Category: Content management & strategy (Page 67 of 477)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

eccenca and Ontotext partner on enterprise data management

February 3, 2021 / NewsShark

Ontotext and eccenca announced they have teamed up to boost the value of semantic technologies by jointly creating vertical and horizontal enterprise data solutions. eccenca Corporate Memory provides a multi-disciplinary integrative platform for managing enterprise data related rules, constraints, capabilities and configurations in a single application. By making enterprise data both machine-readable and human-interpretable, enterprises are enabled to drive agility, autonomy and automation without disrupting existing IT infrastructures. GraphDB is an enterprise-ready semantic graph database engine combined with content and data analytics capabilities. GraphDB allows users to link diverse data, index it for semantic search and enrich it via text analysis to build big knowledge graphs. GraphDB’s differentiators include integration with full-text search engines (Elasticsearch, SOLR and Lucene) and document databases (MongoDB).

Together the two companies are now offering a mature knowledge graph technology stack. They also provide custom industry solutions including Healthcare, Pharma, Automotive, Manufacturing, Financial Services and IT Management. The joint eco-system of Ontotext and eccenca also includes the ability to globally deliver custom solutions. Consulting partners of both companies include ATOS, BearingPoint, Capgemini, Deloitte, Fujitsu, InfoSys, NTT Data (Everis), MHP, PWC, Tata and Wipro. Both companies have been enabling enterprises to overcome complexity by digitally documenting and automating knowledge management.

https://www.ontotext.com/, https://eccenca.com/

Information Model

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

Box to acquire SignRequest

February 3, 2021 / NewsShark

Box, Inc. announced that it has entered into a definitive agreement under which Box will acquire SignRequest, a cloud-based electronic signature company. Box also previewed Box Sign, an e-signature capability that will be developed on SignRequest’s technology and natively integrated into Box. Box Sign is expected to be included in Box business and enterprise plans, enabling customers to modernize the way they work and digitize important processes, while ensuring their agreements can be securely managed and governed in the Box content cloud.

SignRequest complements Box’s existing capabilities and its modern product fits with Box’s core design principles. Box Sign will inherit Box’s security and governance capabilities, ultimately helping customers reduce IT spend, eliminate content silos, and facilitate legal and regulatory compliance. Box Sign is expected to be generally available in the summer of 2021 and its native e-signature capabilities are expected to be included in Box business and enterprise plans with additional functionality such as e-signature APIs available at an incremental cost. SignRequest will also continue to operate and be available to both current and new SignRequest customers.

https://www.box.com, https://signrequest.com/

Contentstack announces new UI for CMS

February 2, 2021 / NewsShark

Contentstack, a Content Experience Platform (CXP), announced a complete redesigned and reimagined user interface for its headless content management system (CMS). The new design system brings a simplified user experience to both editors and developers, directly addressing the struggle between technological capabilities and user-friendliness in enterprise software. The new UI focus on productivity means a streamlined editing experience with more space for content, fewer clicks in the editorial process and faster discovery of content. This next level of usability will enable central content teams to provide more autonomy to subject matter experts and casual content contributors across the organization. As a result, businesses can accelerate content production and quality, shifting the function of the central content team to orchestration, quality assurance and creative work rather than filling in CMS forms.

Customers can now request early access through their Customer Success Manager and Partners can request early access through the Catalyst program. The new experience will be rolled out more widely at no additional cost to existing customers and partners starting March.

https://info.contentstack.com/project-venus-release.html

Alchemy Software updates localization management platform

February 1, 2021 / NewsShark

Alchemy Software Development, provider of visual software localization solutions and a division of TransPerfect, marks its 20th anniversary with the release of Alchemy Catalyst 2021, the latest iteration of its enterprise translation platform. Already recognized for its support of software formats in the industry, Alchemy Catalyst 2021 adds several features and capabilities for translators to streamline the localization process.

Alchemy Software Development’s Catalyst platform offers software localization solutions for multinational organizations looking to expand applications into new markets. Visual reporting tools help accelerate the localization process, while advanced translation memory technology increases overall translation accuracy and reduces implementation costs and timelines. With faster performance as a core design goal for this release, Alchemy Catalyst 2021 includes:

A new Project Manager feature, which allows the user to see statistics for multiple translation tool kits without opening them
The ability to sort and filter validation errors with the Validation Expert tool
Support for native RoboHelp and EPUB formats, adding to Catalyst’s existing native support for MadCap project files

https://www.alchemysoftware.com/products/alchemy_catalyst.html

M-Files launches new web client

February 1, 2021 / NewsShark

M-Files Corporation announced a new Web Client. Optimized for daily use, the new Web Client offers a simplified user interface that helps customers more easily adopt the M-Files solution. The Web Client brings a consumer-like experience to the daily work of ECM users, helping deliver new efficiencies in their information management operations. The Web Client integrates with Microsoft Office for creating and editing documents, and offers an intuitive approach for archiving documents, tagging documents with metadata, or sharing documents with colleagues. The improved search functionality with more search options and a fast search experience helps users find what they need faster, more accurately, and more easily than before. With the launch of its new web experience, spanning from the new web client and a broad set of integrations for widespread platforms such as Microsoft 365, SharePoint and Teams, Google Workspace, and Salesforce, users now can individually choose their preferred day-to-day working environment and take advantage of the benefits that M-Files offers, such as auto-classification and smart metadata.

https://www.m-files.com

Xerox expands software portfolio with CareAR

January 28, 2021 / NewsShark

Xerox Holdings Corporation expanded its growing software portfolio with the acquisition of CareAR, an augmented reality support platform company that provides real-time access to expertise for customers, employees, and field workers. With CareAR software, remote agents and experts can virtually see the situation and visually guide a solution using a suite of augmented reality tools via desktop, mobile, and smart glass devices, as if they were in-person. Many field service on-site calls require remote expert assistance to resolve issues but cannot effectively communicate the context of the situation. This causes delays, creating negative customer perception while risking loyalty and retention. CareAR is the latest addition to a series of solutions Xerox has launched to provide digital transformation tools to customers. These include automation and centralization solutions like DocuShare, a content management platform providing tools to automate processes and support cloud-enabled digital transformation; and XMPie, a flexible technology that allows customization and personalization of assets across customer touchpoints, both online and offline, for full marketing campaign integration.

https://www.xerox.com

Episerver rebrands as Optimizely

January 27, 2021 / NewsShark

Episerver announced it has rebranded to Optimizely, following its acquisition of the business last year. Rooted in a heritage as a customer-centric digital experience platform (DXP), the new brand reflects the innovation potential of digital experiences with a data-driven, digital-first approach to empower people to unlock digital potential to create and optimize excellent experiences. Optimizely now offers a stronger combination of user and site level data, tied with omni-channel experimentation insights, giving marketers, merchandisers and developers advanced analytics to understand what is happening in each experience as well as how to continually optimize it. Also announced, Optimizely is launching Optimization-as-a-Service. This new offering combines targeting, testing and recommendations, bringing together the solutions from Optimizely Web and Episerver Content Recommendations. Partners like Perficient, Rightpoint and Kin + Carta are expanding their practices to offer optimization. Over the course of 2021 Optimizely will launch content-as-as-service, a headless DXP with authoring and editing capabilities.

https://www.episerver.com/company/press-room/episerver-reintroduces-itself-as-optimizely

Information Model

Gilbane Advisor 6-9-21 — stacks & aggregation, JavaScript for data, news

Content management & strategy Page 67

Bloomreach acquires Exponea

January 26, 2021 / NewsShark

Bloomreach announced its acquisition of Exponea, a Customer Data and Experience Platform (CDXP). Bloomreach also announced an investment of $150 million from Sixth Street Growth to fuel the growth of its digital commerce experience platform (brX).

Bloomreach’s e-commerce search and content services combined with Exponea’s customer data platform and marketing automation will create an integrated product and customer data platform. This combination accelerates the speed of execution for businesses to create, personalize, and optimize commerce experiences and accelerate revenue growth for both B2C and B2B brands.

The combination of Bloomreach and Exponea will deliver a commerce experience platform that unifies the full spectrum of customer and product data for Bloomreach’s real-time, AI-based recommendations, and actions that allow clients to drive purchases and loyalty. Further, Exponea’s experience in consumer data, privacy, and security ensures that current and future customers can securely access and manage this combination of data.

https://www.bloomreach.com/en/news/2021/bloomreach-poised-to-be-the-next-e-commerce-saas-unicorn-with-acquisition-of-exponea.html, https://exponea.com