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Category: Collaboration and workplace (Page 25 of 94)

This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.

Data Conversion Laboratory and Court Square Group partner

July 8, 2020 /

Data Conversion Laboratory (DCL) and Court Square Group announced a new partnership for global life sciences organizations. Together, DCL and Court Square Group help the pharma industry’s clinical and drug development process by providing content management and content structure solutions that support every stage of the product life cycle. DCL provides content structure to documents that are critical to support the life sciences industry. For example, DCL’s structured product labeling (SPL) work comprises deconstructing forms-based content and image-based PDFs to create structured markup (XML). DCL applies a layer of metadata to facilitate downstream content discovery and delivers final SPL files to the FDA on behalf of clients. Using artificial intelligence and natural language processing, DCL’s content enrichment services improve content discovery for R&D applications during the development of new drugs or reclassification of pharma agents. The new partnership provides pharmaceutical and biotech companies with an integrated solution that supports compliance to complex SPL, EDMS, eCTD, eTMF and global regulatory submissions, while working in a cloud based, validated environment that meets the requirements of 21 CFR Part 11.

https://www.dataconversionlaboratory.com/, https://www.courtsquaregroup.com

 

MxHero announced Egnyte integration with Microsoft Outlook

July 7, 2020 /

MxHero announced availability of its integration between Microsoft’s Outlook email client and the Egnyte content management platform directly from the Microsoft Outlook AppSource store. The add-in can be installed from within Outlook for Windows, Mac, and OWA (Outlook Web Access). Additional capabilities include download, preview, collaboration, move and deletion of files, folders, and email messages. When saving emails to Egnyte, MxHero optimizes email content for the Egnyte environment by automatically saving the email message as a text-searchable PDF document linked to any attachments that are saved separately. The plugin requires Outlook 2013, Outlook 2016, Outlook.com, or Office 365 with an email that is hosted on a Microsoft Exchange server.

https://www.mxhero.com

Obie launches Browser extension to accelerate sharing of workplace documents

June 30, 2020 /

Obie announced the launch of its new browser extension to democratize access to Obie’s core search, access, and knowledge sharing functionality. They also launched Personal Pro and Personal Free plans that decouple Obie’s search functionality from Slack for the first time to expand availability for individuals and remote teams. Obie uses natural language processing (NLP) to understand complex queries, as well as machine learning (ML) to improve results with every document search. Users can also manually add “FAQs” to store templates, text snippets, and frequently accessed information by simply highlighting the information in their browser and adding it to Obie.

https://obie.ai

Serviceaide introduces Luma Knowledge

June 25, 2020 /

Serviceaide, Inc., a provider of intelligent, enterprise service management solutions, announced the launch of Luma Knowledge, a self-learning, knowledge-centered product that optimizes access, creation and reuse of enterprise knowledge to service and support needs of users and customers. The maker of the AI-powered Luma Virtual Agent, Serviceaide is leveraging AI technologies like natural language processing and machine learning in digital interactions, knowledge and automation to bring advanced capabilities and business value to service and support functions across the enterprise. Features and capabilities:

  • The Luma Knowledge hub provides a common tool to actively correlate and access information federated across the enterprise.
  • Luma Knowledge offers a common semantic pathway to all enterprise knowledge.
  • Natural Language Processing auto extracts topics and pulls text from complex documents to auto-create FAQs. 
  • A dynamic guided search capability, based on available knowledge, helps users access the right information even when they don’t know exactly what to ask for, and don’t know what is in the knowledge base.
  • Automated learning leverages machine learning to auto-tune retrievals and identify missing content or other related issues.
  • Knowledge Sharing – Federating across multiple knowledge bases, semantic searches and guiding requests deliver accurate knowledge
  • Knowledge Discovery – Proactively discovering knowledge both inside an organization and from external sources
  • Knowledge Improvement – Continuous monitoring of knowledge and feedback to provide recommendations for needed knowledge, correcting knowledge and searches, and retiring unused knowledge

https://serviceaide.com

iManage Delivers AI and Knowledge Management to Document Management Users

June 24, 2020 /

iManage announced the availability of iManage RAVN Knowledge Unlocked. With Knowledge Unlocked, iManage has productized Knowledge Management and RAVN AI, making them accessible to a broader market through packaged solutions that are easy to deploy and use, and integrated with their document and email management product, iManage Work 10. iManage enables law firms, legal departments, and professional services organizations of any size to use AI with Work 10 plug-ins that minimize the need for dedicated Knowledge Management (KM) staff, AI expertise, or outside services. IT-implemented and user-driven, Knowledge Unlocked enables knowledge workers to capture and reuse important data locked in data repositories, mine best practices, and identify knowledge and experts across their organizations to get to the information they need, when they need it.

Knowledge Unlocked brings together various KM and AI capabilities – including classification, search, and machine learning – in an integrated package, taking what would previously have been individual products and combining them to solve specific KM problems with greater efficiency. The solution extends the document retrieval-oriented search of Work 10 to knowledge search that enables organizations to surface relevant matters, clauses, people or expertise that could be of value to the user.

Knowledge Unlocked is available in three editions – Essentials, Professional, and Enterprise – each with an increasing level of capability and sophistication. The tiers have been designed so that organizations don’t have to go through expensive system replacement to get to the next level in AI – they can continue to build upon Knowledge Unlocked.

https://imanage.com/

Semantic Web Company and Ontotext partner to advance enterprise knowledge graphs

June 17, 2020 /

Ontotext (OT) and Semantic Web Company (SWC) announced a strategic partnership to meet the requirements of enterprise architects such as deployment, monitoring, resilience, and interoperability with other enterprise IT systems and security. Users will be able to work with a feature-rich toolset to manage a graph composed of billions of edges that is hosted in data centers around the world. The companies have implemented an integration of the PoolParty Semantic SuiteTM v.8 with the GraphDB and Ontotext Platform, which offers benefits for numerous use cases:

  • GraphDB powering PoolParty: Most of the knowledge graph management tools out there bundle open-source solutions that are good at managing thousands of concepts, whereas PoolParty bundled with GraphDB manages millions of concepts and entities—without extra deployment overheads.
  • PoolParty linked to high-availability GraphDB cluster: GraphDB can now be used as an external store for PoolParty, which offers a combination of performance, scalability and resilience. This is particularly relevant for organizations intent on developing tailor-made knowledge graph platforms integrated into their existing data and content management infrastructure.
  • Dynamic text analysis using big knowledge graphs: PoolParty can be used to edit big knowledge graphs in order to tune the behavior of Ontotext’s text analysis pipelines, which employ vast amounts of domain knowledge to boost precision. This way the power and comprehensiveness of generic off-the-shelf natural language processing (NLP) pipelines can be custom-tailored to an enterprise.
  • GraphQL benefits for PoolParty: Application developers can now access the knowledge graph via GraphQL to build end-user applications or integrate knowledge graph services with the functionality of existing systems. Ontotext Platform uses semantic business objects, defined by subject matter experts and business analysts, to generate GraphQL interfaces and transform them into SPARQL.

https://www.ontotext.com/, https://www.poolparty.biz

Cisco announces enhancements to Webex

June 16, 2020 /

Cisco announced Webex enhancements including: security and compliance capabilities, intelligent and insights to deliver consistent user experiences, and an integrations with Box for fie sharing and Epic for telehealth.

The Webex platform at 3X the previous capacity; expanded encryption options include AES 256 Bit encryption with GCM mode, providing increased protection for meeting data and resistance against tampering.

New means to manage an enlarged remote workforce and a return to office with Cisco Webex Control Hub provides insights, helping IT manage all collaboration workloads through a single pane of glass whether workers are at home or in the office. New to Control Hub is a cloud-connected UC feature that simplifies IT workflows for hybrid deployments and expanded Webex Calling analytics.

Cisco has integrated Webex Teams and Box, the cloud content management platform. Webex Teams already has a secure file sharing capability.  But now customers can choose to use Box as well as any of the other platforms we integrate with.

The new integration with Epic electronic health record software enables providers to use Webex Teams to conduct a video visit with a patient, review medical history and update clinical documentation. Patients don’t need to download anything — they just login to the secure session over a web browser.

https://cisco.com/

NetDocuments introduces ChatLink to work with Microsoft Teams

June 4, 2020 /

NetDocuments, the secure multi-tenant cloud-based content services and productivity platform for law firms, corporate legal teams, and compliance departments, announced the availability of ChatLink, an integration that links Microsoft Teams to NetDocuments. With ChatLink, Teams users now connect channels with NetDocuments workspaces and secure threads. ChatLink enables users to continue working inside the Microsoft Teams interface while maintaining complete access to NetDocuments workspaces and conversations within ndThread to adhere to compliance and governance rules. Administrators can manually or programmatically associate a channel with an existing NetDocuments matter or project, making documents available in a tab within the channel. Likewise, an embedded view of associated chats in ndThread, allow for multiple conversations to happen within a matter while securing them to the matter file.

https://www.netdocuments.com/

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