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Category: Collaboration and workplace (Page 18 of 95)

This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.

Northern Light content collections available on AWS Marketplace & Data Exchange

Northern Light announced the availability of many of its specialized competitive intelligence (CI) and market research content collections on the AWS Marketplace and the AWS Data Exchange, Amazon Web Services’ digital catalog comprising thousands of software applications from independent software vendors that run on AWS. Individuals can purchase selected Northern Light content by-the-seat on the AWS Marketplace as subscription SaaS applications. In addition, software developers can license Northern Light content on the AWS Data Exchange to embed in their own applications.

Northern Light content collections available through the AWS channels include: Business Thought Leaders; Information Technology (IT) Analyst Ratings; IT Analyst Social Media; IT Industry White Papers; Life Sciences Conference Abstracts; Drugs@FDA; U.S. Clinical Trials; PubMed Central; and PubMed Medline. Northern Light plans to make additional content collections available through AWS over time. When purchased as a SaaS application from the AWS Marketplace, each content collection is delivered with Northern Light’s user experience, including intelligent search enhanced with extensive industry and topical taxonomies, AI-driven automated insights reports, and content referral personalized to each user as the AI learns their particular interests.

https://northernlight.com

Adobe adds new headless CMS capabilities to experience manager

Adobe announced new headless content management system (CMS) capabilities in Adobe Experience Manager to help developers seamlessly deliver content, and new updates to the Commerce Integration Framework (CIF) allow developers to create shoppable app-like experiences that combine content and commerce.

To allow developers to fuel content into multiple touchpoints, Adobe is introducing GraphQL APIs for headless content delivery. GraphQL, an application-agnostic query language to retrieve content, lets developers get exactly the content they need, nothing extra, so that content matches the needs of their app. Additionally, queries can also return all nested content in a single call. Because fewer requests are being made in both directions and less bandwidth is being used. By leveraging the GraphQL API, a mobile app developer can query for marketing content from Adobe Experience Manager. Personalized content is then sent to the app which renders its UI. From there, a marketer can use Experience Manager’s authoring UI to flexibly add and edit marketing content across multiple devices and touchpoints.

Adobe Experience Manager can now integrate and extend commerce services from Magento and other commerce solutions through Adobe’s Commerce Integration Framework (CIF). CIF is built on APIs that can be extended, enabling a storefront authoring experience in Adobe Experience Manager.

https://blog.adobe.com/en/publish/2021/02/08/new-adobe-tools-help-developers-manage-content-and-power-digital-experiences.html

Microsoft unveils new employee experience platform

Microsoft Corp. announced Microsoft Viva, an employee experience platform to bring tools for employee engagement, learning, wellbeing and knowledge discovery, directly into the flow of people’s work. Viva is designed to help employees learn, grow and thrive, with new experiences that integrate with the productivity and collaboration capabilities in Microsoft 365 and Microsoft Teams. The initial set of modules in Viva will provide built-in capabilities, integrations from an ecosystem of Viva partners, and platform extensibility that will enable customers to integrate their existing employee experience systems and tools with Viva to make them more accessible and discoverable to employees:

  • Viva Connections provides a personalized gateway where employees can access internal communications and company resources.
  • Viva Insights gives individuals, managers and leaders personalized and actionable insights that help everyone in an organization thrive. Customers will also be able to incorporate data from third-party services like Zoom, Slack, Workday and SAP SuccessFactors.
  • Viva Learning aggregates all the learning resources available to an organization in one place, including content from LinkedIn Learning; Microsoft Learn; third-party providers including Skillsoft, Coursera, Pluralsight and edX; as well as an organization’s own content library.
  • Viva Topics delivers a knowledge discovery experience that helps people connect to information and experts across the company with the ability to integrate knowledge from third-party services such as ServiceNow and Salesforce.

https://news.microsoft.com/2021/02/04/microsoft-unveils-new-employee-experience-platform-microsoft-viva-to-help-people-thrive-at-work/

Contentstack announces new UI for CMS

Contentstack, a Content Experience Platform (CXP), announced a complete redesigned and reimagined user interface for its headless content management system (CMS). The new design system brings a simplified user experience to both editors and developers, directly addressing the struggle between technological capabilities and user-friendliness in enterprise software. The new UI focus on productivity means a streamlined editing experience with more space for content, fewer clicks in the editorial process and faster discovery of content. This next level of usability will enable central content teams to provide more autonomy to subject matter experts and casual content contributors across the organization. As a result, businesses can accelerate content production and quality, shifting the function of the central content team to orchestration, quality assurance and creative work rather than filling in CMS forms.

Customers can now request early access through their Customer Success Manager and Partners can request early access through the Catalyst program. The new experience will be rolled out more widely at no additional cost to existing customers and partners starting March.

https://info.contentstack.com/project-venus-release.html

MongoDB releases MongoDB Realm Sync

MongoDB, Inc. announced the general availability of MongoDB Realm Sync, a fully managed service which syncs data between the Realm mobile database and MongoDB Atlas. This new solution addresses the unique technical challenges of mobile and offline-first development, allowing organizations to rapidly build responsive applications for their customers and remote workforces. Realm Sync will enable teams to take advantage of bidirectional data sync between devices and the multi-cloud database, MongoDB Atlas, without having to write complex conflict resolution and networking code. The Realm mobile database allows end users to read and write data to their devices, enabling zero-latency data retrieval and offline application functionality. Bidirectional sync to MongoDB Atlas enables data captured on the device to be processed, analyzed, and combined with other data sets; this can then be delivered back to the user’s device to deliver a better and more robust experience.

https://www.mongodb.com/blog/post/announcing-mongodb-realm

Zendesk unveils new suite with messaging

Zendesk, Inc. announced the general availability of a comprehensive messaging solution as part of the new Zendesk Suite. The new package brings together all Zendesk’s service capabilities, including messaging, into an offering that brings more simplicity to the enterprise. Zendesk’s messaging tools are designed to give businesses the ability to have continuous, convenient, and personalized conversations whether customers want to text, chat on their computer, reach out over WhatsApp, and more, for a better customer experience. Companies can now provide connected conversational experiences across web, mobile, and social channels that work out-of-the-box with built in automation and the ability to scale to support modern enterprise needs. Zendesk’s messaging solution also offers proactive notifications, enabling specialized third-party bots, and allowing customers to transact directly within the conversation when browsing products, reserving seats, or making payments. As part of the new Zendesk Suite, Zendesk also packaged all its service capabilities into one solution with five new plans to meet a variety of business needs.

https://www.zendesk.com/service/

M-Files launches new web client

M-Files Corporation announced a new Web Client. Optimized for daily use, the new Web Client offers a simplified user interface that helps customers more easily adopt the M-Files solution. The Web Client brings a consumer-like experience to the daily work of ECM users, helping deliver new efficiencies in their information management operations. The Web Client integrates with Microsoft Office for creating and editing documents, and offers an intuitive approach for archiving documents, tagging documents with metadata, or sharing documents with colleagues. The improved search functionality with more search options and a fast search experience helps users find what they need faster, more accurately, and more easily than before. With the launch of its new web experience, spanning from the new web client and a broad set of integrations for widespread platforms such as Microsoft 365, SharePoint and Teams, Google Workspace, and Salesforce, users now can individually choose their preferred day-to-day working environment and take advantage of the benefits that M-Files offers, such as auto-classification and smart metadata.

https://www.m-files.com

Adobe completes acquisition of Workfront

Adobe announced the completion of its acquisition of Workfront, the work management platform for marketers with more than 3,000 customers and one million users. Adobe’s acquisition of Workfront will bring efficiency, collaboration and productivity gains to marketing teams currently challenged with siloed work management solutions. Both companies are established partners with strong product synergies and a growing base of over 1,000 shared customers.

Satisfying the increasing expectations of B2B and B2C customers requires large volumes of content and personalized marketing campaigns delivered at lightning speed and scale. This must be accomplished across increasingly dispersed teams, as remote work becomes prevalent in today’s environment and the future of work is redefined. Workfront has deep experience in orchestrating marketing workflows. Workfront’s platform is agile and architected for the enterprise, with extensive integration capabilities that can be easily configured to meet the varied needs of companies of all sizes. Workfront is equipped with APIs that enable a seamless connection to Adobe Creative Cloud and Adobe Experience Cloud for creative workflows and customer experience management. With the acquisition now closed, Workfront CEO Alex Shootman will continue to lead the Workfront team, reporting to Anil Chakravarthy.

https://www.workfront.com, https://news.adobe.com/news/news-details/2020/Adobe-Completes-Acquisition-of-Workfront/default.aspx

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