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Category: Content management & strategy (Page 30 of 464)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

MerlinOne brings visual search to video for digital asset management

May 17, 2022 /

MerlinOne announced it is now possible to search across your entire video collection to find just the right bit of content you are looking for, simply by describing it. NOMAD for Video from MerlinOne takes you there with no additional effort required.

For most video searching you can only search for a filename; or in some systems, search by words spoken in the video. But many scenes have no narrative: how do you search for a kissing scene, or a car chase, or the sequence when the skier your company sponsors catches air going downhill while wearing your branded skis?

MerlinOne targeted this problem, recognizing it as critical for Digital Asset Management (DAM) and other applications. After five years of effort in AI, we have developed a solution. Two examples NOMAD for Video solves for you are:

  • Want to find the clip of your CEO with your company branding in the background?
  • Want to show a friend your favorite scene in a movie right now (no fumbling, no talking to stall while you frantically search)?

NOMAD for Video is an option in MerlinOne’s DAM system and is also available via API as a service to add this functionality to other systems.

https://merlinone.com

Google Translate learns 24 new languages

May 11, 2022 /

From the Google Products Blog…

… today we’ve added 24 languages to Translate, now supporting a total of 133 used around the globe.

Over 300 million people speak these newly added languages — like Mizo, used by around 800,000 people in the far northeast of India, and Lingala, used by over 45 million people across Central Africa. As part of this update, Indigenous languages of the Americas (Quechua, Guarani and Aymara) and an English dialect (Sierra Leonean Krio) have also been added to Translate for the first time.

This is also a technical milestone for Google Translate. These are the first languages we’ve added using Zero-Shot Machine Translation, where a machine learning model only sees monolingual text — meaning, it learns to translate into another language without ever seeing an example. While this technology is impressive, it isn’t perfect. And we’ll keep improving these models to deliver the same experience you’re used to with a Spanish or German translation, for example. If you want to dig into the technical details, check out our Google AI blog post and research paper.

https://blog.google/products/translate/24-new-languages/

Acquia expands FedRAMP Authority to Operate

May 10, 2022 /

Acquia, the digital experience company, announced it has expanded its Authority to Operate (ATO) under the Federal Risk and Authorization Management Program (FedRAMP) managed by the U.S. General Services Administration. The expansion boosts Acquia’s status as a provider of cloud services for creating and deploying digital experiences based on Drupal to meet the U.S. government’s requirements for security and protection of federal information.

Since 2016, FedRAMP certification has applied to federal customers using Acquia Cloud Platform for hosting and managing Drupal applications and Site Factory for multi-site management. The company has now added Acquia Site Studio, along with the latest versions of Acquia Search with Solr 7 and Acquia Platform Email capabilities to the FedRAMP boundary. FedRAMP is a U.S. government-wide program that takes a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The FedRAMP framework adheres to the requirements of federal, state, and local government as well as highly regulated industries such as financial services and life sciences that demand strict security protocols for their IT properties.

Acquia’s information security program helps to ensure customers operate in a cloud environment that complies with a wide array of industry standards and regulations, including ISO 27001, HIPAA, SSAE16/SOC 1/ISAE-3402, SOC 2, and PCI-DSS.

https://www.acquia.com/why-acquia/industries/government

TeamViewer and SAP to digitalize warehouse operations with augmented reality

May 9, 2022 /

TeamViewer, a global provider of remote connectivity and workplace digitalization solutions, announced the integration of its enterprise Augmented Reality (AR) platform, Frontline, with the SAP Extended Warehouse Management (SAP EWM) application. With TeamViewer Frontline Augmented Reality, an SAP endorsed app from TeamViewer and part of SAP’s industry cloud portfolio, customers can further enhance their logistics processes in SAP EWM and empower their workforce with AR-based vision picking that helps to increase productivity and create more efficient processes across their entire warehouse and logistics operations.

The integration with Frontline and SAP EWM enables businesses to directly connect warehouse and logistics workers in real-time with the critical data and information they need to perform their tasks. The AR-based workflows provide step-by-step instructions to workers on smart glasses and wearable devices that enable them to work hands-free, improving pick rates by an average of 10-15 percent and dropping error rates close to zero. At the same time, new data insights are passed back into the SAP EWM application right at the point of work to enable continual process validation and optimization that can drive significant cost savings.

https://www.teamviewer.com/en-us/company/press/teamviewer-and-sap-join-forces-to-digitalize-warehouse-operations-with-augmented-reality/

Searchable.ai announces Constellation

April 28, 2022 /

Searchable.ai announced Constellation, their unified data platform that brings together all the data and information that knowledge workers and teams need in one place. While Searchable.ai initially focused on unifying data and information from files, such as those created with Microsoft Office and Google Workspace apps, as well as PDFs, Constellation makes it possible to unify user-inputted SaaS data. Structured information from Jira tickets and Trello cards, for example, as well as conversations in apps like Slack, can now be searchable and shareable. Additionally, Constellation’s Live Sync technology means data is constantly being updated and refreshed, so users always have access to the latest information.

Constellation supports an unlimited amount of data and is engineered with enterprise-grade security. Eventually, Searchable.ai will enable developers to access the Constellation framework for their own apps and services, including corporations who may want to ingest this data into their own repositories.

For now, Searchable.ai will leverage Constellation to extend its end-user capabilities beyond search. The company will soon be releasing Collections, a way for users to assemble groups of files, email, and cloud data in a central space where others can add, find, and access what they need for their work.

https://www.searchable.ai/post/announcing-constellation

Expert.ai updates AI-based natural language processing platform

April 26, 2022 /

Expert.ai announced the new release of its platform combining symbolic, human-like comprehension and machine learning to turn language into data, analyze and understand complex documents, accelerate intelligent process automation and improve decision making. By extending core features and adding unique capabilities, such as out of the box knowledge models and connectors, the new release increases flexibility, simplifies integration and optimizes data pipelines to augment efficiency across every process that involves natural language (NL).

Specifically designed for natural language AI, the expert.ai platform leverages the combination of different AI techniques (machine learning and rule-based symbolic comprehension) with a simple and powerful authoring environment to support the full natural language processing workflow. It is based on the principle that no single natural language AI technique is a fit for every project. The new release includes:

  • ‘Smarter from the start’ knowledge models deliver NL applications to production faster with higher levels of business accuracy
  • Simplified deployment processes across multiple environments, including Azure
  • Easier integration, out of the box connectors
  • Enhanced natural language operations: provides the ability to include custom Python and Java scripts or third-party services for pre- or post-processing activities in NL workflow orchestrations.

https://www.expert.ai

Hyland expands infrastructure to deploy OnBase and Brainware customers on AWS

April 26, 2022 /

Hyland, a content services provider, has expanded its work with Amazon Web Services (AWS) to support the increased cloud deployment and migration needs from its customer base. Working with AWS, Hyland will expand its Hyland Cloud infrastructure to deploy new OnBase and Brainware cloud customers and cloud migration environments in North America on the appropriate AWS Region – fully supported and managed by Hyland’s technical experts.

The strengthened relationship with AWS delivers an expansive infrastructure footprint for the Hyland Cloud, allowing Hyland to meet customer requirements with agility and scale, while providing a more flexible architecture that supports customers’ evolving information technology (IT) and business challenges. Backed by innovative technologies, security-driven policies and dedicated support from knowledgeable technology experts, customers deploying Hyland’s software-as-a-service (SaaS) and platform-as-a-service (PaaS) offerings on AWS benefit from its continued focus on cloud innovation and support for next-generation cloud solutions.

https://www.hyland.com/en/innovation/hyland-cloud

Databricks announces lakehouse offering for media and entertainment

April 21, 2022 /

Databricks launched a lakehouse platform for data-driven businesses in the media and entertainment industry. The Lakehouse for Media & Entertainment enables organizations across the media ecosystem to deliver better data and AI outcomes for consumers, advertisers and media partners with a single and collaborative platform for data, analytics, and AI. Databricks is also working with Amazon Web Services (AWS) and industry partners like Cognizant, Fivetran, Labelbox and Lovelytics.

With use case accelerators, custom Brickbuilder Solutions and a partner ecosystem, businesses will be able to deliver a personalized consumer experience, prepare for consumer analytics, and provide collaboration and secure data sharing among media teams. The Lakehouse for Media and Entertainment incorporates data solutions and accelerators for use cases like AI-driven recommendation engines, customer lifetime value and churn, quality of experience, community toxicity analysis, and advertising optimization.

With Databricks, organizations can leverage all of their data to build a holistic view of their audience and advertisers, make real-time decisions and drive innovation with advanced analytics. With business intelligence (BI), and AI capabilities on all data types, Databricks enables media organizations to use all of their data – including images, video and other unstructured data types – to develop a holistic understanding of their customers.

https://databricks.com/company/newsroom/press-releases/databricks-announces-lakehouse-offering-for-customers-in-the-media-and-entertainment-industries

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