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Category: Content technology news (Page 133 of 624)

Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.

We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline.  See our Editorial Policy.

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Hugging Face dives into machine translation with release of 1,000 models

Hugging Face is taking its first step into machine translation this week with the release of more than 1,000 models. Researchers trained models using unsupervised learning and the Open Parallel Corpus (OPUS). OPUS is a project undertaken by the University of Helsinki and global partners to gather and open-source a wide variety of language data sets, particularly for low resource languages. Low resource languages are those with less training data than more commonly used languages like English.

Models trained with OPUS data now make up the majority of models provided by Hugging Face and the University of Helsinki’s Language Technology and Research Group the largest contributing organization. Before this week, Hugging Face was best known for enabling easy access to state-of-the-art language models and language generation models, like Google’s BERT, which can predict the next characters, words, or sentences that will appear in text. The Hugging Face Transformers library for Python includes pretrained versions of advanced and state-of-the-art NLP models like versions of Google AI’s BERT and XLNet, Facebook AI’s RoBERTa, and OpenAI’s GPT-2.

https://huggingface.co h/t: VentureBeat

Progress updates Sitefinity 13 digital experience platform

Progress announced the release of Progress Sitefinity 13 Digital Experience Platform (DXP). The new release includes: 

  • A new productivity environment to manage digital assets and classify content in a consistent and resource-efficient manner
  • The ability to control the look and feel of the presentation layer while delivering content to a myriad of channels. This is possible through the new page layout service that decouples content from presentation when distributed to external channels.
  • Personalization based on custom tags such as title, campaign source or other attributes as well as consistent, personalized experiences for returning visitors, regardless of the initial touch point.
  • Customer journey and online touchpoint monitoring based on machine learning, enabling marketers to receive proactive touchpoint alerts in order to spot new opportunities and improve the ROI of marketing campaigns.
  • Data-driven analytics to measure the performance of content with a comprehensive view of all personalization initiatives as well as the ability to export data directly to Google Data Studio for expanded data analysis options.

https://www.progress.com/sitefinity-cms

SDL announces integration of translation management with Veeva Vault RIM

SDL announced it has advanced its partnership level with Veeva Systems (“Veeva”), supporting the product life cycle for pharmaceutical and Life Sciences companies. SDL Translation Management System (TMS) is integrated with the Veeva Vault RIM Suite, a cloud-based Regulatory Information Management (RIM) system. In the biopharmaceutical sector, companies must react quickly to complex regulatory updates across multiple regions. The combination of SDL’s network of in-house certified medical translators with SDL’s translation management technology provides an integrated set of translation capabilities within Veeva Vault RIM. This integration enables Veeva Vault RIM customers to automate multilingual tasks relating to regulatory document submissions, engagement with health authorities and product registration. SDL joined Veeva Systems’ Technology Partner Program in 2018. https://www.sdl.com

Amazon releases Kendra to solve enterprise search with AI and machine learning

Amazon Web Services announced the general availability of Amazon Kendra, an enterprise search service. Amazon Kendra uses machine learning to enable organizations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries. When users ask a question, Amazon Kendra uses finely tuned machine learning algorithms to understand the context and return the most relevant results, whether that be a precise answer or an entire document. For example, businesses can use Amazon Kendra to search internal documents spread across portals and wikis, research organizations can create a searchable archive of experiments and notes, and contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation. Amazon Kendra requires no machine learning expertise and can be set up completely within the AWS Management Console. Amazon Kendra provides a wide range of native cloud and on-premises connectors to popular data sources such as SharePoint, OneDrive, Salesforce, ServiceNow, Amazon Simple Storage Service, and relational databases.

https://aws.amazon.com/kendra/ ht: Techcrunch

Adobe and ServiceNow announce global availability of integration

Adobe and ServiceNow announced the availability of its partnership integration connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. Connecting Adobe Experience Platform, its Customer Experience Management (CXM) platform, and ServiceNow’s Customer Service Management product provides brands with a more complete view of the customer. Through this integration, Adobe and ServiceNow joint customers can:

  • Establish Context to Drive Brand Loyalty
    Enterprises are often challenged by navigating internal silos of data pertaining to interactions with their customers. This integration creates data workflows that removes those barriers and connects marketing and customer service organizations.
  • Gain Deeper Insights for Personalization
    Great experiences are built on the understanding of a customer’s journey. Customers can streamline work between teams by aggregating data during the “evaluate” and “purchase” touchpoints, and capture service interactions to ultimately build rich, real-time customer profiles.
  • Improve Customer Experiences
    A seamless customer experience allows for anticipating needs before they arise. With ServiceNow, organizations will understand which products or services the customer owns and uses, allowing organizations to drive towards greater personalization.

www.adobe.comwww.servicenow.com

W3C launches Multilingual Web Language Technology Working Group

W3C announced new work to make it easier for people to create Web content in the world’s languages. The lack of standards for exchanging information about translations is estimated to cost the industry as much as 20% more in translation costs, amounting to billions of dollars. In addition, barriers to distributing content in more than one language mean lost business. Multinational companies often need to translate Web content into dozens of languages simultaneously, and public bodies from Europe and India typically must communicate with citizens in many languages. As the Web becomes more diverse linguistically, translation demands will continue to grow.

The MultilingualWeb–LT (Language Technology) Working Group will develop standard ways to support the (automatic and manual) translation and adaptation of Web content to local needs, from its creation to its delivery to end users. The MultilingualWeb-LT Working Group receives funding from the European Commission (project name LT-Web) through the Seventh Framework Programme (FP7).

Informatica Delivers Data Parser for Hadoop

Informatica Corporation, the provider of data integration software, announced the immediate availability of Informatica HParser, a data parsing transformation solution for Hadoop environments. Informatica HParser runs on distributions of Apache Hadoop, exploiting the parallelism of the MapReduce framework to efficiently turn unstructured complex data, such as web logs, social media data, call detail records and other data formats, into a structured or semi-structured format in Hadoop. Once transformed into a more structured format, the data can be used and validated to drive business insights and improve operations. Available in a free community edition and commercial editions, Informatica HParser provides organizations with the solution they require to extract the value of complex, unstructured data. http://www.informatica.com

Integrated Dynamic Schema.org Support in Webnodes CMS v3.7

Webnodes has announced CMS to have dynamic support for Schema.org. The new feature has an intuitive vocabulary mapping user interface as well as a code API and Asp.Net controls to streamline the work for site developers. The Webnodes CMS ontology management user interface provides a separation between data, data model and presentation layout. Schema.org which is all about making search engines understand the meaning of your content is a natural extension to the semantic core engine.  http://www.webnodes.com

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