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Author: NewsShark (Page 63 of 729)

Bridgeline expands investment in BigCommerce partnership

Bridgeline Digital, Inc., a cloud-based marketing technology software provider, announced that they are heavily investing in their Hawksearch BigCommerce Integration to expand their offering for BigCommerce users. Bridgeline has invested in a dedicated Partner Resource and the development of new features to build growth for the platform’s user base.

Hawksearch is an AI-powered search, personalization, and recommendations app that optimizes the online buying experience for both B2C and B2C. Hawksearch has been a preferred BigCommerce technology partner since 2019. In addition to Hawksearch’s current traffic builder tool, Bridgeline’s product development team has integrated WooRank’s suite of SEO tools to further increase traffic and revenue for Hawksearch’s BigCommerce user-base. This new SEO functionality complements the previously released “Unit of Measure Conversion Logic” that is featured in all Hawksearch implementations on BigCommerce.

https://www.bridgeline.com

Zendesk acquires Cleverly

Zendesk announced that Cleverly is joining the Zendesk team. Cleverly provides AI-powered solutions with insight-driven automation that makes support teams more productive. Zendesk will integrate Cleverly’s technology across their platform, enhancing the Zendesk AI solutions already enabling teams to automate more of their processes, reduce costs, and keep up with customer demand. Cleverly and Zendesk share a vision of democratizing AI, and creating practical applications that make it possible for businesses to get started with AI right out of the box, without a team of data scientists required.

While Zendesk has invested in AI to help customers achieve better, faster, and more reliable customer service, we believe there is still so much untapped potential. AI-enabled capabilities help businesses automate the conversations they have with customers, boost agent productivity, and increase operational efficiency with features like Answer Bot, macro suggestions, and Content Cues. With Cleverly, we will deliver a range of capabilities that automate key insights, further reduce manual tasks and improve workflows, and overall lead to happier, more productive support teams.

https://www.zendesk.com/blog/zendesk-welcomes-cleverly/ ▪︎ https://www.cleverly.ai

Wondershare releases EdrawMind Version 9.0

Wondershare EdrawMind has released version 9.0 of its multifunctional collaborative mind mapping and brainstorming tool, which brings a new UI, and advanced features such as outline mode and branch-free positioning. EdrawMind version 9.0 includes:

  • Improved UI and New Free Diagrams 
    The UI now hides layouts that are not used and provides quick access to an extensive mind map gallery. Users can access the online mind mapping examples gallery of over 3000 mind maps shared by users. Free account users can now access fishbone and timeline diagrams.
  • Outline Mode 
    The new version offers an outline mode that can instantly turn mind maps into editable outlines. Users can add pictures, tables, attachments, comments, and hyperlinks to their outlines, and it is easier to make notes.
  • Branch Free Positioning 
    For creating mind maps without restrictions. Users can drag out any branch and extend it however they like to create mind maps.
  • New Saving Mechanism 
    Wondershare EdrawMind has improved its mechanism to save projects and files. This is the foundation for an upcoming update with a tool that will provide real-time collaboration for EdrawMind projects.

The product is available for Windows, Mac, Linux, iOS, Android, and Web; pricing starts from 59€ for annual plans.

http://www.wondershare.com/fr/

Qumu adds on-demand transcriptions and AI-powered captions

Qumu Corporation, a provider of cloud-based enterprise video technology, announced the availability of on-demand video transcriptions, as well as AI-enabled, automatic captioning for on-demand video on the Qumu platform.

With asynchronous video transcriptions, users can now easily review video content, speeding knowledge transfer, and helping drive relevant content to the right audiences. The transcriptions make it easy to skim videos for key details, and aid in efforts such as note-taking and preparing for meetings, enabling viewers to review content faster, or to review specific aspects of a video. Transcriptions can also extend the longevity, accessibility and value of videos, and can aid in regulatory compliance, such as meeting transcript requirements for earnings calls.

Qumu also added the option of Qumu-powered automatic captions for on-demand video, backed by AI, building off the live caption feature announced earlier this year. Users can now leverage the same Qumu captioning service used for live videos, without the need to upgrade services.

https://qumu.com/

Apple introduces the News Partner Program

Apple introduced the News Partner Program, a new slate of initiatives to expand Apple’s work with and support for journalism. The News Partner Program aims to ensure Apple News customers maintain access to trusted news and information from many of the world’s top publishers, while supporting publishers’ financial stability and advancing efforts to further media literacy and diversity in news coverage and newsrooms.

The News Partner Program is designed for subscription news publications that provide their content to Apple News in Apple News Format (ANF). ANF enables a reading experience on Apple News and unlocks the full benefit of the platform for publishers, and empowers publishers to create brand-forward stories, immersive issues, and audio stories, with designs that scale across Apple devices. ANF also supports advertising, and publishers keep 100 percent of the revenue from advertising they sell within Apple News. To support publishers who optimize more of their content in ANF, Apple News is offering a commission rate of 15 percent on qualifying in-app purchase subscriptions from day one.

Publishers may apply for the News Partner Program beginning today. For more information and eligibility and requirements see…

https://developer.apple.com/programs/news-partner/

Otter.ai launches Otter Assistant for Microsoft Teams, Google Meet, and Cisco Webex

Otter.ai announced the launch of Otter Assistant for Microsoft Teams, Google Meet, and Cisco Webex for Otter Business Plan users. After an initial one-time user permission, Otter Assistant automatically joins calendared meetings to record, take notes, and share transcripts with meeting participants so users can focus on collaborating and connecting in meetings knowing Otter is automatically transcribing it, or they can skip meetings altogether and catch up on notes afterward.

Otter Assistant does not require a complicated setup process, seamlessly integrating with the user’s calendar so that it joins meetings on time even if you’re running late or can’t make the meeting. During the meeting, it will generate real-time, secure, shareable, and searchable notes and audio recordings with industry-leading accuracy. Users can highlight, add images, comments or questions, search by keywords or name, and review the transcript and audio during and after the meeting, empowering professionals to be more productive and engaged in meetings without the stress of trying to accurately capture and document information.

Users can access all of their notes, regardless of video conferencing platform, through Otter.ai’s web app or mobile apps on iOS and Android. Otter Business starts at $20 per user per month

https://otter.ai

TransPerfect acquires Webcertain

TransPerfect, provider of language and technology solutions for global business, announced that it has acquired Webcertain Group Ltd., a specialized international digital marketing agency. Financial terms of the transaction were not disclosed.

Founded in 2003 by Andy Atkins-Krüger in York, England, Webcertain has grown to over 100 employees in its York and Barcelona offices. The agency provides international digital marketing services, covering SEO, SEM, social media, and content services primarily focused on the B2B sector. Clients include technology companies such as Akamai, global manufacturers like Fellowes, and travel industry leaders such as NH Hotels.

Webcertain will complement TransPerfect’s TPT Digital division, joining together two digital agencies who share a common focus on targeted campaigns that go beyond language translation. Webcertain is also known for its community building within the digital marketing world. Its International Search Summit series is a program for digital marketers that comprises four events annually across Europe and the US. TransPerfect was advised on the transaction by Simons Muirhead Burton. Webcertain was represented by Consulting M&A and Wallace LLP.

https://www.transperfect.com

Adobe to acquire Frame.io

Adobe announced it has entered into a definitive agreement to acquire Frame.io, a cloud-based video collaboration platform. Frame.io streamlines the video production process by enabling video editors and key project stakeholders to collaborate using cloud-first workflows. The combination of Adobe’s creative software, including Premiere Pro and After Effects video editing products, and Frame.io’s review and approval functionality, will deliver a collaboration platform that powers the video editing process.

Video teams must produce an ever-increasing volume of content, and each video project requires various stakeholders, including video editors, producers, agencies, and clients. Today’s video workflows are disjointed with multiple tools and communication channels being used to solicit stakeholder feedback. Frame.io eliminates the inefficiencies of video workflows by enabling real-time footage upload, access, and in-line stakeholder collaboration in a secure and elegant experience across surfaces.

Frame.io co-founder and CEO Emery Wells and co-founder John Traver will join Adobe. Wells will continue to lead the Frame.io team, reporting to Scott Belsky. The transaction, valued at $1.275 billion, subject to customary purchase price adjustments, is expected to close during the fourth quarter of Adobe’s 2021 fiscal year and is subject to regulatory approval and customary closing conditions. Until the transaction closes, each company will continue to operate independently.

https://www.frame.io ▪︎ https://adobe.com

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