive efficiency and reduce the amount of time it takes to publish fresh content. Vignette Content Management Audit Solutions are available in complimentary and enhanced packages. Vignette Content Management Audit, included within the Vignette Content Management console, includes event history views. The enhanced offering allows organizations to leverage on-demand reporting of events, users and time periods in a dashboard or drill down format in order to identify trends. http://www.vignette.com

Enterprise Search and Collaboration, or is it Compliance?

For two weeks in a row I have been struck by the appearance of full page ads on the inside cover of Information Week for Autonomy ControlPoint. For a leading search vendor, this positioning is interesting and raises a number of rhetorical questions about Autonomy’s direction and perhaps even the positioning of search in the marketplace. Top of my mind are these:

  • How will Autonomy be viewed by IT folks, whom I assume are the principal readers of Information Week?
  • Is this a shift away from an emphasis on search as “search” by Autonomy?
  • Is Autonomy just expanding its range to broader business interests to gain better enterprise penetration?
  • Will their deep technical competence in search be as rich in the areas of governance and compliance?

To try to get a handle on all of this, since the second ad had no URL, I went to the electronic version online at Information Week archives but discovered that the ads don’t appear in the PDF. No problem; I went to the advertisers’ index and clicked on the Autonomy link, thinking that the link would take me to the ControlPoint pages on their Web site. It only took me to the main page for Autonomy where there was nothing referring to ControlPoint, compliance, regulation or governance (all words prominent in the magazine print ads). I tried the drop-down for Products; nothing there either. At least Autonomy uses IDOL as its search engine on its own Web site, so I tried it. Yea! ControlPoint appeared in the results; the first entry got me to a page describing it.

But what else did I learn by following the breadcrumbs? A step back to the “products” level brought me to an Autonomy Electronics Records Management description and I began to notice the logo in the upper right said “Autonomy Meridio.” Lots of clicks later, I discovered that Meridio was acquired by Autonomy in 2007, which I probably would have known if I had paid more attention to “non-search” stuff. ControlPoint belongs in that family of products. When I clicked on this sidebar link, Autonomy ControlPoint: Information Governance for SharePoint and this one, Meridio eDRM for Microsoft Office, more questions came to mind:

  • Is Autonomy, the search company with its Meridio and Interwoven acquisitions, having a serious run at Microsoft by entering their traditional markets?
  • If an office tools software company like Microsoft slides into the search market by acquiring FAST and then leverages its great success with SharePoint by making FAST its default search offering, why shouldn’t Autonomy turn the tables?
  • By appealing to IT professionals will Autonomy be able to gain mind share that pits them directly against Microsoft with language like “Named Email and Compliance Vendor of the Year by Financial-i” and “Is SharePoint enough?”

Yes, we are going well Beyond Search, aren’t we?

HiSoftware Unveils Compliance Sheriff for Managing Web Content and Regulatory Governance

HiSoftware, a provider of software, services and managed operation solutions that monitor and optimize Web content governance, quality and regulatory compliance, today announced the release of Compliance Sheriff, a hosted management solution that provides testing and reporting for standards-based policies including accessibility and privacy. HiSoftware Compliance Sheriff allows organizations to integrate an automated solution for managing Web Governance standards as part of a corporate Risk Management strategy. HiSoftware Compliance Sheriff’s modules allow users to test for standards-based and custom factors including: Accessibility Compliance module can report on Section 508, WCAG 1.0 and WCAG 2.0, CLF, XAG and any standard derived from WCAG or Section 508; Privacy Policy Compliance module can report on a number of multi-national regulatory and compliancy standards including: Gramm-Leach Bliley Act (GLBA), Children’s Online Privacy Act (COPPA), Health Insurance Portability and Accountability Act (HIPPA), US Privacy Act and other key US and international standards; Custom Guideline and Policy Compliance for all content including but not limited to: HTML, XHTML, SVG, XML and any other text or element based content. HiSoftware Compliance Sheriff provides an integrated digital Dashboard Reporting System that provides access to executive level summary reports. HiSoftware Compliance Sheriff is available immediately through HiSoftware and its authorized resellers as a hosted server solution. Solutions start at $4,995 for SMB offerings to $25,000 per module. http://www.hisoftware.com

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