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Category: Collaboration and workplace (Page 27 of 97)

This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.

OpenText extends Content Services technology for Microsoft Teams

July 9, 2020 /

OpenText announced the availability of its Content Services technology for Microsoft Teams. OpenText Extended ECM for Microsoft Office 365 integrates content and collaboration tools into business processes. With today’s announcement, OpenText adds its information governance tools and systems to Teams, making an expanded set of compliance, records management, and archiving options available to Teams users and administrators. Extended ECM allows users to surface Teams content in context of relevant business processes across the enterprise, creating links with line-of-business systems and applications such as Salesforce, SAP, or Oracle. Users can:

  • Access and centrally govern customer content within the Teams environment;
  • Automate the creation of a Team specific to an OpenText business process;
  • Synchronize Teams membership with OpenText content management systems;
  • Archive Teams content to OpenText utilizing governance best practices; and
  • Retire Teams and dispose of noncrucial content automatically using OpenText Extended ECM.

https://www.opentext.com/

monday.com announces collaboration with Microsoft Teams

July 8, 2020 /

monday.com announced it has developed an integration with Microsoft Teams, enabling users to embed monday.com in Teams, creating an integrated and comprehensive collaborative online workspace for enterprises. Teams users will be able to organize, structure and streamline all processes and projects, directly in their Teams platform – allowing them to visualize and manage their team’s work. monday.com and Microsoft product and engineering teams collaborated on creating the integration. monday.com is also integrated with additional Microsoft solutions such as Microsoft Azure AD, Microsoft Outlook and OneDrive.

https://monday.com/lp/ms-teams-app/

Microsoft announces Together Mode and other features for Teams

July 8, 2020 /

Microsoft announced a set of new features in Microsoft Teams to make virtual interactions more natural, more engaging, and more human for people at work and in education. They help you feel more connected with your team and reduce meeting fatigue, make meetings more inclusive and engaging, and streamline your work to save time. Together mode is a new meeting experience in Teams that uses AI segmentation technology to digitally place participants in a shared background, making it feel like you’re sitting in the same room with everyone else in the meeting or class. Together mode is designed to make meetings more engaging by helping you focus on other people’s faces and body language and making it easier to pick up on the non-verbal cues that are so important to human interaction. For meetings in which multiple people will speak, such as brainstorms or roundtable discussions, it makes it easier for participants to understand who is talking. Together mode with auditorium view is rolling out now and will be generally available in August. For more information about additional views and features see:

https://www.microsoft.com/en-us/microsoft-365/blog/2020/07/08/reimagining-virtual-collaboration-future-work-learning/

Slack acquires Rimeto

July 8, 2020 /

Slack and Rimeto announced that Slack has acquired Rimeto. Rimeto’s advanced profile and directory features will be integrated into Slack directly, but Slack will also continue to offer Rimeto as a standalone product and support their existing enterprise customers. Rimeto offers an enterprise wide, searchable directory, automatically integrating information from across a company to deliver rich profiles of every employee, their skills, experience, and current projects. Channels make it easy to find the information needed to understand what teams are working on. Now with Rimeto it will also be easy to find the people needed and understand the humans you’re working with. The traditional enterprise directory includes pretty limited information, usually what you’d find on a business card, and search is limited the same way. But Rimeto provides search across every attribute — whether for a project leader, everyone who worked with a specific customer, an expert on sales cycles in a particular region, or additional information about a new team member.

https://slackhq.com/slack-acquisition-connecting-employees, https://www.rimeto.com/announcement

Data Conversion Laboratory and Court Square Group partner

July 8, 2020 /

Data Conversion Laboratory (DCL) and Court Square Group announced a new partnership for global life sciences organizations. Together, DCL and Court Square Group help the pharma industry’s clinical and drug development process by providing content management and content structure solutions that support every stage of the product life cycle. DCL provides content structure to documents that are critical to support the life sciences industry. For example, DCL’s structured product labeling (SPL) work comprises deconstructing forms-based content and image-based PDFs to create structured markup (XML). DCL applies a layer of metadata to facilitate downstream content discovery and delivers final SPL files to the FDA on behalf of clients. Using artificial intelligence and natural language processing, DCL’s content enrichment services improve content discovery for R&D applications during the development of new drugs or reclassification of pharma agents. The new partnership provides pharmaceutical and biotech companies with an integrated solution that supports compliance to complex SPL, EDMS, eCTD, eTMF and global regulatory submissions, while working in a cloud based, validated environment that meets the requirements of 21 CFR Part 11.

https://www.dataconversionlaboratory.com/, https://www.courtsquaregroup.com

 

MxHero announced Egnyte integration with Microsoft Outlook

July 7, 2020 /

MxHero announced availability of its integration between Microsoft’s Outlook email client and the Egnyte content management platform directly from the Microsoft Outlook AppSource store. The add-in can be installed from within Outlook for Windows, Mac, and OWA (Outlook Web Access). Additional capabilities include download, preview, collaboration, move and deletion of files, folders, and email messages. When saving emails to Egnyte, MxHero optimizes email content for the Egnyte environment by automatically saving the email message as a text-searchable PDF document linked to any attachments that are saved separately. The plugin requires Outlook 2013, Outlook 2016, Outlook.com, or Office 365 with an email that is hosted on a Microsoft Exchange server.

https://www.mxhero.com

Obie launches Browser extension to accelerate sharing of workplace documents

June 30, 2020 /

Obie announced the launch of its new browser extension to democratize access to Obie’s core search, access, and knowledge sharing functionality. They also launched Personal Pro and Personal Free plans that decouple Obie’s search functionality from Slack for the first time to expand availability for individuals and remote teams. Obie uses natural language processing (NLP) to understand complex queries, as well as machine learning (ML) to improve results with every document search. Users can also manually add “FAQs” to store templates, text snippets, and frequently accessed information by simply highlighting the information in their browser and adding it to Obie.

https://obie.ai

Serviceaide introduces Luma Knowledge

June 25, 2020 /

Serviceaide, Inc., a provider of intelligent, enterprise service management solutions, announced the launch of Luma Knowledge, a self-learning, knowledge-centered product that optimizes access, creation and reuse of enterprise knowledge to service and support needs of users and customers. The maker of the AI-powered Luma Virtual Agent, Serviceaide is leveraging AI technologies like natural language processing and machine learning in digital interactions, knowledge and automation to bring advanced capabilities and business value to service and support functions across the enterprise. Features and capabilities:

  • The Luma Knowledge hub provides a common tool to actively correlate and access information federated across the enterprise.
  • Luma Knowledge offers a common semantic pathway to all enterprise knowledge.
  • Natural Language Processing auto extracts topics and pulls text from complex documents to auto-create FAQs. 
  • A dynamic guided search capability, based on available knowledge, helps users access the right information even when they don’t know exactly what to ask for, and don’t know what is in the knowledge base.
  • Automated learning leverages machine learning to auto-tune retrievals and identify missing content or other related issues.
  • Knowledge Sharing – Federating across multiple knowledge bases, semantic searches and guiding requests deliver accurate knowledge
  • Knowledge Discovery – Proactively discovering knowledge both inside an organization and from external sources
  • Knowledge Improvement – Continuous monitoring of knowledge and feedback to provide recommendations for needed knowledge, correcting knowledge and searches, and retiring unused knowledge

https://serviceaide.com

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