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Category: Enterprise software & integration (Page 18 of 32)

Snowflake announces support for unstructured data and more

Snowflake announced new features to enable Snowflake customers to work with more types of data, have a more powerful developer experience, deliver more control over data, and access data services within the Data Cloud. Features include:

Unstructured Data – In addition to structured and semi-structured data, Snowflake announced support for unstructured data such as audio, video, pdfs, imaging data and more – which will provide the ability to orchestrate pipeline executions of that data. Unstructured data management in Snowflake means customers will be able to avoid accessing and managing multiple systems, deploy fine-grained governance over unstructured files and metadata, and gain more complete insights. This feature is currently in private preview.

Snowpark – A new developer experience that will allow data engineers, data scientists, and developers to write code in their languages of choice, using familiar programming concepts, and then execute workloads such as ETL/ELT, data preparation, and feature engineering on Snowflake. Snowpark is currently available in testing environments only.

Data Services on Snowflake Data Marketplace – Snowflake Data Marketplace enables any Snowflake customer to discover and access live, ready-to-query, third-party data sets from more than 100 data providers, without needing to copy files or move the data. Now the marketplace also features data service providers.

Row Access Policies – Customers will be able to advance their data governance across all data objects and workloads in Snowflake. Row access policies will give Snowflake customers the ability to create policies for restricting returned result sets when queries are executed. Row access policies are designed to mitigate risk, improve governance, and help organizations better adhere to regional and industry-specific data privacy regulations. Snowflake’s row access policies feature is expected to be in private preview later this year.

https://www.snowflake.com

SnapLogic now available on AWS Marketplace

SnapLogic, provider of the Intelligent Integration Platform, announced that it now supports SaaS contracts in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). SnapLogic’s Intelligent Integration Platform uses AI workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. With availability in AWS Marketplace, customers can now leverage SnapLogic’s self-service interface to give both expert and citizen integrators the ability to manage all their application and data integration projects on a single, scalable platform. With SnapLogic, organizations can move data from hundreds of apps and data sources into Amazon Redshift with just a few clicks. Fast integration and accurate analysis are critical elements of digital transformation success. Customers also benefit from a simplified software procurement experience by leveraging their existing payment terms with AWS, and get consolidated billing for all of their AWS services, software, and SaaS product usage. SnapLogic is an AWS Advanced Technology Partner that has achieved AWS Data and Analytics Competency status as well as Amazon Redshift Ready designation.

https://www.snaplogic.com

Inrupt releases enterprise version of Solid Server

Tim Berners-Lee’s (unedited) announcement…

Today marks a huge milestone in Inrupt’s journey to deliver on my vision for a vibrant web of shared benefit and opportunity. I’m thrilled that the first enterprise-ready version of a Solid Server, Inrupt’s ESS, is now available for businesses and organizations. It’s the fruit of two years of work by our outstanding team. These technologies will fundamentally change how organizations connect people with their data and create value together. It’s going to drive groundbreaking new opportunities that not only restore trust in data but also enhance our lives.

We’ve reached this milestone alongside a trusted cohort of early adopters including the BBC, NatWest Bank, the UK’s National Health Service, and the Flanders Government. They’re each proving what’s possible for their users by changing the way they think about, share, and use data. You can read more about these important pilots in this blog post from Inrupt CEO, John Bruce.

The web was always meant to be a platform for creativity, collaboration, and free invention – but that’s not what we are seeing today. Today, business transformation is hampered by different parts of one’s life being managed by different silos, each of which looks after one vertical slice of life, but where the users and teams can’t get the insight from connecting that data. Meanwhile, that data is exploited by the silo in question, leading to increasing, very reasonable, public skepticism about how personal data is being misused. That in turn has led to increasingly complex data regulations.

There had to be a better way. The Solid architecture provides that better way.

I founded Inrupt to trigger an inevitable shift in how the web operates, to mobilize resources and set a long-term direction in motion. Today that shift takes a significant step.

The technologies we’re releasing today are a component of a much-needed course correction for the web. It’s exciting to see organizations using Solid to improve the lives of everyday people – through better healthcare, more efficient government services and much more.

These first major deployments of the technology will kick off the network effect necessary to ensure the benefits of Solid will be appreciated on a massive scale. Once users have a Solid Pod, the data there can be extended, linked, and repurposed in valuable new ways. And Solid’s growing community of developers can be rest assured that their apps will benefit from the widespread adoption of reliable Solid Pods, already populated with valuable data that users are empowered to share.

Ultimately, this new foundation of trust and cooperation will lead to entirely new business models that actually benefit users as well.

Starting today, more organizations worldwide can take the first step towards building a trusted web where innovation flourishes, and everyone – businesses, developers, and web users – share the benefits. We hope you’ll join us on this exciting journey.

https://inrupt.com/innovation-trust-data

Oracle announces customer experience (CX) management solution

Oracle announced a new cloud-based customer experience (CX) management solution for the communications industry. Oracle Digital Experience for Communications is a suite of industry-specific applications that capture and analyze customer-interaction data from front and back-office operations. This helps service providers better understand their customers’ unique buying behaviors and preferences so the providers can quickly launch compelling new offers and products, provide better service, and increase sales. Digital Experience for Communications supports the TM Forum’s Open Digital Architecture and Open APIs to help service providers quickly integrate existing applications with the solution to provide a consistent and accurate view of customer and billing data. Coupled with a new user-interface built for the industry’s unique workflows, the solution gives service providers the data and tools to improve how they create and launch service offers, sell across channels, fulfill and monetize services, and deliver proactive care. Digital Experience for Communications also offers communications charging, operations support, and billing and revenue management.

https://www.oracle.com/index.html

SurveySparrow launches Microsoft Teams integration

The conversational experience platform, SurveySparrow, announced their new integration with Microsoft Teams. The integration facilitates Teams users to send surveys, collect feedback, resolve customer queries, host customer forums, conduct standups and access survey reports via Teams. From conducting regular employee pulse surveys to weekly reflections and daily scrum, the users of SurveySparrow can now simply log in to their account and do all this within Teams. The integration helps to simplify employee feedback & engagement programs, automate actions, establish customer forums, and improve ticket resolutions in your businesses. Whether your company is partially or fully remote, SurveySparrow – Teams integration lets you build a shared understanding of key data with your colleagues. You get to design a workflow and assign actions to each response. The real-time notification helps ensure you never miss a response & the reports help identify patterns in employee behavior or performance and thus alerts you to step in for fixes.

https://surveysparrow.com

Verint and Avaya expand partnership to support AI-Based knowledge management

Verint Systems Inc. announced an expanded partnership with Avaya to integrate Verint Knowledge Management with Avaya OneCloud CCaaS, a browser-based desktop that consolidates relevant customer details, including customer journey touchpoints, and frequently used applications into a consolidated view to increase customer responsiveness, eliminate screen switching and personalize customer interactions. With this technology integration, enterprises can assist employees with zero-click knowledge on their desktop, to provide instant, accurate and contextual advice to help ensure customer success, fuel agent performance, and maximize employee productivity. Verint Knowledge Management uses artificial intelligence (AI) infused search technology to create a more automated and natural way to connect people to knowledge. The solution works out of the box. Avaya currently incorporates a broad set of Verint solutions on-premise and in the cloud, including recently added Verint SaaS solutions for Engagement Management, Adaptive Fraud and Experience Management.

https://www.avaya.com/en/, https://www.verint.com

Altova updates MissionKit, includes XBRL Taxonomy Manager

Altova announced the release of Version 2021 of its MissionKit desktop developer tools and server software. This new version includes numerous new features and improvements, including a new XBRL Taxonomy Manager that provides easy, centralized taxonomy installation and management across all XBRL-enabled products; data mapping for SWIFT messages; improvements for editing in JSON Grid View; attaching files to PDF during report generation; and more. In version 2021 Altova MapForce now also supports mapping SWIFT data to or from any other MapForce-supported format, including databases, XML, JSON, other EDI formats.

Some additional new features:

  • JSON Grid View was introduced in XMLSpy last year, and in this latest release has undergone some significant updates and enhancements. Some of the improvements for editing in JSON Grid View in XMLSpy include new entry helpers, additional copy/paste options, mouse-over tool tips, easy options for working with very large files, and more.
  • While MapForce has long supported conversion of EDI messages to XML by graphically mapping EDI fields to a target XML Schema, Version 2021 takes this capability further. In response to numerous customer requests, one-click conversion of EDI to XML in MapForce without the need for loading a target XSD or mapping fields is now a reality.
  • Customers often request the ability to attach files to a PDF during report generation in StyleVision. Examples include high-resolution images, source files, other document formats such as .docx, and so on. StyleVision 2021 now makes this possible.

https://www.altova.com/whatsnew

Infosys to acquire Blue Acorn iCi

Infosys announced a definitive agreement to acquire Blue Acorn iCi, Adobe Platinum partner in the US, focused on digital customer experience, commerce and analytics. Blue Acorn iCi brings to Infosys cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience driven commerce services. With services that include strategy, analytics, design, and engineering, Blue Acorn iCi serves global brands across industries from Media, Consumer Goods & Retail, to Financial Services, Manufacturing and Technology. Together with Infosys’ earlier acquisition of WONGDOODY that offers creative and marketing services, BlueAcorn iCi brings complimentary capabilities to help global CMOs and businesses thrive in a digital commerce world. This acquisition deepens Infosys’ capabilities in the Adobe, Magento, Salesforce Commerce and Shopify ecosystems. The acquisition is expected to close during the third quarter of fiscal 2021, subject to customary closing conditions.

https://www.blueacornici.com, https://www.infosys.com

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