Curated for content, computing, and digital experience professionals

Category: Gilbane Advisor (Page 2 of 13)

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish weekly via email and on our blog except for August and December.  Subscribe here

We do not sell or share personal data. See our privacy policy, and our editorial policy.

Gilbane Advisor 6-30-21 — whose sandbox?, cloud paradox, CMOs CDOs, news

This week we have articles by Kate Kaye, and Sarah Wang and Martin Casado, and news from Coveo, Quantum, Druid, Kentico, Retresco, and Mirakl.

Opinion / Analysis

Google may have to play nice in Privacy Sandbox, thanks to U.K. antitrust authority’s role as referee

Image by tookapic from Pixabay

Kate Kaye reports on Googles commitment to the UK’s Competition and Markets Authority (CMA) to allow them

to take up a role in the design and development of Google’s Privacy Sandbox proposals to ensure they do not distort competition. The CMA is now launching a consultation on whether to accept Google’s commitments. If accepted, the commitments would be legally binding.

This is related to CMA’s enforcement action against Google, the lack of support for FloC, and likely responsible for Googles recent decision to extend the life of cookies for two years. Kaye mentions the W3C, where there are ongoing discussions about privacy and what should be in a Privacy Sandbox, but it is not clear what CMA’s role would be —”referee” seems aspirational. It should be noted that Google is a master at creating industry initiatives and using their resources to influence or control development outcomes. FloC, AMP, Core Vitals, and structured data are all examples. (For deep dives see Michael Andrews’ Who benefits from, and Scott Gilbertson on Core vitals and AMP).

The cost of cloud, a trillion dollar paradox

A16z’s Sarah Wang and Martin Casado provide an eye-opening analysis of the short and long term costs of cloud computing. The near-term time-to-market and cost benefits of cloud are clear and well known, but over time they report

Across all our conversations with diverse practitioners, the pattern has been remarkably consistent: If you’re operating at scale, the cost of cloud can at least double your infrastructure bill. … the cost of cloud “takes over” at some point, locking up hundreds of billions of market cap that are now stuck in this paradox: You’re crazy if you don’t start in the cloud; you’re crazy if you stay on it.

The infrastructure costs go up if you stay on the cloud, and the cost and difficulty of moving off the cloud increase over time. They do offer some advice — mine is to read their article.

More reading…

All Gilbane Advisor issues

Content technology news

Coveo features target cold-start shopper problem

Leverages machine learning to deliver personalized recommendations in real-time for anonymous shoppers without lots of data or segmentation…

Kentico releases Xperience Refresh 2

Includes: integrated Azure Text Sentiment Analysis, Copy-pasting widgets in Page Builder. Form Builder Sections & custom multicultural URLs…

Retresco elevates natural language generation

The software generates text suggestions, while the human user decides how to use them for greater text variance and more efficient processes…

Quantum targets exabyte-scale data management with ActiveScale 6.0

Object storage software they say reshapes how organizations store, manage, and extract value from their growing stores of unstructured data…

Druid Oxygen AI-driven virtual assistant for companies of any size

Uses an NLP engine and proprietary conversational technology to take action on any data or document in an enterprise’s technology ecosystem.

Mirakl joins Adobe Exchange Partner Program

Builds on Mirakl and Adobe Commerce integration with Magento open source and helps joint customers build and operate enterprise marketplaces…

All content technology news

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy | Contact

Gilbane Advisor 6-23-21 — Fluid, Apple vs open web, data stacks, news

This week we have articles by Tom Warren, Eric Seufert, Prukalpa Sankar, and news from, Contentsquare, Language I/O, LivePerson and Adobe, DataStax, and DataRobot.

We had a server glitch with two June issues causing some of you not to receive them. Here are links if you need them: June 2 and June 9.

Opinion / Analysis

Microsoft’s new Fluid office documents

Microsoft’s updated Whiteboard app. Image: Microsoft

The Fluid Framework was demonstrated at Build 2019, and at Build 2020 Fluid was previewed and made open source. Starting this summer we’ll see released versions of some Fluid functionality, including in the updated version of Microsoft Whiteboard shown above.

Fluid is interesting for two reasons. First, it’s a partial realization of the ambitious document computing models both Apple and Microsoft were building in the early 90s. Second, it has the potential for improving productivity in collaborative workplace, remote, and hybrid environments. But it is a big change, and how its various capabilities will actually be adopted and integrated into systems and workflows within Microsoft 365, in conjunction with other workplace tools, and with larger enterprise ecosystems, is TBD. The Verge’s Tom Warren has more on the current announcements.

It’s Apple’s internet now

Apple’s privacy controls are mostly a good thing for consumers and for Apple, less so for publishers, advertisers, and competitors. Unfortunately, Apple’s new Private Relay seems to have the effect of treating the open web more as a direct competitor to be weakened than a sometimes inconvenient public good to be supported. For all its problems an open web is a net good for everyone. It is unlikely that Apple wants anyone to think they have to choose between Apple privacy and the open web. Eric Seufert explains why Apple’s new Private Relay, in its current form, is something to be concerned about.

The Beginner’s Guide to the Modern Data Stack

This is not just for beginners. Prukalpa Sankar has put together a really useful curated list of resources for anyone who needs to keep up with current data stack technologies and strategies. 

The modern data stack is messy and complicated, and it’s changing every day. There’s tons of news about it, and it’s hard to separate the hype and noise from reality. Here’s how our team keeps in touch with the latest news and trends.

Additional reading

All Gilbane Advisor issues

Content technology news announces general availability of hybrid natural language platform

Combines symbolic AI and machine learning techniques for the best possible accuracy for each individual use case with transparency…

Contentsquare launches cookieless experience analytics solution

Helps brands to stay ahead of changes and provides a modern, non-invasive way to access business-critical insights and build digital trust…

Language I/O introduces multilingual chatbot for Salesforce

Provides multilingual translation including the messy user generated content (UCG) including jargon, misspellings, acronyms, product names…

LivePerson and Adobe integration to improve customer experience

To help brands transform customer experience by extending personalization from digital experiences to messaging channels & one-to-one conversations…

DataStax unveils Astra Streaming

DataStax’s Astra Streaming + Astra DB delivers a unified, cloud-native solution for managing both data in motion and data at rest…

DataRobot releases DataRobot 7.1

Includes remote model lifecycle management agents, automatic deployment reports, centralized prediction job scheduling, scoring code in Snowflake…

All content technology news

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy | Contact

Gilbane Advisor 6-16-21 — Ontology, KGs, NLU, no open rates, news

This week I suggest articles by Walid Saba and Joshua Benton and have news from Google, TeamViewer and SAP, Amplitude, Jorsek, Asana, and SpeechLive. (<2 min)

You’ll note that I continue to experiment a bit with the format. After I try out a few more things I’ll follow up with the long-promised survey, especially given Apple’s new Mail Privacy Protection. (See Joshua Benton’s article below.) In the meantime just reply to this email to let me know what you think.

Opinion / Analysis

Walid Saba

Ontology, knowledge graphs and NLU: three pillars of one and the same system

The application of enterprise knowledge graphs and natural language understanding and processing continue to grow, for good reason, but neither is easy and the combination even less so. In this short piece Walid Saba identifies a key problem yet argues that this combination, plus ontology is, in general, necessary for success. How to accomplish this? Well, he’s not the only one looking at this. The company he works for, Ontologik, is in stealth mode, but their site has links to an accessible presentation, and to more technical research.

Apple announcements impacts on news publishers

Joshua Benton provides a good summary of last week’s announcements publishers big and small will care about. It’s a mixed bag, but changes to notification controls and the coming end of open rate statistics for newsletter publishers, like us, will not be pleased. The only thing we track is activity in our ad-free newsletter which provides important customer feedback.

Additional reading

All Gilbane Advisor issues

Content technology news

Google announces Google Workspace for everyone

Includes individual subscription offer, enhancements to Google Meet, and security and privacy capabilities for trusted hybrid collaboration…

TeamViewer and SAP partner to provide AR for maintenance and repair

TeamViewer’s Augmented Reality based workplace digitalization suite Frontline will be integrated into SAP solutions and SAP’s partner program…

Amplitude unveils experimentation application for digital optimization

Experimentation and delivery workflow integrates customer data into every step from hypothesis to targeting to measuring results…

Jorsek enhances easyDITA

Improves content creation, customer experience, and delivery with a new integration with Docusaurus and expanded Schematron support…

Asana adds video messaging from Vimeo, other features

New personal productivity suite features also include intelligent prioritization and smart calendar assistant integration with Clockwise…

Philips SpeechLive supports direct speech recognition in third-party applications

Speech recognition supported directly in productivity applications such as Microsoft Word, Outlook or CRM software…

All content technology news

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy | Contact

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

If you missed last week’s issue where we introduced our new format, check it out here.

This week we suggest articles by Scott Brinker and Mike Bostock and have news from RWS, Snowflake, GraphDB, FileCloud, SNS, and Kofax. (3.7 min)

Always interested in hearing what you think!

Opinion / Analysis

Aggregation Theory applied to martech stacks

Scott Brinker has a clever article tying together his own thoughts on tech stacks and platforms, with Ben Thompson’s aggregation theory. His piece is not prescriptive, but suggestive. Looking at your own stack and operational workflows through this lens could surface useful insights on ways to improve both customer and employee experiences and operational efficiencies. If you’re a product manager, you (hopefully!) already understand quite a bit about the horizontal and vertical data flows, integrations, and relative control of other products in the ecosystem you live in, but I expect you’ll still find the article fruitful. The concept of aggregating time is especially rich.

Illustration: Scott Brinker

JavaScript for data analysis

With the web opening new frontiers in collaboration, the web’s native language of JavaScript is the best choice for exploring data and communicating insights.

Mike Bostock makes the case that JavaScript’s ubiquity, and related collaboration and communication capabilities, provide a key advantage over Python, R, and Julia, today’s languages of choice for data analysis. Given that most organizations struggle with integrating data analysis into decision-making across business applications, it’s an interesting idea. Bostock is not naive and discusses what JavaScript still lacks, but it’s still his first choice for its “portability and convenience”.

Content technology news

RWS brings back Language Weaver brand

June 9, 2021 – RWS, provider of technology-enabled language, content management, and intellectual property services, announced the return of Language Weaver, a pioneering brand in automatic language translation. Language Weaver, which combines RWS’s linguistic expertise with SDL’s and Iconic’s technologies, will now represent RWS’s machine translation platform.

Founded in 2002 Language Weaver commercialized new approaches to automatic language translation based on machine learning. Acquired by SDL in 2010, the Language Weaver brand was retired in 2015 and renamed SDL Machine Translation. The technology, through continual investment, evolved from statistical machine translation to neural machine translation, capable of instantly translating content across 2,700 language combinations. RWS acquired SDL in 2020, and is now bringing back the Language Weaver brand.

Building machine translation (MT) models has traditionally required specialists. The Language Weaver platform allows anyone to provide real-time feedback on translations and fine-tune generic language models. Behind the scenes the platform also constantly looks for ways to improve the quality of translations. The technology benefits any business or industry dealing with large volumes of multilingual content. Language Weaver can be integrated with any software or platform, from Microsoft Office, to chatbots and eCommerce platforms.

Snowflake adds features

June 8, 2021 – Snowflake unveiled new product innovations for the Data Cloud, including data programmability, global data governance, and platform optimizations.

Data programmability:

  • Snowpark. With initial support for Java and Scala, Snowflake’s developer experience, Snowpark, allows data engineers, data scientists, and developers to build using their preferred language and execute these within Snowflake.
  • Java UDFs. With Java user-defined-functions (UDFs), customers can bring their custom code and business logic to Snowflake.
  • Unstructured data. Snowflake’s unstructured data support enables customers to store, govern, process, and share file data alongside their structured and semi-structured data.
  • SQL API. The Snowflake SQL API enables applications to call Snowflake directly through a REST API.

Global governance:

  • Classification. Snowflake’s classification capability automatically detects personally identifiable information (PII) in a given table and leverages the tagging framework to annotate the data.
  • Anonymized views. This can be used to protect privacy and identity in a dataset.


  • Improved Storage Economics. Better compression, and reduced storage costs.
  • Improved Support for Interactive Experiences. Updates released for high volume and low latency workload requirements improve query throughput on a single compute cluster.
  • Usage Dashboard. New usage dashboard helps customers better understand usage and costs across the platform.

GraphDB 9.8 brings text mining and Kafka connectivity

June 2, 2021 – Ontotext announced the realize of GraphDB 9.8, which offers text mining integration, notifications over Kafka, Helm charts, and performance improvements. The text mining plugin comes with out-of-the-box support for text analytic services such as Ontotext’s Tag API, GATE Cloud, and spaCy server, as well as an expressive mapping language, to register new services without coding. The extracted text annotations can be manipulated with SPARQL and either returned to the caller for further processing or stored directly into the repository where they will enrich the existing knowledge graph. This functionality covers a number of use-cases that rely on both RDF and text analytics.

The Kafka connector provides a means to synchronize changes to the RDF model to any downstream system via the Apache Kafka framework. Each Kafka connector instance will stay automatically up-to-date with the GraphDB repository data. The implementation is built on the same framework as the existing Elasticsearch, Solr and Lucene connectors and allows for precise mapping from RDF to JSON, such as defining fields based on property chains, nested document support as well as advanced filtering by type, literal language or a complex expression. GraphDB 9.8 comes with standard Helm charts and instructions that can help you get started with GraphDB Enterprise Edition on Kubernetes.

More recent news…

FileCloud releases FileCloud 21.1

The latest version of the cloud-agnostic enterprise file sync, sharing and data governance platform, is faster, with increased efficiency and ability to handle higher loads. The system software applications have been upgraded for optimal performance on Apache, PHP, MongoDB and SOLR. The customer experience has also been enhanced, with a new, streamlined user interface along with the debut of a log-in wizard…

SNS unveils ShareBrowser plugin for DaVinci Resolve

Studio Network Solutions (SNS), provider of workflow storage servers for professional media teams, announced that their ShareBrowser media asset management (MAM) software is now available as a workflow integration plugin for DaVinci Resolve Studio video editing software by Blackmagic Design…

Kofax updates Intelligent Automation Platform

Kofax TotalAgility, the workflow orchestration engine within the company’s Intelligent Automation Platform, has been enhanced with 50 new low-code, document intelligence, process orchestration and connected systems capabilities…

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy

Content technology news | Contact

Gilbane Advisor 6-2-21 — cookiepocalypse, query understanding, news

I mentioned last week I would be combining our monthly reading recommendations and weekly news into a single weekly publication, while keeping the size of the email about the same (4 +/- min). The late March-like weekend weather here in Boston inspired me to move quicker than planned.

Our new format includes recommended articles in our Opinion / Analysis section. In our News section we have the full text of some of our edited news stories with links to the original source, and snippets of additional news items with links to our edited version.

This week we suggest articles by Benedict Evans and Daniel Tunkelang, and have news from Elastic, Librestream, Varada, Microsoft, Squirro, Fluree and Lead Semantics, and AtScale.

Always interested in hearing what you think!

Opinion / Analysis

Apple, Fedex and the cookie apocalypse

If you’ve been following the consumer privacy versus advertising discussions, you know that Apple’s and Google’s moves are a big deal, but what will result? What will the three-way push-and-pull between advertisers, publishers, and consumers look like? How will each change their model or behavior? What impact will the reactions of rent seekers and regulators have? Nobody knows. Benedict Evans reviews the current state of affairs, suggests some changes, and helpfully looks at the bigger picture.

As cookie-based ads go away, does the targeting move from the cloud to the client, or from the reader to the content? Does this make the strong stronger? Or does the money go to Fedex instead?

AI for query understanding

We know that Google, Amazon, Microsoft, and others are working hard to determine search intent to create better search results and assistant responses. There is also a lot of interest in replacing inverted indexes with neural information retrieval. Search expert Daniel Tunkelang argues for prioritizing the use AI tools on query understanding before using them to improve retrieval and ranking. He explains more in this short article, and provides useful links for those of us who might need a refresher on search technology terminology.

Content technology news

Elastic adds features in Elastic Enterprise Search 7.13

May 27, 2021 – Elastic announced new Dropbox integrations, the beta release of the Elastic App Search precision tuning API, and enhanced custom source APIs across the Elastic Enterprise Search solution in the 7.13 release. Elastic Enterprise Search includes expanded content sources for Elastic Workplace Search, now supporting Dropbox Paper and complete document-level permission synchronization across all Dropbox content. Teams that rely on Dropbox to collaborate, create, and coordinate can use Workplace Search to find the content they need alongside relevant chat messages, wiki pages, PDFs, and other content.The new Elastic App Search precision tuning API, now available in beta, allows customers to adjust the recall and precision of their websites or application search results. Through a single API call or parameter at query time, search admins can easily unlock granular search optimization by configuring how broad or narrow their search results should be to suit the exact needs of their users.New custom source management APIs, also introduced in Workplace Search 7.13, simplify data ingestion and enable users to manage content from any source, including legacy and custom applications. The new APIs allow for programmatic, on-the-fly creation and operation of sources without the need for manual setup. Users can create high-quality ingestion pipelines for any source alongside other day-to-day tools, all with unified relevance.

Librestream enhances knowledge-sharing with AI Connected Expert

May 27, 2021 – Librestream, provider of augmented reality (AR) and remote collaboration solutions, launched new capabilities for its Artificial Intelligence (AI) Connected Expert vision giving industrial workers access to the content, people, smart data and guidance needed to efficiently and safely perform their work.

The new components to the Onsight platform include natural language processing (NLP) with real-time translation capabilities to bridge language barriers amongst global workers, and an industrial-first AR experience for the Microsoft HoloLens 2 platform. The advancements build on the AI Connected Expert workforce vertically-trained computer vision, reducing human cognitive load, and enabling faster time to competency for employees, as well as IoT sensor data visualizations within the Onsight experience.

Onsight Translator, Librestream’s NLP capability, enables users to simply and securely translate “speech to text,” including live transcription (captions) displayed on-screen and live translation of calls from one language to another. Whether a field technician works with a subject matter expert on an asset repair task, communicates with a supplier in a different country or assists with a remote inspection, Onsight Translator’s speech recognition and machine translation bridges language gaps.

Onsight Connect for HoloLens 2 provides hands-free experience across collaborators, incorporating the mixed reality features of the HoloLens 2 such as holographic visual interface and support for gestures, voice-driven commands, and 3D audio experience.

Varada delivers text analytics on the Data Lake for SQL Consumers

May 27, 2021 – Varada, a data lake query acceleration provider, announced its platform now supports text analytics workloads and helps data teams deliver faster time-to-insights on exabytes of string-based data. Varada’s solution for interactive text analytics, integrated with open source search engine Apache Lucene, works directly on the customer’s data lake and serves SQL data consumers out-of-the-box. Varada’s text analytics feature is deployed in the organization’s own environment, so the data is not duplicated and never leaves. Plus, it incorporates all data from any source without modeling with results that are both thorough and precise. Varada’s dynamic and adaptive indexing technology enables text analytics workloads to run at close to zero latency response time.

Varada’s adaptive and autonomous indexing technology leverages machine learning capabilities to dynamically accelerate queries to meet evolving business requirements. Varada indexes data directly from the data lake across any columns. Based on the data type, structure, and distribution of data, Varada automatically creates an optimal index from a set of indexing algorithms including text-optimized search and index (based on Apache Lucene) as well as bitmap, dictionary, trees, etc. Indexes also adapt to changes in data over time.

More recent news…

Microsoft Build — selected news

Lots of news this week at the annual Microsoft Build developer conference. They did produce a very helpful “Book of News” (at about 8,800 words) with a table of contents to cover it all. Below is a selection of announcements our readers are most likely to be interested in, followed by a link to the …

Squirro launches new Squirro App Studio

Squirro, an Augmented Intelligence solutions provider, has announced the launch of its new Squirro App Studio, a no code / low code platform to build and set up AI-powered apps such as Cognitive Search quickly and easily. The platform enables users with no background in data science to build a Cognitive Search app, leveraging Artificial …

Fluree and Lead Semantics announce TextDistil

Fluree, provider of an immutable semantic graph data platform, announced a technical partnership with Lead Semantics to provide an integrated solution, TextDistil, for enterprise data management teams building semantic-capable, secure data fabrics. A focus for the integrated solution includes regulated industries, with a greater magnitude and scope of requirements needed to prove compliance, including fintech, …

AtScale announces AtScale CloudStart

Semantic layer eliminates the friction of moving BI, artificial intelligence and machine learning workloads to the cloud. …

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

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Content technology news | Contact

Gilbane Advisor 5-25-21 — Twitter, Teams, Slack, blockchain, BI & AI

First, an update on some upcoming changes. Last November I started a weekly content technology news newsletter to complement the monthly Advisor. I kept them separate to gauge the level of interest in curated product news. It’s clear that the vast majority of you are interested in both, so starting soon we’ll be combining the two types of content into a single weekly that will contain both recommended reading and product news. Those of you more interested in the opinion and research articles will now have something to read every week.

I’m still working out how much of each type of content to include for an optimal experience for busy readers. There may be a bit of experimentation involved, and I look forward to your thoughts. You can reach me anytime at

Thanks for being a subscriber!

In this issue we have recommended reading on Twitter and subscriptions, collaboration platforms, AI meets BI, blockchains for content creators and publishers, an open source alternative to GPT-3, automated image content generation for marketing, and CMS adoption and use tips, and the return of the Journal of IA.

Our content technology news weekly will be out Wednesday as usual.

Market-Making on the Internet

Has Twitter finally found a path to growth that leverages its appeal, assets, and market position? Are they getting their mojo back? It is certainly not unreasonable to be skeptical, but they have made lots of moves in the last few weeks. The most interesting are the acquisitions of Substack competitor Revue, and Scroll, which provides publishers an alternative to ad-dependence for revenue. Twitter plans to use both these products in a new subscription offering that includes newsletters and websites.

Stratechery’s Ben Thompson has an enthusiastic take on this and digs into why he thinks this is an excellent monetization strategy for Twitter. (This article is not behind his paywall.)

Illustration: Ben Thompson

Salesforce and Microsoft have an uphill battle to own collaboration

This may sound unlikely given the popularity of Teams and Slack combined with the resources of the parent companies. But the pincer movement of integration requirements from legacy solutions and new insurgent applications are an expense and drag on growth for all platforms. And the ceaseless battle for customer facing control guarantees software applications will continue to add their own collaboration capabilities. Microsoft and Salesforce will be fine (all applications have some integration needs), but so will a growing number of insurgents. Protocol’s Joe Williams goes into more detail.

A media ownership model: Why subscribe when you can invest?

Jarrod Dicker, who you may know from the Washington Post, Blockchain startup, Time, Huffington, and The RebelMouse content management system, has been pushing for a blockchain-based platform for content creators and publishers for years. He was, may still be, a little ahead of the curve, but this article was published on Mirror, a platform implementing this structure for writers today.

This new media structure will be wholly owned by the creators, operators and consumers themselves. It will be a product of both the public and its producers and will not limit participants to a single company. These media companies can be looked at as collectives, with their own identities, where creators and consumers are encouraged to flow interdependently throughout various collectives. All of which results in everyone investing in both the development of each collective and sharing in the value of the collective’s upside.

When AI meets BI: 5 red flags to watch for

Business intelligence is an obvious use case for machine learning and shares getting-started challenges with other applications. This article starts with well-known warnings, but then goes deeper, describing the need for an “AI teacher”, getting into specifics of master data requirements, and explaining why a knowledge graph is critical for BI.

Also worthy

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish more or less twice a month except for August and December. We also publish curated content technology news weekly We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy

Content technology news | Contact

Gilbane Advisor 4-27-21 — EKGs on HOGs, CDWs, docs vs cats, blockchain

In this issue we take you on a trip through enterprise knowledge graph lands, look at how blockchain is helping companies smooth collaboration, consider disruptive ecosystems forming around CDWs, and introduce you to a new effort to improve the management and utility of business documents.

Our content technology news weekly will be out tomorrow as usual.

From Flatland to HOG Heaven

Large-scale enterprise knowledge graphs (EKGs) are still a rare beast in enterprises in spite of their promise which is ably demonstrated by implementations at the largest tech companies. Mainstream scarcity of EKGs is understandable given the amount of change involved – both in how we think about information management problems, and of course in how we marshal the troops to plan and deploy. 

Dan McCreary takes you on an amusing journey through four lands with distinct characteristics and cognitive styles, to help you envision the who and what you need to reach HOG (Hardware Optimized Graph) Heaven. 

Hog heaven

How blockchain can simplify improve collaboration and simplify partnerships

There are many potential applications for blockchains and enterprises in multiple industries have built private blockchain applications. Information sharing and collaboration are areas where most organizations could benefit from blockchains. This non-technical Harvard Business Review article takes you through some of the ways blockchain is being used to significantly improve collaboration, and what to watch out for in practice.

Will Snowflake be the next great platform?

Gabriel de Vinzelles suggests it will, and as an investor is looking at the evolving ecosystem around cloud data warehouses (CDWs), and the startups who are looking to “rebuild many product categories such as Data Ingestion, Data Transformation, Data Governance, Data Quality, etc.”. There is certainly a lot of opportunity here, especially for unstructured data based on inquiries we see.

Of course Snowflake is not the only CDW and Vinzelles isn’t only talking about them. The ecosystems around other CDWs will also be disrupted by the same, or similar companies he is tracking.


Documents have always been the problem child of information management because of the infinite varieties of content, structure, format, and the relationships between them. Even with the advances in machine learning, natural language processing, and graph databases we struggle with the complexity and and cost of managing documents and their content. But the combination of these technologies can help, and that is startup Docugami’s goal. Their product is in semi-stealth mode, but this TechCrunch interview with Docugami Co-founder Jean Paoli will give you an idea of what they are up to, and why we refer to “docs vs cats” in this issues’ subject line.

Also worthy

The Gilbane Advisor is curated by Frank Gilbane for content technology, computing, and digital experience professionals. The focus is on strategic technologies. We publish more or less twice a month except for August and December. We also publish curated content technology news weekly We do not sell or share personal data.

Subscribe | Feed | View online | Editorial policy | Privacy policy

Content technology news | Contact

Gilbane Advisor 3-29-21 — low-code, data catalogs, platforms, search, AI

In this issue we have recommended reading on creating a modern data workspace, enterprise search & AI, enterprise AI trends, no-code / low-code companies, Medium’s latest pivot, Facebook’s new publishing platform plan, and Wikipedia getting the big guys to pay.

Our content technology news weekly will be out Wednesday as usual.

Decoding the no-code / low-code startup universe and its players

No-code and low-code companies are sprouting up everywhere and whatever your initial impression has been, it’s time to consider their increasing utility and role in even complex application development environments. No-code / low-code can democratize and speed development by bringing business analysts and software developers closer together. Pietro Invernizzi and Ben Tossell have put together a very helpful resource looking at 145 companies with lots of detail and access to an Airtable spreadsheet. (Click the image for a version you can read)

No-code & low-code startups

We failed to set up a data catalog 3x. Here’s why

Prukalpa Sankar generously and delightfully describes what she and her team learned from multiple attempts at creating a “modern data workspace”. Some of you will be familiar with the problems and lessons, but the approaches, tools used, and specific examples, will still be instructive.

When explainable AI meets enterprise search

Lack of transparency in AI is in general an unsolved problem even though there is obviously huge value in its application across domains. Martin White has some thoughts and advice on what this means for enterprise search.

Enterprise search presents a special challenge when it comes to AI transparency. Most other enterprise processes are close to linear in execution, so the impact of AI on performance can be relatively easily assessed and monitored. In the case of search, every query is a new workflow as it is dependent on the knowledge of the individual and the intent behind their search.

The mess at Medium

Lots of activity in the independent writing/publishing platform space recently: the Substack Pro controversy, Twitter‘s acquisition of Revue, Facebook’s announcement of a new platform for independent writers, and Medium’s latest pivot. None of these companies has figured out a sustainable business model, and none provide writers a safe long-term way to control their brand and content. They can in some cases be supplemental marketing and delivery channels if you own and control your content and publishing capability however. 🙂

Casey Newton reports on the changes at Medium…

Medium’s original journalism was meant to give shape and prestige to an essentially random collection of writing, gated behind a soft paywall that costs readers $5 a month or $50 a year. Eleven owned publications covered food, design, business, politics, and other subjects… But in the end, frustrated that Medium staff journalists’ stories weren’t converting more free readers to paid ones, Williams moved to wind down the experiment…

Also worthy

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