The Gilbane Advisor

Curated for content, computing, and digital experience professionals

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Drupal 10.1 is now available

Drupal released Drupal 10.1, which makes customizing the look of your site easier, adds support for decoupled navigation, improves content modeling and editing, block management, performance, and more. A sample of the changes include:

  • New APIs for retrieving menus configured in Drupal using the Linkset standard.
  • Various CKEditor improvements including an autoformat feature.
  • A unified entity revision editing experience was added. This makes prior versions of content easier to manage regardless of whether they are in content blocks or nodes or other entities.
  • You can create custom blocks directly under Structure in the administrative interface. More granular permissions allow granting block management per type and revisions to block content can be reviewed and rolled back.
  • BigPipe supports serving interface previews for delayed content, which makes the user experience smoother.
  • HTML pages and AJAX responses can now be served before dynamically processed JavaScript and CSS assets have been generated.
  • The request type used for making AJAX requests can be configured allowing certain dynamic requests to be cached using render and edge caching capabilities, enabling faster response times.
  • Drupal 10.1 is also approved as a Digital Public Good (DPG) by the Digital Public Good Alliance (DPGA).

https://www.drupal.org/project/drupal/releases/10.1.0

MongoDB launches five new capabilities for MongoDB Atlas

MongoDB, Inc. announced five new products and features for its developer data platform, MongoDB Atlas, that make it faster and easier for customers to build modern applications, for any workload or use case. The new products and features include:

  • MongoDB Atlas Vector Search simplifies bringing generative AI and semantic search into applications for highly engaging end-user experiences.
  • MongoDB Atlas Search Nodes now provide dedicated infrastructure for search use cases so customers can scale independently of their database to manage unpredictable spikes and high-throughput workloads with greater flexibility and operational efficiency.
  • MongoDB Atlas Stream Processing transforms building event-driven applications that react and respond in real-time by unifying how developer teams work with data-in-motion and data-at-rest.
  • MongoDB Atlas Time Series collections now make time series workloads more efficient for use cases from predictive maintenance for factory equipment to automotive vehicle-fleet monitoring to financial trading platforms.
  • New multi-cloud options for MongoDB Atlas Online Archive and Atlas Data Federation enable customers to tier and query data in Microsoft Azure and in addition to Amazon Web Services.

Together, these new features for can speed up their pace of innovation by standardizing many types of workloads on a single developer data platform across the enterprise.

https://www.mongodb.com/press/mongodb-launches-five-new-capabilities-for-mongodb-atlas-to-build-new-classes-of-applications

Gilbane Advisor 6-21-23 — Conversational programming, usability

This week we feature articles from Simon Wardley, and Jakob Nielsen.

Additional reading comes from Sayash Kapoor & Arvind Narayanan, Rishi Bommasani, Kevin Klyman, Daniel Zhang & Percy Liang, and Alex Ratner.

News comes from Acquia, Adobe, Optimizely, and Expert[.]ai & Blue Prism.

All previous issues are available at https://gilbane.com/gilbane-advisor-index


Opinion / Analysis

Both articles this week argue that the current state of conversational programming with prompt engineering as the interface, is primitive, though directional. Simon Wardley’s post is a bit more technical, while Jakob Nielsen’s focuses on end-user usability.

Why the fuss about conversational programming

“In my last post on conversational programming I asked the reader to “get yourself ready for a world of conversational programming” but I wasn’t willing to call it for ChatGPT or the existing crop of LLMs.”

If you’re familiar with Simon Wardley, you won’t be surprised that he says we need to get to “code as maps”. Otherwise, see his previous post and perhaps some of his other links. (10 min)

https://swardley.medium.com/why-the-fuss-about-conversational-programming-70a8b7ca0d2b

AI: first new UI paradigm in 60 years

Jakob Nielsen…

“I doubt that the current set of generative AI tools (like ChatGPT, Bard, etc.) are representative of the UIs we’ll be using in a few years, because they have deep-rooted usability problems. Their problems led to the development of a new role — the prompt engineer.” (5 min)

https://www.nngroup.com/articles/ai-paradigm/

More Reading

All Gilbane Advisor issues


Content technology news

Acquia enhances digital experience platform for personalization

Enables digital experiences based on knowledge gained from a broader array of channels, using anonymous, known, and understood customer data.
https://www.acquia.com/newsroom/press-releases/acquia-enhances-digital-experience-platform-power-omnichannel-customer

Expert[.]ai expands partnership with SS&C Blue Prism

Processing unstructured language data for automation creates new potential for leveraging intelligent automation in the enterprise.
https://www.expert.ai ■ https://www.blueprism.com

Optimizely introduces Content Graph

Content Graph service extends the capabilities of Optimizely’s CMS by enabling flexible content delivery across channels and applications.
https://www.optimizely.com/headless

Adobe adds Firefly generative AI capabilities to Illustrator

Following Adobe Photoshop and Adobe Express, Illustrator is the latest Creative Cloud application to benefit from Adobe’s generative AI.
https://www.adobe.com/products/illustrator.html

All content technology news


The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

Databricks announces Lakehouse Apps

Databricks introduced Lakehouse Apps, a new way for developers to build native, secure applications for Databricks. Lakehouse Apps will enable Databricks customers to have easy access to a wide range of applications that run entirely inside their Lakehouse instance, using their data, with the full security and governance capabilities of Databricks. Lakehouse Apps will give users safe and easy access to a wide range of new applications and reduce time and effort to adopt, integrate, and manage data and AI applications.

By running directly on a customer’s Databricks instance, these apps can easily and securely integrate with the customer’s data, use and extend Databricks services, and enable users to interact with a single sign-on experience without data ever leaving the customer’s instance. Developers can use any technology and language of their choice to build apps and aren’t limited to a proprietary framework.

The company also introduced new data sharing providers and AI model-sharing capabilities to the Databricks Marketplace, a marketplace for data, AI, and applications.

Databricks Marketplace will be generally available on June 28, 2023. Lakehouse Apps and AI model sharing in Databricks Marketplace are expected in preview in the coming year.

https://www.databricks.com

Bloomreach and Shopware partner

Bloomreach, a digital experience and content management platform provider and Shopware, an omnichannel digital commerce platform for e-commerce businesses, announced they have partnered to empower businesses to unlock new growth across their e-commerce experience. The partnership will enable businesses built on the Shopware commerce platform to enhance their digital experience across every touchpoint using Bloomreach’s data and AI-driven solutions. Businesses worldwide will be better poised to drive greater personalization for every customer.

Shopware is an open commerce platform for mid-market and lower enterprise merchants across EMEA, with comprehensive solutions for B2C and B2B businesses. Through its partnership with Bloomreach, Shopware will expand its global presence.

Bloomreach empowers businesses to deliver personalized experiences across their digital channels by combining unified customer and product data with AI-optimization. For e-commerce businesses built on the Shopware platform, the addition of Bloomreach’s marketing automation, product discovery, and content management solutions will allow them to enhance customer journeys by creating personalized, end-to-end e-commerce experiences, fueled by the AI built into all Bloomreach products and Shopware’s AI Copilot program.

https://www.bloomreach.comhttps://www.shopware.com/en/

Acquia enhances digital experience platform for personalization

Acquia has enhanced the capabilities of its digital experience platform, Acquia DXP, to create more personalized experiences for customers. The combination of the customer data platform (Acquia CDP) and Acquia Personalization enables customers to create digital experiences based on knowledge gained from a broader array of channels, making the most of their anonymous, known, and understood customer data.

  • Personalizing customer journeys of anonymous visitors as they become known and understood. By continuously collecting behavioral data, marketers can assemble it into a single profile view. This improves as additional identifying information becomes available, allowing the visitor to progress from anonymous to known to understood.
  • Consolidating all IDs associated with a unique individual, regardless of channel and device. As a customer moves among channels, multiple tracking IDs are generated through interactions with different systems and potentially from multiple client devices.
  • Creating responses to customer actions that take into account interactions at every touch point. Use behavioral data from the website to make product recommendations based on past interactions, even before the customer has been identified.

Acquia CDP and Acquia Personalization are available standalone or within Acquia DXP. Both products support composable customer data strategies through integrations with other Acquia and third-party marketing products.

https://www.acquia.com/newsroom/press-releases/acquia-enhances-digital-experience-platform-power-omnichannel-customer

Gilbane Advisor 6-14-23 — GPT-2030, knowledge extraction

This week we feature articles from Jacob Steinhardt, and Fan Li.

Additional reading comes from Shirley Lu & George Serafeim, Cassie Kozyrkov, M.G. Siegler, and Jeffrey Pound et al.

News comes from Adobe, Neo4j, Bloomreach, and Optimizely.

All previous issues are available at https://gilbane.com/gilbane-advisor-index


Opinion / Analysis

What will GPT-2030 look like?

Of course we would all like to know, but given the speed of new developments in machine learning it’s difficult to make, or have confidence in, any predictions. Jacob Steinhardt isn’t afraid to try, and his post is a must-read for anyone looking for some data points to inform their own research and thinking. You’ll want a cup of coffee or tea and perhaps a little more time than the specified read time (27 min).

https://bounded-regret.ghost.io/what-will-gpt-2030-look-like/

Explore OntoGPT for schema-based knowledge extraction

“The OntoGPT framework and SPIRES tool provide a principled approach to extract knowledge from unstructured text for integration into Knowledge Graphs (KGs), using Large Language Models such as GPT. This methodology enables handling complex relationships, ensures logical consistency, and aligns with predefined ontologies for better KG integration.”

Fan Li describes another open available tool that he believes overcome some limitations to the popular LangChain and LlamaIndex frameworks. The more tools the better. (7 min).

https://apex974.com/articles/ontogpt-for-schema-based-knowledge-extraction

More Reading

All Gilbane Advisor issues


Content technology news

Adobe announces Firefly for Enterprise

Adobe plans to enable businesses to custom train Firefly with their own branded assets, embedding Firefly into their own ecosystem.
https://news.adobe.com/news/news-details/2023/Adobe-Brings-Firefly-and-Express-to-Enterprises/default.aspx

Neo4j announces new integrations with generative AI features in Vertex AI

Enterprise customers can now leverage knowledge graphs with Google’s large language models to improve generative AI outcomes.
https://neo4j.com

Bloomreach enhances customer experience with Gorgias integration

Gorgias provides data about the customer experience and gives Engagement users a more in-depth understanding of the customer journey.
https://www.bloomreach.com/

Optimizely expands partnership with Contentsquare

Contentsquare enables Optimizely users to leverage heatmaps and data analyses to uncover customer insights and enhance experiments.
https://www.optimizely.com/insights/blog/optimizely-x-contentsquare-5-ways-were-better-together/

All content technology news


The Gilbane Advisor is authored by Frank Gilbane and is ad-free, cost-free, and curated for content, computing, web, data, and digital experience technology and information professionals. We publish recommended articles and content technology news weekly. We do not sell or share personal data.

Subscribe | View online | Editorial policy | Privacy policy | Contact

Expert[.]ai expands partnership with SS&C Blue Prism

Expert.ai, a provider of AI-powered language solutions to enterprises, announced the integration of its hybrid AI platform with SS&C Blue Prism’s intelligent automation platform.

As an approved partner within SS&C Blue Prism’s Technology Alliance Program—a large ecosystem of ready-to-integrate solutions and technologies accelerating digital transformation—expert[.]ai provides state-of-the-art approaches in natural language understanding and processing (NLU / NLP), machine learning and the latest large language models (LLMs) like GPT. With these combined technologies, organizations can expand their intelligent automation capabilities, delivering new solutions to support their strategic business goals.

The ability to accurately perform linguistic tasks at scale has become a core component of achieving long-term transformational value with intelligent automation. NL-powered bots help enterprises automate business processes based on large volumes of unstructured data—text documents, emails, customer interactions, call notes, etc. — reducing errors, improving efficiency and increasing the scalability of operations. Through data accurately analyzed and processed by expert[.]ai and then automated on the SS&C Blue Prism platform, bots and low-code apps can extend to more complex processes with high accuracy and lower implementation costs.

https://www.expert.aihttps://www.blueprism.com

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