The Gilbane Advisor

Curated for content, computing, data, information, and digital experience professionals

Category: Computing & data (Page 1 of 103)

Computing and data is a broad category. Our coverage of computing is largely limited to software, and we are mostly focused on unstructured data, semi-structured data, or mixed data that includes structured data.

Topics include computing platforms, analytics, data science, data modeling, database technologies, machine learning / AI, Internet of Things (IoT), blockchain, augmented reality, bots, programming languages, natural language processing applications such as machine translation, and knowledge graphs.

Related categories: Semantic technologies, Web technologies & information standards, and Internet and platforms.

Sprinklr announces availability of VOC Agent Suite in Gemini Enterprise Agent Marketplace

October 22, 2026 /

Sprinklr, an AI-native platform for Unified Customer Experience Management (Unified-CXM), announced the availability of the Sprinklr Voice of the Customer (VOC) Agent Suite in Gemini Enterprise Agent Marketplace, allowing organizations to access voice-of-customer intelligence from within their existing Gemini workflows. Through Agent-to-Agent (A2A) connectivity, Gemini Enterprise users can discover and interact with specialized Sprinklr AI agents that analyze customer feedback and deliver actionable insights grounded in enterprise data.

Unlike general-purpose AI assistants, the Sprinklr VOC Agent Suite consists of purpose-built agents, each designed to address recurring business needs. These include:

  • Brand Health Monitoring: Understand brand performance, sentiment drivers, and recommended actions.
  • Crisis Monitoring: Detect emerging issues, assess their spread, identify key amplifiers, and support response planning.
  • Competitive Benchmarking: Compare performance against competitors across share of voice, sentiment, and engagement.
  • Trend Forecasting: Identify emerging conversations and anticipate future momentum.
  • Influencer & Content Strategy: Discover influential voices and understand which content resonates most.
  • Campaign Performance: Measure the impact of launches, campaigns, and sponsorships.
  • Customer Experience Analysis: Surface the most important customer pain points and praise themes across feedback channels.
  • General Listening: Answer ad hoc listening and intelligence questions across customer conversations.

The Sprinklr VOC Agent Suite for Google Gemini Enterprise is available now through Agent-to-Agent integration. 

https://www.sprinklr.com/newsroom/sprinklr-announces-availability-of-voc-agent-suite-in-gemini-enterprise-agent-marketplace

Couchbase adds capabilities to AI Data Plane to reduce token costs

October 20, 2026 /

Couchbase, an Operational Data Platform for AI, announced a major expansion of its AI Data Plane with new capabilities including native Amazon Bedrock integration with semantic caching, managed Agent Memory and a managed MCP server on AWS, in addition to vector search within Couchbase Operational Insights. Together, these updates give enterprise teams a single governed platform to replace fragmented data services that slow agent deployments, reducing both infrastructure burden and the cost of running production AI.

Enterprise teams deploying production AI agents are finding that general-purpose databases and stitched-together data services cannot keep pace with agentic workloads. They need a converged data layer that serves both agents and applications with live, trusted data at scale in the cloud, in a private data center, and at the edge, even offline. Couchbase is an operational data platform built to do exactly that. The new capabilities announced today extend that foundation with managed cloud services and token cost reductions that help enterprises accelerate production AI.

Couchbase’s elastically scalable, distributed architecture serves millions of concurrent low-latency operations without bottlenecks. Its memory-first design and shared-nothing topology mean parallel agent requests resolve at sub-millisecond latency rather than queuing behind each other.

All capabilities listed above are generally available today.

https://www.couchbase.com/press-releases/couchbase-ai-data-plane-cuts-the-cost-of-running-production-ai-agents-at-enterprise-scale/

Franz Inc. announces AllegroGraph 9.1 with GraphTalker 2.0

October 19, 2026 /

Franz Inc., an early innovator in Artificial Intelligence (AI) and supplier of Graph Database technology for Neuro-Symbolic AI solutions, announced AllegroGraph 9.1, featuring GraphTalker 2.0, an advancement of its agentic natural-language interface for enterprise Knowledge Graphs.

The release enables more effective management of contextual knowledge that guides AI interactions, incorporate documents and images into graph-based analysis, and preserve reusable knowledge and analytical workflows in a persistent, learning enterprise memory layer. Through collaborative learning between the context graph and human domain experts, this persistent memory retains feedback, corrections, and insights that inform future analysis.

GraphTalker 2.0 is a new Context Management System that allows organizations to create, edit, version, and reuse domain-specific knowledge that helps AI agents understand enterprise data. This includes ontologies, relationships, business terminology, domain conventions, and proven query patterns. New capabilities:

  • GraphTalker 2.0: An upgrade of AllegroGraph’s agentic natural-language interface, with redesigned user experience and improved management of graph-based analytical workflows.
  • Enterprise Context Management: Create, edit, upload, and manage repository-specific context files that guide GraphTalker’s understanding of ontologies, business terminology, data relationships, and query conventions.
  • Context Versioning and Portability: Track modifications, compare file versions, restore previous content, and export or import context files with their version histories across repositories.

https://allegrograph.com/press-room

Gilbane Advisor 10-14-26 — open weight models, preservation gap

October 14, 2026 /

Featured articles from: Stephen O’Grady, and Monika Dvorackova.

Additional reading from: Aurélie Radom, Amanda Caswell, Kyle Soucy, and Stevie Bonifield.

News from: Madcap Software, Contentstack, Graphwise, and MongoDB.

Our next issue arrives 10/28/26.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

Opinion / Analysis

How to think about open weight models

The race between open and closed AI models is well underway. Stephen O’Grady asks “But how should artifacts as complex as models be considered? What are the dimensions that will shape this race moving forward? There are many angles to consider, but the following are arguably the most important.” A really helpful piece. (13 min)

https://redmonk.com/sogrady/2026/09/03/open-weight-models/

The preservation gap in the AI stack

Why capability is advancing faster than reconstructability

We all know that managing, governing, and even understanding AI behavior, is a major challenge. In this article Monika Dvorackova is focused on “historical reconstructability”, a missing key capability for governance. Dvorackova clearly explains the problem in the first six paragraphs, then proposes a reference architecture to address it. (10 min)

https://www.oreilly.com/radar/the-preservation-gap-in-the-ai-stack-why-capability-is-advancing-faster-than-reconstructability/

All previous issues are available at https://gilbane.com/gilbane-advisor-index

More Reading

Content Technology News

Madcap announced the Fall 2026 release of MadCap Syndicate

New version brings AI-driven content visualization, automated content classification, MCP support for AI application and agent access, and expanded support for enterprise content formats.
https://www.madcapsoftware.com/products/syndicate/

Contentstack launches Contentstack Canoe

Shows how a brand is named, described and cited in AI search, benchmarks it against competitors, and ends run with a ranked list of fixes AI agents can act on.
https://canoe.contentstack.com/

Graphwise upgrades its AI Context Platform to help enterprises build context layers

The new release optimizes the creation of a comprehensive context layer for enterprises, which accelerates the integration of AI into multilingual content and data.
https://graphwise.ai

MongoDB launches MongoDB 9.0

MongoDB 9.0 strengthens the foundation MongoDB customers run on, Atlas Infinite removes limits on scale, and Atlas Agent Engine puts AI agents to work.
https://www.mongodb.com/company/newsroom/press-releases/mongodb-launches-mongodb-9-0-the-best-version-ever-built-and-atlas-infinite-for-ai-scale-demand

All our curated news is available at: 
https://gilbane.com/category/content-technology-news/

The Gilbane Advisor is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. View all issues at https://gilbane.com/gilbane-advisor-index/

Subscribe | View online | Editorial policy | Privacy policy | Contact

Siteimprove advances agentic content intelligence platform

October 13, 2026 /

Siteimprove.ai announced its Fall ’26 Release, which puts AI agents to work on accessibility remediation, content governance, and analytics. The release introduces the CMS Remediation Agent and PDF Policies, and expands the PDF Remediation Agent and Conversational Analytics Agent, so teams can fix accessibility issues directly in WordPress and Drupal, hold PDFs to the same standard as web pages, generate alt text for PDF images, and configure analytics in plain language.

  • CMS Remediation Agent: Introduces automated fixing of web accessibility issues inside the CMS (Drupal and WordPress), with each fix WCAG-verified and logged. Web teams can now fix accessibility issues within existing AI workflows in the CMS directly, rather than through a manual effort across multiple tools.
  • PDF Policies: Introduces content and compliance policy enforcement for PDFs, extending what previously applied only to web pages. This broadens governance across the entire digital estate, so PDFs are held to the same standard as web pages.
  • PDF Remediation Agent: Expands the agent to automatically remediate accessibility issues for images within PDFs, human-reviewed and published back to the source without the manual re-upload loop.
  • Conversational Analytics Agent: Expands the agent so Analytics users configure Key Metrics, Funnels, and Segments through natural-language prompts.

https://www.siteimprove.com/press/siteimprove-advances-its-agentic-content-intelligence-platform

Madcap announced the Fall 2026 release of MadCap Syndicate

October 7, 2026 /

MadCap Software, Inc., a provider of multi-channel content authoring, management and publishing, announced the Fall 2026 release of MadCap Syndicate, an intelligent platform for content delivery, aggregation, and artificial intelligence (AI) enablement. The newest features enrich AI-powered search and analysis, as well as enhanced retrieval-augmented generation (RAG) for AI chatbots and agents.

Organizations rely on Syndicate to aggregate, manage and deliver corporate content—turning their knowledge silos into a unified, fully indexed, single source of truth. The enterprise-scale, cloud-based platform enables seamless integration with other systems and applications, advanced search and content filtering, enhanced analytics, role-based permissions and content governance, and robust compliance. The Fall 2026 release builds on the AI capabilities introduced in April 2026, with: 

  • New AI-Driven Content Maps enhance content awareness by letting users visualize the semantic relationships between different pieces of content.
  • Expanded, AI-Powered Classification feature adds new AI functionality to improve classification suggestions, support AI readiness, and increase content discoverability.   
  • New Model Context Protocol (MCP) support enables AI agents and AI applications to leverage the power of Syndicate’s semantic content retrieval via a common interface instead of requiring custom integrations.
  • Enhanced Portable Document Format (PDF) support now enables semantic analysis and RAG retrieval of individual PDF pages.

https://www.madcapsoftware.com/products/syndicate

Contentstack launches Contentstack Canoe

October 1, 2026 /

Contentstack today launched Contentstack Canoe, an AI visibility tool that shows brands how AI search engines describe them and whether their competitors are winning. The company’s first standalone product has a free plan open to any brand, whether or not it uses Contentstack.

Getting started with Contentstack Canoe begins with a brand’s URL:

  • Contentstack Canoe scans the site to identify the business, products, buyer personas and up to ten competitors.
  • Users review and edit that information before Contentstack Canoe generates the questions their buyers are likely to ask.
  • Each question is tagged by buying stage, from awareness through consideration and decision, and Growth users can edit, add or remove any of them.
  • The Free plan runs the generated questions once a month. Growth adds daily or weekly runs, and every plan can run a report on demand after a change.

Each report takes about two minutes and shows whether the brand appeared in AI answers, how it was described, which competitors appeared and which sources the engines cited. Paid plans run ChatGPT, Gemini, Perplexity and Claude side by side in every report, and the Free plan runs ChatGPT and Gemini. Every run ends with a ranked list of what to fix.

https://canoe.contentstack.com

Gilbane Advisor 9-30-26 — Information architecture, knowledge & memory

September 30, 2026 /

Featured articles from: Esther Kang, and Patrick Neeman.

Additional reading from: Timnit Gebru & Emily M. Bender, Tony Seale, Zach Wilson, and Apple SEAR.

News from: Liferay, WisdomAI & Teradata, TOPPAN Digital Language, and Fivetran + dbt Labs.

Our next issue arrives 10/14/26.

All previous issues are available at https://gilbane.com/gilbane-advisor-index

Opinion / Analysis

Information architecture is the foundation AI is starving for

Information architecture is hard, but the need is greater than ever. Patrick Neeman makes the case, and provides some advice. (12 min)

https://medium.com/user-experience-design-1/information-architecture-is-the-foundation-artificial-intelligence-is-starving-for-1d91fb5bf59f

The more accessible information is, the less employees remember

Unexpected findings from Esther Kang: “…participants who formed social connections before learning new material remembered about 40% less of the content but were roughly 65% better at recalling who was connected to whom.” (7 min)

Article: https://hbr.org/2026/09/the-more-accessible-information-is-the-less-employees-remember
Research paper: https://www.sciencedirect.com/science/article/pii/S0022103126000557

All previous issues are available at https://gilbane.com/gilbane-advisor-index

More Reading

Content Technology News

Liferay announces Liferay Content Marketing Platform

Content created in Liferay CMS is available in campaigns, and campaign tasks link directly to content assets; approval status and campaign context carry through automatically as content moves from brief to publication.
https://www.liferay.com/capabilities/cmp

WisdomAI and Teradata partner

WisdomAI’s agentic analytics platform natively embedded in Tera, delivers natural-language analytics, single-prompt Live Apps, and proactive AI agents across all enterprise data.
https://www.wisdom.ai/partners/teradata ■ https://www.teradata.com

TOPPAN Digital Language launches TDL Healthcare

Dedicated healthcare business brings together specialist expertise, secure workflows and AI-enabled content operations to support multilingual healthcare communications.
https://tdl-healthcare.com

Fivetran + dbt Labs announces new capabilities

Fivetran + dbt Labs makes dbt v2 and dbt State generally available, alongside Fivetran Context Layer, dbt Charts, and a new open lakehouse vision for greater flexibility across storage and compute.
https://www.getdbt.com/blog/fivetran-dbt-labs-announces-new-capabilities-to-make-enterprise-data-agent-ready-at-dbt-summit

All our curated news is available at: 
https://gilbane.com/category/content-technology-news/

The Gilbane Advisor is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news most Wednesdays. View all issues at https://gilbane.com/gilbane-advisor-index/

Subscribe | View online | Editorial policy | Privacy policy | Contact

« Older posts

Policies

Contact

twitter   rss   Mastadon   Bluesky   Medium

Contact • customerservice@gilbane.com

© 2026 Bluebill Advisors (except for contributed posts which are licensed under creative commons)

Banner photos: Sakonnet Harbor, Little Compton, RI, Fort Point Channel, Summer St bridge, and Northern Ave bridge, Boston

Bluebill Advisors Inc logo

© 2026 The Gilbane Advisor

Theme by Anders Noren — Up ↑