Xero, the global small business platform, has announced the release of new search functionality on Xero’s app marketplace. With more than 800 third party apps that connect to the platform, Xero’s app marketplace now serves up suggestions based on a small business’ profile when they are logged into Xero and an improved search toolbar presents popular apps and quick links, providing a more personalized, intuitive, and efficient experience. The new search functionality is powered by Coveo’s recommendations engine, using machine learning to serve up app suggestions based on a small business’ profile when they are logged into Xero.
Category: Enterprise search & search technology (Page 18 of 61)
Research, analysis, and news about enterprise search and search markets, technologies, practices, and strategies, such as semantic search, intranet collaboration and workplace, ecommerce and other applications.
Before we consolidated our blogs, industry veteran Lynda Moulton authored our popular enterprise search blog. This category includes all her posts and other enterprise search news and analysis. Lynda’s loyal readers can find all of Lynda’s posts collected here.
For older, long form reports, papers, and research on these topics see our Resources page.
Lucidworks announced the Advanced Linguistics Package for Lucidworks Fusion to power personalized search for users in Asian, European, and Middle Eastern markets. Lucidworks now embeds text analytics from Basis Technology, provider of AI for natural language processing. According to the companies, building, testing, and maintaining the many algorithms and models required to properly support each language is challenging and expensive. Asian, Middle Eastern, and certain European languages require additional processes to handle unique linguistic phenomena, such as lack of whitespace, compound words, and multiple forms of the same word. The combination of Basis with the AI-powered search platform of Lucidworks Fusion is expected to provide accuracy and performance enhancements in information retrieval for the digital experience. Lucidworks’ Advanced Linguistics Package provides language processing in more than 30 languages and advanced entity extraction in 21 languages. By accurately analyzing the text, in the language it was written, Rosette helps the Lucidworks Fusion platform deliver the right answers to every user, regardless of where they work or what language they use.
Amazon Web Services announced the general availability of Amazon Kendra, an enterprise search service. Amazon Kendra uses machine learning to enable organizations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries. When users ask a question, Amazon Kendra uses finely tuned machine learning algorithms to understand the context and return the most relevant results, whether that be a precise answer or an entire document. For example, businesses can use Amazon Kendra to search internal documents spread across portals and wikis, research organizations can create a searchable archive of experiments and notes, and contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation. Amazon Kendra requires no machine learning expertise and can be set up completely within the AWS Management Console. Amazon Kendra provides a wide range of native cloud and on-premises connectors to popular data sources such as SharePoint, OneDrive, Salesforce, ServiceNow, Amazon Simple Storage Service, and relational databases.

The Gilbane Report on Open Information & Document Systems (ISSN 1067-8719) was periodical launched in March, 1993 by Publishing Technology Management Inc. which was founded by Frank Gilbane, its president, in June, 1987.
The Gilbane Report was sold to CAP Ventures Inc in December 1994, who published it until May, 1999, when it was bought by Bluebill Advisors, Inc. a consulting and advisory firm founded by Frank Gilbane. Bluebill Advisors continued to publish the Gilbane Report until March, 2005. The Gilbane Report issues from 1993 – 2005 remain available in either HTML or PDF (or both), on the Gilbane Advisor website, which is owned by Bluebill Advisors Inc.
Below is a link to the first issue of the Gilbane Report. There is also a PDF version.
The 2014 edition of the Gilbane Conference in Boston focused on Content Management, and Digital Experience: manage, measure, mobilize, monetize, and was designed for marketers, content managers, technologists, and executives responsible for building strategies and implementations for compelling multichannel digital experiences for customers, employees, and partners.
Chaired by: Frank Gilbane ∙ Organized by: Information Today Inc
Conference website: http://gilbaneconference.com/2014/
Program: http://gilbaneconference.com/2014/program.aspx
Speakers: http://gilbaneconference.com/2014/SpeakerList.aspx
Presentations: http://gilbaneconference.com/2014/Presentations.aspx
For posts about this conference see: https://gilbane.com/category/gilbane-conference/gilbane-conference-2014/
For additional information on our events see Gilbane Conferences.
Content accounting: calculating value of content in the enterprise
Sarah O’Keefe provides a guide for measuring the business value of content for companies of all sizes. Helpful for content professionals, project managers, and senior management. Includes a sample P&L and balance sheet. Justify your project. Read More
Content management on intranets: centralized, distributed, and hybrid models
This will be basic for many of you but is a clear and accessible description of the differences and the pros and cons of each model to share with non-specialist or non-technical colleagues. Read More
Google vs EU pubs and Facebook’s new trick
Frederic Filloux looks at the state of the complicated dance among EU publishers, Google, and Facebook in light of the recent announcements and motivations of each of them, and some research on news search behavior. A good read. Read More
The key to millions: enterprise search?
Steve Arnold dishes out a dose of reality in his inimitable slightly snarky way on the realities of the enterprise search market. Read More
Also…
- Current approaches don’t scale, and it’s not a technical problem… Subscription Friction via Tim Bray
- Wonder why text editors are sometimes funky? Why software is hard?… Text editing hates you too via Lord i/o
- How consent notices are doing IRL… (Un)informed Consent: Studying GDPR Consent Notices in the Field (academic PDF) via arxiv.org
- Is Apple Is Trying to Kill Web Technology? well that seems a bit strong. via OneZero
The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December.
Software used to index and retrieve content that exists within or for an organization, ideally optimized for specific enterprise business requirements.
For an extensive collection of enterprise search news and blog posts see https://gilbane.com/category/enterprise-search-search-tech/
For additional definitions related search and text retrieval see Lynda Moulton’s glossary:
https://gilbane.com/wp-content/uploads/2009/01/Glossary-Taxonomy-and-Search-012009.pdf
For the third year, Findwise, an enterprise search system integrator and consulting firm based in Sweden, is doing a global survey of user experiences with content findability tools. Many of us in the field of search technology want to see how enterprises are progressing with their search initiatives. Having a baseline from 2012 is a beginning to see what the continuum looks like but we need more numbers from the user community. That means participation from institutional implementers, funding managers, administrators and end-users with a stake in the outcomes they receive when they use any search technology.
Please do not let this opportunity pass, and sign on to the survey and sign up to get the resulting report later in the year. I especially hope that Findwise gets a good uptick in responses to report at the December Gilbane conference. We need to hear more voices so pass this link along to colleagues in other organizations.
Here is the link: Enterprise Search and Findability Survey 2014