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Category: Content creation and design (Page 1 of 72)

Technologies and strategies for authoring and editing, including word processors, structured editors, web and page layout and formatting, content conversion and migration, multichannel content, structured and unstructured  data integration, and metadata creation. 

Flux voice AI platform now supports on-the-fly configurations

Deepgram announced Flux “on-the-fly configuration” for its voice AI platform, which lets developers dynamically update speech recognition settings — such as keyterms and end-of-turn detection — during a live voice conversation without disconnecting or restarting the audio stream.

A support call moves from identity verification to troubleshooting to scheduling a follow-up. A healthcare call shifts from intake questions to medication names to billing. Each phase has different intents, different critical phrases.

Today, teams configure their ASR (automatic speech recognition) once at connection time and live with it for the entire call. They load every keyterm they might need upfront, diluting biasing effectiveness across the board, or they keep the list minimal and accept lower accuracy on critical phrases. When the conversation shifts enough that the configuration truly doesn’t fit, the options are disconnecting and reconnecting mid-call or managing multiple concurrent streams and swapping between them.

Now your ASR configuration can shift with the conversation. No more choosing between loading every keyterm upfront or accepting lower accuracy. No more static configuration that’s “good enough” for the whole call. One connection that adapts as the call unfolds.

On-the-fly configuration is available now in the Flux v2 WebSocket API.

https://deepgram.com/learn/flux-on-the-fly-configuration

Siteimprove expands its agentic content intelligence platform

Siteimprove released its latest AI agent capabilities. The updates include conversational analytics enabling non-technical users to get answers, generate reports, and dashboards using natural language. Customers also gain new content accessibility coverage for PDF and Images, and keyword intelligence for Search in the world of “Answer Engine Optimization (AEO)”.

These capabilities help customers meet digital accessibility regulations such as Americans with Disabilities Act (ADA) and European Accessibility Act (EAA) while helping brands improve discoverability across answer engines and generative engines. Capabilities include:

  • Conversational Analytics Agent: Ask questions in natural language and instantly get answers to understand what matters across analytics data – democratizing insights across teams. Teams can quickly task the agent to generate answers on campaign performance, funnel diagnostics, and recommended targets for course correction.
  • PDF and Image Accessibility Agent: PDF Validate and Contextual Image Analysis agent surfaces accessibility issues before content goes live, helping teams reduce risk earlier in the content lifecycle. This helps customers increase accessibility coverage across more content types.
  • Keyword Intelligence Agent: Expanded keyword and topic intelligence agent uncovers competitive and topical gaps, giving teams deeper insight into growth opportunities for both traditional and AI-driven search in the world of AEO.

https://www.siteimprove.com/press/siteimprove-expands-its-agentic-content-intelligence-platform

Krisp launches real-time Voice Translation SDK

Krisp announced the launch of its Voice Translation SDK, enabling CX platform developers to embed real-time multilingual voice-to-voice translation into live customer conversations. The technology has been live in production CX environments since 2025 as part of Krisp’s Call Center AI platform, operating in customer conversations globally before its SDK release.

Real-time voice translation must operate on continuous audio streams where latency, accuracy and conversational flow are tightly linked. Systems must recognize diverse accents, perform reliably in noisy environments and preserve natural turn-taking.

Krisp’s Voice Translation SDK is engineered to balance these competing constraints in live, two-way conversations. It supports any combination of over 60 languages and is optimized for synchronous interactions where clarity and conversational continuity are critical. This enables multilingual interactions within live conversations without requiring human interpreters.

The SDK is available for Windows, macOS and Web developers, allowing integration into both native and browser-based applications. To improve performance in real-world conditions, Krisp applies local Noise Cancellation before audio is processed in the cloud, isolating the primary speaker and improving recognition accuracy. The SDK also supports custom vocabulary and domain-specific dictionaries, enabling teams to enforce terminology and maintain consistency across professional environments.

https://krisp.ai/blog/real-time-voice-translation-sdk/

Dataiku launches 575 Lab, its new open source initiative for responsible AI

As AI moves from pilots to business-critical deployment, the issue is no longer access. It’s trust. Open source tools support that trust by keeping core components inspectable and standardizable, enabling stronger oversight across modern AI systems. Today, Dataiku announced the launch of the 575 Lab, Dataiku’s Open Source Office. The 575 Lab will release two new open-source toolkits designed to help enterprises make AI systems more transparent, governable, and fit for real-world use.

The 575 Lab will focus on delivering deployable tools that strengthen explainability, privacy, and governance across modern AI and agentic systems. The two initial open-source projects will be: 

  • Agent Explainability Tools that will help teams trace and understand decision-making across multi-step agent workflows, making agent decisions transparent for data scientists, compliance teams, and end users.
  • Privacy-Preserving Proxies that will enable safer use of closed-source models by protecting sensitive data end-to-end, and that teams will be able to run locally.

Both projects will be designed to support responsible enterprise AI, with a focus on reliability, security, transparency, and explainability.

The 575 Lab is now available to the community of AI specialists, data scientists, and developers responsible for creating, deploying, and scaling AI agents and applications.

https://www.dataiku.com/press-releases/dataiku-launches-575-lab/

DeepL launches voice API for real-time speech transcription and translation for instant multilingual communication

DeepL, a global AI product and research company, announced the general availability of DeepL Voice API. Developers can now integrate real-time voice transcription and translation capabilities into their applications, enhancing multilingual support for businesses.

The DeepL Voice API allows businesses to stream audio and receive transcriptions in the source language, along with translations into up to five target languages. The API provides a seamless experience, so language barriers do not hinder effective communication.

The DeepL API enables: 

  • Hire for expertise, not language coverage DeepL Voice API lets contact centers staff agents who understand the customer issue and the business context, even when they do not speak the customer’s language.
  • Expand talent pools while managing costs By reducing the need for language specific staffing, teams can centralize or distribute support more flexibly, which can lower operating costs and improve coverage planning.
  • Provide reliable coverage in urgent moments Real time translation helps teams maintain service levels during nights, weekends, and holidays, when fewer specialized language agents are available.
  • Two way understanding, not just text on screen Agents can follow the conversation through live translated audio, alongside on screen transcription and translation, so they can respond naturally and confidently in the moment.

https://www.deepl.com/en/press-release/deepl_launches_voice_api_for_real_time_speech_transcription_and_translation

Verndale acquires the Product Experience Division of Amp

Verndale, a digital experience and technology company, today announced the acquisition of the Product Experience Division of Amp, from Advantage Solutions. They will operate as Verndale as part of the acquisition.

The move is to Verndale’s position as a modern growth partner, expanding its ability to take brands from initial concept to fully built digital products, and continuously optimize them for measurable business impact.

The Product Experience Division of Amp is known for combining its product design, UX, engineering and digital marketing capabilities via an embedded approach to building digital product experiences for global brands across tech, CPG, healthcare, and consumer industries. The team brings deep capabilities in product strategy, rapid prototyping, product development, and ongoing management through SEO, analytics, and experimentation.

The acquisition strengthens Verndale’s ability to support the full lifecycle of digital experience, from ideation and UX through engineering, activation, and ongoing product management. It also expands Verndale’s reach into growth-minded verticals such as technology and CPG, where brands increasingly expect partners to blend product development with performance marketing and experience optimization.

This acquisition reflects Verndale’s continued investment in building a next-generation digital experience platform, combining product, UX, engineering, data, and marketing capabilities into a single, accountable partner.

https://www.verndale.com/about-us/news/verndale-acquires-product-experience-division-of-amp

Microsoft announces agentic AI capabilities for retail

Microsoft announced a set of agentic AI capabilities aimed at supporting automation and decision-making across retail operations, including merchandising, marketing, store operations, and fulfillment. The tools are designed to connect data and workflows so teams can act on context in real time.

Copilot Checkout, now available in the U.S. on Copilot.com, allows shoppers to complete purchases directly within Copilot without being redirected to a retailer’s website, while merchants remain the merchant of record. The service integrates with partners including PayPal, Shopify, and Stripe, and supports participating retailers such as Urban Outfitters, Anthropologie, Ashley Furniture, and Etsy sellers.

Microsoft also introduced Brand Agents for Shopify merchants and a personalized shopping agent template in Copilot Studio. These tools enable conversational shopping experiences using a retailer’s product catalog, with options ranging from turnkey deployment to fully customizable implementations.

In public preview, a catalog enrichment agent template automates product onboarding and categorization by extracting attributes from images and enriching data for search and recommendations.

For physical stores, a store operations agent template provides natural-language access to inventory, policies, and operational insights, helping staff manage workflows, staffing, and day-to-day decisions using internal and external data signals.

https://news.microsoft.com/source/2026/01/08/microsoft-propels-retail-forward-with-agentic-ai-capabilities-that-power-intelligent-automation-for-every-retail-function

WP Engine acquires Big Bite

WP Engine, a global web enablement company providing products and solutions for websites built on WordPress, today announced its acquisition of Big Bite, an enterprise agency known for the development of advanced editorial tools to improve how global brands and media organizations create and share digital content.

A longstanding WP Engine agency partner, Big Bite has over a decade of experience developing newsroom platforms, publishing workflows, and specialized tools that combine editorial flexibility with technical excellence. Their publishing expertise has helped transform the digital ecosystems of some of the world’s biggest media brands, including The Times, The Wall Street Journal, New York Post, Metro, and Macworld. As part of this transaction, Big Bite’s agency business will be wound down, and its team will transition into WP Engine’s Engineering organization to help build products that enhance publishing solutions for customers and agency partners. 

Big Bite’s publishing expertise, focused on navigating the rapidly changing digital landscape with innovative solutions, will seamlessly integrate into the premium service WP Engine provides its network of global agency partners.

https://wpengine.com/blog/wp-engine-acquires-big-bite/

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