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Category: Marketing & e-commerce (Page 15 of 74)

Widen and Clarifai Enhance Computer Vision for DAM

Widen, maker of digital asset management (DAM) and product information management (PIM) software, and Clarifai, an AI lifecycle platform provider for managing unstructured image, video, text, and audio data, announced an advancement in their partnership. Clarifai, which powers AI metadata tagging in the Widen Collective, has introduced a visual similarity search that instantly finds related images. It will enable Widen users to save time and money spent on manual DAM processes while improving their return on content investments.

In 2017, Widen and Clarifai partnered to bring AI metadata generation into the Collective. This service generates metadata faster than manual processing, at lower cost, in 53 languages. Many DAM administrators use the Clarifai platform to take the first pass on new content. This saves time and makes new content available to marketing, e-commerce, and sales teams faster. It also makes untagged stock images searchable with descriptive keywords.

Widen users can now select an asset and let the AI find visually related photos allowing users to search for images connected to a specific product category, geographic location, demographic, theme, or style. Visual similarity search surfaces assets that might not otherwise be found and published. Thus, it can improve the return on investing in content.

https://www.widen.com ▪︎ https://www.clarifai.com

Acquia announces updates to digital experience platform

Acquia announced updates to the Acquia Open Digital Experience Platform (DXP). The integrated Acquia platform enables marketers, developers and IT operators to assemble and deploy digital experiences across the customer journey. The update includes support for the employee experience, a new China hosting service and a newly integrated user interface for Marketing Cloud. Drupal Cloud updates:

  • Employee Experience Solution: integrates HR applications with dynamic site-building and hosting capabilities for benefits and payroll, information access, discovery, cross-team collaboration.
  • Acquia Cloud Next: Improved performance, increased storage, enhanced security and resiliency.
  • China Managed Services: Deliver web experiences to China audiences through a managed Drupal service operated from within the country.
  • Fully Managed Search: Solr 7 search capabilities integrated into the Acquia Cloud Platform.
  • Acquia Cloud IDE: A new, cloud-based workflow for development, staging and production environments.
  • Developer Support: A new Lando plugin, support for PHP 8 and the latest version of Drupal.

Updates to Marketing Cloud:

  • Unified UI and Updated Look and Feel: Using multiple Marketing Cloud products, toggle between CDP, Personalization, Campaign Studio, and Acquia Campaign Factory.
  • Golden Template in Campaign Factory: Streamline campaign publishing with a golden template that can change all downstream child instances.
  • Machine Learning Center (“ML Center”): ML Center gives marketers and business a dashboard that unifies all machine learning-driven intelligence.

https://www.acquia.com

BigCommerce expands into the Netherlands, France and Italy

BigCommerce announced it has extended its European presence from the U.K., into the Netherlands, France and Italy. With BigCommerce, merchants will have access to an enterprise-grade ecommerce platform built to sell on a local and global scale. BigCommerce’s expansion will create new roles in France, Italy and the Netherlands to work directly with merchants in the region. As part of this fully localised experience, merchants will be able to use the BigCommerce platform to manage their store in their local language, as well as create a fully localized website experience for their shoppers, with their local payment methods and currencies. BigCommerce has already built an established customer base in each region. Prospective employees interested in local opportunities should visit the career section of the site at.

https://www.bigcommerce.com/

Bloomreach launches new content module

Bloomreach announced the launch of its new headless content module, Bloomreach Content. Bloomreach Content is built for commerce, enabling marketers and merchandisers to work as one to build immersive e-commerce experiences that enhance the customer journey. 

Businesses of all kinds differentiate through immersive storytelling — content, images, and personalization that connect with customers and encourage them to convert with confidence. To achieve this, marketers and merchandisers must be empowered to work together, seamlessly connecting content and products throughout the consumer’s researching and shopping journey. Bloomreach Content helps close this gap with three areas of differentiation: 

  • Fully SaaS: The Bloomreach Content module is fully SaaS, meaning it’s nimble, easy to implement, upgrades are automatic. 
  • Merchandiser-friendly: Bloomreach Content offers marketers and merchandisers the ability to build and control the customer journey across digital channels, creating, testing, and customizing targeted, on-brand digital experiences. 
  • Commerce-specific tools: Bloomreach Content users can enjoy fast page creation; in-page product merchandising; page scheduling; an API-first architecture; the ability to launch, manage, and customize campaign-specific landing pages and microsites, and more.

The new Bloomreach Content module is also integrated with modern commerce storefronts including Vue Storefront, Next.js Commerce, React Storefront 8, and SAP Spartacus, and supports modern web development platform partners Layer0, Netlify, and Vercel. 

https://www.bloomreach.com

MerlinOne introduces visual search for DAM

MerlinOne announced NOMAD, their new technology to search the visual content of objects, with no dependence on textual metadata. Need a photo of four people at a picnic? Just ask NOMAD to find it for you. Organizations may have their photos, graphics, illustrations and videos in a Digital Asset Management (DAM) system, but they still cannot find the right object they need while on deadline for a campaign. The problem is the scarcity of useful textual metadata which, so far, has been the only way DAM users can search their collections.

By applying a combination of Deep Learning AI technologies (all developed in-house by MerlinOne) to your search query, NOMAD understands the concept you are looking for and delivers precise results based solely on the visual content of an image, completely independent of the existence or accuracy of its metadata.

NOMAD understands language patterns as well as visual content. Just like it knows to group visually similar images, it also clusters phrases of similar meaning, reducing the dependency on a specific, controlled vocabulary to find what you’re looking for. NOMAD can be combined with other MerlinAI tools such as IMPACT and Visual Similarity to provide additional search capabilities.

https://merlinone.com

Coveo features target cold-start shopper problem

Coveo, provider of relevance platforms that transform search, recommendations, and personalization within digital experiences, announced new features in the Coveo Relevance Cloud to help ecommerce providers overcome a common obstacle in creating relevant web interactions, specifically for cold-start shoppers: lack of data. The Coveo Relevance Cloud’s new personalization-as-you-go capability leverages machine learning to help deliver personalized recommendations in real-time for anonymous shoppers without high volumes of data or segmentation rules, much like a sales assistant would look for visual cues from an in-store shopper. Coveo can learn in just a few clicks and react to current shopper intent with predictive query suggestions. Retailers can now aim to deliver personalization without the need for segments, profiles, user identification, or high volumes of data. Other capabilities now available in the Coveo Relevance Cloud that are salient to ecommerce practitioners, include: buy again recommendations, headless controller for product recommendations, smart catalog indexing, enriched commerce analytics and attribution dashboards, and Snowflake reader account access.

https://www.coveo.com/en/solutions/ecommerce

DRUID introduces Oxygen

DRUID introduces Oxygen, its latest technology release to advance the conversational automation space by making AI-driven virtual assistants’ deployments dramatically faster and simpler for companies of any size. DRUID Oxygen also introduces a new, more straightforward way for clients to design their intelligent virtual assistant with the help of an intuitive graphic interface. Conversational experiences can be designed visually by dragging and dropping different conversational flows into one diagram, which shows how the conversation with the bot would evolve. At the same time, this makes the chatbot implementation equally fast for a multinational with distributed teams of thousands of people as a small company with a dozen employees.

DRUID intelligent virtual assistants use an advanced NLP engine and proprietary conversational technology to accept and take action on virtually any data or document request within an enterprise’s technology ecosystem. Available in more than 45 languages, on any communication channel, including MS Teams, Slack, WhatsApp Business, FB Messenger, WeChat, and more. DRUID also includes more than 500 predefined conversational templates, targeting specific roles and processes in Financial Services, Insurance, Healthcare, Telecom, Retail, Energy and Utilities, Logistics, and other industries.

https://www.druidai.com/

Mirakl joins Adobe Exchange Partner Program

Mirakl, an enterprise marketplace SaaS platform, announced it has joined the Adobe Exchange Partner Program as a Premier Partner. The new partnership builds upon the existing integration between Mirakl and Adobe Commerce, powered by Magento, and equips Adobe Commerce and Magento Open Source customers with the technology, expertise, and ecosystem to build and operate enterprise marketplaces. Customers using Mirakl and Adobe Commerce or Magento Open Source together gain access to eCommerce solutions that, when combined, help them serve customers better and adapt their business to lead in the changing eCommerce landscape. Benefits include: 

  • Accelerate time to market: Adobe Commerce and Magento Open Source customers can leverage pre-built integrations to launch a Mirakl-powered marketplace in days and quickly onboard marketplace sellers.
  • Operate your enterprise marketplace at scale: The Mirakl Marketplace Platform enables Adobe Commerce and Magento Open Source customers to quickly expand their online product offerings, reach new buyers, and develop customer loyalty through improved availability and broader assortment.
  • Tap into expertise developed through the implementation and optimization of 300+ enterprise marketplaces: Adobe Commerce and Magento Open Source customers that launch marketplaces powered by Mirakl gain access to Mirakl’s marketplace expertise and ecosystem of partners.

https://www.mirakl.com/mirakl-joins-adobe-exchange-partner-program-to-enable-more-enterprises-to-build-and-operate-marketplaces-at-scale/

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