The Gilbane Advisor

Curated for content, computing, and digital experience professionals

Category: Computing & data (Page 71 of 80)

Computing and data is a broad category. Our coverage of computing is largely limited to software, and we are mostly focused on unstructured data, semi-structured data, or mixed data that includes structured data.

Topics include computing platforms, analytics, data science, data modeling, database technologies, machine learning / AI, Internet of Things (IoT), blockchain, augmented reality, bots, programming languages, natural language processing applications such as machine translation, and knowledge graphs.

Related categories: Semantic technologies, Web technologies & information standards, and Internet and platforms.

content management

Content management, or CM, is the set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information has come to be referred to as content or digital content. Digital content may take the form of text, multimedia files (such as audio or video files), or any other file type that follows a content lifecycle requiring management. Content management can be found in both dedicated systems and as a component of information technology systems. 

The term ‘content management’ became popular when ‘web content management’ systems emerged to differentiate them from ‘document management’ systems which were associated with paper documents. ‘Content management’ then quickly evolved to cover all kinds of unstructured or semi-structured content. Common types of content management systems (CMS) include Enterprise Content Management (ECM), Digital Asset Management (DAM), Multichannel Content Management (MCM), Component Content Management (CCM), and web content management (WCM). The latter are now widely marketed as Digital Experience Management’ (DEM or DXM, DXP), and ‘Customer Experience Management’ (CEM or CXM) systems or platforms, and may include additional marketing technology functions. 

For an extensive collection of content management news and blog posts see https://gilbane.com/category/content-management-strategy/

For more historical background see What is Content Management?

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Gilbane Advisor

The Gilbane Advisor newsletter, published by Bluebill Advisors Inc., curates content for our audience of content, computing, and digital experience professionals throughout the year, and includes Gilbane Conference news. We focus on strategic technologies and strategies.

We’ve been a trusted advisor to all stakeholders on content and information technologies and applications for decades. We only publish what we’ve written or what we’ve read and believe will be valuable to our subscribers.

Gilbane Advisor 6-4-19 — Martech metrics, B2C AR, B2B AR, machine talking

June 5, 2019 /

Martech stack metrics

Scott Brinker: “Martech stack utilization is a misguided metric… (when it’s disconnected from value)”. This is certainly true. Products/tools in your stack usually have many features, only a subset of which actually provide value for your needs. Identifying and

Martech stack value

focusing on those features can save resources and provide more accurate ROI calculations. Read More

4 questions retailers need to ask about augmented reality

It seemed like AR was poised for rapid adoption (beyond Pokémon Go) a couple of years ago when apps started appearing from Ikea and others. Indeed I thought so. There has certainly been a lot of activity and some very useful applications, but as usual the use-case specifications, cost justifications, integrations, and learning curve take a time-toll. Bain & Company has some good advice for execs creating or reviewing a plan. Read More

Google announces a new Glass augmented reality headset for B2B

Much of the advice in the Bain article we reference above is also relevant to non-consumer AR applications. Whether B2B AR deployments are ahead of B2C or not, project planning should be informed by research into both. ROI calculations will be very different, but technologies and user experience design considerations largely overlap. Google Glass was a consumer flop but their Enterprise Edition is making some progress and what they are learning is valuable. After all, employees and professionals are consumers too. Read More

Can we trust machines that sound too much like us?

David Weinberger raises a good point. He is not asking whether we can trust machines. He is asking whether we want to loose the trust signals we get from talking with humans when we can’t tell the difference between machine and humans voices. He also wonders about the efficiency and how our preferences will evolve. Human sounding machines will not always be the right choice. Read More

Also…

The Gilbane Advisor curates content for content management, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December.

Gilbane Advisor 4-16-19 — Rules & data, ad blocking, use metadata, journey mapping

April 16, 2019 /

The Guardian’s old-article trick

“… this is a great idea, one worth replicating elsewhere. But it’s also a reminder of the power publishers have to use their article metadata to improve public understanding — and how little they use it. When one of your old stories is floating around social media in a way that causes confusion, you can do something about it.” Read More 

The Guardian metadata trick example

Is ad blocking past 2 billion worldwide?

Doc Searls: “The answer is, we don’t know. Also, we may never know, because”… Read More

Journey mapping: 9 frequently asked questions

Journey maps are useful for building common ground in an organization, but practitioners often have questions and misunderstandings about their scope and how to create them. Read More

Bitter lesson + better lesson = lesson

Many of you will remember the rules vs data debates from the early days of machine translation and image recognition. There is a similar debate currently going on in AI research. The main differences are the dramatic improvements in deep learning, facilitated by the availability of massive computing power. The current discussion seems more secular, and concerned with relative costs and efficiencies. This post, “Better lesson” is by Rodney Brooks, but also checkout Rich Sutton’s “Bitter Lesson”, which Brooks links to. Both posts are short and very accessible. Read More

Just 2 weeks until…

Gilbane’s Digital Experience Conference

Reserve your seat today – use code FG19 for best price

Also…

 

The Gilbane Advisor curates content for content management, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December.

Gilbane Advisor 3-19-19 — Federated ML, ephemeral messaging, search for humans

March 19, 2019 /

Google releases federated machine learningTensorFlow summit 2019

Federated learning is going to be a thing. Health care is just one example… “TensorFlow Federated will provide distributed machine learning for developers to train models across many mobile devices without data ever leaving those devices. Encryption provides an additional layer of privacy, and weights from models trained on mobile devices are shared with a central model for continuous learning.” Read More

A warning on the dangers of ephemeral messaging

The Information’s Sam Lessin is bullish about Facebook’s moving to full encryption, but thinks a reliance on ephemeral messaging is a big mistake. He makes a good case and the issues he raises need broader consideration. (Firewall – but you can get access by providing an email.) Read More

Search engines: a human perspective

Wise words on search applications from Daniel Tunkelang.

The foundation of human-computer information retrieval (HCIR) is that search engines help searchers who help themselves. The best search engines reward searchers’ incremental effort with a higher return on investment. … But searchers have been trained by simple search interfaces, and their laziness is compounded by a skepticism of anything that violates their expectations. In order to earn searcher effort, search engines have to provide simple, incremental, and effective steps that guide searchers — and that teach them through experience that the return justifies the additional effort. Read More

Facebook’s News Feed era is now officially over

It’s anyone’s guess where Facebook will end up after the strategic shift announced last week. The new direction impacts all parts of the company and raises questions about their business model, growth, and of course, organization. Read More

Join us at Gilbane’s Digital Experience Conference

Digital experience strategies, technologies, and practices, for marketing and the workplace

Also…

The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December.

Gilbane Advisor 7-11-18 — No-hype blockchain, ML, mobile dev, publishing

July 11, 2018 /

Blockchain beyond the hype: What is the strategic business value?

Excellent measured piece to share with senior management, from McKinsey. “Our research seeks to answer this question by evaluating not only the strategic importance of blockchain to major industries but also who can capture what type of value through what type of approach. To see the original interactive version of the graphic… Read More

Ways to think about machine learning

Benedict Evans looking at the fundamentals of ML, minus the often unhelpful ways it is often discussed.

So, this is a good grounding way to think about ML today – it’s a step change in what we can do with computers, and that will be part of many different products for many different companies. Eventually, pretty much everything will have ML somewhere inside and no-one will care. Read More

A deeply detailed but never definitive guide to mobile development architecture

“Native, Web, PWA, hybrid, Cross-Compiled… what is “the best” way to develop for Android and iOS platforms? What looks reasonable? And how are you supposed to choose among the options?” Long enough to be really useful… Read More

The promises and perils of blockchain technology in publishing

Bill Rosenblatt looks at the practicality and unknowns of the “Three general types of blockchain applications in publishing are being discussed nowadays: rights licensing and royalty processing, print supply chain management and piracy tracking, and e-book ownership transfers.” Read More

Goodbye, Denver Post. Hello, Blockchain & Colorado Sun

The new publication will have a conventional website whose data will be written permanently into the secure digital ledger known as the blockchain. Expenses for the fledgling outlet will be covered by a grant from Civil, whose sole investor, for now, is ConsenSys, a Brooklyn-based blockchain software technology company founded by Joseph Lubin… a co-founder of Ethereum. Read More

Also…

The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December. See all issues

Blockchain to Bots: a Look at Use Cases

October 26, 2016 /

Gilbane Boston 2016

Join us in Boston in November for this featured session and our other 32 conference sessions.

Blockchain to Bots: a Look at Use Cases

New technologies need use cases. First in theory to attract commercial investment, and second in practice to prove their worth. This session includes discussions on the potential of Blockchain for digital asset management, and the use of bots in an intranet application.

Wednesday, November, 30: 11:40 – 12:40 pm

Nicole Dvorak | Gilbane conference
Moderator:
Nicole Dvorak, MBA Candidate, Class of 2018, MIT Sloan School of Management

Rod Collins | Gilbane Conference
Rod Collins, Director of Innovation, Optimity Advisors
Transforming Digital Assets into Digital Agents: New Media Strategies for Hyper-Connected Markets

Mindy Carner | Gilbane Conference
Mindy Carner, Manager, Information Management, Optimity Advisors
Transforming Digital Assets into Digital Agents: New Media Strategies for Hyper-Connected Markets

Henry Amm | Gilbane Conference
Henry Amm, Digital Strategy Consultant, adenin Technologies
Making Intranets Smart: How AI and Bots Allowed Us to Create a Smart Assistant for the Digital Workplace

Gilbane Digital Content Conference
Fairmont Copley Place Hotel, Boston, November 29 – 30, 2016

Bots, Content, and Commerce

October 19, 2016 /

Gilbane Boston 2016

Join us in Boston in November for this featured session and our other 32 conference sessions.

Here Come the Bots: How Innovations in Artificial Intelligence Will Shape the Future of Content and Commerce

Today’s online transactions are still largely web-based despite the proliferation of smartphones and mobile apps. And these transactions are often part of a fragmented purchasing experience, where a customer must move from interacting with engaging rich content to completing a series of cumbersome steps for transaction-related information like payment and delivery details.

One solution to this experience breakdown is to enable what is becoming known as conversational commerce, where the transaction part of purchase is integrated seamlessly with the customer’s current online environment. Several tech giants like Facebook and Amazon, as well as a number of start-ups, are investing in enabling chat bots within messaging apps that make it possible for users to make purchases within the platform, rather than having to go to an external web page. This session will explore what the rise of conversational commerce will mean for content management and content and commerce integration.

Wednesday, November, 30: 8:30 – 9:30 am

Register today to save your seat

Jill Finger Gibson Gilbane Conference
Moderator:
Jill Finger Gibson, Principal Analyst, Digital Clarity Group

Adrien Nussenbaum Gilbane Conference
Adrien Nussenbaum, CEO, Mirakl

Roland Benedetti Gilbane Conference
Roland Benedetti, Chief Product and Marketing Officer, eZ

Sergio Silva Gilbane Conference

Sergio Silva, Director of Partner Success, Kik

Gilbane Digital Content Conference
Fairmont Copley Place Hotel, Boston, November 29 – 30, 2016

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