The Gilbane Advisor

Curated for content, computing, and digital experience professionals

Category: Enterprise search & search technology (Page 1 of 61)

Research, analysis, and news about enterprise search and search markets, technologies, practices, and strategies, such as semantic search, intranet collaboration and workplace, ecommerce and other applications.

Before we consolidated our blogs, industry veteran Lynda Moulton authored our popular enterprise search blog. This category includes all her posts and other enterprise search news and analysis. Lynda’s loyal readers can find all of Lynda’s posts collected here.

For older, long form reports, papers, and research on these topics see our Resources page.

Algolia unveils AI Agents for Salesforce and Adobe

May 8, 2025 /

Algolia, a AI-native search and discovery platform, announced a new AI agent experience that illustrates how autonomous systems can act on real-time data across enterprise platforms. Demonstrated using Salesforce’s Agentforce and integrated with Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Salesforce Commerce Cloud (SFCC), Algolia shows what’s possible when agents are equipped with live, structured context, without latency or hallucination.

Algolia semantically interprets user intent, retrieves structured content from its index containing data from multiple customer datastores, and assembles context-aware responses in real time—bridging the gap between front-end agent platforms like Agentforce and the backend systems that hold critical content and customer signals.

Algolia handles this orchestration through its AI-native search engine, which retrieves the most relevant information from its index, content that has been ingested and structured from platforms like Adobe Experience Manager (AEM), Salesforce Commerce Cloud (SFCC), and Adobe Experience Platform (AEP). Whether surfacing personalized media, live product availability, or behavioral attributes, Algolia assembles responses that reflect the full customer context and returns them in milliseconds. The result is an agent experience that feels intuitive, precise, and deeply responsive to user needs.

https://www.algolia.com/about/news/algolia-unveils-new-real-time-context-aware-ai-agents-across-salesforce-and-adobe

OpenSearch releases OpenSearch 3.0

May 6, 2025 /

The OpenSearch Software Foundation, the vendor-neutral home for the OpenSearch Project, announced the general availability of OpenSearch 3.0. OpenSearch 3.0 enables users to increase efficiency, deliver superior performance, and accelerate AI application development via new data management, AI agent, and vector search capabilities.

Vector engine features:

  • GPU Acceleration for OpenSearch Vector Engine: Delivers superior performance for large-scale vector workloads while significantly lowering operational spend by reducing index building time.
  • Model Context Protocol (MCP) support.
  • Derived Source: Reduces storage consumption by removing redundant vector data sources and utilizing primary data to recreate source documents.

⠀Data management features:

  • Support for gRPC: Enables faster and more efficient data transport and data processing for OpenSearch deployments.
  • Pull-based Ingestion: Enhances ingestion efficiency and gives OpenSearch more control over the flow of data and when it’s retrieved by decoupling data sources and data consumers.
  • Reader and Writer Separation: Ensures consistent, high-quality performance for indexing and search workloads by configuring each in isolation.
  • Apache Calcite Integration.
  • Index Type Detection: automatically determining whether an OpenSearch index contains log-related data and speeding up log analysis feature selection.

Other updates include: Lucene 10, Java 21 minimum supported Runtime, and Java Platform Module System Support.

https://opensearch.org/blog/unveiling-opensearch-3-0

Elastic’s Cloud Serverless now on Google Cloud Marketplace

April 24, 2025 /

From the Elastic blog…

Today, we are excited to announce the general availability of Elastic Cloud Serverless on Google Cloud — now available in the Iowa (us-central1) region. Elastic Cloud Serverless provides the fast way to start and scale observability, security, and search solutions without managing infrastructure. Built on the Search AI Lake architecture, which leverages Google Cloud Storage, it combines storage, separate storage and compute, low-latency querying, and advanced AI capabilities.

  • No compromise on speed or scale: Elasticsearch Serverless dynamically scales to accommodate your workload, handling unpredictable traffic spikes automatically — all while delivering low-latency search on boundless object storage.
  • Hassle-free operations: Say goodbye to managing clusters, provisioning nodes, or fine-tuning performance. Free your team from operational tasks — no need to manage infrastructure, do capacity planning, upgrade, or scale data. 
  • Purpose-built product experience: Elastic Cloud Serverless offers a streamlined workflow to help you create projects tailored to your unique use cases in observability, security, and search. With guided onboarding, you can use in-product resources and tools that guide you every step of the way, accelerating time to value.
  • Flexible usage-based pricing model: Elastic Cloud Serverless offers a usage-based pricing model that scales with your needs.

https://www.elastic.co/blog/elastic-cloud-serverless-google-cloud-general-availability

Access Innovations releases Data Harmony 3.17

March 31, 2025 /

Access Innovations, Inc. released the Version 3.17 update for its Data Harmony software suite. The newest version of the software includes knowledge maps that illustrate the linkages between categories and terms in a taxonomy. The knowledge maps have color-coded legends that tie to main categories of terms within each taxonomy to make them easier to decipher at a glance.

Other improvements in Data Harmony Version 3.17 include a Google Gemini integration so that taxonomies can link to a GPT model for a generative AI conversational search. Also, a new online dictionary link allows an individual who is building a custom taxonomy to look up terms without having to leave the platform in which they are working.

The software focuses on improving the quality of LLMs (large language models). Once someone queries a GPT or generative predictive text system, that system queries the LLM. The system compiles words gathered from the LLM according to the algorithms in the GPT, so the results from AI are only as good as the quality of the LLM data. By focusing on that data, Access helps AI perform better with more accuracy and efficiency. The software categorizes knowledge assets to improve search precision.

https://www.accessinn.com/data-harmony-products/

Perplexity integrates firmly.ai ecommerce technology

March 27, 2025 /

Perplexity, an AI answer engine, announced it will be integrating firmly.ai agentic ecommerce technology to scale access to Perplexity’s native shopping experience. This collaboration enables seamless purchases for all consumers and merchants of any size.

Consumers are increasingly using Perplexity to shop online. By embedding firmly.ai’s Agentic commerce platform, Perplexity empowers more users to complete their entire shopping journey, from product discovery to secure transaction, without leaving the platform. This streamlined solution not only shortens the purchase funnel but also solves latency, improving the consumer experience.

With a single integration to firmly.ai’s API, Perplexity can now connect to any e-commerce merchant. Merchants can tap into this new sales channel instantly while retaining their merchant of record (MOR) status, ensuring full control over transactions, customer relationships, and data. Merchants can access millions of potential customers while protecting the value of their brand. For more information and to apply to be part of the native marketplace, visit the firmly.ai site.

https://www.firmly.ai ■ https://www.perplexity.ai

Bynder announces AI Agents

March 25, 2025 /

Bynder, a global provider of AI-powered enterprise DAM has announced its AI Agents, a suite of AI capabilities that will execute business-critical tasks such as content enrichment, discovery, transformation, and governance for strategic DAM deployments.

Powered by LLMs, Bynder’s AI Agents have the intelligence to deliver a higher degree of personalization and will understand the context and intent behind a user’s prompt to execute complex content management tasks.

Bynder’s Enrichment Agent can ‘see beyond the pixels’ to streamline business workflows to address business-specific needs and will help users extract information from assets and enrich those assets with meta-data based on user prompts more accurately. The Enrichment Agent will work together with Bynder’s Ecosystem Agent and 120+ pre-built integrations with upstream creative tools and downstream delivery platforms to create automated workflows.

Bynder’s Transformation Agent will help users modify and repurpose assets utilizing Gen-AI. Automating traditional asset editing tasks will enhance creative productivity, reduce content production costs, and accelerate time-to-market.

Bynder’s Governance Agent will enhance asset governance and compliance to ensure brand authenticity and safety. The Governance Agent will scan the web to identify expired, outdated, or non-compliant digital assets in seconds and can detect AI-generated content, providing clarity for brand compliance.

https://labs.bynder.com/experiments/ai-agents/

Algolia launches AI-powered Collections

March 25, 2025 /

Algolia, an AI Search and Discovery solution, launched AI-powered Collections, enabling merchandisers and content curators to generate immersive product discoveries and experiences. Integrated into Algolia’s dashboard, Collections makes it easy to organize, customize, and deliver targeted online experiences.

Algolia’s Collections reduce choice overload, guide users through intuitive navigation, and improve search relevance. Collections help users find products or services faster, even with vague or inconsistent search terms, and enhance the overall search experience. They can also improve conversion rates, inventory visibility, and SEO performance.

A wide range of use cases can leverage Algolia’s Collections using the Merchandising Studio or Dashboard to craft, customize, and launch campaign-specific or thematic product groupings on demand.

  • E-Commerce: Merchandisers and E-Commerce Managers can create curated product groupings based on themes.
  • Education: Administrators can assemble related courses, resources, and materials into curated sets.
  • Media & Entertainment: Programming Managers can curate videos, for example, into themed groups.
  • Software Development and Customer Support: Collections can be used by product documentation specialists to organize and deliver tailored support content and documentation.

Algolia’s Collections takes advantage of Algolia’s Dynamic Re-Ranking (DRR), that automatically optimizes product rankings based on real-time consumer behavior. By ensuring the most relevant and engaging products surface first.

https://www.algolia.com/products/ai-browse

Coveo augments AI support

March 5, 2025 /

Coveo announced three advancements to augment AI, GenAI, and Agentic AI projects: Coveo for Agentforce, and expanded suite of Coveo APIs and the Coveo Agentic AI Design Partner Program.

Coveo for Agentforce natively integrates into Salesforce, grounding AI agents in contextually relevant, enterprise-wide knowledge—wherever it resides. Coveo for Agentforce is focused on enhancing deployments for large, complex enterprises, to help ensure it delivers the most relevant, up-to-date knowledge instantly. Beyond the first agentic packaged application, Coveo for Agentforce, Coveo’s portfolio continues to grow with both managed and custom AI solutions powered by the Coveo AI-Relevance Platform.

The Coveo suite of APIs has been enhanced to include the Search API, Passage Retrieval API, the Case Classification API and the new Answer API, providing developers with more flexibility to build AI-powered experiences that are precise, secure, and business-aware.

Coveo is also launching an Agentic AI Design Partner Program to collaborate with enterprises. This program allows participants to share their technology needs and challenges while working directly with Coveo’s Product team to tackle the fundamental problems AI applications continue to face.

Coveo for Agentforce is available today in the AgentExchange. 

https://www.coveo.com/en/company/news-releases/2025/agenticai

« Older posts

Policies

Contact

twitter   rss   Mastadon   Bluesky   Medium

Contact • customerservice@gilbane.com

© 2025 Bluebill Advisors (except for contributed posts which are licensed under creative commons)

Banner photos: Fort Point Channel, Summer St bridge, and Northern Ave bridge, Boston

Bluebill Advisors Inc logo

© 2025 The Gilbane Advisor

Theme by Anders Noren — Up ↑