Amazon Web Services announced the general availability of Amazon Kendra, an enterprise search service. Amazon Kendra uses machine learning to enable organizations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries. When users ask a question, Amazon Kendra uses finely tuned machine learning algorithms to understand the context and return the most relevant results, whether that be a precise answer or an entire document. For example, businesses can use Amazon Kendra to search internal documents spread across portals and wikis, research organizations can create a searchable archive of experiments and notes, and contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation. Amazon Kendra requires no machine learning expertise and can be set up completely within the AWS Management Console. Amazon Kendra provides a wide range of native cloud and on-premises connectors to popular data sources such as SharePoint, OneDrive, Salesforce, ServiceNow, Amazon Simple Storage Service, and relational databases.
Category: Enterprise search & search technology (Page 17 of 60)
Research, analysis, and news about enterprise search and search markets, technologies, practices, and strategies, such as semantic search, intranet collaboration and workplace, ecommerce and other applications.
Before we consolidated our blogs, industry veteran Lynda Moulton authored our popular enterprise search blog. This category includes all her posts and other enterprise search news and analysis. Lynda’s loyal readers can find all of Lynda’s posts collected here.
For older, long form reports, papers, and research on these topics see our Resources page.
The Gilbane Report on Open Information & Document Systems (ISSN 1067-8719) was periodical launched in March, 1993 by Publishing Technology Management Inc. which was founded by Frank Gilbane, its president, in June, 1987.
The Gilbane Report was sold to CAP Ventures Inc in December 1994, who published it until May, 1999, when it was bought by Bluebill Advisors, Inc. a consulting and advisory firm founded by Frank Gilbane. Bluebill Advisors continued to publish the Gilbane Report until March, 2005. The Gilbane Report issues from 1993 – 2005 remain available in either HTML or PDF (or both), on the Gilbane Advisor website, which is owned by Bluebill Advisors Inc.
Below is a link to the first issue of the Gilbane Report. There is also a PDF version.
The 2014 edition of the Gilbane Conference in Boston focused on Content Management, and Digital Experience: manage, measure, mobilize, monetize, and was designed for marketers, content managers, technologists, and executives responsible for building strategies and implementations for compelling multichannel digital experiences for customers, employees, and partners.
Chaired by: Frank Gilbane ∙ Organized by: Information Today Inc
Conference website: http://gilbaneconference.com/2014/
Program: http://gilbaneconference.com/2014/program.aspx
Speakers: http://gilbaneconference.com/2014/SpeakerList.aspx
Presentations: http://gilbaneconference.com/2014/Presentations.aspx
For posts about this conference see: https://gilbane.com/category/gilbane-conference/gilbane-conference-2014/
For additional information on our events see Gilbane Conferences.
Content accounting: calculating value of content in the enterprise
Sarah O’Keefe provides a guide for measuring the business value of content for companies of all sizes. Helpful for content professionals, project managers, and senior management. Includes a sample P&L and balance sheet. Justify your project. Read More
Content management on intranets: centralized, distributed, and hybrid models
This will be basic for many of you but is a clear and accessible description of the differences and the pros and cons of each model to share with non-specialist or non-technical colleagues. Read More
Google vs EU pubs and Facebook’s new trick
Frederic Filloux looks at the state of the complicated dance among EU publishers, Google, and Facebook in light of the recent announcements and motivations of each of them, and some research on news search behavior. A good read. Read More
The key to millions: enterprise search?
Steve Arnold dishes out a dose of reality in his inimitable slightly snarky way on the realities of the enterprise search market. Read More
Also…
- Current approaches don’t scale, and it’s not a technical problem… Subscription Friction via Tim Bray
- Wonder why text editors are sometimes funky? Why software is hard?… Text editing hates you too via Lord i/o
- How consent notices are doing IRL… (Un)informed Consent: Studying GDPR Consent Notices in the Field (academic PDF) via arxiv.org
- Is Apple Is Trying to Kill Web Technology? well that seems a bit strong. via OneZero
The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December.
Software used to index and retrieve content that exists within or for an organization, ideally optimized for specific enterprise business requirements.
For an extensive collection of enterprise search news and blog posts see https://gilbane.com/category/enterprise-search-search-tech/
For additional definitions related search and text retrieval see Lynda Moulton’s glossary:
https://gilbane.com/wp-content/uploads/2009/01/Glossary-Taxonomy-and-Search-012009.pdf
For the third year, Findwise, an enterprise search system integrator and consulting firm based in Sweden, is doing a global survey of user experiences with content findability tools. Many of us in the field of search technology want to see how enterprises are progressing with their search initiatives. Having a baseline from 2012 is a beginning to see what the continuum looks like but we need more numbers from the user community. That means participation from institutional implementers, funding managers, administrators and end-users with a stake in the outcomes they receive when they use any search technology.
Please do not let this opportunity pass, and sign on to the survey and sign up to get the resulting report later in the year. I especially hope that Findwise gets a good uptick in responses to report at the December Gilbane conference. We need to hear more voices so pass this link along to colleagues in other organizations.
Here is the link: Enterprise Search and Findability Survey 2014
The Gilbane Conference call for speakers is out and submissions are due in three days, May 2. As one who has been writing about enterprise search topics for over ten years, and engaged in search technology development since 1974, I know it is still a relevant topic.
If you are engaged in any role, in any type of content repository development or use, you know that excellent accessibility is fundamental to making content valuable and useable. You are also probably involved in influencing or trying to influence decisions that will make certain that technology implementations have adequate staffing for content metadata and controlled vocabulary development.
Please take a look at this conference track outline and consider where your involvement can be inserted. Then submit a speaking proposal to share your direct experiences with search or a related topic. Our conference participants love to hear real stories of enterprise initiatives that illustrate: innovative approaches, practical solutions, workarounds to technical and business problems, and just plain scrappy projects that bring value to a group or to the whole enterprise. In other words, how do you get the job done within the constraints you have faced?
Track E: Content, Collaboration and Employee Engagement
Designed for content, information, technical, and business managers focused on enterprise social, collaboration, intranet, portal, knowledge, and back-end content applications.
- Collaboration and the social enterprise
- Collaboration tools & social platforms
- Enterprise social metrics
- Community building & knowledge sharing
- Content management & intranet strategies
- Enterprise mobile strategies
- Content and information integration
- Enterprise search and information access
- Semantic technologies
- Taxonomies, metadata, tagging
Please consider participating in the conference and especially if content findability and accessibility are high on your list of “must have” content solutions. Submit your proposal here. The need for good findability of content has never been higher and your experiences must be heard by vendors, IT managers and content experts together in this forum.
Last May I was delighted to participate in Enterprise Search Europe in London. There I found a committed contingent from companies seeking search solutions, entrepreneurs, and search technology integrators. They were there to share common enterprise experiences with search technologies and implementation issues. Usability, specialized business use cases and leveraging search results in business intelligence were the three areas I found most engaging. Missing from the audience was a group that belongs at this meeting: content managers. Among them should be expert taxonomists, metadata specialists, and information architects responsible for the many repositories that go into quality enterprise search deployments. Take advantage of the opportunity to pick up the great expertise that you will have access to at this meeting. I am happy to extend a 20% discount code to the meeting, so please consider using it. Apply MOULTON20 in the priority code field at online registration, which you can find at the conference site: http://www.enterprisesearcheurope.com/2014/.
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