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Category: Enterprise software & integration (Page 2 of 34)

Couchbase unveils Edge Server

Couchbase, Inc., a developer data platform for critical applications in our AI world, launched Couchbase Edge Server, an offline-first, lightweight database server and sync solution designed to provide low latency data access, consolidation, storage and processing for applications in resource-constrained edge environments.

Edge applications that rely solely on cloud databases can be slowed down due to connectivity challenges, but local databases don’t always offer a solution as they can be difficult to deploy within limited computing environments.

Couchbase Edge Server is built on the Couchbase Lite core engine, an AI-ready embedded database for running critical applications on hundreds of thousands of client devices. The Edge Server is deployed as a standalone server and provides support for a simple access interface for local client access. It delivers offline-first benefits through seamless synchronization – downstream with Couchbase Lite-based edge clients and upstream to Couchbase Capella and self-managed Couchbase instances.

Couchbase Edge Server enables organizations to run edge applications efficiently on as little as one gigabyte of RAM on a single board computer. This can dramatically reduce the cost of edge deployments across many locations, by serving communities of web and mobile clients at each location through a local database backend.

https://www.couchbase.com/blog/couchbase-edge-server-lightweight-sync/

data.world announces Archie Chat for enterprise data catalogs

data.world, an enterprise data catalog for the modern data stack, announced the public beta launch of Archie Chat, an AI-powered catalog assistant that improves how users interact with their enterprise data catalog. Archie Chat helps users find answers to their questions quickly through natural language conversation, driving catalog adoption and enhancing data discovery across organizations.

Archie Chat, the evolution of data.world’s AI capabilities, combines knowledge graph technology with modern language model architecture to create a more intuitive data discovery experience. The assistant enables users to interact conversationally with their data catalog, receive guided support with catalog management tasks, and quickly find precise information without specialized query knowledge.

Archie Chat is built specifically for enterprise data environments, ensuring security, accuracy, and contextual relevance. Features include:

  • Self-hosted language model technology that ensures sensitive data remains under customer control
  • Transparent “thought process” documentation that shows users exactly where information is sourced
  • Multi-turn conversations allowing users to refine and follow up on queries naturally
  • Cross-platform integration with Slack, browser interfaces, and a public API, meeting users where they work
  • Enterprise-grade security with no data sharing to third parties for model training
  • Built on data.world’s proprietary AI Context Engine (AICE) for agent orchestration.

https://data.world

TransPerfect introduces Zendesk Support App

TransPerfect, a provider of language and AI solutions for global business, announced its new TransPerfect for Zendesk Support App for translation within Zendesk’s Agent Workspace. The app enables users to easily and instantly translate messages and ticket conversations while integrating seamlessly with the GlobalLink Now API, providing businesses with a solution for cost-effective multilingual content management within Zendesk.

GlobalLink Now is TransPerfect’s suite of AI-powered products, services, and solutions. It provides secure, real-time translations via self-service tools, browser extensions, APIs, and workflow integrations to optimize multilingual content management. It includes a hub and plugin for instant machine translation, alongside AI consulting and generative AI offerings.

Agents using the TransPerfect for Zendesk Support App will be able to:

  • Leverage neural machine translation, large language models, and human linguists
  • Provide translations that meet GDPR, ISO 27001, SOC 2, and global data standards
  • Employ instant language detection that eliminates the need for manual language selection, enabling quick agent response times and increasing CSAT and NPS scores
  • Access on-demand text translation for personalized responses
  • Support customers in multiple languages with a single support team
  • Engage customers across different regions without the need for multilingual agents
  • Automatically submit and close tickets for improved CSAGT scores

https://www.transperfect.com/about/press/transperfect-introduces-zendesk-support-app

Introducing Contentstack EDGE, an adaptive digital experience platform

Contentstack, a digital experience platform, announced the launch of Contentstack EDGE, an adaptive digital experience platform built for the AI era. Their next-generation digital experience platform (DXP) unifies the company’s headless CMS, recently acquired real-time customer data platform Lytics, personalization, automation, AI, and front-end hosting capabilities. Together, Contentstack EDGE is capable of delivering adaptive experiences, reacting in real-time to every customer interaction while staying on-brand through AI and data-driven decision-making.

Contentstack EDGE is built on a composable architecture combining its headless CMS and real-time CDP into an easy-to-use solution backed by the company’s Care Without Compromise support program and no-fail AI guarantee.

Contentstack EDGE embraces the company’s vision for digital experiences that are:

  • AI-Powered: Brand-aware generative AI and automated workflows to create, manage, and distribute intelligent content at scale with precision.
  • Data-Driven: Real-time, first-party customer data unified across sources to deliver the right message, to the right person, in the right channel, at the right time, every time.
  • Personalized: Content and journey analytics, and predictive modeling so brands can deliver highly dynamic and responsive experiences in real time.

https://www.contentstack.com/company/press/introducing-contentstack-edge-the-worlds-first-adaptive-digital-experience-platform

IBM to acquire DataStax

IBM announced its intent to acquire DataStax, an AI and data solution provider. DataStax’s technology will enhance IBM’s watsonx portfolio of products accelerating the use of generative AI, helping companies unlock value from vast amounts of unstructured data.

The acquisition also builds on IBM’s commitment to open-source AI. DataStax is the creator of AstraDB and DataStax Enterprise, NoSQL and vector database capabilities powered by Apache Cassandra; and Langflow, the open-source tool and community for low-code AI application development.

IBM will continue to support, engage, and innovate with the open-source Apache Cassandra, Langflow, Apache Pulsar, and OpenSearch communities in which DataStax participates. IBM’s long-standing commitment to open-source AI includes the open-source IBM Granite foundation models and Instruct Lab, an approach to advancing true open-source innovation around LLMs.

IBM helps clients scale generative AI and transform their business using enterprise data. The acquisition of DataStax enhances these efforts. Their vector database excels at harnessing unstructured enterprise data and accelerating its time to value, and Langflow provides a graphical, low-code design environment and component orchestration for generative AI apps that facilitates collaboration across diverse skillsets.

The acquisition is expected to close in the second quarter of 2025.

https://newsroom.ibm.com/2025-02-25-ibm-to-acquire-datastax,-deepening-watsonx-capabilities-and-addressing-generative-ai-data-needs-for-the-enterprise

MongoDB acquires Voyage AI

MongoDB, Inc., a database for modern applications, announced it has acquired Voyage AI, a provider of embedding and reranking models for AI applications. Integrating Voyage AI’s technology with MongoDB will enable organizations to easily build trustworthy, AI-powered applications by offering accurate and relevant information retrieval deeply integrated with operational data.

The risk of hallucinations has limited the use of AI applications for mission-critical use cases. These hallucinations typically occur when the AI model lacks sufficient understanding or context of data within an enterprise.

Companies need high-quality retrieval that ensures the most relevant information is extracted from their data with precision. Voyage AI’s advanced embedding and reranking models enable applications to extract meaning from specialized and domain-specific text and unstructured data—ranging from legal and financial documents to images, code, and enterprise knowledge bases. Their models are trusted by Anthropic, LangChain, Harvey, and Replit. Currently, Voyage AI’s embedding models are the highest-rated zero-shot models in the Hugging Face community. Voyage AI’s expertise in embedding models and retrieval architectures will enhance MongoDB’s AI capabilities to solve challenging problems with building and scaling AI applications.

Voyage AI’s embedding and reranking models will remain available through Voyage AI, AWS Marketplace, and Azure Marketplace.

https://www.mongodb.com/blog/post/redefining-database-ai-why-mongodb-acquired-voyage-ai

Databricks announces launch of SAP Databricks

Databricks, a Data and AI company, today announced the launch of SAP Databricks, a strategic product and go-to-market partnership with SAP that natively integrates the Databricks Data Intelligence Platform within the newly launched SAP Business Data Cloud. The partnership combines business data that is in SAP with the Databricks platform for data warehousing, data engineering, and AI all governed by Databricks Unity Catalog. Databricks recently announced $15B in fundraising and intends to earmark a quarter of a billion dollars ($250M) to help make customers and system integrator partners successful with SAP Databricks across deployment and migrations, to unlock the business value of SAP data.

SAP Databricks allows customers to combine their SAP data with the rest of their enterprise data easily. Through bi-directional sharing of data via Delta Sharing between their SAP Databricks environment and their native Databricks (non-SAP) environment, they can unify all their data without complicated data engineering. The entire data estate is then consistently governed and secured with Unity Catalog so enterprises can build on a trusted foundation, allowing enterprises to conduct exploratory data science and SQL analytics at scale with a full understanding of the business semantics.

https://www.databricks.com/blog/introducing-sap-databricks

Sprinklr announces new integration with Bluesky for insights and publishing

Sprinklr, a unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new integration with Bluesky for insights and content publishing. The partnership allows Sprinklr customers to integrate Bluesky into global marketing and insights strategies. 

The rapid growth and engagement levels on Bluesky led Sprinklr customers to ask Sprinklr to help them seamlessly integrate the platform into their global strategies.

Customers can now leverage the Sprinklr platform to engage audiences on Bluesky, deliver consistent content, track key metrics, and gather insights to inform brand strategies. Bluesky provides a unique level of control to users over their experiences on the platform. This approach is important and differentiating, as it leads to strong communities tailored toward shared interests. The community on Bluesky is organic and highly engaged, and if brands can create content that engages users in an authentic way, they can get a massive return. With this new API integration, Sprinklr offers customers the ability to:

  • Create, manage, and publish content to Bluesky through Sprinklr
  • Include Bluesky data in social listening dashboards and research
  • Track Broader analytics and insights to inform business strategy

For more information on integrating Bluesky into your social channel strategy, visit the Sprinklr website or contact your Sprinklr representative. 

https://www.sprinklr.com

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