SDL has formed a strategic partnership with parson AG (“parson”), experts in technical communication services and consultancy, to help European brands deliver multilingual communications within a structured content environment. The partnership will combine SDL Tridion Docs, a component content management system (CCMS), with parson’s expertise in structured content delivery and strategy. Creating and publishing technical communications across digital channels—including chatbots, eLearning, Artificial Intelligence (AI) and Virtual Reality (VR) applications requires a clear understanding of the underlying processes, standards and structure of different communications types, and delivery methods. The combination of SDL Tridion Docs and parson is meant to simplify creation, management and orchestration of multilingual technical communications.
Category: Content technology news (Page 139 of 637)
Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.
We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline. See our Editorial Policy.
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Liquid Web, a managed hosting and application services provider to SMBs and entrepreneurs, announced the acquisition of ServerSide adding experience in hosting Microsoft Windows content management solutions to Liquid Web’s portfolio. The acquisition accelerates the company’s entrance into the Progress Sitefinity, Kentico, ElcomCMS, and Sitecore hosting market. The ServerSide team, including Steve Oren, founder, and CEO, have joined Liquid Web.
MerlinOne, Inc., provider of digital asset management (DAM) solutions, announced the release of their new product MerlinXpress. Leveraging the foundation of their enterprise-level DAM, MerlinXpress offers a streamlined UI and an assortment of tools designed to solve challenges in content management for small teams. MerlinXpress improves collaboration and streamlines creative workflows to enhance marketing agility and brand management. MerlinXpress is the single source of truth for all digital assets; designed to improve collaboration and streamlining creative workflows. With three available tiers of service and numerous options for add-ons depending on particular needs and scale. Tools such as asset categorization, metadata management, unlimited user accounts, access controls and user permissions, image cropping, file format conversion, automatic text extraction help teams looking to refresh and improve current content management processes.
PunchOut2Go, a B2B eCommerce and eProcurement Integration Platform as a Service (iPaaS) provider announced the release of PunchOut2Go for Liferay Commerce. PunchOut2Go’s new Liferay Commerce connector allows B2B suppliers to offer PunchOut catalogs and purchase order automation to buyers who use any eProcurement, spend management, or enterprise resource planning platform. PunchOut2Go for Liferay integrates Liferay Commerce with the PunchOut2Go iPaaS, which mediates communication between Liferay and buyer eProcurement platforms. PunchOut2Go translates data as it flows between Liferay Commerce and eProcurement platforms that include Coupa, Jaggaer, SAP Ariba, Oracle PeopleSoft, and others. PunchOut2Go facilitates low-cost, no-code integration for B2B suppliers to streamline procurement, order approval, and invoicing. Liferay Commerce is part of Liferay’s digital experience platform, which also offers Platform as a Service and analytics solutions that allow B2B businesses to deliver tailored digital experiences on an integrated platform. In addition to Liferay Commerce, PunchOut2Go provides integrations for other B2B eCommerce applications, including Magento, SAP Hybris, BigCommerce, Oracle Netsuite, SalesForce B2B Commerce Cloud, and Shopify.
Content management system (CMS) provider, Magnolia announced Magnolia Marketplace, a one-stop shop to help customers build a fully tailored digital experience (DX) stack. Customers can choose from a wide range of marketing, commerce and analytics extensions, as well as solutions that optimize development and operations. Available extensions within the Marketplace include Magnolia’s Connector Packs that integrate Magnolia into complementary systems in a DX stack, special features that extend Magnolia for specific use cases and Incubator extensions. Marketplace is also accelerating the integration of 3rd Party solutions from Magnolia’s partner ecosystem to make it easier for customers to benefit from the combined technology they offer. Partners looking to contribute with extensions can find the requirements and guidelines at https://www.magnolia-cms.com/partners/publish-extension.html
Google announced a licensing program to pay publishers for high-quality content for a new news experience launching later this year. This program will help participating publishers monetize their content through an enhanced storytelling experience that lets people go deeper into more complex stories, stay informed and be exposed to a world of different issues and interests. To start, Google has signed partnerships and is working with publishing partners with local and national publications in Germany, Australia and Brazil, with more publishers in a number of countries around the globe to come soon. The new product will launch first on Google News and Discover.
This endeavor will diversify Google’s support for news businesses, building on the value already provided through Search and our ongoing efforts with the Google News Initiative to help journalism thrive in the digital age. While they’ve previously funded high-quality content, this program is a step forward in how they will support the creation of this kind of journalism. Where available, Google will also offer to pay for free access for users to read paywalled articles on a publisher’s site. This will let paywalled publishers grow their audiences and open an opportunity for people to read content they might not ordinarily see.
Polyverse Corporation announced the immediate availability of Polyscripting for WordPress. Polyscripting for WordPress removes the problem of Remote Code Execution, Backdoor and File Inclusion attacks by transparently scrambling the syntax and grammar of the language in which WordPress is built (PHP), preventing any non-approved code from executing. This enables the detection and defense of cyberattacks easily and cleanly. 90% of all hacked CMS sites were WordPress in 2018 and 70% of current WordPress installations are vulnerable to known (and patched) issues. Polyverse Polyscripting for WordPress is applied easily and transparently without impacting developer productivity or runtime performance. Polyscripting for WordPress is installed using a one-line command that connects to a customer’s existing WordPress files and MySQL/MariaDB database. Enterprise WordPress users can contact Polyverse for a demo.
Serviceaide, Inc., a provider of intelligent, enterprise service management solutions, announced the launch of Luma Knowledge, a self-learning, knowledge-centered product that optimizes access, creation and reuse of enterprise knowledge to service and support needs of users and customers. The maker of the AI-powered Luma Virtual Agent, Serviceaide is leveraging AI technologies like natural language processing and machine learning in digital interactions, knowledge and automation to bring advanced capabilities and business value to service and support functions across the enterprise. Features and capabilities:
- The Luma Knowledge hub provides a common tool to actively correlate and access information federated across the enterprise.
- Luma Knowledge offers a common semantic pathway to all enterprise knowledge.
- Natural Language Processing auto extracts topics and pulls text from complex documents to auto-create FAQs.
- A dynamic guided search capability, based on available knowledge, helps users access the right information even when they don’t know exactly what to ask for, and don’t know what is in the knowledge base.
- Automated learning leverages machine learning to auto-tune retrievals and identify missing content or other related issues.
- Knowledge Sharing – Federating across multiple knowledge bases, semantic searches and guiding requests deliver accurate knowledge
- Knowledge Discovery – Proactively discovering knowledge both inside an organization and from external sources
- Knowledge Improvement – Continuous monitoring of knowledge and feedback to provide recommendations for needed knowledge, correcting knowledge and searches, and retiring unused knowledge
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