The Gilbane Advisor

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Category: Content management & strategy (Page 94 of 481)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Box announces new capabilities in Box Relay

June 16, 2020 /

Box, Inc. announced improvements to its workflow engine, Box Relay, to automate and accelerate processes around content. The new Relay capabilities include a new library of pre-built templates to make it easier for end users to create workflows without IT support; additionally, Box introduced an integration with File Request and the addition of multi-file support. Box Relay automates everyday processes like digital asset reviews, work order submission approvals, regulatory reporting approvals, and grant reviews. Rolled out in June 2019, Box Relay includes all the benefits of the Box Cloud Content Management platform, including advanced security and compliance, Box Platform APIs, pre-built productivity integrations, and collaboration features.

There are now pre-built templates in Box Relay for common workflows in every department including sales, marketing, HR, legal, finance. A welcome page allows users to create a new workflow or select from a library of Box-published modifiable templates, which comprises 24 common line-of business use cases. Users can modify workflow steps, add pointers to related content, quickly include the right collaborators and task assignees, and kick off the workflow. The integration of File Request into Box Relay streamlines workflows, from content submission to automated downstream processes. File Request, released in May, provides customers with a secure way to get files and metadata from external partners and vendors. With this integration, there is now an automated handoff between File Request and Box Relay workflows. Box also announced the addition of multi-file support for Box Relay workflows, which enables users to package multiple pieces of content together to move in lockstep through a workflow as one entity, including assigning a single task for review and approval. Multi-file support simplifies document handling for business processes that involve multiple files such as product launches, vendor applications, and expense reports.

The new features are included in Box Relay at no additional charge. Multi-file support for Manual Start workflows are expected to be generally available at the end of June. The new library of templates and File Request integration are expected to be generally available at the end of July.

https://www.box.com

Knowledge Graph

A knowledge graph is a knowledge base that uses a graph-structured data model or topology to integrate knowledge and data. Knowledge graphs are often used to store interlinked descriptions of entities — real-world objects, events, situations or abstract concepts — with free-form semantics, not fitting into a single traditional ontology.

Since the development of the Semantic Web, knowledge graphs are often associated with linked open data projects, focusing on the connections between concepts and entities. The are also prominently associated with and used by search engines such as Google, Bing, and Yahoo; knowledge-engines and question-answering services such as WolframAlpha, Apple’s Siri, and Amazon Alexa; and social networks such as LinkedIn and Facebook.

https://en.wikipedia.org/wiki/Knowledge_graph

SDL provides machine translation to Reynen Court legal technology platform

June 8, 2020 /

SDL announced its machine translation (MT) technology is now available through the Reynen Court LLC platform, enabling legal firms and departments to provision and deploy SDL Machine Translation to securely translate any type of legal document or file. The Reynen Court platform combines a content-rich solution store and a control panel that simplifies the process for law firms and legal departments to source, evaluate, deploy, monitor and manage legal technology applications. Platform users can employ a multicloud technology strategy that includes on-premises data centers and virtual private clouds under the platform user’s control without compromising informational security, environmental stability, and infrastructure control. The platform also allows users to manage software subscriptions and evaluate usage and consumption metrics from across its tech stack in one place, permitting them to optimize technological investment through the deployment of legal technology. Reynen Court was established with support from a consortium of 19 leading global law firms. The latest version of SDL Machine Translation goes beyond automatic translation and integrates with multiple platforms to power digital customer experience, eDiscovery, due diligence, contract review, analytics, internal communications and collaboration.

https://www.sdl.com, https://reynencourt.com

IXIASOFT and Precision Content partner

June 8, 2020 /

IXIASOFT, a DITA CCMS software company, and Precision Content, a provider of structured authoring and content management expertise announce partnership to help customers with the required support to identify, understand, and effectively address their content challenges. IXIASOFT’s newly formed alliance with Precision Content creates new capabilities to benefit from microcontent structures by linking a standardized content authoring methodology with the IXIASOFT CCMS software. Precision Content’s team of technical communication professionals focuses on reengineering how content is authored to help businesses implement innovative, scalable, and sustainable solutions to plan, author, and publish high-value content.

https://www.ixiasoft.com, https://www.precisioncontent.com

Webiny launches serverless headless CMS

June 5, 2020 /

Webiny announced the availability of Webiny Serverless Headless CMS (beta). When you look at the headless CMS market there are several options you can choose from, but none of the options are both serverless and open-source at the same time. Half of them run on “traditional” infrastructures, like virtual machines, and the other half is made of standard SaaS products. The goal was to build something that scales to handle huge amounts of traffic out of the box, no matter how spikey, with a solution that is customizable and has zero overhead when it comes to managing infrastructure. Today, this is only achievable with serverless infrastructure.

Included in the package:

  • Content modeling interface — You can not only model your content, but also build the interface for how the input forms will look like to your content editors. Place form inputs inside a grid layout and split it into multiple columns and rows.
  • Content localization — A simple and intuitive way to input and serve content in multiple languages. We keep the interface for editors clean and easy to use, no matter if you have 1 language or 20 languages.
  • GraphQL API — The API is at the core of every headless CMS. If you get the API wrong, the whole product has a poor experience. This is why we spent a significant part of our effort on ensuring developers have a great experience using our API. The API also comes with a built-in GraphQL playground, so it’s super simple to inspect your schema and test your queries.
  • Environments and aliases — With a single click copy your existing data into a new environment. Modify it and update it without affecting your production site. Finally, remap the alias to switch the new environment into production. With this approach, you get instant rollback feature as well as there is no need to update and redeploy your code to any of your devices when you make changes.
  • Customizable and extendable platform with a microservices architecture — Having a headless CMS is great, but what if it only gets you halfway? What if you need to build custom code, add logic with specific rules that are outside the scope of the headless CMS. Using the Serverless Web Development Framework you can build any type of logic your project requires and deploy it alongside the headless CMS as a separate microservice.

https://www.webiny.com

 

NetDocuments introduces ChatLink to work with Microsoft Teams

June 4, 2020 /

NetDocuments, the secure multi-tenant cloud-based content services and productivity platform for law firms, corporate legal teams, and compliance departments, announced the availability of ChatLink, an integration that links Microsoft Teams to NetDocuments. With ChatLink, Teams users now connect channels with NetDocuments workspaces and secure threads. ChatLink enables users to continue working inside the Microsoft Teams interface while maintaining complete access to NetDocuments workspaces and conversations within ndThread to adhere to compliance and governance rules. Administrators can manually or programmatically associate a channel with an existing NetDocuments matter or project, making documents available in a tab within the channel. Likewise, an embedded view of associated chats in ndThread, allow for multiple conversations to happen within a matter while securing them to the matter file.

https://www.netdocuments.com/

Newgen unveils new AI and ML-based Document Classification Service

June 4, 2020 /

Newgen Software, a global provider of low code digital automation platform for managing content, processes, and communication, announced it has launched an enhanced version of its document classification service for enabling the high-volume document-handling environment. Intelligent Document Classifier 1.0 allows users to gain hidden insights by classifying documents, based on structural features and/or textual features. It uses machine learning (ML) and artificial intelligence (AI), to enable layout- and content-based document classification. Organizations can leverage the solution to automatically classify various documents such as sales/purchase orders, enrollment and claim forms, legal documents, mailroom documents, contracts, correspondences, and others. This helps ensure important information is available thereby reducing risks and costs associated with manual document management.

Key features  include:

  • Image Classification – Allows users to automatically classify images using neural networks and deep learning algorithms based on structural features
  • Content Classification – Enables document classification based on content, in the absence of structural features
  • Trainable Machine Learning – Auto-learns definitions and features of a document class and creates a trained model
  • Admin Dashboard – Generates analytics reports for a 360-degree view of the process
  • Integration Capabilities – Facilitates easy integration with core business applications, content management platforms, and document capture applications

https://newgensoft.com/

Reverie launches Anuvadak, a platform to publish and manage websites in any language

June 3, 2020 /

Reverie Language Technologies announced the launch of Anuvadak, a platform to publish and manage website in any language. India is a country of 1.33 billion, with a 70% literacy rate. Out of these 70% literates, only 10% are English literates; Anuvadak was built keeping in mind that websites in English are not enough to reach out to the 90% language literate populace of the country.

Anuvadak is a one stop platform which can help businesses localise through a unified single click platform. Anuvadak can scale down the website localisation time and can save localisation and content management costs. Anuvadak takes away the technical complexities in localising a website, helping businesses to manage all the localized content in one place, making localized websites as scalable as the source English website. 

  • Machine translation that comes from Reverie’s decade old expertise in Indian language technologies, can be added to Anuvadak
  • Anuvadak’s integration with AI-enabled translation platform reduces the website translation time to one third of the time taken to traditionally translate content in Indian languages
  • With Reverie’s own proprietary Indic fonts built-in, content created through Anuvadak is visually more appealing.
  • Unlike on-demand Indic language plug-ins, Anuvadak helps build Search Engine Optimization (SEO) enabled websites in Indian languages, which means that a company’s localised website will start showing up in search queries as more and more Indians will be searching in their own language.

https://reverieinc.com

 

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