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Category: Enterprise search & search technology (Page 9 of 59)

Research, analysis, and news about enterprise search and search markets, technologies, practices, and strategies, such as semantic search, intranet collaboration and workplace, ecommerce and other applications.

Before we consolidated our blogs, industry veteran Lynda Moulton authored our popular enterprise search blog. This category includes all her posts and other enterprise search news and analysis. Lynda’s loyal readers can find all of Lynda’s posts collected here.

For older, long form reports, papers, and research on these topics see our Resources page.

BA Insight for Amazon OpenSearch Service and BA Insight for Amazon Kendra now in AWS Marketplace

November 12, 2021 /

BA Insight announced availability of two Amazon Web Services Marketplace offerings: BA Insight for Amazon OpenSearch Service and BA Insight for Amazon Kendra. These offerings provide customers the ability to easily subscribe to the BA Insight technology stack directly through their existing AWS accounts, taking advantage of all the capabilities provided via a BA Insight cloud service and integrated into Amazon OpenSearch Service and Amazon Kendra. BA Insight transforms the outcome of digital interactions through advanced, web-like search experiences that are relevant, personalized, and actionable. Our search software works within websites, customer portals, and enterprises; turning searches into actionable insights, regardless of where your content or users are.

BA Insight for OpenSearch Service integrates with the Amazon Web Services powered fully managed service that makes it easy for you to deploy, secure, and run OpenSearch cost effectively at scale.

BA Insight for Amazon Kendra integrates the Kendra intelligent search service, powered by machine learning, to ensure users get the right answers to their questions, when they need them, wherever they are.

https://www.bainsight.com/news/ba-insight-amazon-opensearch-kendra/

Bridgeline and Luminos Labs to productize Hawksearch connector for Optimizely

November 4, 2021 /

Bridgeline Digital, Inc., a cloud-based marketing technology software provider, announced that their Hawksearch software team is working alongside Luminos Labs to produce an Optimizely Commerce and Content Cloud B2C connector, available in the Optimizely marketplace in the coming weeks. Hawksearch provides advanced search, personalization, and recommendations for organizations on the Optimizely platform, and is already integrated and in use by several customers with the Optimizely B2C platform. The connector adds to Hawksearch’s library of integrations that include Salesforce B2B Commerce, Big Commerce, Magento, Sitefinity, and many others, enhancing the online buying experience and driving conversion through AI-powered search and insight driven recommendation strategies for enterprises.

https://www.bridgeline.com ■ https://www.luminoslabs.com

Neeva and NewsGuard team up for independent assessments of news sources in search

November 1, 2021 /

Neeva, an ads-free, private subscription search engine, announced that it now provides its users free access to NewsGuard’s trustworthy explanatory Nutrition Labels for news sources. With this partnership, Neeva’s search engine will deliver credible and transparent news assessments in search results. Neeva users now have instant access to NewsGuard’s labels alongside search results from news and information sources. NewsGuard analysts use nine apolitical criteria of journalistic practice to assess each website, and Neeva displays these Nutrition labels to its customers so that they can determine which news sources they want to engage with.

There is no censorship of source; instead, Neeva consumers will have access to information about the sources in their search results so that they can decide which sources are generally trustworthy and which ones are not. Research shows that rating credibility at the source level is a highly effective way to help consumers avoid relying on false content and increase their trust in credible and transparent sources.

Neeva and NewsGuard are both designed to support journalism and other content creation. Neeva will share at least 20% of topline revenue with content creator partners when their content is used to directly answer a Neeva customer’s query.

https://neeva.com ■ https://www.newsguardtech.com

Cloudflare collaborates with Microsoft and search engines to help improve websites’ search results

October 18, 2021 /

Cloudflare, Inc. announced it will work with Microsoft, Yandex, and other search engines to help businesses get the most timely and relevant search results to their customers. By participating in the IndexNow.org initiative, Cloudflare will allow websites to automatically notify search engines whenever content is created, updated, or deleted so they can be more efficiently crawled. Now, all Cloudflare customers can ensure users see the most up-to-date version of their content, all with a single click.

Search engines use a complex network of bots to crawl the ever-changing content on the Internet so people can find relevant, timely content. Today, approximately 45% of Internet traffic comes from web crawlers and bots. To help improve the efficiency of crawlers on the web, Cloudflare launched Crawler Hints, an easy way to signal to bot developers when content has been changed or added to a site, so they can make more efficient choices about what to crawl. Website owners will be able to improve site performance by reducing unnecessary bot traffic and to provide timely content, which ultimately helps improve search rankings. Now, Cloudflare is using the IndexNow standard to bring Crawler Hints to major search engines.

https://blog.cloudflare.com/cloudflare-now-supports-indexnow/ ■ https://www.indexnow.org/index

Coveo acquires Qubit

October 15, 2021 /

Coveo, a Relevance Platform and applied AI provider that transforms digital experiences with AI-powered search, recommendations, and personalization, announced the acquisition of Qubit, a provider of AI personalization technology for merchandising teams to accelerate Coveo’s expansion into the UK and European markets.

Coveo and Qubit’s combined ecommerce experience provides solutions for retailers who need to compete as the digital shift accelerates and will help them meet new consumer expectations around relevance through AI. The combined offering will also help drive customer lifetime value, from acquisition, through conversion, and retention with the addition of tools for merchandisers to deploy their promotions, test what’s working, and rapidly iterate. The acquisition expands the Coveo Relevance Cloud to:

  • Tap into AI Commerce Search that detects shopper intent and determines individual context
  • Equip merchandising teams to shape the shopper journey, from personalized search to product and content recommendations, from guided browsing to product listing pages, optimized through A/B and Multivariate testing and analytics
  • Engage shoppers from chatbot to mobile applications, from digital store to marketplaces, and enabled through plug-in UI components, headless API, and open commerce support
  • Be relevant across the customer lifecycle with shared personalization across customer self-service, assisted support, and customer communities.

https://www.coveo.com/en/company/news-releases/2021/coveo-acquires-qubit ■ https://www.qubit.com

CCC adds SciBite Semantic Search capability within RightFind Navigate

October 7, 2021 /

Copyright Clearance Center (CCC) announced the availability of Semantic Search within RightFind Navigate through a partnership with SciBite, a semantic technology organization. CCC also announced several features to RightFind Enterprise. 

Through semantic enrichment in RightFind Enterprise, now extended to RightFind Navigate, users can locate relevant data beyond just the specific words used, letting them find more relevant data associated with similar words and phrases. Established controlled vocabularies, such as SciBite’s VOCabs, which apply an explicit, unique meaning and description to scientific terms, provide comprehensive coverage of relevant terminology and the foundation necessary for an effective literature monitoring strategy. RightFind Navigate enables researchers to find relevant content easily through contextualized discovery that is based on machine learning and smart data. RightFind Navigate unifies searching across multiple licensed content sources, publicly available data, and internal proprietary content.

Features added to RightFind Enterprise include:

  • See available reuse rights in personal and shared libraries to minimize infringement risk without interrupting workflows
  • Order multiple articles in personal or shared libraries with one click
  • View the average rating from colleagues for an article in shared libraries, including the number of reviews
  • Easily view a large number of supplemental material files in one convenient list.

https://www.copyright.com/ccc-launches-semantic-search-capability-within-rightfind-navigate-through-partnership-with-scibite/

Sinequa announces Starter Apps

October 5, 2021 /

Sinequa, a provider of Intelligent Enterprise Search, announced new accelerators for custom Insight Apps. These accelerators, referred to as Starter Apps, power tailored search experiences that bring all relevant enterprise content together in the flow of work for all employees. This reduces the amount of time and effort it takes to build and scale Insight Apps for complex and high-value use cases. These Insight Apps target the digital hybrid workplace for knowledge-intensive industries and applications such as life sciences, financial services, manufacturing, and intelligence and information discovery. Starter Apps are pre-configured and open source applications that bring together the reusable and extensible components of Sinequa’s Insight App Framework to deploy Insight Apps faster. Starter Apps available:

  • The Search Starter App is an out-of-the-box UI that includes all the pieces of a standard enterprise search application without the need for any custom code.
  • The Sinequa Analytics Starter App structures unstructured content and extracts information for display on an interactive dashboard. This tool helps employees spot trends and relationships across vast quantities of data quickly and efficiently, providing insights to inform business strategy.
  • The Usage Dashboard Starter App makes it easy to analyze and track the usage of Sinequa applications.

https://sinequa.github.io/sba-angular

Elastic announces Enterprise Search 7.15 with App Search web crawler

September 22, 2021 /

Elastic announced new updates and enhancements across the Elastic Enterprise Search Solution in its 7.15 release, including the general availability of the native Elastic App Search web crawler and new personalization capabilities in Elastic Workplace Search.

The web crawler offers a fast and efficient way for users to ingest content directly from publicly accessible web sites and create new search experiences for any use case without having to write code or access the underlying datastore. The native web crawler also provides enhanced performance and stability features, such as automatic crawling controls and content extraction tools, streamlining implementation for users, and optimizing content findability within their App Search engines. Customization features in Elastic Workplace Search enable users to unify internal search experiences, meet infrastructure demands, and deliver relevant real-time results. New features include:

  • Customized internal search branding to give users the ability to create a consistent look and feel across all workplace productivity tools.
  • Enhanced sync configurability to ensure computing resources meet infrastructure demands and provide real-time results.
  • Configurable automatic filter detection to automatically recognize natural language queries and deliver relevant search results.
  • Improved Search API, enabling customers to build custom search implementations within high-traffic applications like intranets and workflow applications.

https://www.elastic.co/blog/whats-new-elastic-enterprise-search-7-15-0

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