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Expert.ai announces general availability of hybrid natural language platform

Following an early access program launched in March, expert.ai announced the general availability of its platform for designing, developing, testing, deploying and monitoring scalable natural language solutions. The expert.ai Platform uses an exclusive hybrid AI approach honed from hundreds of real-world implementations. Comprehensive and easy to use, it combines symbolic AI and machine learning techniques to ensure the best possible accuracy for each individual use case with transparency of explainable AI. Easy to deploy and operate, the cloud-based expert.ai Platform helps organizations accelerate, augment and expand expertise for any job or process that involves language. By turning any text-based document into structured data, the platform supports knowledge discovery, process automation and decision making with the flexibility to design language models for any use case.

https://expert.ai

Retresco elevates natural language generation

With the release of the new text variants suggestions feature, Berlin-based AI company Retresco, an expert in Natural Language Generation, provides a software function that uses artificial intelligence to automatically produce phrasing suggestions in the form of complete sentences. This function automates the creative writing process, shortens it, and increases text variance without user intervention, augmenting human creativity with AI.

Retresco’s NLG software (textengine.io) independently suggests high-quality texts based on a sample sentence entered within milliseconds and without complicated setup by the user. The automatically generated texts can be adopted either partially or completely and be revised at any time. Human and machine thus work hand in hand: the software generates data-based text suggestions, while the human user ultimately decides how to use them. The result: significantly greater text variance, more efficient processes in the creation of texts, a better user experience, and support for the most difficult aspect of writing: creativity. This feature is particularly relevant in cases where large volumes of versatile, high-quality text are required at frequent intervals and often under time pressure. In e-commerce, for instance, online stores need numerous product descriptions that, above all, have to be highly varied and SEO-optimized.

https://www.retresco.com/augmenting-creativity/

Contentsquare launches cookieless experience analytics solution

To help brands build better digital experiences and establish greater digital trust with customers, Contentsquare, a provider of digital experience analytics, announced a an analytics solution that allows teams to access critical revenue insights without any use of cookies. This announcement comes on the heels of a recent $500M Series E round led by Softbank. Contentsquare has never relied on third-party cookies, and instead aggregates and analyzes trillions of consumer interactions that demonstrate intent, such as mouse movements, touch and mobile interactions, to help brands deliver the best possible experiences to their customers. The solution will now give businesses the option to turn off both first and third-party cookies. This latest innovation extends Contentsquare’s privacy-first approach.

https://contentsquare.com

Language I/O introduces multilingual chatbot for Salesforce

Language I/O released  its multilingual chatbot for Salesforce. Customers expect immediate responses from businesses when they are searching for help with an issue, and 64% of customers expect 24-hour customer service support to be available. The challenge comes in meeting those customers in their native language, so effective problem solving and direction is provided. In the US alone, approximately 13%  (50 million people) of consumers are not native English speakers. Messages passed to chatbots, as with live chat, are often not written out in complete sentences with proper grammar. Customers are more conversational, the way people actually speak to each other in real life. The challenge of multilingual translation for chatbots, that Language I/O solves, is processing all the messy user generated content (UCG) including jargon, misspellings, acronyms, product names, etc.

https://languageio.com

DataStax unveils Astra Streaming

DataStax announced Astra Streaming, a scalable, multi-cloud messaging and event streaming platform built on Apache Pulsar. Astra Streaming is integrated with DataStax’s marquee serverless database, Astra DB, to deliver a multi-cloud solution for managing both data in motion and data at rest. With the introduction of Astra Streaming, DataStax aims to deliver on its vision of an open data stack for today’s multi-cloud applications that require massive scale, zero-downtime availability, and high performance. Astra Streaming Features:

  • Global scale, cloud-native streaming, powered by Apache Pulsar without the complexity of self-managed solutions
  • Compatible with Apache Kafka and Java Messaging Service
  • Multi-cloud
  • Simple developer APIs for streaming
  • Handles high-volume queuing and pub-sub messaging and more complex messaging patterns
  • Pay-as-you-go pricing

Astra Streaming is available today in a beta version. To get started with Astra Streaming, create a free account.

https://www.datastax.com

DataRobot releases DataRobot 7.1

In its second major release of the year, DataRobot announced several product upgrades to its Augmented Intelligence platform designed to further democratize AI. The 7.1 release introduces:

  • MLOps Management Agents – DataRobot’s MLOps Management Agents provide advanced lifecycle management for an organization’s remote models. Management Agents understand the state of any remote model regardless of how they were created or where they are running, and can automate various tasks.
  • Feature Discovery Push-Down Integration for Snowflake – Joint DataRobot and Snowflake customers can benefit from the automatic discovery and computation of new features for their models directly in the Snowflake Data Cloud.
  • Time Series Eureqa Model Enhancements – DataRobot Automated Time Series now runs its unique Eureqa forecasting models as part of the regular Autopilot process. Eureqa models are based on the idea that a genetic algorithm can fit different analytic expressions to trained data and return a mathematical formula as a machine learning model.
  • No-Code AI App Builder  the No-Code AI App Builder allows customers to quickly turn any deployed model into a rich AI application without a single line of code.

Additional product upgrades: Data Prep for Time Series, Nowcasting for Time-Aware Models, Automated AI Reports, and Prediction Jobs and Scheduling UI.

https://www.datarobot.com

LivePerson and Adobe announce integration

LivePerson, Inc., a provider of conversational AI, and Adobe announced an integration to help brands transform digital customer experience by seamlessly extending personalization from digital experiences into messaging channels and one-to-one conversations at massive scale.

The LivePerson-Adobe combination focuses on the seamless integration of LivePerson’s Conversational Cloud with Adobe Experience Cloud to help brands serve highly personalized and contextualized messages, recommendations, and offers on their customers’ favorite messaging channels. The integration helps brands to:

  • Enrich customer intelligence, track attribution, and drive long-term customer value by easily sharing intent data from customer conversations on the Conversational Cloud with insights on that customer’s activity and history from Adobe Analytics 
  • Capture more qualified leads and accelerate net-new conversions by integrating the Conversational Cloud with Adobe Marketo Engage for proactive, automated conversations 
  • Increase sale conversions and decrease checkout abandonment by offering relevant assistance at any point in the buying journey 
  • Apply LivePerson’s Natural Language Understanding, built on over 20 years of goal-based customer conversation data, to these engagements

https://www.liveperson.com

W3C updates candidate for decentralized identifiers

The Decentralized Identifier Working Group has just published a second Candidate Recommendation Snapshot for the Decentralized Identifiers (DIDs) v1.0.

This document defines Decentralized identifiers (DIDs), a new type of identifier that enables verifiable, decentralized digital identity. A DID identifies any subject (e.g., a person, organization, thing, data model, abstract entity, etc.) that the controller of the DID decides that it identifies. In contrast to typical, federated identifiers, DIDs have been designed so that they may be decoupled from centralized registries, identity providers, and certificate authorities. DIDs are URIs that associate a DID subject with a DID document allowing trustable interactions associated with that subject. Each DID document can express cryptographic material, verification methods, or services, which provide a set of mechanisms enabling a DID controller to prove control of the DID.

Candidate Recommendation means that the Working Group considers the technical design to be complete, and is seeking implementation feedback on the document. The group is keen to get comments and implementation experiences on this specification as issues raised in the document’s Github repository. The group expects to satisfy the implementation goals (i.e., at least two, independent implementations for each of the test cases) by July 17, 2021.

https://www.w3.org/TR/did-core/

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