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Category: Content creation and design (Page 1 of 72)

Technologies and strategies for authoring and editing, including word processors, structured editors, web and page layout and formatting, content conversion and migration, multichannel content, structured and unstructured  data integration, and metadata creation. 

Krisp launches real-time Voice Translation SDK

February 18, 2026 /

Krisp announced the launch of its Voice Translation SDK, enabling CX platform developers to embed real-time multilingual voice-to-voice translation into live customer conversations. The technology has been live in production CX environments since 2025 as part of Krisp’s Call Center AI platform, operating in customer conversations globally before its SDK release.

Real-time voice translation must operate on continuous audio streams where latency, accuracy and conversational flow are tightly linked. Systems must recognize diverse accents, perform reliably in noisy environments and preserve natural turn-taking.

Krisp’s Voice Translation SDK is engineered to balance these competing constraints in live, two-way conversations. It supports any combination of over 60 languages and is optimized for synchronous interactions where clarity and conversational continuity are critical. This enables multilingual interactions within live conversations without requiring human interpreters.

The SDK is available for Windows, macOS and Web developers, allowing integration into both native and browser-based applications. To improve performance in real-world conditions, Krisp applies local Noise Cancellation before audio is processed in the cloud, isolating the primary speaker and improving recognition accuracy. The SDK also supports custom vocabulary and domain-specific dictionaries, enabling teams to enforce terminology and maintain consistency across professional environments.

https://krisp.ai/blog/real-time-voice-translation-sdk/

Dataiku launches 575 Lab, its new open source initiative for responsible AI

February 18, 2026 /

As AI moves from pilots to business-critical deployment, the issue is no longer access. It’s trust. Open source tools support that trust by keeping core components inspectable and standardizable, enabling stronger oversight across modern AI systems. Today, Dataiku announced the launch of the 575 Lab, Dataiku’s Open Source Office. The 575 Lab will release two new open-source toolkits designed to help enterprises make AI systems more transparent, governable, and fit for real-world use.

The 575 Lab will focus on delivering deployable tools that strengthen explainability, privacy, and governance across modern AI and agentic systems. The two initial open-source projects will be: 

  • Agent Explainability Tools that will help teams trace and understand decision-making across multi-step agent workflows, making agent decisions transparent for data scientists, compliance teams, and end users.
  • Privacy-Preserving Proxies that will enable safer use of closed-source models by protecting sensitive data end-to-end, and that teams will be able to run locally.

Both projects will be designed to support responsible enterprise AI, with a focus on reliability, security, transparency, and explainability.

The 575 Lab is now available to the community of AI specialists, data scientists, and developers responsible for creating, deploying, and scaling AI agents and applications.

https://www.dataiku.com/press-releases/dataiku-launches-575-lab/

DeepL launches voice API for real-time speech transcription and translation for instant multilingual communication

February 2, 2026 /

DeepL, a global AI product and research company, announced the general availability of DeepL Voice API. Developers can now integrate real-time voice transcription and translation capabilities into their applications, enhancing multilingual support for businesses.

The DeepL Voice API allows businesses to stream audio and receive transcriptions in the source language, along with translations into up to five target languages. The API provides a seamless experience, so language barriers do not hinder effective communication.

The DeepL API enables: 

  • Hire for expertise, not language coverage DeepL Voice API lets contact centers staff agents who understand the customer issue and the business context, even when they do not speak the customer’s language.
  • Expand talent pools while managing costs By reducing the need for language specific staffing, teams can centralize or distribute support more flexibly, which can lower operating costs and improve coverage planning.
  • Provide reliable coverage in urgent moments Real time translation helps teams maintain service levels during nights, weekends, and holidays, when fewer specialized language agents are available.
  • Two way understanding, not just text on screen Agents can follow the conversation through live translated audio, alongside on screen transcription and translation, so they can respond naturally and confidently in the moment.

https://www.deepl.com/en/press-release/deepl_launches_voice_api_for_real_time_speech_transcription_and_translation

Verndale acquires the Product Experience Division of Amp

January 22, 2026 /

Verndale, a digital experience and technology company, today announced the acquisition of the Product Experience Division of Amp, from Advantage Solutions. They will operate as Verndale as part of the acquisition.

The move is to Verndale’s position as a modern growth partner, expanding its ability to take brands from initial concept to fully built digital products, and continuously optimize them for measurable business impact.

The Product Experience Division of Amp is known for combining its product design, UX, engineering and digital marketing capabilities via an embedded approach to building digital product experiences for global brands across tech, CPG, healthcare, and consumer industries. The team brings deep capabilities in product strategy, rapid prototyping, product development, and ongoing management through SEO, analytics, and experimentation.

The acquisition strengthens Verndale’s ability to support the full lifecycle of digital experience, from ideation and UX through engineering, activation, and ongoing product management. It also expands Verndale’s reach into growth-minded verticals such as technology and CPG, where brands increasingly expect partners to blend product development with performance marketing and experience optimization.

This acquisition reflects Verndale’s continued investment in building a next-generation digital experience platform, combining product, UX, engineering, data, and marketing capabilities into a single, accountable partner.

https://www.verndale.com/about-us/news/verndale-acquires-product-experience-division-of-amp

Microsoft announces agentic AI capabilities for retail

January 8, 2026 /

Microsoft announced a set of agentic AI capabilities aimed at supporting automation and decision-making across retail operations, including merchandising, marketing, store operations, and fulfillment. The tools are designed to connect data and workflows so teams can act on context in real time.

Copilot Checkout, now available in the U.S. on Copilot.com, allows shoppers to complete purchases directly within Copilot without being redirected to a retailer’s website, while merchants remain the merchant of record. The service integrates with partners including PayPal, Shopify, and Stripe, and supports participating retailers such as Urban Outfitters, Anthropologie, Ashley Furniture, and Etsy sellers.

Microsoft also introduced Brand Agents for Shopify merchants and a personalized shopping agent template in Copilot Studio. These tools enable conversational shopping experiences using a retailer’s product catalog, with options ranging from turnkey deployment to fully customizable implementations.

In public preview, a catalog enrichment agent template automates product onboarding and categorization by extracting attributes from images and enriching data for search and recommendations.

For physical stores, a store operations agent template provides natural-language access to inventory, policies, and operational insights, helping staff manage workflows, staffing, and day-to-day decisions using internal and external data signals.

https://news.microsoft.com/source/2026/01/08/microsoft-propels-retail-forward-with-agentic-ai-capabilities-that-power-intelligent-automation-for-every-retail-function

WP Engine acquires Big Bite

January 7, 2026 /

WP Engine, a global web enablement company providing products and solutions for websites built on WordPress, today announced its acquisition of Big Bite, an enterprise agency known for the development of advanced editorial tools to improve how global brands and media organizations create and share digital content.

A longstanding WP Engine agency partner, Big Bite has over a decade of experience developing newsroom platforms, publishing workflows, and specialized tools that combine editorial flexibility with technical excellence. Their publishing expertise has helped transform the digital ecosystems of some of the world’s biggest media brands, including The Times, The Wall Street Journal, New York Post, Metro, and Macworld. As part of this transaction, Big Bite’s agency business will be wound down, and its team will transition into WP Engine’s Engineering organization to help build products that enhance publishing solutions for customers and agency partners. 

Big Bite’s publishing expertise, focused on navigating the rapidly changing digital landscape with innovative solutions, will seamlessly integrate into the premium service WP Engine provides its network of global agency partners.

https://wpengine.com/blog/wp-engine-acquires-big-bite/

Squirro announces Squirro Release 3.14.4

December 15, 2025 /

Squirro, a global supplier of enterprise-grade Generative AI and knowledge graph technology, announced the general availability of its latest Long-Term Support (LTS) platform update. Squirro Release 3.14.4 introduces new capabilities designed to close the gap between structured enterprise knowledge and ad-hoc user workflows.

Most notably, the update includes direct file uploads, multimodal image reasoning, and an enterprise-grade prompt library – features that help organizations extract insights from complex documents, whether stored in enterprise repositories or sitting on a user’s desktop.

The centerpiece of the latest Squirro Platform Release is an enhanced chat experience designed for versatility and depth. Direct file uploads let users bypass traditional indexing workflows by dragging contracts or reports directly into the chat for on-the-spot analysis. For complex long-form content, a new “Chat with Item” agent maintains deep memory context retaining the first 100 pages plus a summary to support Q&A sessions without losing the thread.

Multimodal image reasoning enables the AI to interpret charts, tables, and images contained within documents, while newly introduced table rendering capabilities automatically format structured data outputs into clean, readable tables.

By combining deep context memory, multimodal reasoning, and dynamic ad-hoc analysis, the upgrade enhances reasoning capabilities of auditable agentic workflows.

https://squirro.com/news-and-events/new-release-december-2025-enhanced-chat-multimodal-reasoning

Bloomreach launches Personalized Media in-Grid

November 13, 2025 /

Bloomreach, an agentic platform for personalization, introduced Personalized Media in-Grid, a new capability that turns static product grids into intelligent storytelling surfaces, powered by its AI-powered search solution Bloomreach Discovery and amplified through its marketing and conversational shopping solutions. The feature transforms product-listing pages into dynamic, story-driven experiences, showcasing Bloomreach’s connected suite. Personalized Media in-Grid brings the compound value of the platform to life, uniting placement, personalization, and conversation inside the shopping journey.

Today’s product-listing pages are largely static and transactional. Personalized Media in-Grid changes that by allowing retailers to insert videos, images, buying guides, seasonal promotions, and cross-sell messages between products on search and category pages. With slot selection, in-context preview, audience targeting, and scheduling capabilities, merchandising teams can manage and optimize content, and

  • Blend storytelling with commerce: Insert rich media, buying guides, promotional banners, and cross-sell content directly into product grids at specific slots.
  • Manage content: Apply rules globally across queries or categories, preview in context, and schedule campaigns..
  • Target specific audiences: Deliver tailored messages by integrating with Bloomreach Engagement for segmentation and 1:1 personalization, and with Bloomreach Clarity for conversational experiences.
  • Measure impact: Track performance through Discovery’s built-in analytics and extend reporting through Engagement dashboards.

https://www.bloomreach.com/en/news/2025/bloomreach-unites-search-storytelling-and-personalization/

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