Episerver introduced the third Episerver “cloud” pillar with the launch of Intelligence Cloud. They have combined new and existing personalization and analytics products from Episerver with the late 2019 acquisition, Idio, to form the new Intelligence Cloud. With Intelligence Cloud Episerver is delivering data, recommendations and analytics capabilities that complement Episerver Content Cloud, Commerce Cloud and Marketing Automation, for a complete customer-centric digital experience platform (DXP).
Category: Content management & strategy (Page 88 of 479)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
Data Conversion Laboratory (DCL) and Court Square Group announced a new partnership for global life sciences organizations. Together, DCL and Court Square Group help the pharma industry’s clinical and drug development process by providing content management and content structure solutions that support every stage of the product life cycle. DCL provides content structure to documents that are critical to support the life sciences industry. For example, DCL’s structured product labeling (SPL) work comprises deconstructing forms-based content and image-based PDFs to create structured markup (XML). DCL applies a layer of metadata to facilitate downstream content discovery and delivers final SPL files to the FDA on behalf of clients. Using artificial intelligence and natural language processing, DCL’s content enrichment services improve content discovery for R&D applications during the development of new drugs or reclassification of pharma agents. The new partnership provides pharmaceutical and biotech companies with an integrated solution that supports compliance to complex SPL, EDMS, eCTD, eTMF and global regulatory submissions, while working in a cloud based, validated environment that meets the requirements of 21 CFR Part 11.
https://www.dataconversionlaboratory.com/, https://www.courtsquaregroup.com
Mediafly, a provider of sales enablement technology, content management, and advisory services, announced Mediafly Content Hub, a solution providing marketers the ability to manage public-facing website sales content, customer-facing sales content and internal-only sales content all in one place, allowing teams to share relevant, engaging and personalized content throughout every stage of the buying process. Through Content Hub companies can automatically surface the most relevant content for a buyer on the website in the early stages of buyer research, create qualified leads, and keep the content experience consistent across the buyer journey even after the handoff from marketing to sales has occurred. Content Hub is now available for Mediafly customers.
MxHero announced availability of its integration between Microsoft’s Outlook email client and the Egnyte content management platform directly from the Microsoft Outlook AppSource store. The add-in can be installed from within Outlook for Windows, Mac, and OWA (Outlook Web Access). Additional capabilities include download, preview, collaboration, move and deletion of files, folders, and email messages. When saving emails to Egnyte, MxHero optimizes email content for the Egnyte environment by automatically saving the email message as a text-searchable PDF document linked to any attachments that are saved separately. The plugin requires Outlook 2013, Outlook 2016, Outlook.com, or Office 365 with an email that is hosted on a Microsoft Exchange server.
TEAM Informatics is developing a new product called M-Connect, which leverages Accusoft’s PrizmDoc Viewer. M-Connect extends and enhances the capabilities of the M-Files Intelligent Information Management platform. As part of M-Connect’s functionality, TEAM Informatics needed to provide the ability for users to access, view, collaborate, and search information within different document formats. They needed to control access to the documents, audit changes, and support a wide range of file formats in a web interface. Accusoft provides content and imaging solutions that solve document lifecycle complexities. Their technology provides document viewing, advanced search, image compression, conversion, barcode recognition, OCR, and other image processing tools to use in application and web development. The partners plan to launch M-Connect July 8, 2020.
DocsCorp announced it has completed acquisition agreements for Verowave Technologies, a UK provider of document production and assembly software. The verowave Platform (verodocs, verosheets, and veroslides) will be integrated into the DocsCorp document productivity suite and re-branded as veroDocs. With this acquisition, DocsCorp brings together document assembly and production, PDF creation and editing, document comparison, metadata cleaning, and email recipient checking into an integrated suite.
DocuSign announced its acquisition of Austin-based startup, Liveoak Technologies, for $38 million in an all-stock transaction. The news builds on the companies’ existing partnership, where DocuSign eSignature is integrated with Liveoak’s secure agreement-collaboration platform. Liveoak uses web-based videoconferencing, collaboration features, identity verification and other tools to help complete an auditable transaction remotely. DocuSign plans to use Liveoak’s technology and expertise to accelerate the launch of DocuSign Notary, a new product in the Agreement Cloud suite that focuses on remote online notarization (RON)—where audio-visual technology is used to complete a notarial act when the signers and the notary public are in different places. DocuSign Notary will also augment the company’s existing eNotary offering, which enables a notary public to act as an in-person witness to the electronic signing of documents.
TransPerfect, provider of language and technology solutions for global business, announced that it is sharing a multilingual data set that will help AI and chatbot developers provide information on COVID-19 in multiple languages. The data set will allow researchers and technology organizations to train smart chatbots that could increase the coverage and appropriateness of responses provided by systems integrated into websites, social media services, virtual assistants, and other platforms. The training data set, which is available in English, Spanish, Arabic, and Mandarin Chinese, accessible at no charge. TransPerfect DataForce specializes in building AI experiences through data collection and annotation. The group has a broad pool of global resources and advanced technologies that gives it the ability to aggregate and package data that can be highly useful in improving responsiveness to COVID-19.
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