Coveo, provider of relevance platforms that transform search, recommendations, and personalization within digital experiences, announced new features in the Coveo Relevance Cloud to help ecommerce providers overcome a common obstacle in creating relevant web interactions, specifically for cold-start shoppers: lack of data. The Coveo Relevance Cloud’s new personalization-as-you-go capability leverages machine learning to help deliver personalized recommendations in real-time for anonymous shoppers without high volumes of data or segmentation rules, much like a sales assistant would look for visual cues from an in-store shopper. Coveo can learn in just a few clicks and react to current shopper intent with predictive query suggestions. Retailers can now aim to deliver personalization without the need for segments, profiles, user identification, or high volumes of data. Other capabilities now available in the Coveo Relevance Cloud that are salient to ecommerce practitioners, include: buy again recommendations, headless controller for product recommendations, smart catalog indexing, enriched commerce analytics and attribution dashboards, and Snowflake reader account access.
Category: Content technology news (Page 66 of 624)
Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.
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Solo.io, a modern API infrastructure company delivering application networking from the edge to service mesh, announced the general availability of the company’s API gateway based on Envoy Proxy, Gloo Edge 1.8, which is bundled with Gloo Portal 1.0, a full-feature developer portal for API management to catalog and share APIs. Both products are part of Solo.io’s Gloo API Infrastructure Platform, which allows organizations to transform to a cloud-native application architecture by connecting application services, service meshes, clusters, and clouds. Gloo Edge 1.8 includes:
- Support for SOAP (Simple Object Access Protocol)/XSLT: Additional XSLT (Extensible Stylesheet Language Transformations) 3.0 support to modernize SOAP/XML clients and endpoints without eliminating SOAP from the web service portfolio.
- Helm usability improvements: To define, set up, and configure applications and expose values in Helm, a CNCF project for users to define, install, and upgrade Kubernetes applications.
- Improved Flagger in Envoy Proxy: Weaveworks’ Flagger as a native part of Gloo Edge for CI/CD management and traffic routing for A/B and canary testing.
- Schema in Gloo Edge custom resource definition APIs (CRDs): The enablement of the use of schemas to validate CRD functions.
Gloo Portal 1.0 capabilities include: showback, chargeback, usage tracking of APIs; improved self-service usability; and full Gloo Edge integration.
DRUID introduces Oxygen, its latest technology release to advance the conversational automation space by making AI-driven virtual assistants’ deployments dramatically faster and simpler for companies of any size. DRUID Oxygen also introduces a new, more straightforward way for clients to design their intelligent virtual assistant with the help of an intuitive graphic interface. Conversational experiences can be designed visually by dragging and dropping different conversational flows into one diagram, which shows how the conversation with the bot would evolve. At the same time, this makes the chatbot implementation equally fast for a multinational with distributed teams of thousands of people as a small company with a dozen employees.
DRUID intelligent virtual assistants use an advanced NLP engine and proprietary conversational technology to accept and take action on virtually any data or document request within an enterprise’s technology ecosystem. Available in more than 45 languages, on any communication channel, including MS Teams, Slack, WhatsApp Business, FB Messenger, WeChat, and more. DRUID also includes more than 500 predefined conversational templates, targeting specific roles and processes in Financial Services, Insurance, Healthcare, Telecom, Retail, Energy and Utilities, Logistics, and other industries.
Quantum Corporation announced a new release of ActiveScale object storage software they say reshapes the way organizations store, manage, and extract value from their growing stores of unstructured data. ActiveScale 6.0 software delivers unlimited scalability and consistent performance at any scale without compromising data availability, durability, and security. This software is now available as a subscription on qualified platforms including the new ActiveScale X200 platform, a simplified and converged system platform that delivers high-density, high-capacity storage in a small footprint. ActiveScale 6.0 software is also now available for purchase through Supermicro, giving customers more purchasing options and flexibility to deploy ActiveScale software on the platform of their choice.
With ActiveScale, organizations can expand compute, networking, and storage resources for consistent performance with no performance tuning or rebalancing required. The unique, two-layer software architecture optimizes flash and disk resources, employing real-time heuristics to dynamically place data across all system resources in parallel for maximum efficiency and balanced long-term performance. When scaling out with the new platform, capacity, performance and object count are unlimited, creating a unified system cluster that grows to exabytes of capacity and billions of objects. Current ActiveScale customers benefit with the ability to easily expand their existing ActiveScale clusters with the new platform.
Mirakl, an enterprise marketplace SaaS platform, announced it has joined the Adobe Exchange Partner Program as a Premier Partner. The new partnership builds upon the existing integration between Mirakl and Adobe Commerce, powered by Magento, and equips Adobe Commerce and Magento Open Source customers with the technology, expertise, and ecosystem to build and operate enterprise marketplaces. Customers using Mirakl and Adobe Commerce or Magento Open Source together gain access to eCommerce solutions that, when combined, help them serve customers better and adapt their business to lead in the changing eCommerce landscape. Benefits include:
- Accelerate time to market: Adobe Commerce and Magento Open Source customers can leverage pre-built integrations to launch a Mirakl-powered marketplace in days and quickly onboard marketplace sellers.
- Operate your enterprise marketplace at scale: The Mirakl Marketplace Platform enables Adobe Commerce and Magento Open Source customers to quickly expand their online product offerings, reach new buyers, and develop customer loyalty through improved availability and broader assortment.
- Tap into expertise developed through the implementation and optimization of 300+ enterprise marketplaces: Adobe Commerce and Magento Open Source customers that launch marketplaces powered by Mirakl gain access to Mirakl’s marketplace expertise and ecosystem of partners.
Kentico released Kentico Experience Refresh 2. The new release includes:
- Sentiment analysis. A JS or C# integration with Azure Text Sentiment Analysis so marketers can use AI to analyze the sentiment of users’ comments and set up automated responses and notifications depending on the tone of the text. Also, they can measure the sentiment of their own texts directly in the text editor.
- Copy-pasting widgets in Page Builder. Until now, if editors wanted to use the same widget on a different page, they had to create the same widget with the same settings in another template. Now, copy-pasting up to ten widgets saves time and prevent mistakes.
- Form Builder Section Properties. New feature enables dividing forms into sections and setting different properties for each of them. Developers can define section properties and then, marketers can add titles, styles, descriptions, or even dynamic layouts anywhere in the form.
- Creating clean multicultural URLs. Is a new solution for creating URLs of multicultural websites. Culture Alias Support for Dynamic Routing now allows system administrators to define their own culture aliases and use them in URLs for distinguishing different language versions. For example, instead of ‘en-US’, you can use ‘en’ or ‘english’.
Following an early access program launched in March, expert.ai announced the general availability of its platform for designing, developing, testing, deploying and monitoring scalable natural language solutions. The expert.ai Platform uses an exclusive hybrid AI approach honed from hundreds of real-world implementations. Comprehensive and easy to use, it combines symbolic AI and machine learning techniques to ensure the best possible accuracy for each individual use case with transparency of explainable AI. Easy to deploy and operate, the cloud-based expert.ai Platform helps organizations accelerate, augment and expand expertise for any job or process that involves language. By turning any text-based document into structured data, the platform supports knowledge discovery, process automation and decision making with the flexibility to design language models for any use case.
With the release of the new text variants suggestions feature, Berlin-based AI company Retresco, an expert in Natural Language Generation, provides a software function that uses artificial intelligence to automatically produce phrasing suggestions in the form of complete sentences. This function automates the creative writing process, shortens it, and increases text variance without user intervention, augmenting human creativity with AI.
Retresco’s NLG software (textengine.io) independently suggests high-quality texts based on a sample sentence entered within milliseconds and without complicated setup by the user. The automatically generated texts can be adopted either partially or completely and be revised at any time. Human and machine thus work hand in hand: the software generates data-based text suggestions, while the human user ultimately decides how to use them. The result: significantly greater text variance, more efficient processes in the creation of texts, a better user experience, and support for the most difficult aspect of writing: creativity. This feature is particularly relevant in cases where large volumes of versatile, high-quality text are required at frequent intervals and often under time pressure. In e-commerce, for instance, online stores need numerous product descriptions that, above all, have to be highly varied and SEO-optimized.
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