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Category: Collaboration and workplace (Page 10 of 94)

This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.

Apache Software Foundation announces OpenOffice 4.1.11

October 7, 2021 /

The Apache Software Foundation (ASF) announced Apache OpenOffice 4.1.11, the Open Source office-document productivity suite. Apache OpenOffice supports more than 40 languages, offers hundreds of ready-to-use extensions, and is a productivity suite for governments seeking to meet mandates for using ISO/IEC standard Open Document Format (ODF) files. Apache OpenOffice comprises six productivity applications: Writer (word processor), Calc (spreadsheet tool), Impress (presentation editor), Draw (vector graphics drawing editor), Math (mathematical formula editor), and Base (database management program).

The OpenOffice suite ships for Windows, macOS, and Linux. Apache OpenOffice is available as a free download to all users at 100% no cost, charge, or fees of any kind. Apache OpenOffice is available on the Windows 11 Store as of 5 October 2021. The 14th release under the auspices of the ASF, OpenOffice v4.1.11 reflects dozens of improvements, features, and bug fixes that include:

  • New Writer Fontworks gallery
  • Updated document types where hyperlink is allowed
  • Updated Windows Installer
  • Increased font size in Help

In addition, the project is mitigating 5 CVE (Common Vulnerabilities and Exposures) reports, three of which will be disclosed on 11 October, in coordination with The Document Foundation.

https://openoffice.apache.org

John Snow Labs announces free no-code natural language processing tools

October 6, 2021 /

John Snow Labs, a Healthcare AI and NLP company and developer of the Spark NLP library, announced that it will enable free access to its enterprise-grade Annotation Lab and NLP Server software for all users. The Annotation Lab, a data labeling and AI/ML solution for teams, enables users to annotate documents, images, and videos. The software automatically trains models using active learning and transfer learning. The project-based workflow helps users leverage real-time analytics on productivity, dataset bias, and inter-annotator agreement.

The enterprise solution also supports strong user management and role-based access, fully versioned and auditable completions, customizable workflows and tags, the ability to use custom models and embeddings, and integration with other tools using an API. Users can install the Annotation Lab within their own software infrastructure, including in air-gap networks, avoiding the need to share any data. There are no limits on the number of deployments, users, and customers. The NLP Server grants users access to thousands of pretrained out-of-the-box NLP models, enabling their use with no coding or data science experience necessary. Users can simply install the server as a single Docker container or on a cloud compute instance and access APIs.

https://www.johnsnowlabs.com/john-snow-labs-announces-free-enterprise-grade-no-code-natural-language-processing-tools-annotation-lab-and-nlp-server/

Elastic announces Enterprise Search 7.15 with App Search web crawler

September 22, 2021 /

Elastic announced new updates and enhancements across the Elastic Enterprise Search Solution in its 7.15 release, including the general availability of the native Elastic App Search web crawler and new personalization capabilities in Elastic Workplace Search.

The web crawler offers a fast and efficient way for users to ingest content directly from publicly accessible web sites and create new search experiences for any use case without having to write code or access the underlying datastore. The native web crawler also provides enhanced performance and stability features, such as automatic crawling controls and content extraction tools, streamlining implementation for users, and optimizing content findability within their App Search engines. Customization features in Elastic Workplace Search enable users to unify internal search experiences, meet infrastructure demands, and deliver relevant real-time results. New features include:

  • Customized internal search branding to give users the ability to create a consistent look and feel across all workplace productivity tools.
  • Enhanced sync configurability to ensure computing resources meet infrastructure demands and provide real-time results.
  • Configurable automatic filter detection to automatically recognize natural language queries and deliver relevant search results.
  • Improved Search API, enabling customers to build custom search implementations within high-traffic applications like intranets and workflow applications.

https://www.elastic.co/blog/whats-new-elastic-enterprise-search-7-15-0

ServiceNow expands Microsoft partnership with new collaborative app in Teams

September 16, 2021 /

ServiceNow announced an expanded strategic partnership with Microsoft to empower employees as they to navigate new ways of working. As part of ServiceNow’s Now Platform Rome release, the company introduced a collaborative app for its Employee Center that integrates with Microsoft Teams for streamlined employee experiences in hybrid work environments. The companies also announced expanded investments in co-innovation and go-to-market efforts.

ServiceNow’s new Employee Center is a collaborative app that can be embedded directly into Teams. Collaborative apps are a new class of Teams apps that surface in rich ways across chat, channels, and meetings. Employee Center provides employees a single, unified portal to find information, get help across departments – including IT, HR, facilities, procurement, and legal – and request the services they need. Through the Teams app, employees can access the portal directly in the flow of their work.

ServiceNow has adopted Microsoft Teams for chat, meetings, and collaboration with full deployment across its 15,000 global employees targeted for the end of September 2021. Microsoft is already using ServiceNow IT Service Management (ITSM) and ServiceNow Virtual Agent integrated with Teams to streamline workflows across its enterprise, resolve IT incidents as well as employees’ IT issues and questions faster.

https://www.servicenow.com/company/media/press-room/now-platform-rome-release-hybrid-work.html

DataRobot launches DataRobot AI Cloud

September 14, 2021 /

DataRobot unveiled DataRobot AI Cloud, a unified environment that serves as a single platform to accelerate delivery of AI to production. DataRobot also announced new features and capabilities for DataRobot AI Cloud to enhance operations in production and build AI-powered applications.

The platform brings together disparate data and users, spanning expert data scientists to IT operators to business analysts, through enhanced collaboration and continuous optimization across the entire AI lifecycle. Built as a multi-cloud platform, DataRobot AI Cloud enables organizations to run on any combination of public clouds, data centers, or at the edge, with governance. The launch includes new features and capabilities to manage AI in production and enable AI-driven decisions across all lines of business in a single platform:

  • Decision Intelligence to make AI accessible to front-line decision makers, including pre-built use case solutions accelerators to quickly get started with the most popular AI use cases, and new capabilities to automate and scale predictions with Decision Intelligence Flows
  • New tools for code-first data science experts, including Composable ML, enhanced cloud-hosted notebooks, and code-centric data pipelines
  • Continuous AI and bias monitoring for ML operators to optimize model performance after deployment and help ensure fair and unbiased models in production.

https://www.datarobot.com/news/press/datarobot-propels-intelligent-business-forward-with-launch-of-datarobot-ai-cloud/

Acquia to acquire Widen

September 8, 2021 /

Acquia announced that it has agreed to acquire Widen, a cloud-native maker of digital asset management (DAM) and product information management (PIM) software. Widen unites digital assets such as rich media, product information and marketing copy in a single workflow and provides an intuitive interface to democratize access for marketers to all of a brand’s resources. By providing a foundation for collaboration, coordination and control of the full digital content lifecycle, Widen will enable marketers and website builders to create richer and more distinctive customer experiences using Acquia Open Digital Experience Platform (DXP).

Widen solutions simplify how marketers create, review, manage, distribute and analyze content across the content lifecycle. Its design and architecture make it able to support complex marketing workflows and enterprise DXP requirements. These encompass use cases that go beyond managing creative assets to include storing unstructured data such as legal documents, insurance claims and contact lists. The marketing-friendly Widen PIM solution brings product data from creators to customers, centralizing it for syndication across websites, catalogs and ecommerce channels. Widen will be available as part of Acquia Open DXP or as a standalone offering.

https://www.acquia.com ■ https://www.widen.com

Google Workspace updates to improve hybrid work

September 8, 2021 /

Google announced advancements for hybrid work with a single connected experience in Google Workspace, helping employees to collaborate equally regardless of location, device preference, role or language. These advancements include the rollout of spaces in Chat, along with new meeting enhancements and conferencing hardware to help organizations bridge the gaps as they navigate new hybrid work environments.

Spaces are the central place for team collaboration in Google Workspace and spaces are now live for all users. Spaces are unique in that they are tightly integrated with Google Workspace tools like Calendar, Drive, Docs, Sheets, Slides, Meet, and Tasks, providing a way for people to engage in topic-based discussions, share knowledge and ideas, move projects forward and build communities and team culture. With spaces, it’s easy for users to see the full history, context and content of conversations, so everyone can follow along and jump in to contribute at any time. 

Google also announced an expanded Google Meet hardware portfolio, equipped with two new all-in-one video conferencing devices, third-party Meet-certified devices, and interoperability with Webex by Cisco.

https://cloud.google.com/blog/products/workspace/enabling-hybrid-work-with-google-workspace

Zendesk acquires Cleverly

August 27, 2021 /

Zendesk announced that Cleverly is joining the Zendesk team. Cleverly provides AI-powered solutions with insight-driven automation that makes support teams more productive. Zendesk will integrate Cleverly’s technology across their platform, enhancing the Zendesk AI solutions already enabling teams to automate more of their processes, reduce costs, and keep up with customer demand. Cleverly and Zendesk share a vision of democratizing AI, and creating practical applications that make it possible for businesses to get started with AI right out of the box, without a team of data scientists required.

While Zendesk has invested in AI to help customers achieve better, faster, and more reliable customer service, we believe there is still so much untapped potential. AI-enabled capabilities help businesses automate the conversations they have with customers, boost agent productivity, and increase operational efficiency with features like Answer Bot, macro suggestions, and Content Cues. With Cleverly, we will deliver a range of capabilities that automate key insights, further reduce manual tasks and improve workflows, and overall lead to happier, more productive support teams.

https://www.zendesk.com/blog/zendesk-welcomes-cleverly/ ▪︎ https://www.cleverly.ai

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