This week we feature articles from Klaudia Jaźwińska & Aisvarya Chandrasekar, and Ethan Mollick.

Additional reading comes from Ksenia Se, Maxwell Zeff & Kyle Wiggers, Sebastian Raschka, and Huei-Hsin Wang.

News comes from Databricks & Palantir, Elsevier, Syncro Soft, and Implicit.

Our next issue arrives April 2.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

AI search has a citation problem

We compared eight AI search engines. They’re all bad at citing news.

Klaudia Jaźwińska & Aisvarya Chandrasekar’s research is fascinating and the individual comparisons slightly surprising. They provide a link to download the data. (13 min)

https://www.cjr.org/tow_center/we-compared-eight-ai-search-engines-theyre-all-bad-at-citing-news.php

Speaking things into existence

Expertise in a vibe-filled world of work

Ethan Mollick shares his first vibecoding experience, and demonstrates the role of expertise in co-working with AI. A useful read as usual. (8 min)

https://www.oneusefulthing.org/p/speaking-things-into-existence

More Reading

• The Model Context Protocol… What is MCP, and why is everyone talking about it? via Turing Post
• No one knows what the hell an AI agent is via TechCrunch
• The state of LLM reasoning models via Ahead of AI
• Less effort, more completion: The EAS framework for simplifying forms via NN/g

All Gilbane Advisor issues

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Content technology news

Palantir and Databricks partner

Partnership combines Palantir’s Artificial Intelligence Platform (AIP) and Databricks’ Data Intelligence Platform to accelerate the production of AI applications and reduce TCO.
https://www.databricks.com/company/newsroom/press-releases/palantir-and-databricks-announce-strategic-product-partnership ■ https://www.palantir.com

Elsevier launches ScienceDirect AI

The generative AI tool enables researchers to instantly extract, summarize and compare trusted insights from millions of full-text articles and book chapters on ScienceDirect.
https://elsevier.shorthandstories.com/sciencedirect-ai

Syncro Soft releases Oxygen Content Fusion 8.0

Version 8.0 turns Oxygen Content Fusion integrates with the Oxygen AI Positron Assistant, and consolidates it as a Content Management System for DITA content.
https://www.oxygenxml.com/content_fusion/whats_new.html

Implicit launches AI platform to transform product expertise

Designed to improve customer experience with AI-driven agent support and knowledge management, using knowledge graphs, GraphRAG, & chain-of-thought.
https://www.implicit.cloud/article/introducing-implicit-the-future-of-product-expertise

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, data, web, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Simon Willison, and Michael Iantosca.

Additional reading comes from Stella Jo, Paolo Perrone, David Pierce, and Michael Hunger.

News comes from Coveo, data.world, Couchbase, and TransPerfect.

Our next issue arrives March 19.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

Content management considerations for generative AI RAG

“Few generative AI solutions have been designed with professional content management requirements as part of their architecture. Those that have are amateurish at best, relying on simplistic techniques such as date stamping or re-building of vector databases and their embeddings.”

Michael Iantosca explains the complexities of content operations and details how knowledge graphs address critical issues. For those who already know, Iantosca’s article may help colleagues or clients who don’t. (11 min)

https://medium.com/@nc_mike/content-management-considerations-for-generative-ai-rag-8b54535ccf92

What’s new in the world of LLMs

This is a must read for anyone who needs the latest on LLMs. Simon Willison has experimented with major LLMs since at least ChatGPT and reports his findings on his blog. His blog is focused on developers but includes posts such as this one that are valuable for users and technology decision-makers.

This post includes slides with notes from a presentation he made last week at NICARs (National Institute for Computer-Assisted Reporting) annual data journalism conference for investigative reporters and editors. (7 min)

https://simonwillison.net/2025/Mar/8/nicar-llms

More Reading

• High level; nicely done… LLM reasoning vs. logical ontology graph reasoning: A comparative analysis via Stella Jo
• How to design data visualizations that work via Data Science Collective
• Digg is coming back via The Verge
• LLM knowledge graph builder update via Neo4j Developer Blog

All Gilbane Advisor issues

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Content technology news

Coveo augments AI support

Coveo expands AI toolkit for developers with suite of off-the-shelf APIs, launches Agentic AI Design Partner Program for better Gen AI and Agentic AI applications.
https://www.coveo.com/en/company/news-releases/2025/agenticai

Couchbase unveils Edge Server

Expanded support for edge workloads allows businesses to effectively operate in remote, disconnected, and resource-constrained environments.
https://www.couchbase.com/blog/couchbase-edge-server-lightweight-sync/

data.world launches Archie Chat

New conversational AI assistant transforms how organizations discover, understand, and interact with their data assets.
https://data.world

TransPerfect introduces Zendesk Support App

The new app enables users to instantly translate messages and ticket conversations while integrating seamlessly with the GlobalLink Now API.
https://www.transperfect.com/about/press/transperfect-introduces-zendesk-support-app

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, data, web, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Alissa Cooper, and Simon Willison.

Additional reading comes from Hamel Husain & Greg Ceccarelli, Hannah Mayer, Lareina Yee, Michael Chui, &  Roger Roberts, Daniel Tunkelang, and Project Liberty.

News comes from Contentstack, IBM & DataStax, MongoDB, Foxit, and Adobe.

Our next issue arrives March 12.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

The web can thrive without Google’s search monopoly

The Google online search monopoly case is now in the remedies phase, and the DOJ’s proposal includes a divestiture of Google Chrome. Last week Alissa Cooper published two posts addressing what this might mean for the web.

This post summarizes her analysis, and links to her more detailed post (The true cost of browser innovation: Why Chrome’s divestiture wouldn’t end the open web), supporting her conclusion. If you’re already interested in the topic you could just skip to the more comprehensive post. (6 min)

https://www.techpolicy.press/the-web-can-thrive-without-googles-search-monopoly

Hallucinations in code are the least dangerous form of LLM mistakes

Simon Willison… “The real risk from using LLMs for code is that they’ll make mistakes that aren’t instantly caught by the language compiler or interpreter. And these happen all the time!”

Testing AI-generated code yourself is, if anything, even more critical than hand-written code. Willison explains, and also provides some tips on how to reduce hallucinations. His audience is mostly developers but this is an important and easy read for tech and non-tech executives. (4 min).

Also see the link below to AI essentials for tech executives. 

https://simonwillison.net/2025/Mar/2/hallucinations-in-code

More Reading

• Really useful communication tips and AI essentials for tech executives via O’Reilly Radar
• McKinsey report… Superagency in the workplace: Empowering people to unlock AI’s full potential via McKinsey
• ChatGPT, are you just telling me what I want to hear? Measles and 🎼 It’s not unusual 🎶… via Daniel Tunkelang
• Project Liberty and Free Our Feeds partner to build a resilient open social web via Project Liberty

All Gilbane Advisor issues

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Content technology news

Introducing Contentstack EDGE

The new DXP unifies the company’s headless CMS, Lytics customer data platform, personalization, automation, AI, and front-end hosting capabilities.
https://www.contentstack.com/company/press/introducing-contentstack-edge-the-worlds-first-adaptive-digital-experience-platform

IBM to acquire DataStax

Acquisition furthers IBM’s commitment to open-source; helps clients access untapped, unstructured enterprise data to maximize impact of generative AI.
https://newsroom.ibm.com/2025-02-25-ibm-to-acquire-datastax,-deepening-watsonx-capabilities-and-addressing-generative-ai-data-needs-for-the-enterprise

Foxit adds multi-document analysis to mobile AI Assistant

Enables users to boost productivity with AI-powered summaries, cross-document Insights, and instant data extraction with iOS & Android phones.
https://foxit.com

MongoDB acquires Voyage AI

MongoDB to integrate Voyage AI’s embedding and reranking models, delivering accurate and relevant information retrieval for sophisticated AI use cases.
https://www.mongodb.com/blog/post/redefining-database-ai-why-mongodb-acquired-voyage-ai

Adobe brings Photoshop to iPhone, expands web version

New Photoshop iPhone app delivers Photoshop’s core imaging and design tools like layering and masking, tailored for mobile devices.
https://news.adobe.com/news/2025/02/photoshop-mobile-web

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, data, web, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Shayne Longpre, and Hugo Bowne-Anderson & Alan Nichol.

Additional reading comes from Deborah Turness, Cory Doctorow, Kurt Cagle, and Michael Andrews.

News comes from Perplexity, Sprinklr & Bluesky, Databricks & SAP, accessiBe, and Transperfect.

Our next issue arrives March 5.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

AI crawler wars threaten to make the web more closed

There’s an accelerating cat-and-mouse game between web publishers and AI crawlers, and we all stand to lose.

Shayne Longpre explains how this is likely to play out. He is not optimistic, but is hopeful. I’m sure he would love to hear about happier alternatives. You can reach him the Data Provenance Initiative. (5 min)

https://www.technologyreview.com/2025/02/11/1111518/ai-crawler-wars-closed-web

Beyond prompt-and-pray

Building reliable LLM-powered software in an agentic world

Companies may be excited about the potential of AI agents, but enterprise workflows are complex and largely mission-critical, so most organizations are sensibly leery. Hugo Bowne-Anderson & Alan Nichol propose a “Structured automation … development approach that separates conversational AI’s natural language understanding from deterministic workflow execution”. Good advice. (8 min)

https://www.oreilly.com/radar/beyond-prompt-and-pray

More Reading

• BBC research shows issues with over half the answers from Artificial Intelligence (AI) assistants via BBC
• You should be using an RSS reader. Totally! via Cory Doctorow
• Attention and relevance are different via Story Needle
• MarkLogic gets a serious upgrade via The Cagle Report

All Gilbane Advisor issues

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Content technology news

Introducing Perplexity Deep Research

Deep Research performs dozens of searches, reads hundreds of sources, and reasons through the material to autonomously deliver a comprehensive report.
www.perplexity.ai

Sprinklr announces new integration with Bluesky

Customers can use the Sprinklr platform to engage audiences on Bluesky, deliver consistent content, track metrics, and gather insights to inform brand strategies.
https://www.sprinklr.com

Databricks announces launch of SAP Databricks

The partnership with SAP natively integrates the Databricks Data Intelligence Platform within the newly launched SAP Business Data Cloud.
https://www.databricks.com/blog/introducing-sap-databricks

accessiBe updates accessFlow for native accessibility in web projects

Developers can achieve lasting accessibility improvements at a native level across web projects in alignment with the Web Content Accessibility Guidelines (WCAG).
https://accessibe.com

Transperfect acquires Apostroph Group

Apostroph expands TransPerfect’s footprint in the region, which includes client service, production, and studio facilities in Germany, Austria, and Switzerland.
https://www.transperfect.com

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Kurt Cagle, and Dharmesh Shah.

Additional reading comes from Sarah Gilbert, John Timmer, Mrinank Sharma, et al, and Ben Hylak, Shawn Wang, & Alessio Fanelli.

News comes from Databricks, Docugami, Adobe, and Brightcove.

Next issue arrives February 19.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

When do you need a knowledge graph?

“Building a knowledge graph can be a significant undertaking, and consequently, it is worth taking the time to figure out if you need to make that effort in establishing one. There are a few questions you can ask when assessing this effort.” Kurt Cagle’s post will help decision-making teams get started. (5 min)

https://ontologist.substack.com/p/when-do-you-need-a-knowledge-graph

What OpenAI Operator means for AI Agents

Dharmesh Shah, who hosts a “marketplace and professional network for AI agents” (currently 784), is unsurprisingly excited about the recent announcements of OpenAI’s Operator, and Perplexity’s Assistant. He explains what “these new AI agents can (and can’t) do, why this matters, and what developers need to know about our new AI-first internet”. (5 min)

https://simple.ai/p/what-openai-operator-means-for-ai-agents

More Reading

• It’s remarkably easy to inject new medical misinformation into LLMs via Ars Technica
• Three reasons Meta will struggle with community fact-checking via MIT Technology Review
• Constitutional Classifiers: Defending against universal jailbreaks. Break it for reward! via Anthropic
• o1 isn’t a chat model (and that’s the point) via Latent Space

All Gilbane Advisor issues

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Content technology news

Databricks acquires BladeBridge

BladeBridge to help enterprises migrate to Databricks’ lakehouse, assess scope of conversion, configurable code transpiling, and LLM-conversion.
https://www.databricks.com/company/newsroom/press-releases/databricks-acquires-bladebridge-technology-and-talent

Docugami launches Canadian subsidiary

Docugami Canada will accelerate collaboration to advance the science of document Artificial Intelligence and expand customer engagement in Canada.
https://www.docugami.com

Adobe Acrobat AI Assistant adds GenAI features focused on contracts

The new features help customers grasp complex terms and spot differences between multiple agreements to understand and verify documents more easily.

https://news.adobe.com/news/2025/02/acrobat-ai-assistant-contracts

Brightcove launches AI Content Suite

The Brightcove AI Content Suite includes three AI-powered capabilities: content creation, metadata optimization, and language translation.
https://www.brightcove.com/company/press/brightcove-launches-ai-content-suite-ga/

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Ethan Mollick, and Alberto Romero.

Additional reading comes from Daniel Tunkelang, Cassie Kozyrkov, Mike Masnick, and Om Malik.

News comes from Progress Software, Perplexity, TransPerfect, and TileDB.

Next issue arrives February 12.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

Which AI to use now: An updated opinionated guide

Picking your general-purpose AI

Ethan Mollick’s article is unbiased, non-technical, recent (well, 2 days old), includes 7 models, a feature table, and examples. This is a valuable resource for anyone who isn’t a full-time AI expert or practitioner, or doesn’t have the time or interest to try out all the models on their own.  (10 min)

https://www.oneusefulthing.org/p/which-ai-to-use-now-an-updated-opinionated

7 implications of DeepSeek’s victory over American AI companies

DeepSeek burst into the AI mainstream a week ago on Monday, after DeepSeek R1 was released. Excitement and panic ensued as analysts and investors digested the potential implications. Alberto Romero published a good technical analysis, and followed up yesterday with a look at some larger market and political issues — both articles are worth reading. This free version of his post expands on 5 of the 7 implications he mentions. (14 min)

https://www.thealgorithmicbridge.com/p/7-implications-of-deepseeks-victory

More Reading

• Unbiased demo of Operator (Agent from OpenAI) 5 use cases via Cassie Kozyrkov
• Ground Truth: A useful fiction via Daniel Tunkelang
• Will A.I. eat the Browser? via Crazy Stupid Tech
• Empowering users, not overlords: Overcoming digital helplessness via Techdirt

All Gilbane Advisor issues

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Content technology news

Progress launches Progress Data Cloud Platform

The new Progress Data Cloud platform enables managed hosting of feature-complete instances of Progress Semaphore and Progress MarkLogic.
https://www.progress.com/data-cloud

Perplexity introduces Sonar Pro API

With Perplexity’s features combined with Sonar and Sonar Pro API you can build GenAI search capabilities with real-time, web-wide research.
https://docs.perplexity.ai/guides/getting-started

TransPerfect acquires H2A

Enables TransPerfect to enhance its global business services and broaden support for clients with diverse language needs.
https://www.transperfect.com/about/press/transperfect-expands-global-contact-center-and-bpo-capabilities-acquisition-h2a

TileDB now available in AWS Marketplace

Research, business and data teams can organize, structure, collaborate and analyze structured and unstructured data in one place.
https://tiledb.com

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Juan Sequeda, Dean Allemang & Bryon Jacob, and Steve Jones.

Additional reading comes from Eli Pariser & Deepti Doshi, Tim Bray, Ethan Mollick, and Sara A. Metwalli.

News comes from Contextual AI, Contentstack & Lytics, dbt Labs & SDF Labs, and Foxit.

Next issue arrives January 29.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

Knowledge Graphs as a source of trust for LLM-powered enterprise question answering

This paper by Juan Sequeda, Dean Allemang & Bryon Jacob, is the result of two years of research and experimentation primarily focused on the relative contributions of LLMs and knowledge graphs to modern knowledge engineering practices. A really useful and forward-looking contribution. Includes link to last week’s updated PDF. (22 min)

“Our definition of trust is based on three main aspects: (1) LLMs hallucinate, therefore we need to ensure accuracy of responses, (2) LLMs have a black box nature, therefore we need to provide an explanation of where answers come from and (3) there is a risk of incorrect information being used, thus we need to ensure governance.”

https://www.sciencedirect.com/science/article/pii/S1570826824000441

When did random code execution become a feature?

The largest security hole, presented as a bonus

Steve Jones on AI Agents… “There are three core times you should allow unverified code to be executed within the enterprise:

• When you want to get fired
• When you’ve decided that working for the company isn’t for you
• When you’d really like to be personally liable for significant damages” (4 min)

https://blog.metamirror.io/when-did-random-code-execution-become-a-feature-e2b78a45ad6f

More Reading

• We need to protect the protocol that runs Bluesky via MIT Technology Review  also see…
• Protocol Churn – ActivityPub and AT Protocol via ongoing
• Prophecies of the flood – What to make of the statements of the AI labs? via One Useful Thing
• Good intro and update for a broad audience… The state of quantum computing: Where are we today? And what we need to overcome. via Towards Data Science

All Gilbane Advisor issues

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Content technology news

Contextual AI launches platform for building specialized RAG agents

Specialized RAG agents orchestrate retrieval and generation based on conversational context for complex knowledge tasks with structured and unstructured data.
https://contextual.ai/blog/contextual-ai-platform-generally-available/

dbt Labs acquires SDF Labs

dbt Labs will integrate SDF’s multi-dialect, dbt-native SQL comprehension capabilities into dbt to improve performance and developer experience.
https://www.getdbt.com/blog/dbt-labs-announces-sdf-labs-acquisition

Foxit launches standalone web-based AI platform

Includes AI chat assistance, document and image analysis, summarization, multilingual translation, and text enhancement for modern document management.
https://www.foxit.com

Contentstack acquires Lytics

The composable DXP adds first-party data, audience insights, content analytics and profile management to elevate brand digital experiences.
https://www.contentstack.com ■ https://www.lytics.com

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

This week we feature articles from Melanie Mitchell, and Maria Mouschoutzi.

Additional reading comes from Chia Jeng Yang, Nilay Patel & Mustafa Suleyman, Kate Knibbs, and Sayash Kapoor & Arvind Narayanan, and Louie Peters.

News comes from Graphlit, RWS, Brightcove, and Grammarly & Coda.

Next issue arrives January 22.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

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Opinion / Analysis

OpenAI’s o3 model aces the “Abstraction and Reasoning Corpus” — but what does it mean?

The most interesting AI news in December was OpenAI’s announcement of remarkable benchmark results with their o3 model. Melanie Mitchell’s article on o3’s significance is the best and most balanced I have read. (13 min)

https://aiguide.substack.com/p/did-openai-just-solve-abstract-reasoning

Water cooler small talk: Simpson’s Paradox

Is your data tricking you? What can you do about it?

Sophisticated data analysis is a woefully under-represented skill in organizations. We can’t all be statisticians, but decision-makers need to be more aware of the potential to be misled by even by well intentioned and proficient data collection results.

Maria Mouschoutzi provides an excellent example of “how aggregated data can hide or misrepresent subgroup-level patterns”. You don’t need any statistics knowledge, or code (there is a small amount) to understand the article and how to deal with this particular pitfall. (9 min)

https://towardsdatascience.com/water-cooler-small-talk-simpsons-paradox-caf98151db0e

More Reading

• Surprise… We looked at 78 election deepfakes. Political misinformation is not an AI Problem via AI Snake Oil
• Transcript of a really interesting discussion… Microsoft AI chief Mustafa Suleyman says conversational AI is the next web browser via The Verge
• Great resource… Harvard is releasing a massive free AI training dataset funded by OpenAI and Microsoft via Wired
• Technical – good example… Case Study: Turning congressional hearing transcripts into knowledge graphs via WhyHow.AI
• Dramatic difference… DeepSeek v3–10x+ improvement in both training and inference cost for frontier LLMs via Towards AI

All Gilbane Advisor issues

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Content technology news

Graphlit Agent Tools Library streamlines unstructured data ingestion and AI agent workflows

The toolkit builds on Graphlit’s RAG-as-a-Service platform, enabling developers to rapidly build AI agents that streamline data handling and LLM-driven workflows.
https://www.graphlit.com

Brightcove partners with Acquia

The partnership with Acquia provides customers with integrated DAM and CMS capabilities to help customers build more cohesive, easy-to-deploy martech stacks.
https://www.brightcove.com/en/company/press/brightcove-partners-with-acquia-to-benefit-customers

RWS releases Tridion Sites 10.1

Web content management platform enables more granular control and management of global content, multilingual marketing campaigns, and digital experiences.
https://www.rws.com/about/news/2024/rws-launches-latest-version-tridion-sites

Grammarly to acquire Coda

Acquisition extends Grammarly beyond an AI assistant to become an AI productivity platform for Apps and Agents.

https://coda.io/blog/about-coda/grammarly-acquires-coda ■ https://www.grammarly.com/blog/company/grammarly-acquires-coda

All content technology news

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The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact