Typeface, a generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer Insights, a customer data platform and journey orchestration solution, aimed at transforming how marketers work by reducing the complexities of end-to-end campaign management and enhancing marketer productivity and ROI.
To use this AI-powered experience in Dynamics 365 Customer Insights, marketing teams can simply type their desired campaign outcome in their own words or upload an existing brief. Copilot then responds by generating a central project board that recommends and connects everything needed for the campaign, including audience data, journey orchestration, and channels – all in the flow of work. While creating their campaign, marketers will have access to Typeface, so they can generate and curate on-brand content directly within Dynamics 365 Customer Insights. For Dynamics 365 Customer Insights customers, an early access public preview, will be released in the first quarter of 2024.