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Category: Content technology news (Page 99 of 624)

Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.

We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline.  See our Editorial Policy.

Note that we also publish news on X/Twitter. Follow us  @gilbane

Expert.ai launches new tools for NLP apps and edge AI

November 17, 2020 /

Expert.ai is launching two products at this week’s KMWorld & Text Analytics Forum Connect 2020: expert.ai Studio, an intelliJ plug-in for simplifying natural language processing applications (NLP) development, and expert.ai Edge NL API for enabling seamless artificial intelligence (AI) deployment on premise or on a private cloud.

Expert.ai Studio leverages expert.ai natural language understanding (NLU) abilities to streamline the development of NLP applications. Users can take advantage of core AI features for categorization, extraction, and sentiment analysis to build language based custom applications. With the out-of the-box expert.ai knowledge graph, developers and data scientists can reduce development time and training costs while gaining precise comprehension of their content so that it can be used more efficiently and at scale to support business operations. Expert.ai Studio provides a friendly dashboard to support advanced testing through a rich set of metrics that provides input to reach a high level of accuracy.

Expert.ai Edge NL API enables developers and data scientists to run NLP applications built with expert.ai Studio locally or on their private cloud as well as apply expert.ai capabilities to other information-intensive applications or integrate them in any pre-existing workflow, database or legacy product. Expert.ai Studio and Edge API are free, and come with sample projects and software development kits (SDKs) to help developers get started.

https://developer.expert.ai

TransPerfect announces GlobalLink OneLink JS

November 16, 2020 /

TransPerfect announced the launch of GlobalLink OneLink JS, an extension of the GlobalLink OneLink website localization platform. GlobalLink OneLink automates the process of translating and releasing websites. With nothing to install, OneLink may not require IT involvement and requires no client-side project management. Organizations can launch new multilingual websites in as few as 30 days and maintain them in sync with their source with automated change detection. Built on a new JavaScript-based architecture, OneLink JS is the next generation of the OneLink product family. As an alternative to the HTTP proxy approach, OneLink JS functions without the complex engineering typically associated with localization of sites authored in JavaScript. With OneLink JS, users can:

  • Localize websites built with HTML or JavaScript frameworks, including React, Angular, and Vue.js
  • Reduce overall costs and turnaround times to launch digital content into multiple languages
  • Track up-to-date global usage of translated websites with JavaScript-generated tracking metrics
  • Edit translations in real time with our WYSIWYG in-context review
  • Translate content behind the firewall or in QA/testing areas without IT involvement
  • Integrate with neural AI or MT engines.

https://globallink.translations.com/products/onelink/, http://www.transperfect.com

Contentstack welcomes Translations.com to Catalyst

November 16, 2020 /

Contentstack announced Translations.com, the technology division of TransPerfect, has joined Contentstack’s Catalysts program. Catalysts advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing technology, best practices, and a methodology for delivering exceptional digital omnichannel engagement. In becoming a Catalyst, Translations.com will offer Contentstack users an all-in-one solution to initiate, automate, control, track and complete all facets of the translation process. The combination of Contentstack and the extended localization workflow capabilities of GlobalLink Connect will provide users with a comprehensive solution for global enterprise content management.

https://www.contentstack.com/partners

Medallia to collaborate with Oracle Cloud CX

November 16, 2020 /

Medallia, Inc. announced it plans to integrate with Oracle CX Service to deliver real-time feedback on what customers think and feel about customer service interactions with a brand. Seamless routing of real-time feedback from Medallia gives brands an understanding of which services are effective, satisfying and driving customer loyalty, and which services are in need of improvement to increase customer retention. Medallia’s planned integration with Oracle CX Service will allow brands to proactively understand their customer’s experience by capturing a range of feedback signals that include web surveys, messaging, video, and voice analytics after a service interaction.

https://www.medallia.com

InVision’s digital whiteboard, Freehand, adds templates for collaboration

November 12, 2020 /

InVision, the digital product design platform, announced its latest update for its online whiteboard, Freehand. Freehand, which is integrated into the broader InVision platform, now includes more than a dozen templates from global enterprise organizations including American Express, Asana, Atlassian, AWS, IBM, Xbox. These templates invite customers to incorporate collaborative workflow practices developed by some of the world’s top teams to accelerate their own product development and digital transformation, all from within the InVision platform. The new templates include:

  • Brainstorming by Xbox, to engage design and product stakeholders in a simple, inviting ideation exercise focused on giving everyone a voice
  • Architecture Brainstorm Map used by Amazon Web Services (AWS) Solution Architects, to keep customer and business requirements in sight while building an architecture diagram
  • Marketing Project Plan by Asana, to kick off a campaign with thoughtful brainstorming for better results
  • Customer Journey Map by American Express, to unify business partners on the opportunities within a customer’s journey
  • Product Launch by LaunchDarkly, to align a product delivery team and strategize on a successful product launch
  • Sprint Planning by Atlassian, to run effective sprint planning meetings with product and engineering teams while remote
  • Affinity Diagram by UserTesting, to better synthesize UX research with a thorough understanding of data

InVision Enterprise customers can also now create custom templates for their team’s internal use.

https://www.invisionapp.com

Elastic updates multiple products

November 11, 2020 /

Elastic announced new capabilities and updates across its Elastic Enterprise Search, Observability, and Security solutions that deliver new features to reduce storage costs, proactively monitor and manage digital web experiences, and easily visualize data.

With the beta launch of searchable snapshots, a new capability that provides a tiered approach to searching across data that is saved in different classes of storage, Elastic customers get a simple, integrated approach to managing data storage tiers. Customers can store and search more data and reduce costs with low-cost object stores such as Amazon S3, Azure Storage, and Google Cloud Storage.

New expanded Elastic Observability features, including user experience monitoring and synthetics, give developers new tools to test, measure, and optimize end-user website experiences. The launch of a new dedicated User Experience app in Kibana provides Elastic customers with an enhanced view and understanding of how end users experience their websites.

In addition, Elastic customers can use the new user experience monitoring feature to review Core Web Vitals, helping website developers interpret digital experience signals. Elastic users can also leverage a dev preview release of synthetic monitoring in Elastic Uptime to simulate complex user flows, measure performance, and optimize new interaction paths without impact to a website’s end users.

https://www.elastic.co

BigCommerce joins MACH Alliance

November 10, 2020 /

BigCommerce, a SaaS ecommerce platform announced it has joined the MACH Alliance, a newly-formed group of independent tech companies dedicated to advocating for an open technology ecosystem for enterprise ecommerce solutions. As part of this group, BigCommerce will work in collaboration with members to enhance education, development and adoption of composable infrastructures through microservices-based, API-first, cloud-native SaaS and headless technology and digital experiences. BigCommerce has been enabling merchants to build scalable, content- and experience-driven digital commerce experiences through headless deployments. APIs allow for full access to the data and business logic of the BigCommerce platform, so merchants can connect third-party integrations, mobile applications or a front-end CMS or DXP to create a headless storefront. Participation in the MACH Alliance will create additional opportunities for BigCommerce to advance MACH principles as the modern standard.

https://www.bigcommerce.com, https://machalliance.org

Adobe to acquire Workfront

November 9, 2020 /

Adobe announced it has entered into a definitive agreement to acquire Workfront, a work management platform for marketers, for $1.5 billion, subject to customary purchase price adjustments. With more than 3,000 customers and one million users, Workfront is a solution marketers use to manage content, plan and track marketing campaigns, and execute complex workflows across teams.

The combination of Adobe Experience Cloud and Workfront will help bring efficiency, collaboration, and productivity gains to marketing teams and  operations managers currently challenged with siloed work management solutions. Workfront has deep experience in orchestrating marketing workflows and has APIs that enable a seamless connection to Adobe Creative Cloud and Adobe Experience Cloud. Workfront’s platform is architected for the enterprise, with integration capabilities that can be configured to meet the varied needs of companies of all sizes. Adobe and Workfront are already partners with over 1,000 shared customers.

Workfront CEO Alex Shootman will continue to lead the Workfront team, reporting to Anil Chakravarthy, executive vice president and general manager, Digital Experience Business and Worldwide Field Operations. The transaction is expected to close during the first quarter of Adobe’s 2021 fiscal year. Until the transaction closes, each company will continue to operate independently.

https://www.workfront.com, https://blog.adobe.com/en/2020/11/09/adobe-to-acquire-workfront.html#gs.l1p5o6

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