Category: Content management & strategy (Page 54 of 468)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Crownpeak acquires e-Spirit

March 19, 2021 / NewsShark

Digital experience platform provider Crownpeak announced that it has entered into a definitive agreement with German IT service provider adesso SE to acquire adesso subsidiary e-Spirit. Headquartered in Germany, e-Spirit enables businesses to rapidly deliver personalized, content-rich experiences across online channels. The acquisition doubles Crownpeak’s customer base, and brings together Crownpeak’s SaaS-based web content management system (CMS) and other offerings, which wrap digital quality, governance, and privacy into experience delivery, with e-Spirit’s content-driven commerce experiences and artificial intelligence (AI)-powered personalization.

The combination of Crownpeak and e-Spirit will create an agile digital experience platform for brands, regardless of location or vertical, to orchestrate digital experiences. Crownpeak’s built-in tools address content management, experience optimization and governance, personalization, web accessibility and privacy UX. Digital marketers across all industry sectors rely on the FirstSpirit platform, which includes a hybrid headless CMS, AI-driven personalization and omnichannel marketing capabilities, for individualized and synchronized content delivery across all channels.

https://www.crownpeak.com ▪︎ https://www.e-spirit.com/us/homepage/

Hyland releases Alfresco Content Services 7.0

March 18, 2021 / NewsShark

Hyland, a content services provider, released Alfresco Content Services 7.0, a modern, cloud-native content services platform, optimized for content model flexibility and performance. Enhancements include:

Extensibility – Hyland enhanced the developer experience with the new Alfresco Events SDK to speed the development process
Security & Governance – Organizations can reduce business risk and strengthen compliance with auto detection and tagging of Personal Identifiable Information (PII) in documents
Open Source – Hyland’s commitment for open standards and APIs allows organisations to integrate and customize solutions. Deployment scripts are available as open source to the Alfresco developer community
Create cloud applications through business workflow – Organizations can create business solutions designed in a low-code modeler environment which maps to content models, integrates with other cloud services and applications, and is deployed seamlessly to end users on web and mobile platforms
Early access to Elasticsearch – for customers who want to evaluate Elasticsearch for Alfresco Content Services as an alternative search engine to Solr
Support for enterprise-class records management and information lifecycle management – delivering a single source of the truth for all unstructured content in Alfresco or external repositories through Alfresco Federation Services

ACS 7.0 is available on Alfresco Cloud (PaaS) or for enterprises via self-hosted cloud or on premise deployment.

https://www.alfresco.com/whats-new ▪︎ https://www.hyland.com/en

Kentico launches Kentico Xperience 13 Refresh 1

March 17, 2021 / NewsShark

Kentico announced an update to their digital experience platform (DXP). When ASP.NET Core MVC became the cornerstone of Kentico Xperience 13, it came with major challenges. To prevent any breaking changes and lengthy adjustment periods in the future, they have remodeled release cycles. Refresh 1 is focused on expanding existing functionalities, to provide future technology for the developers, while benefiting both marketers and content creators.

With the integration of AI services provider, Recombee, as customers visit individual pages, their behavior will be evaluated, resulting in automatic suggestions of the most relevant content to be displayed for them in appropriate areas.
The integration with the Bynder Digital Asset Management system provides the option of working with media in structured content. Users can now select their images directly from Bynder DAM as an alternative to using Media Library or a direct upload.
When searching in Kentico Xperience, the new search index enables searching for all kinds of content using just one index. Both structured and non-structured content are included, which makes working with Azure easier for developers.
When developing a website, with .NET Core Debug developers can now check what is going on in the live site, what has possibly gone wrong, or what type of data is being sent there, and fix it more effectively.

For additional details see

https://xperience.io/discover/blog/2021-03/kx13-r1-has-landed-future-proofing-the-dxp

Information Model

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

Datadobi supports file data protection on Microsoft Azure Blob

March 16, 2021 / NewsShark

Datadobi, provider of unstructured data management software, announced it has added support for Azure Blob storage in DobiProtect 5.11, enabling customers to protect their data from any NAS or cloud filesystem to Microsoft’s cloud-based object storage solution. As unstructured data continues to grow rapidly, Datadobi allows enterprises to protect against cyberthreats, ransomware, accidental deletions, and software vulnerabilities with a simple, quick, and cost-effective solution. Azure Blob storage is a massively scalable and secure object storage service for data lakes, archives, cloud-native workloads, analytics, and machine learning. Using Datadobi, organizations can now maintain protection copies of their file data in Azure Blob Storage.

https://datadobi.com

Progress releases digital experience platform Sitefinity 13.3

March 11, 2021 / NewsShark

Progress announced the latest release of the Progress Sitefinity Digital Experience Platform (DXP), Sitefinity 13.3. Progress now offers long-term support (LTS) for Sitefinity which gives customers four years or more of extended version support. The new release also provides ease-of-use capabilities, streamlined developer tooling and advanced analytics, personalization and optimization. With the new features and capabilities IT and marketing can:

Define user groups by business units to ensure each site in a multisite environment meets specific needs for individual business units, divisions or locations
Pinpoint highly engaged prospects with extended lead scoring options, negative lead scoring and common touchpoint reporting for personas, presented in an enhanced report UI
Monitor the progress of all scheduled tasks and automatically detect and restart a task that has been halted due to an application recycle or system shutdown
Reduce marketing reliance on IT with a reimagined UI spanning page management, content editing, taxonomy and digital asset management (images, videos, documents and files)

The Progress Sitefinity digital experience platform is available today.

https://www.progress.com/sitefinity-cms/dxp

Information Model

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

OpenText launches Cloud Edition 21.1

March 11, 2021 / NewsShark

OpenText announced the release of Cloud Edition (CE) 21.1, delivering a tailored combination of industry solutions, API services, flexible delivery models, and expert managed services. CE 21.1 provides updates across the five OpenText Clouds.

The OpenText Content Cloud improves user productivity, process stability, and provides solutions to assist with regulatory compliance.

Extended ECM for Microsoft Office 365 now integrates with the Microsoft Azure Information Protection (AIP). Users can maintain encryption and access levels for content, while enabling capabilities such as text searching with increased security.
OpenText Intelligent Viewing – a universal file viewer enabling secure access to any file type with markup, annotation, redaction and transformation capabilities.
Extended ECM supports Salesforce Financial Services Cloud.
Now available OnDemand in the AWS cloud, Axcelerate Investigation provides insights to inform case strategy and decisions.

The OpenText Experience Cloud provides a single platform to create engaging customer experiences.

New Qfiniti integration with Twilio Flex delivers advanced call analytics and management for cloud contact centers.
Updates to Media Management, including AI-driven search updates, quick preview capabilities and tools supporting faster content distribution.
SAP HANA & SAP NetWeaver connectors for Fax2Mail allow faxing from SAP for uninterrupted workflows.
New RESTful APIs in OpenText Notifications facilitate SMS app integration.

There are also updates for the: OpenText Business Network Cloud, OpenText Security & Protection Cloud, and OpenText Developer Cloud.

https://www.opentext.com/about/press-releases?id=9948A4E5BEFC479A9961DECCE8B0A16E

Dropbox to acquire DocSend

March 9, 2021 / NewsShark

Dropbox, Inc. announced it has entered into a definitive agreement to acquire DocSend, a secure document sharing and analytics company with more than 17,000 customers. As work becomes more distributed, effective collaboration with external parties feels more siloed and results can be difficult to measure. DocSend gives customers visibility into what happens to their documents after they send them, adding a layer of intelligence on top of the scale and distribution of the Dropbox content platform. For example, client services teams and creative professionals who already rely on Dropbox to organize and collaborate on presentations and projects can use DocSend to deliver proposals and track engagement, and HelloSign to manage contracts and invoices.

The combination of Dropbox, HelloSign, and DocSend will help customers across industries manage end-to-end document workflows, from closing deals to onboarding teams, giving them more control over their business results. Under the terms of the agreement, Dropbox will acquire DocSend for $165 million in cash subject to customary purchase price adjustments and closing conditions. The acquisition is expected to close in Q1 2021 and is expected to have an immaterial impact on 2021 operating results.

https://blog.dropbox.com/topics/company/welcome-docsend-to-dropbox-, https://www.docsend.com

Stilo announces Migrate 4.0

March 8, 2021 / NewsShark

Stilo announced it has released Migrate 4.0 and added exact-match deduplication to the latest release of the cloud service in order to maximize DITA reuse potential. Migrating documentation to DITA has many benefits, chief among them being the opportunity to reduce cost and improve quality by reusing content. A documentation set might have reuse potential as high as 50%, however, finding good reuse candidates may prove to be difficult, especially when dealing with thousands of topics.

The first step in the deduplication process is for the user to take the newly created DITA files and put them into a collection. At this point, the automated system compares each topic against the others in that collection. Once redundancies are identified, the system selects the canonical version, automatically eliminates redundant copies, and then updates topics and associated maps. Migrate conversion platform has focused on converting content such in HTML, Word, and FrameMaker, to DITA XML. With this new deduplication functionality, Migrate can now identify and eliminate redundant topics as part of that conversion process, and utilize the reuse mechanisms that were intended by the DITA architecture.

https://www.stilo.com